Aviation Safety Consultants - Baines Simmons
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Baines Simmons Team

Our Team

We believe great people make great teams

Our clients tell us our professional and inspirational aviation consultants are some of the best!

We’re proud of our team and work hard to develop a culture at Baines Simmons that is motivating, satisfying and exciting. People join us because they share our vision of making a real and lasting impact on aviation safety, because they buy in to our values and ethics and above all, because they want to be able to make a difference.

We offer you access to one of the largest practices of independent aviation safety consultants in the world today – bringing to you a depth and breadth of skills, expertise, experience, knowledge and professionalism that few organisations could draw upon internally.

  • We think strategically
  • We advise managerially
  • We deliver technically

From the boardroom to the classroom, we can help you with technical, management and strategic safety expertise that spans all sectors of aviation. Working as a team, we aim to advance best practice, develop safety thinking and drive continuous improvement to safety performance across the global aviation industry.

We are obsessive about our selection procedures for new consultants and seek to only recruit the best aviation safety professionals in the business. Our consultants are all proven safety specialists with enormous experience in their fields, derived from their impressive personal career track records and achievements. Annually we invest heavily in our consulting development programmes to advance their technical knowledge, professional consulting and training competence.

We also have a fantastic support network of professionals working from our head office at Fairoaks Airport in Surrey. Through their diligence, professionalism and careful planning, our consultants are supported on their worldwide projects, our business grows and prospers and our clients receive the very best standards of customer service.

Management Team

Our Directors and Business Managers are responsible for leading and managing the expansion of Baines Simmons in line with our strategic objectives and business development activities.

Directors

Justin Scarborough
Managing Director (Interim)

Justin Scarborough

Justin Scarborough
Managing Director (Interim)

Justin Scarborough, Director of Corporate Development and Investor Relations at Air Partner plc, was appointed interim Managing Director of Baines Simmons in April 2016.

Working with the Baines Simmons Management Team, Justin has responsibility for developing and implementing a successful growth strategy for the business, putting its people and clients at the heart of its operations whilst delivering and maximising revenue and shareholder ROI.

About Air Partner plc

Air Partner plc is a global aviation services group and acquired Baines Simmons in August 2015 to complement and expand its portfolio of businesses.

Since joining Air Partner, Justin has led and completed the acquisitions of Cabot Aviation and Baines Simmons, and in January 2016, was appointed to the Air Partner Operating Board. He began his career at Rothschild Asset Management in 1987 and between 1994 and 2015 worked as an investment analyst at various investment banks including, Merrill Lynch, Credit Suisse and ABN Amro/RBS

Founded in 1961, Air Partner is a global aviation services group that provides worldwide solutions to industry, commerce, governments and private individuals. The Group is structured into four reporting divisions: Commercial Jets, Private Jets, Freight and Baines Simmons. The Commercial Jet division charters large airliners to move groups of any size. Private Jets offers the company’s unique pre-paid JetCard scheme and on-demand charter. Air Partner Freight charters aircraft of every size to fly almost any cargo anywhere, at any time. Cabot Aviation, which is formed within the Commercial Jet division, provides comprehensive remarketing programmes for all types of commercial and corporate aircraft to a wide range of international clients. Air Partner is headquartered alongside Gatwick airport in the UK. Air Partner operates 24/7 year-round and has 20 offices globally. Air Partner is listed on the London Stock Exchange (AIR) and is also ISO 9001:2008 compliant for commercial airline and private jet solutions worldwide.

www.airpartner.com

Keven Baines
Director

Keven Baines

Keven Baines
Director

Keven is passionate about aviation safety and is a co-founder of Baines Simmons. He now leads our work in developing corporate safety management performance improvements with boards and senior management teams in large complex market leading aviation organisations around the world.

Keven's safety expertise and approach has inspired many hundreds of the world’s leading aviation organisations to advance their safety cultures and safety competence to improve overall aviation safety. He has designed and delivered consulting, training and safety implementation programmes for organisations in both civil and military sectors and has trained thousands of safety professionals. He has been a member of many industry working groups for the advancement of human factors in aviation safety management. In 2008 Keven was the proud recipient of the Royal Aeronautical Society Human Factors Practitioners Award.

Expertise and capability

  • Board Advisor - Keven focuses on organisation-wide, people centric safety programmes – 'enabling' active safety leadership from the top-down and ‘facilitating’ positive inter-departmental integration to improve risk management and business performance.
  • Strategic Consultant - He assists clients to intelligently adopt the principles of regulation and build organisational cultures that prioritise safety, reduce costs and improve operating efficiencies.
  • His specialisation is in human performance centered safety management programmes, winning and sustaining hearts and minds to the safety improvement agenda.

Career background and experience

Prior to establishing Baines Simmons, Keven was the Deputy Regional Manager of the CAA Regional Office in Hong Kong following a period as a CAA Airworthiness Surveyor at the Heathrow and Gatwick regional offices. As a British Airways Quality Assurance specialist, he was instrumental in the introduction of a Human Factors and Error Management programme into British Airways in the mid-90s. Keven has held various management positions and was a Licensed Aircraft Engineer, beginning his career as an RAF Halton trained aircraft engineer.

Bob Simmons
Director

Bob Simmons

Bob Simmons
Director

Bob is a co-founder of Baines Simmons. He is a creative and technical aviation safety expert who brings his passion, experience and problem-solving strengths to bear across a wide spectrum of client aviation safety-related subjects. He provides insightful strategic and technical leadership support to client regulatory and airworthiness engagements. Bob’s ambition is to design and build world-class products and services that make real positive contributions and impact on aviation safety improvement.

Expertise and capability

  • Board Safety Trusted Advisor – Bob has worked with several major international airlines and their suppliers advising on both human and airworthiness safety standards.
  • Strategic Consulting for safety improvement, regulatory policy, quality management and technical projects – Bob has managed over 100 successful client projects through his team.
  • Outsourced Managed Services Expert to Authorities in the defence and civil sectors, seeking technical competence, service and cost improvements. Recent projects include building the 7th largest business aircraft registry in the world and the establishment of a competent authority for military compliance approval audits.

Career background and experience

Bob joined the Royal Air Force in 1978 before becoming a civil licensed aircraft maintenance engineer, qualified on a range of Boeing, Airbus and Douglas aircraft. He served as a UK CAA Senior Airworthiness Surveyor with responsibility for Continuing Airworthiness policy and implementation in the UK. He is an Incorporated Engineer with the Engineering Council, sits on the Airworthiness Technical Advisory Committee of the I Mech E and is a trustee of the International Federation of Airworthiness.

Warren Hillier
Finance Director

Warren Hillier

Warren Hillier
Finance Director

Warren supports the directors, management and staff in the commercial and financial development of the business. He represents the business in commercially partnering with our clients and suppliers. Working in close liaison with all our internal teams, Warren holds responsibility for supporting the growth of the organisation, fulfilling client commitments and providing strategic financial guidance. Warren and his team strive to deliver the very highest levels of service to clients and colleagues alike.

Expertise and capability

  • Partnering to develop client and supplier solutions
  • Financial and commercial management
  • Pricing and commercial support for proposals, tenders and contracts
  • Business performance management

Expertise and capability

Warren qualified as a Chartered Management Accountant in 1998 and spent the first decade of his career in the media industry prior to transitioning into the meeting, training and events industry, in which he has worked for past ten years. Warren’s experience ranges from management of venture capital investments with Sony Music to the financial management of global flagship engagement programmes with Microsoft and SAP. Warren builds upon his experience of working with high calibre blue chip organisations in the provision of world class consulting services with his appointment as Head of Finance at Baines Simmons.

Joanne Welland
Practice Director

Joanne Welland

Joanne Welland
Practice Director

Jo leads a team of expert and experienced consultants in developing our world-class training and consultancy portfolio to mirror current and anticipated industry needs. By supporting Baines Simmons in maintaining its world-leadership industry position, Jo is responsible for managing the strategic growth of the company and developing lasting relationships with our clients by ensuring we offer value-adding services that realise the true organisational benefits of regulatory compliance, safety management system performance and business improvement.

Expertise and capability

  • Strategic development and business growth of Baines Simmons
  • Market identification, analysis and development
  • Day-to-day management of sales processes
  • Strategic sales planning and account management

Career background and experience

Jo is highly experienced in sales, marketing and business coaching. She holds a PG Diploma in Strategic Sales Management awarded by the Chartered Institute of Marketing. Her career spans the management and development of client-facing training functions, specifically within professional services organisations focused on delivering enterprise risk management solutions. Jo has previously worked for a number of high profile blue chip organisations including Siemens, Deloitte and SunGard.


Business Managers

Corina Canavan
Head of Propositions, Products & Services

Corina Canavan

Corina Canavan
Head of Propositions, Products & Services

Corina specialises in developing Baines Simmons’ customer value proposition to ensure that that the services and courses offered by the organisation are robustly built to deliver tangible benefits and are truly value-adding for our clients.

 

 

Expertise and capability

  • Designs instructional interventions that incorporate best practice and which delivers tangible outcomes for Baines Simmons’ clients
  • Develops and provides training consultancy services in response to clients who want to embed a culture of life-long learning and sustainable competence development.

Career background and experience

Corina has extensive experience in developing, managing and marketing professional training services. She is currently working on her post-graduate in Adult Education and is digital marketing specialist.

Prior to joining Baines Simmons in 2009, Corina worked at CAA International, the UK CAA’s commercial arm, as its Training Development Manager. In this role, she was responsible for developing and delivering a catalogue of public access and bespoke training courses aimed at clients from both the regulatory sector and from the wider aviation industry.

Corina has enjoyed a varied career in the corporate training sector, working across a number of industries and collaborating with multinationals on a global basis. Corina’s achievements include:

  • Achievement of ISO 9001:2000 accreditation for quality of training services at CAA International.
  • Management of the development of a competence development programme implemented simultaneously in three international locations for a global outsourcing contact-centre organisation.
  • Development of a bespoke training management information tool which enabled real time reporting for blue chip clients running multiple ongoing training programmes.
Sarah Singleton
Head of Marketing & Communications

Sarah Singleton

Sarah Singleton
Head of Marketing & Communications

Sarah is responsible for managing Baines Simmons' internal and external marketing activities, co-ordinating a team of three to ensure the company’s corporate profile and brand reputation as 'world leaders in aviation safety' are continually upheld.

 

 

Expertise and capability

  • Development of customer-centric and competitive marketing strategies designed to increase sales, grow market share and enhance business profitability.
  • Implementation of focused marketing campaigns to support the Baines Simmons consulting and training propositions, and evaluating their ongoing success.
  • Creation of engaging internal communications programmes that support the overall vision for the business.
  • Extensive copywriting, design, print and production skills as well as event management planning, organisation and delivery.

Career background and experience

Sarah has 20+ years' experience of working as a senior consultant in marketing communications and has a proven track record in devising, managing and implementing award-winning, high profile campaigns across a range of industry sectors including travel, banking & finance and defence.

Sarah's core skills centre on the strategic development and implementation of internal and external communications campaigns and ensuring all stakeholder groups are communicated with effectively.

Prior to joining Baines Simmons, Sarah worked as Brand Manager for TUI Travel PLC’s inland waterways holiday business, where she led a major re-branding project. Operationally this involved merging two heritage brands into one market-leading brand across six countries with the visual rebranding of 1000+ boats and 40+ bases. Across the business, Sarah was also responsible for establishing the new brand identity and branding guidelines to a worldwide network of sales & marketing teams, working with the e-commerce team to develop a new website and project managing the production, redesign and re-branding of their 500,000 holiday brochures (produced in 8 languages). The entire project generated cost-savings of over £100k and led to a significant and measureable increase in customer bookings, traffic to the website and brand reputation.

Kerry Campbell
Head of Human Resources

Kerry Campbell

Kerry Campbell
Head of Human Resources

An experienced HR professional, Kerry heads up Baines Simmons’ world-class people development programme: ‘Great people make great teams’ which is recognised as being one of the highest aviation consultant development programmes in the industry and underpins our £50k+ commitment to individual consultant development. The programme is part of our wider efforts to ensure all members of staff receive Continual Professional Development geared towards delivering higher standards of service and professional expertise for our clients.

Kerry also supports the Directors and Management across a broad range of HR specialist areas including HR development, employee relations, recruitment and selection, staff and management training, management development, performance management, induction and appraisals.

With a talented team of some 100 Consultants, Managers and support staff to consider, Kerry’s extensive HR and management skills are used to continously improve and develop our HR management processes, enabling the company to live up to its market leader aspirations of offering ‘world-class people’ and ‘world-class services’ to our clients.

Expertise and capability

  • MCIPD qualified with extensive experience across industries in the field of Human Resources and General Management./li>

Career background and experience

Prior to joining Baines Simmons, Kerry worked as part of the Management Executive Committee as Human Resources Manager for Photo-Me International plc. Prior to this she held a variety of roles including HR & Operations Director for AA Clark and HR Site Manager for Coca-Cola MENA.

Mike Wallace
Training Delivery Manager

Mike Wallace

Mike Wallace
Training Delivery Manager

Mike leads our team of Training Consultants in delivering our portfolio of world-class training for individuals, teams and organisations. Responsible for the continuous professional development of our highly-skilled consultants, Mike is skilled in aligning their specialist areas of expertise with our clients’ training and development needs and ensuring that our high standards of customer service and quality are upheld.

Expertise and Capability

  • Training lifecycle management, planning and implementation
  • Change leadership and programme management
  • Personal development and coaching
  • Training standards, assurance and accreditation
  • Training needs analysis, design and development

Career Background

Mike is an experienced engineer and training & development professional with a background in airlines, regulatory authorities and professional services. Mike began his career as an apprentice engineer with British Airways where he specialised as a structures engineer. After gaining valuable experience in the production environment, Mike joined the technical training department and has worked in training & development since 1998. His skills were honed through various design & development, project management and training delivery roles in high-profile organisations such as Sony, Virgin Atlantic, CASA and Qantas.

Principal and Senior Consultants

Principal Consultants

Chaz Counter
Principal Consultant

Chaz Counter

Chaz Counter
Principal Consultant

A professional safety management aviator, instructor and flight operations consultant with 30 years experience, Chaz advises clients using extensive, practical experience of delivering high-profile and ultra-sensitive aviation capability in risk-laden environments.

 

 

Expertise and capability

  • Consults on performance improvement of aviators. Chaz has deep knowledge of how Human Factors and psychometrics combine to effect decision making in discretionary spaces. His experience includes consulting, facilitated training, mentoring, courseware development, emergency response planning and post incident management.
  • Advises on the integration of evolving manned and unmanned air vehicle flight operations. His experience includes consultancy to aircraft manufacturers and the programme management of state level airspace reorganisation, integrating military and civil flight operations.
  • Subject matter expert for Search and Rescue flight operations in the maritime environment. Consulted for various eastern European countries during development of maritime aviation capabilities.

Career background and experience

Chaz left the RAF in 2008 after achieving his ambition of commanding a Front-Line flying squadron. His extensive international experience includes authorising and supervising world-wide flight operations of both manned and unmanned aircraft.

Experienced in delicate diplomacy at senior commander, ambassador and ministerial level, Chaz has negotiated policies for integrating differing national requirements to achieve common goals, whilst delivering time critical and politically sensitive operations.

He has a KCL Masters in International Defence Studies, is a qualified CRMI, a psychometric practitioner and an RAF Central Flying School trained Air Instructor. He is a Fellow of the Institute of Leadership and Management and a member of the Institute of Ergonomics and Human Factors.

Jeff Fieldhouse
Principal Consultant

Jeff Fieldhouse

Jeff Fieldhouse
Principal Consultant

Jeff is a highly proven specialist consultant in delivering and leading projects in aviation quality, safety and regulatory safety performance improvements. He uses his deep understanding of the continued airworthiness regulatory requirements and auditor and investigation expertise to effectively enhance organisational safety cultures. He leads and manages a team of highly qualified consultants across civil and defence client organisations.

Expertise and capability

  • Effectively leads, consults, and facilitates a wide range of high quality services that includes Human Factors, Error Management, Quality, SMS, Auditing and Regulations. Projects include: Development and delivery of airworthiness and safety training for regional UK airline
  • Manages and leads a consulting team to service a diverse Global client base. Projects include: Project-leading a successful Quality management Diagnostic of a large Middle Eastern MRO and delivery of a quality manager’s development programme for a leading MRO in Zurich
  • Consults and advises clients on safety improvement initiatives in both the Civil and Military environments. Projects include: Military Error Management System (DAEMS) and delivery of EASA Part M and Part 145 to the Swedish Air force

Career background and experience

Jeff has a broad spectrum of aviation experience particularly in the quality environment. He has a Chartered Management Diploma, is a Qualified Lead auditor and Quality Assurance part 7430. He previously held a Part 66 licence and is a member of the Chartered Management Institute. Jeff’s experiences include working for 16 years at British Airways, responsible for auditing and maintaining company standards including liaison / review of current/new EASA, FAA and CAA legislation and creation and delivery of an effective and sustainable MEMS programme.

Ian Holder
Principal Consultant

Ian Holder

Ian Holder
Principal Consultant

Ian’s experience as a civil airline pilot and commercial aviation senior manager, combined with a prestigious career in the RAF which culminated in the role of Staneval pilot, makes him highly qualified to lead our flight operations and safety management expertise within our Consulting Practice. Ian brings more than 25 years’ of practical risk management skills and experience to bear on major diagnostic consulting programmes for our clients. He has a particular interest in the power of organisational safety culture to drive and deliver enhanced business performance and is passionate about realising the organisational benefits of improved safety risk management.

Expertise and capability

  • A proven ability to influence thinking at the highest levels; Ian is a Safety Management visionary and an inspirational leader of people
  • Specialist Safety Management performance improvement expertise, including a deep understanding and knowledge of Safety Risk Management and Safety Culture disciplines at strategic, management and technical levels
  • Ability to make Safety Management a ‘proactive’ core business function capable of delivering commercial, safety and operational value to shareholders
  • Prestigious RAF Staneval pilot skills – Ian was assessed as a ‘hugely capable captain’ with exemplary professionalism and a ‘gifted instructor’ with excellent instructional skills

Career Background and Experience

Commercial Aviation Experience

  • As a former Operations Safety Manager for Europe’s largest regional airline, Ian was responsible for the facilitation and development of all safety management activities across the business, including developing a best-in-class SMS, implementing HIRAC, the oversight of all safety practitioners and the delivery of safety training and promotion. Moreover, he was the architect of the organisation’s cultural shift from reactive to pro-active and predictive management of safety.
  • As Fleet Technical Support Officer, Ian was responsible for the development and review of operational procedures – ensuring not only best practice procedures and compliance, but also the delivery of safety and efficiency benefits through innovation. Furthermore, he oversaw the airline’s most successful IOSA to date. He now uses this amassed pool of experience, expertise and commercial insight to assist our clients to overcome the practical challenges on their own safety performance improvement journeys.
  • ATPL(A); Q400 Captain; TRI; LTC; CRMI; Ground Training Officer
  • Certificate in Management (CMI)

Military Aviation Experience

  • During his distinguished career in the RAF, Ian was a C130 Hercules Pilot Instructor. Other posts included Squadron Training Captain; Tactical Instructor and a headquarters position where he was responsible for the strategic planning and management of the Hercules training programme.
  • Ian’s final post was as a Standards and Evaluation (Staneval) pilot, holding the senior examiner position at RAF Lyneham and undertaking a wide range of responsibilities including: maintaining high professional standards across a large turbo-prop fleet; the examining of all training personnel; ensuring all SOPs were valid; conducting safety investigations and risk assessments and advising senior management on safety mitigation.
Kevin Hopwood
Principal Consultant

Kevin Hopwood

Kevin Hopwood
Principal Consultant

Kevin is a highly qualified safety improvement specialist who brings a wealth of knowledge and experience to his clients. He leads a team of highly qualified consultants across civil and defence client organisations. Kevin is one of our leading Maintenance Human Factors and Error Management specialists and manages our highly successful suite of UK MAOS training courses. He applies his deep understanding of aircraft and component maintenance, management of EASA Maintenance, Production and ISO 9001/AS EN 9100 approvals, UK MAOS and Human Factors implementation programmes to deliver safety improvement support.

Expertise and capability

  • Consults and facilitates training over the intent of the EASA regulatory requirements (clients include Bristows, Chobham Aviation, GKN Aerospace, Jet Aviation, Messier Dowty, NPO Saturn, Oman Royal Flight, Rolls Royce and Spirit Aerosystems and EASA.
  • Management consulting and specialist training expertise in UK MOD MAOS regulatory requirements (clients include Agusta Westland, BAE Systems, Northrop Grumman, Vector Aerospace and the UK Military Aviation Authority).
  • Consults and advises clients on safety management improvement, evaluating safety systems through our SMARRT diagnostic services (clients include Cargolux and Caverton Helicopters).

Career background and experience

Kevin has over 33 years of aviation experience of which 22 years was with the Fleet Air Arm maintaining helicopters and fixed wing aircraft, followed by 8 years with Westland Helicopters as a Senior Quality Assurance Engineer where civil knowledge and experiences supplemented the military knowledge foundation. During this period Kevin was the AgustaWestland QA representative on the SBAC/MoD MAOS working group.

Duane Kritzinger
Principal Consultant

Duane Kritzinger

Duane Kritzinger
Principal Consultant

Duane Kritzinger (CEng, PrEng, MRAeS, MBA) practices in the fields or Aircraft Certification and System Safety Engineering. His significant safety expertise lies in his ability to differentiate and integrate the military and civil aircraft safety approaches in an efficient manner to deliver value added output. His certification skills cover the military and civil aviation domains, where assists the certification of products/parts/appliance and the establishment of organisation process and structures to support certification activities.

Expertise and capability

  • Consults in Initial Airworthiness, specialising in Design Certification, Design Organisation Approvals, Safety Assessments, Safety/Risk Cases, and has acted as an Independent Safety Auditor/Advisor.
  • Consults in Continued Airworthiness with significant experience in Safety Management Systems (SMS) and Post-design Product Support Management.

Career background and experience

Duane’s early career was as a commissioned Officer in the South African Air Force where he represented the Military Airworthiness Board. Duane was later the Principal Safety & Certification Engineer at Marshall Aerospace of Cambridge where he played a key role in the company obtaining Part 21J Design Organisation Approval. He has acted as Technical Support Manager for HIOS (Hercules Integrated Operation Support), responsible for a post-design support team (x60) for the provision of technical advice to the RAF C130 IPT. More recently he has operated as interim manager as Head of Safety Engineering (Air, Land and Sea) for BAE Systems (Australia), where he proposed a corporate wide Safety Management System (SMS) and redefined and integrated the engineering SMS.

Neil Richardson
Principal Consultant

Neil Richardson

Neil Richardson
Principal Consultant

Neil Richardson provides highly specialist advisory services to senior management teams and technical experts across Operators, Maintenance organisations and Regulatory Authorities. He has over 20 years experience in civil and military aviation and offers clients a wealth of safety expertise in the maintenance and engineering world. He leads training and consultancy projects aimed at supporting cultural change and regulatory improvement programmes in the Continuing Airworthiness and Maintenance sector.

Expertise and capability

  • Consults on Safety Management Systems at senior management levels, Neil helps to develop understanding of the safety and business benefits of effective SMS; project clients include BAE, VAA and KLM.
  • Trains and leads cultural change implementation programmes into organisations to help build positive safety culture to support error management and safety behaviours; project clients include VAA, KLM, BAE, Thomas Cook Aircraft Engineering, RROWC and RAF.
  • Advises clients at all levels to help develop understanding and improvement of regulatory requirements that underpin effective SMS; project clients include Boeing, Air Tanker, RAF, EASA, RAF and HKPC.

Career background and experience

Neil began his aviation career with the Royal Air Force gaining his experience as an Airframe Technician on the wide body strategic transport fleet. Having gained his civilian Aircraft Maintenance Engineers Licences in Airframes and Engines, Neil went on to lead a team of maintenance staff whilst carrying out his duties in a civilian heavy maintenance facility and undertaking a lead role in continuous improvement projects within the organisation.

Colin Russell
Principal Consultant

Colin Russell

Colin Russell
Principal Consultant

Colin Russell offers a wealth of aviation experience to clients seeking safety management improvement.  Colin is a Chartered Engineer and Fellow of the Institute of Leadership and Management and is passionate about the role that safety leadership and culture plays in powering safety management performance. With responsibility for Baines Simmons’ client aviation safety programmes, Colin is adept at assisting clients understand how to move their Safety Management Systems beyond compliance to performance.

Colin is an effective and inclusive leader who brings exceptional drive and ability to develop innovative ideas and deliver logical solutions.  He is a dynamic yet diplomatic individual who adds strength of character, energy and intellectual rigour to his consulting skills.  He offers clients broad engineering, leadership and management experience and has a proven track record from the Fleet Air Arm and within the wider Royal Navy.

Colin has participated in client safety management diagnostic and consultancy projects across civil and military organisations. He provides specialist advice, guidance and expert recommendations to directors, senior military personnel and senior management teams.

Expertise and capability

  • Consults and advises in the development and embedding of safety leadership and safety culture into organisations, through workshops, diagnostic tools, data analysis, benchmarking and promotion of best practices.
  • Strategic, management and technical expertise to advise and provide organisations with clear pictures of their safety and airworthiness systems.
  • Training and facilitation skills in Safety Management, Safety Leadership and Safety Culture, Human Factors, Just Culture, Error Management and Maintenance Error Investigation.

Career background and experience

Colin has over 14 years’ experience in the aviation industry, holding senior positions including:

  • Executive Assistant to Assistant Chief of Naval Staff (Capability)
  • Air Engineer Officer, 814 Naval Air Squadron
  • Staff Officer Engineering Policy and Plans, Navy Command HQ
  • Aviation Services Transformation Manager, Forward Support (Air), developing, directing and sustaining drive and momentum of £26M transformation project.

In his personal time Colin is a keen yacht racer (national representational honours) and enjoys cycling and travelling.


Senior Consultants

Chris Gray
Senior Consultant

Chris Gray

Chris Gray
Senior Consultant

A class-leading fatigue risk management analyst, experienced safety manager and former pilot, instructor and ops planner, Chris draws on his 20 years’ industry-wide experience to advise clients on how to improve overall organisational safety performance.

Working at an executive level, Chris helps clients to build a cohesive and comprehensive risk profile of their organisation and is skilled in designing and implementing the practical measures required to improve their management of safety risk in order to reap operational, financial and performance benefits. He specialises in the ‘clean’ capture of information, avoiding specialist software and providing Accountable Managers with real-time information on which to base decisions on.

Expertise and Capability

  • Designed and implemented a complex Fatigue Risk Management System (FRMS) to improve safety and manage aircrew and maintenance fatigue for a large military organisation
  • Accomplished in the use of a variety of risk analysis tools such as BowTie, ARMS and 5x5 hazard risk matrix to map defence resilience, underpin SMS decision-making processes and improve safety performance
  • Expert in Human Factors and Fatigue Risk Management, specialising in the effects of fatigue on human performance and how the degradations can reduce safety performance.
  • Skilled in practical SMS implementation and experienced in helping clients to ‘power up’ their SMS, better utilising existing processes and people in order to move from a reactive footing towards predictive and generative safety management.

Career Background and Experience

Chris left the RAF in 2014 having amassed extensive worldwide operations experience as a pilot and in controlling the operations and planning of large fleets. He is widely recognised for the design and implementation of a world-class SMS for RAF Brize Norton and praised for delivering class-leading risk analysis. He is an accomplished speaker and has presented widely on the use of the Aviation Risk Methodology (ARMs) approach and fusing it with BowTie and limited barrier defence modelling. Chris was also the lead Human Factors trainer and examiner for the largest MOD unit which saw him design innovative continuation training to address investigation outcomes, resulting in the MOD being able to react more effectively to stresses and behaviours in the workplace. His risk analysis on fatigue saw the MOD rewrite their crew duty rules in response to the risk profile Chris created.

Peter Hibbert
Senior Consultant

Peter Hibbert

Peter Hibbert
Senior Consultant

With over 25 years experience in the aviation industry as a professional manager, technician and engineering instructor, Peter brings with him extensive practical understanding of how to implement safety improvements within management and staff levels of an organisation.

Expertise and capability

  • Peter delivers safety culture change programmes, consulting and training in human factors, error management and effective event investigation, to evolve open culture environments that support effective error management and safety programmes. His client experiences include a large number of aerospace organisations including: UK MOD, CAA, Royal Air Force, Royal Navy, BAE System, Rolls Royce, QinetiQ and Eurocopter.
  • Peter consults at senior management levels to develop understanding of EASA Part 145, Part M, and UK military airworthiness regulations. His experiences include: civil and military consulting, training, facilitation, advisory and instructor activities.

Career background and experience

Peter has extensive experience as a technician, supervisor, instructor and manager. He offers both fixed and rotary wing experience. He has enjoyed a varied career in aviation, working across both the military and civil domains collaborating with multinationals on a global basis. Prior to joining Baines Simmons, Peter worked for Babcock Defence Services as a Trainer, responsible for developing and delivering a catalogue of technical training to support the organisation.

Peter’s achievements include:

  • Design, development and delivery of all elements a training package to support technical training for an entire military fast jet aircraft fleet.
  • Solely responsible for developing and implementing organisations Human Factors and Error Management program spanning multiple sites across 2 countries.
Nick Laughton
Senior Consultant

Nick Laughton

Nick Laughton
Senior Consultant

Nick is widely experienced in interpreting and implementing Mil Part 145, Part M and Part 147 regulations, offering clients in-depth knowledge and practical solutions to regulatory compliance issues.

With over 30 years’ practical aviation maintenance and audit experience gained predominantly from a military environment, and having extensive knowledge of aviation policy and regulation, Nick’s considerable technical expertise combined with his comprehensive knowledge of EASA Regulations, Human Factors and Error and Quality Management Systems ensures clients benefit from a down-to-earth, practical approach to solving airworthiness and safety-related issues.

Expertise and capability

  • Management of Baines Simmons’ outsourced auditing service to the UK Military Aviation Authority
  • Leading airworthiness compliance audits in the military environment
  • Delivery and facilitation of Quality Auditor training
  • Development and mentoring of newly appointed military regulators
  • Development of auditing strategies
  • Development of tri-service military aviation policy and regulation

Career background and experience

Nick completed a full career in military aviation maintenance, with management experience in an aircraft maintenance environment and the engineering support to embarked aviation operations. He has built extensive experience developing tri-service military aviation policy and regulation, including all aspects of the original Mil Part 145, Part M and Part 147. Nick has been heavily involved in the UK MoD Maintenance Approved Organisation Scheme (MAOS), both on the development side and in conducting compliance audits on behalf of the Military Airworthiness Authority (MAA) since its inception.

Nick’s career achievements include:

  • Management of single aircraft autonomous operations for extended deployed periods
  • Involvement in the development and implementation of the original UK MoD Mil Part 145, Part M and 147 regulations to civilian contractors
  • Conducted compliance audits for the initial introduction of the MoD Mil Part 145 approvals scheme

 

Andy Llewellyn
Senior Consultant

Andy Llewellyn

Andy Llewellyn
Senior Consultant

Andy has proven academic and practical experience in delivering significant improvements across a broad spectrum of Air Safety Management roles. His initial experience was gained in air traffic control and expanded more recently into flight operations and airfield management across a range of military, civilian and multi-national environments. A qualified training instructor, Andy is also highly experienced in training governance and the administration of aviation-specific psychometric testing.

Expertise and capability

  • SMS Implementation (Airfield Management): Designed, planned and managed the implementation of a full spectrum air safety management system in accordance with national policy and regulation.
  • Bespoke Solutions (Flight Operations): Able to identify areas of weakness within a functioning SMS and propose tailored solutions to meet the needs of the organisation
  • Training design and delivery: Able to plan, implement and manage training solutions commensurate to the organisation’s needs
  • Interview techniques: Qualified interviewer and able to advise on interview techniques to improve investigational practices.

Career background and experience

Andy’s 17 year career with the RAF has allowed him to demonstrate his genuine passion towards aviation safety; specifically, within the ATC and Airfield Management domains. Most notably, Andy was the Airfield Manager / Safety Manager at MOD St Athan during the transition from military to civilian management in 2013 where his implementation of an Airfield SMS enabled a smooth handover process. Andy also held the position of Air Safety Manager at Kandahar Airfield and, during his tenure, ensured that the extraction of all British Forces from Southern Afghanistan was managed within the framework of an agile SMS. In addition to the practical application of SMS, Andy possesses strong teaching and training governance skills gained from his highly productive time as the Officer Commanding Training and Standards at the MOD’s Central Air Traffic Control School. Furthermore, his interview skills gained from practical investigations and being a trained interviewer at RAF Cranwell add to his strong safety management portfolio.

Craig Simmonds
Senior Consultant & Airworthiness Surveyor

Craig Simmonds

Craig Simmonds
Senior Consultant & Airworthiness Surveyor

Craig is a highly experienced consulting airworthiness surveyor with over 24 years experience. He is responsible for the management of the highly successful Isle of Man Aircraft Registry that has registered over 400 aircraft. Craig consults and advises clients and aircraft owners in areas of continuing airworthiness management. He offers clients a service focussed technical support service that aims to be supportive, flexible and responsive.

Expertise and capability

  • Offers clients and aircraft owner’s extensive experience of surveying aircraft, as an EASA Part 66 B1 and C Licensed Engineer and Airworthiness Review Signatory.
  • Provides a proven track record of managing the Continuing Airworthiness of an extensive range of General Aviation aircraft.
  • Manages and continues to develop outsourced tasks for the Isle of Man Aircraft Registry which has become the world’s 7th largest register of business jets in the world since start-up in May 2007.

Career background and experience

Prior to joining Baines Simmons, Craig worked in the civil aviation industry gaining extensive experience of maintaining and managing the continued airworthiness of fixed wing and rotary wing general aviation aircraft.

  • He successfully established and managed a Technical Services Department following amalgamation of a Fixed-Wing and Rotary-Wing maintenance organisation.
  • He established and managed an Airworthiness Department gaining Part M approval for an AOC operator and Part 145 maintenance organisation, responsible for more than 50 general aviation aircraft.
Scott Vaughan
Senior Consultant

Scott Vaughan

Scott Vaughan
Senior Consultant

Scott’s expert initial and continuing airworthiness advice and guidance is highly praised by clients for its clarity, objectivity and technical accuracy. As an experienced aerospace engineering consultant, Scott is highly skilled in effectively interpreting, managing, consulting on and addressing airworthiness and related regulatory compliance issues based on his deep knowledge of regulations. Specialising in both civil and military aircraft airworthiness and maintenance management with a particular interest in training, Scott works with clients to deliver organisation and system safety beyond regulatory compliance by imparting a genuine understanding of regulatory requirements and airworthiness implications in organisations.

Additionally, drawing on his practical experience in aircraft certification, maintenance and test flying in both civil and military domains, Scott is skilled in integrating safety management approaches efficiently and effectively and is highly experienced in establishing organisational processes, procedures and structures to support a wide range of certification activities.

Expertise and capability

  • Provides expert technical and airworthiness subject matter knowledge
  • Initial Airworthiness (Military & Civil):
    • Certification
    • Organisation Approvals
  • Continuing Airworthiness (Military & Civil):
    • Maintenance Programmes
    • Reliability Analysis
    • Part M and Part 145
  • Military Aircraft Flight Testing (Specialising in Rotorcraft)
  • Explanation of concepts and complex theory in practical terms

Career background and experience

Scott was formerly with a large rotorcraft manufacturer where, as an airworthiness consultant, he was responsible for ensuring major modifications were compliant as well as conducting several RCM analysis studies. Scott has a particular interest in rotorcraft airworthiness and the certification of novel architectures; he has acted as a Rotorcraft Flight Test Engineer, Initial Airworthiness Engineer (Rotorcraft) and Maintenance Senior Supervisor (Rotorcraft). Scott was also Head of Technical Training for Vector Aerospace where he was responsible for the development and delivery of all technical and regulatory training across the business. He is currently studying for an MSc in Airworthiness at Cranfield University.

Business Development

Led by our founding Directors, our Business Development Team works closely with you and our consultants to ensure they fully understand your situation and requirements so that we can provide the highest standards of advice and practically-focussed solutions that meet your needs. Their extensive experience and industry insight is used to guide and shape our consulting programmes and services, in turn ensuring we remain at the forefront of our industry and ahead of regulatory challenges.

Keven Baines
Director

Keven Baines

Keven Baines
Director

Keven is passionate about aviation safety and is a co-founder of Baines Simmons. He now leads our work in developing corporate safety management performance improvements with boards and senior management teams in large complex market leading aviation organisations around the world.

Keven's safety expertise and approach has inspired many hundreds of the world’s leading aviation organisations to advance their safety cultures and safety competence to improve overall aviation safety. He has designed and delivered consulting, training and safety implementation programmes for organisations in both civil and military sectors and has trained thousands of safety professionals. He has been a member of many industry working groups for the advancement of human factors in aviation safety management. In 2008 Keven was the proud recipient of the Royal Aeronautical Society Human Factors Practitioners Award.

Expertise and capability

  • Board Advisor - Keven focuses on organisation-wide, people centric safety programmes – 'enabling' active safety leadership from the top-down and ‘facilitating’ positive inter-departmental integration to improve risk management and business performance.
  • Strategic Consultant - He assists clients to intelligently adopt the principles of regulation and build organisational cultures that prioritise safety, reduce costs and improve operating efficiencies.
  • His specialisation is in human performance centered safety management programmes, winning and sustaining hearts and minds to the safety improvement agenda.

Career background and experience

Prior to establishing Baines Simmons, Keven was the Deputy Regional Manager of the CAA Regional Office in Hong Kong following a period as a CAA Airworthiness Surveyor at the Heathrow and Gatwick regional offices. As a British Airways Quality Assurance specialist, he was instrumental in the introduction of a Human Factors and Error Management programme into British Airways in the mid-90s. Keven has held various management positions and was a Licensed Aircraft Engineer, beginning his career as an RAF Halton trained aircraft engineer.

Bob Simmons
Director

Bob Simmons

Bob Simmons
Director

Bob is a co-founder of Baines Simmons. He is a creative and technical aviation safety expert who brings his passion, experience and problem-solving strengths to bear across a wide spectrum of client aviation safety-related subjects. He provides insightful strategic and technical leadership support to client regulatory and airworthiness engagements. Bob’s ambition is to design and build world-class products and services that make real positive contributions and impact on aviation safety improvement.

Expertise and capability

  • Board Safety Trusted Advisor – Bob has worked with several major international airlines and their suppliers advising on both human and airworthiness safety standards.
  • Strategic Consulting for safety improvement, regulatory policy, quality management and technical projects – Bob has managed over 100 successful client projects through his team.
  • Outsourced Managed Services Expert to Authorities in the defence and civil sectors, seeking technical competence, service and cost improvements. Recent projects include building the 7th largest business aircraft registry in the world and the establishment of a competent authority for military compliance approval audits.

Career background and experience

Bob joined the Royal Air Force in 1978 before becoming a civil licensed aircraft maintenance engineer, qualified on a range of Boeing, Airbus and Douglas aircraft. He served as a UK CAA Senior Airworthiness Surveyor with responsibility for Continuing Airworthiness policy and implementation in the UK. He is an Incorporated Engineer with the Engineering Council, sits on the Airworthiness Technical Advisory Committee of the I Mech E and is a trustee of the International Federation of Airworthiness.

Chris Drew
Head of Consulting Sales

Chris Drew

Chris Drew
Head of Consulting Sales

Chris is a highly experienced aviation safety improvement consultant with 28 years of military and civil expertise. He assists clients to better understand their current and future safety improvement priorities. He is one of our leading regulatory and safety improvement management specialists, offering clients extensive practical advice and understanding of how to implement continuing airworthiness and safety change initiatives into the Airworthiness and Safety sector. Chris has first hand experience supporting safety management and cultural development programmes across major clients such as Qantas, Rolls-Royce, MoD and other world class carriers and MROs.

Expertise and capability

  • Consults strategically and technically at senior management levels to develop effective safety management system strategies, plans and implementations.
  • Programme manages safety cultural change projects into organisations to evolve enhanced safety and learning culture environments to support effective error management and safety behaviours.
  • Builds airworthiness safety competencies to develop client understanding of EASA Continuing Airworthiness regulations, Error and Safety Management Systems.

Career background and experience

Chris is a Baines Simmons subject matter specialist for EASA Part-145 and Part-M, Human Factors, Error Management, Just Culture and SMS. Prior to joining Baines Simmons in 2003, Chris was engaged in military and civil aircraft maintenance and engineering. He has experience as a Licensed Aircraft Maintenance Engineer in supervisory and management positions within Base and Line Maintenance environments. Chris holds a first class Honours degree in Aeronautical Engineering. He is a current member of the European Human Factors Advisory Group.

Kristel Dazely
Training Sales Manager

Kristel Dazely

Kristel Dazely
Training Sales Manager

Kristel is a highly experienced Learning and Development Consultant, skilled in helping organisations develop the skills of their people to meet changing industy and organisational needs in order to drive performance and maintain market edge. Kristel consults with customers to gain an understanding of their business and performance needs and advises on cost-effective solutions that will empower their staff to truly perform and differentiate themselves from the competition.

Expertise and capability

  • Designing practical, customer-centric training solutions to meet specific challenges of unique environments
  • Consulting with customers to identify practical solutions that can be implemented immediately in the workplace, ensuring effective transfer of knowledge, maximising training spend and minimising downtime
  • Consulting at a strategic level to address performance issues

Career background and experience

Kristel has worked as a trusted advisor with clients in both Public and Private sectors including large corporates, SME’s and International Government Organisations including Emerson, SABIC, Samsung, RIBA and the United Nations.

Prior to joining Baines Simmons, Kristel worked in the Learning and Development Sector, leading a team of advisors.

Andy Hine
Business Development Manager – Large Programmes

Andy Hine

Andy Hine
Business Development Manager – Large Programmes

Andy is a highly proven leader in Air Operations. A pilot and instructor with over 25 years of aviation safety experience, he advises clients on leadership, cultural and organisational aspects of aviation safety performance. Andy has an impressive record of driving performance improvement through cost and operational efficiencies and delivering high profile change management programmes in safety and quality organisations.

Expertise and capability

  • Consults on how to build effective and integrated safety management across entire organisations
  • Consults on operations and resources leadership development, strategy development and planning, change management, stakeholder management, continuous improvement, safety culture, error management and Human Factors
  • Leads a team of highly qualified consultants in delivering aviation defence safety management across the Navy, RAF and Army – one of the world’s largest military organisations

Career background and experience

Andy served in the RAF for over 25 years, where he flew almost 3000 hours on the Tornado GR4 including ten operational tours. As a front-line Station Commander he became the first Delivery Duty Holder of the largest fast-jet station in the RAF, being heavily involved with the initial introduction of Military Aviation Authority regulations. He also commanded a front-line Squadron and practised as a Qualified Weapons Instructor. Both these leadership roles involved significant safety, quality and performance improvement to achieve cost and operational efficiencies.

Andy also served on three separate occasions in the MOD, London, and once in the Permanent Joint Headquarters at Northwood. His responsibilities included: long-term strategic planning for the RAF; thought leadership, planning and administrative support to the Air Force Board; formal collaboration with the RAF’s allies and partners worldwide; RAF engagement with multiple UK sectors and operational planning for the UK’s drawdown from Iraq. Andy was awarded an OBE January 2009.

Kirsty Wishart
Sales Administration Manager

Kirsty Wishart

Kirsty Wishart
Sales Administration Manager

Kirsty’s excellent administrative skills are put to good use in supporting all the necessary systems and processes of our busy Business Development Team. Through efficient management of our sales data, Kirsty helps to ensure reports and proposals are managed in a timely way and her cheerful disposition helps with the smooth running of the team’s day-to-day tasks.

Her keen eye for detail and technical competence have led to the introduction of new and improved internal processes and procedures which have helped the overall efficiency of the team.

Career background and experience
Prior to joining Baines Simmons, Kirsty worked for the European Regions Airline Association (ERA) in regulatory support, playing a key role in researching and producing statistical aviation reports and helping to organise ERA’s annual AGM, conference and exhibition.

Kirsty has a BSc in Electrical and Electronic Engineering and is a keen skier.

Louise Graham
Aviation Safety Academy Learning Advisor

Louise Graham

Louise Graham
Aviation Safety Academy Learning Advisor

As an experienced learning advisor, Louise uses the considerable knowledge of the aviation courses we offer to help our clients understand which training courses best meet their needs. By working closely with our training consultants to understand the specific benefits of each of our courses, Louise is able to offer a friendly and efficient advisory service for delegates looking to come to the Aviation Safety Academy to further advance their skills, knowledge and competence through aviation safety, compliance and regulations-related training.

Career background and experience
Louise has many years’ experience as a sales consultant and previously specialised in business risk training and consultancy services.

Martin Lowe
Aviation Safety Academy Learning Advisor

Martin Lowe

Martin Lowe
Aviation Safety Academy Learning Advisor

Martin’s excellent customer service skills come to the fore in his role as a learning advisor for our Aviation Safety Academy. He works diligently to ensure your enquiries about our training courses are fully understood and acted upon promptly, and will always do his best to find the course dates and availability you are looking for. Martin is able to combine his personal interest in civil aviation with his knowledge about our training portfolio to ensure the best results for all our delegates.

Career background and experience
Martin has a 1st BA Honours degree in Business Studies and is an experienced sales consultant.

For assistance, please call us on +44 (0)1276 855 412 or email info@bainessimmons.com

Consultant Team

We offer you access to one of the largest teams of independent, experienced aviation safety consultants in the world today. They are all proven specialists in their own fields of aviation safety and regulatory compliance, with enormous practical experience and a genuine passion for making a difference in aviation safety. Professionally trained to our exacting high standards, our consultants assist and advise on strategic, management and technical issues, improving skills, developing competence and inspiring behavioural and attitudinal change.

Felicity Argent
Consultant

Felicity Argent

Felicity Argent
Consultant

Felicity is a specialist aviation Human Factors and Fuel Tank consulting and training expert. She is a confident and enthusiastic facilitator with 14 years experience in the aviation industry. As a qualified lean six sigma green belt and Prince2 practitioner, Felicity works with clients to improve cultures, processes and systems that achieve significant performance gains and cost savings. She offers specialist knowledge in the area of component management for civil airlines.

Expertise and capability

  • Trains in Human Factors initial and continuing programmes, Felicity has been involved in training over 800 people in the UK and overseas.
  • Consults across a wide range of Human Factors specialist areas, has operated across many projects such as Human Factors Co-ordinator for SR Technics.
  • Consults in the area of component requirements and has worked for many international airlines, liaising with engineers, workshop technicians, planning departments, technical records ,freight forwarders, quality departments and of course AOG desk personnel. Her project work has resulted in impressive cost savings and process improvements.

Career background and experience

Felicity studied at Dublin University’s Trinity College Aerospace Psychology Department. Felicity began her career working in a hangar environment at a large multinational MRO, sourcing components for aircraft on check. (FLS Aerospace which later became SR Technics). She successfully co-ordinated the Human Factors programme for SR Technics UK managing a team of 7.Felicity has gained an invaluable insight into the challenges and pressures faced by aircraft operators and all those involved, either directly or indirectly, with keeping an aircraft flying.

Ian Armstrong
Aircraft Surveyor/ Consultant

Ian Armstrong

Ian Armstrong
Aircraft Surveyor/ Consultant

With an enormous experience in regulatory development, management, compliance and training, Ian is a highly valued member of our team.

Ian’s career spans many years in aviation regulations and policy making and has included roles as Continuing Airworthiness Policy Manager for the UK CAA’s Airworthiness Division and Senior Airworthiness Surveyor at various Regional CAA Offices with responsibility for regulatory compliance oversight of approved maintenance organisations. He offers clients invaluable regulatory expertise and insight relating to the implementation of EASA and National regulations.

Expertise and capability

  • Engages with regulators, industry and government on airworthiness and safety policy
  • Provides expert advice to international and national groups on policy preparation
  • Develops appropriate implementation standards for new and revised EASA/ICAO regulations
  • Is a current MRB and ISC member and a registered EASA expert
  • Liaises with MoD/MAA and CAA on MRCOA contracts and compliance with civil standards
  • Maintenance Programme construction & compliance (Part M & Part 145)
  • Provides training for regulators and industry on regulatory subjects

Career background and experience

Ian has a wide range of experience from a long career working in civil aviation regulations. He has served as an EASA Regulatory compliance auditor responsible for approved maintenance organisations in the Middle East, Far East and Africa. He was also an EASA MRB advisor and has been an ISC member for the A380 since 2003. He held responsibility for the introduction of the revision to BCAR requirements to align with EASA Part 145 and Part M. Ian is an EASA Part 66 (B1 & C) and BCAR Licence holder (A, B & C) as well as a Member of the RASoc.

Karl Brady
Consultant

Karl Brady

Karl Brady
Consultant

Karl offers clients 30 years experience in the aviation industry as a Professional Pilot, Maintenance Manager, Engineer and Training consultant. He provides holistic perspectives and expertise to his clients by drawing on his multi-faceted view of aviation. He brings practical insights to safety, operational and organisational systems to ensure a clear understanding of the regulations and the challenges of complex operating environments. Karl assists clients to manage the transitions of evolving regulatory cultures, operating with a pragmatic approach to compliance and organisational needs.

Expertise and capability

  • Consults and trains in EASA Air Operations, specifically Part’s ARO, ORO, CAT, SPA, NCC and NCO.
  • Consults and trains in EASA Airworthiness regulations, specifically Part’s M and 145.
  • Training consultant at all organisational levels in Safety Management Systems and Human Factors.

Clients include the UK CAA Flight Operations department, Thompsonfly, Jet2, Monarch, BMI, Easyjet, Virgin Atlantic Airlines, Aer Lingus, Atlantic Airlines, TAG Aviation UK, CHC, Bristow, Air Harrods, The Royal Air Force, MAA, The Fleet Air Arm, QinetiQ, Rolls Royce, Dunlop, Dowty and Honeywell.

Career background and experience

Karl currently flies medium jets for a European operator and therefore understands well the technical context of the regulations. Karl has worked with EASA on Air Operations working groups whilst representing the European Cockpit Association.

Starting his career in maintenance, primarily fixed wing, Karl has acquired a broad span of ratings from Light singles, through Airbus types up to Boeing 747 & 777. Karl holds a UK issued license and has held approvals with a large MRO and Airline maintenance provider.

Roland Carr
Consultant

Roland Carr

Roland Carr
Consultant

Roland is a professional safety management specialist consultant with over 30 years experience. He advises clients on safety improvement initiatives in both the civil and military environments. He consults and trains in his fields of specialism with a variety of companies and organisations such as EASA, Boeing, Rolls-Royce, GE, BAE, UK and Swedish CAA, QANTAS, British Airways, Thomsonfly, bmi, Virgin, AAIB, QinetiQ, RAF, MOD amongst many others.

Rolands training course delegates consistently rate his courses 95% very good or excellent.

Expertise and capability

  • Consults and trains on a wide range of high quality consulting and training services.
  • Expertise areas are in Human Factors, Error Management, Advanced Human Factors, Safety Management Systems, Part 66/147, Maintenance Error Investigation, Error Management
  • Delivers Airworthiness Management Diagnostics

Career background and experience

Roland began his career as an aircraft engineer in the RAF working on various aircraft fleets both fixed and rotory wing. At Marshall Aerospace, he was a leading member of the training department where he was instrumental in developing and delivering Human Factors and Error Management Programmes to both internal and external customers. He was also responsible for the management and supervisory development programme.

Prior to Baines Simmons Roland has instructed in various locations across Europe, USA, and the Far East, delivering numerous aircraft system courses. His early aviation career was spent in the Royal Air Force, working on a variety of aircraft in supervisory roles world-wide. He was a key member of the RAF Methods of Instruction Squadron.

Richard Close
Consultant

Richard Close

Richard Close
Consultant

Richard is a highly skilled consultant with a unique career in civil and military aviation spanning more than 40 years. He offers clients extensive knowledge and experience in aviation regulations as well as maintenance. He is a highly experienced and authorised airworthiness surveyor for the issue and renewals of Certificates of Airworthiness, including export Certificates of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry.

Expertise and capability

  • Surveys aircraft and records using his significant regulatory knowledge. He possesses a working knowledge of the continuous airworthiness requirements of EASA Part M and Part 145, as well as CAA, EASA and FAA airworthiness frameworks.
  • Technically consults as a highly experienced specialist on extremely varied aircraft types, spanning general aviation, medium transport passenger aircraft, corporate, military fast jets and aircraft painting and interior refurbishments.
  • Advises and engages with aircraft maintenance providers and operators across the UK, Europe and Middle East and is both comfortable working/liaising with engineers on the hangar floor and senior management in the board room.

Career background and experience

Richard is a qualified EASA Part 66 Licence holder with many ratings from general aviation through to corporate aircraft. As well as hands-on maintenance support, he has held a number of senior engineering roles, including ten years with the RAF. His extensive aviation experience incorporates a breadth of type ratings held on his Part 66 B1/C and UK CAA Section L licences. Qualifications include an EASA Part 66 B1 and C Licence, and he is an ARC signatory.

Henry Dabrowski
Consultant

Henry Dabrowski

Henry Dabrowski
Consultant

Henry has immense expertise, experience and knowledge following his long career with the CAA and offers clients expert advice and guidance based on 23 years of managing all aspects of aircraft certification and performing regulatory oversight of approved organisations. An accomplished manager and team leader, Henry has partnered many of the UK’s leading aviation organisations in their drive to achieve the highest possible safety and airworthiness standards of compliance as demanded by the UK regulations.

Expertise and capability

  • Consults as an airworthiness surveyor. Henry is authorised to recommend the initial issue, renewal and export Certificate of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry
  • Continuing Airworthiness Management Organisation (CAMO), Maintenance Approved Organisation Scheme (MAOS) and Design Approved Organisation Scheme (DAOS) audit skills and approval of Maintenance Programmes
  • Advises organisations seeking to introduce Safety Management Systems and improve their Airworthiness standards. Henry’s broad regulatory aviation experience means he is ideally placed to assist clients seeking to implement and improve safety and airworthiness solutions
  • Advises on approvals acquisition or amendment. Henry advises organisations seeking the necessary Approvals to maintain and/or operate aircraft
  • Advises Regulatory Authorities on matters relating to oversight competence and capability.

Career background and experience

With a BEA Heathrow engineering background, which included Airbus 380 production and acting as the EASA representative on the A320 MRB for seven years, Henry’s successful career in aviation culminated in his role as Manchester Regional Airworthiness Manager for the UK CAA.

Career highlights include working for more than a decade in Line Maintenance and Field Support with Saudi Arabian Airlines. Henry was also instrumental in negotiating with the FAA during the transfer of production and regulatory oversight of the HS/BAe 125 Hawker 800 aircraft types from the UK to the USA.

Jim Done
Consultant

Jim Done

Jim Done
Consultant

Jim offers his clients immense expertise, experience and knowledge following his career as ex-Chief Surveyor at the UK CAA and Head of the Aircraft Maintenance Standards Department. He brings 21 years regulatory experience working for the UK CAA Safety Regulation Group, coupled with 12 years working for an operator of large public transport aircraft. Jim has extensive experience to assist countries around the world to develop their regulatory and oversight capabilities and develop and implement aviation approved maintenance organisations regulations.

Expertise and capability

  • Consults as an airworthiness surveyor. Jim is authorised for the issue and renewals of Certificates of Airworthiness, including export Certificates of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry
  • Advises organisations seeking approval to maintain and/or operate aircraft
  • Advises National Aviation Authorities on regulatory and oversight efficiency, capability and effectiveness, conducting investigations and reporting to clients against specified requests and needs

Career background and experience

In 1998 Jim became Deputy Chief Surveyor and Head of the Maintenance Policy & Requirements Section at the UK CAA and in 2001was promoted to Chief Surveyor at the UK CAA and Head of the Aircraft Maintenance Standards Department within the Safety Regulation Group.

He had close involvement with the development and conversion of JAA maintenance requirements into European Air Safety Agency requirements and led the development and delivery of a suite of initiatives designed to bring the UK into compliance with ICAO Annex 6 in respect of human factors in maintenance.

Jim has been industry recognised and awarded for his contribution to the advancement of human factors in aviation maintenance, and his work in the field of safety management.

Stuart Downer
Consultant

Stuart Downer

Stuart Downer
Consultant

Stuart is a highly experienced consulting professional in civil aviation maintenance. He offers clients over 39 years aviation experience, as a B1 Licensed Engineer on large transport aircraft, a Form 4 holder as a Quality Manager and is widely experienced delivering best practice advice, training and solutions. Stuart has trained more than 1,000 Baines Simmons delegates, successfully achieving an overall 96% highly satisfied delegate rating.

Expertise and capability

Stuart offers clients and delegates, valuable, insightful advice, guidance, recommendations and solutions across his areas of expertise.

  • Consults and advises as an expert on the implementation and ongoing compliance with EASA Part M, EASA Part 145 and FAR 145 / 43 in approved component and aircraft maintenance organisations. Clients include BE Aerospace in Northern Ireland, Smart-Lynx in Latvia and Rolls Royce in the UK.
  • Consults to senior management on corporate, regulatory and personal responsibilities within the EASA and FAR aviation maintenance environments.
  • Consultant trainer of quality auditors and managers in Auditing Skills and the implementation of effective Quality Management Systems. Clients include the Regulator of the UK Overseas Territories in the Cayman Islands and SR Technics in Zurich.

Career background and experience

Stuart is a Holder of EASA Part 66 B1Licence, has a HND in Mechanical Engineering and trained as a lead auditor in Aerospace. He had many years with a large Heathrow based airline operating across various management roles in aircraft maintenance, quality assurance and fleet and component maintenance. He has also been a Quality Manager with a Business Jet Maintenance organisation at Farnborough.

John Fisher
Consultant

John Fisher

John Fisher
Consultant

John has worked in aviation for 30 years, split equally between a career with the RAF and in commercial aviation. During this time he has held senior management roles specialising in Continuing Airworthiness and Safety Management Systems and worked for the CAA as a Senior Airworthiness Surveyor where he deepened his knowledge of Part 145 and Part M organisations including associated AOCs and Part 21 manufacturing organisations.

 

Expertise and capability

  • Quality Manager and EASA Form 4 Post holder for 2 UK-based operators
  • Worldwide in-depth auditing experience of Part M, Part 145 and Part 21 organisations
  • Held positions as Nominated Post holder Maintenance with associated EASA Form 4 for 2 UK-based AOCs
  • Experienced in airline Line Maintenance as both a line engineer and as a Line Maintenance Manager
  • Former CAA Stansted Regional Office focal point for Safety Management Systems
  • Qualified Senior SAFA (Safety Assessment Foreign Aircraft) inspector for the CAA
  • Qualified Auditor of Part 145, Part M, Part 21 and BCAR’s with worldwide experience
  • A current A, B2 and C EASA Maintenance Licence holder covering both large and group 3 aircraft

Career background and experience

Following a successful career with the RAF, John has since gained extensive civilian and regulatory aviation experience in Line Maintenance, Continuing Airworthiness Management, Quality Systems and Safety Management. John is an authorised airworthiness surveyor for the Isle of Man Aircraft Registry which is managed by Baines Simmons on behalf of the Isle of Man Government and consults on a broad range of Safety Management programmes.

Martin Gibbons
Consultant

Martin Gibbons

Martin Gibbons
Consultant

With over 35 years’ experience in aviation, covering all aspects of continuing airworthiness, quality assurance and maintenance in both large and small organisations, Martin is a highly experienced and competent professional with practical experience on a wide range of fixed and rotary winged aircraft in Commercial Air Transport, Corporate/Private fleets, Special Missions and Military categories. He has previously held security clearance at the highest levels when selected for duties within the Royal Households and Government Offices. His professionalism, experience and technical skills ensure he provides clients with the highest levels of confidence and assurance.

Expertise and capability

  • Consults as an airworthiness surveyor. Martin is authorised to recommend the initial issue, renewal and export Certificate of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry
  • Advises on the implementation and ongoing compliance with EASA Part 145, Part M, Part 21G and Part 21J regulations in approved MRO, CAMO, POA and DOA organisations
  • Advises on QA roles and accountabilities to improve work systems, productivity and regulatory compliance
  • Advises on QA continuation training and personnel recruitment of approved engineers for type-training
  • Audits ARC and non-EASA CofA renewals
  • Holds a current Part 66 CAT A, B1 & C Aircraft Maintenance Licence

Career background and experience

Martin’s early career with the RAF saw him working as an aircraft engineering supervisor on the Queen’s Flight and post-discharge as a Shift Chargehand with responsibilities for the maintenance of the 32 (The Royal) Squadron fleet. Subsequently, Martin held various Nominated Postholder / Form 4 and Accountable Manager roles for leading UK Charter Airlines and Maintenance organisations before joining Baines Simmons as a surveyor for the Isle of Man Aircraft Registry.

Chris Hart
Consultant

Chris Hart

Chris Hart
Consultant

Chris is an aviation specialist and aircraft engineer with over 40 years experience in aircraft maintenance, safety, quality, airworthiness and aviation regulation. He offers clients extensive practical experience on large and medium size transport aircraft in base / line maintenance from operational environments in the UK and overseas. Chris has conducted assessments, audits and recommendations for initial approval and continued surveillance of regional and overseas maintenance organisations, manufacturers and operators for compliance with EASA Part 145, EASA Part M, EASA Part 21, JAR OPS 1/3 sub-part M, UK CAP360 and BCAR requirements.

Expertise and capability

  • Consults as an Airworthiness Surveyor, Chris is authorised to perform Certificate of Airworthiness issues, renewals and Export Certificate of Airworthiness technical surveys on behalf of the Isle of Man Aircraft Registry.
  • Consults in the process of technical acceptance of purchased/leased aircraft and lease returns for client airlines.
  • Advises clients on regulatory compliance, quality assurance and safety matters related to the operation of large transport and corporate aircraft. Deputises for post holders during staff shortages and organisational change.

Career background and experience

Chris held the position of Airworthiness Surveyor for 8 years at the UK CAA based at Heathrow. He is a holder of an EASA Part 66 Aircraft Maintenance Licence in categories A, B1, C and has a FAA Airframe and Powerplant Certificate.

Chris's career has included Maintenance management of various overseas line stations and extensive flying engineer duties. He has conducted investigations of numerous accident/incidents and subsequent compilation of reports and recommendations.

James Kent
Consultant

James Kent

James Kent
Consultant

James is a highly accomplished leader in all aspects of Air Operations. A navigator and instructor with almost 20 years of aviation safety experience, he works with clients to further knowledge in safety and risk management as well as cultural and leadership aspects of aviation safety performance. He was instrumental in driving a comprehensive change programme across an entire organisation aimed at delivering operational efficiencies and enhanced aviation safety.

Expertise and capability

  • Trains and consults with the UK Military Aviation Authority as part of a multi-disciplinary team developing a cultural change programme (the Defence Aviation Error Management System) for 18,000 personnel across UK military aviation.
  • Provides specialist training facilitation skills and knowledge for positive training outcomes.
  • Consults on how to build effective and integrated safety management across entire organisations
  • Consults on operations and resources leadership development, strategy development and planning, change management, stakeholder management, continuous improvement, safety culture, error management and Human Factors

Career background and experience

A former Tornado pilot, James’ long career in the RAF has included time with the MOD in London and at the RAF’s Headquarters in High Wycombe. He specialised in operational management and spent time planning, supervising and authorising all overseas flying operations on behalf of both the RAF and the Permanent Joint Headquarters.

He has a Masters in Business Administration and is an RAF Central Flying School trained Air Instructor. He is a Fellow of both the Chartered Management Institute and the Royal Aeronautical Society.

Jez Last
Consultant

Jez Last

Jez Last
Consultant

Jez Last offers a wealth of aviation experience to client’s seeking safety management improvement. He provides specialist advice, guidance and expert recommendations to directors and senior management teams as well as working with safety action group and review board teams. Jez is passionate about the role that safety culture plays in empowering safety management performance and is an expert in building its enabling constituents.

Expertise and capability

  • Consults and trains on Safety Management Systems, supporting clients in design, development, integration and compliance.
  • Consults on management and establishment of LOSA (Line Operations Safety Auditing) to proactively monitor operational drift to establish mitigation initiatives.
  • Consults on accident prevention and flight safety programmes through implementation of cross divisional incident management systems

Career background and experience

Jez has over 40 years experience within the aviation industry starting his career as a BOAC aeronautical engineering apprentice. His roles included Head of Airline Safety and Quality Manager for Britannia Airways/Thomsonfly. He operated as a Flight Engineer for Laker Airways, British Caledonian charter and Malaysian Airline System (MAS), conducting schedule and charter world-wide commercial flight operations and was Licensed Avionic Shift Supervisor for Laker Airways Ltd.

Jez is a guest speaker for Cranfield University on incident investigation from an airline perspective. He has been a member of the following industry bodies: UK Flight Safety Committee (Treasurer in 2005), Flight Safety Foundation, UK CAA SMS working Group (2006), ECAST Safety Methodology working group, NATS/CAA class G risk assessment methodology working group.

Ian Learmonth
Consultant

Ian Learmonth

Ian Learmonth
Consultant

Ian offers clients an extensive knowledge and training experience in aviation regulations. He has a strong working knowledge of the continuous airworthiness requirements of EASA Part M and Part 145, as well as CAA, EASA and FAA airworthiness frameworks. Ian brings years of training consultant facilitation skills and experience working with both engineers and flight crews.

Expertise and capability

  • A skilled training consultant with a unique career in aviation spanning over 27 years, Ian has worked on an extremely varied number of aircraft types which include general aviation, large transport aircraft, corporate and ex-military fast jets.
  • A technical consultant, Ian has a proven track record of successfully working for various aircraft maintenance providers and operators across the UK, Europe and USA and is both comfortable on the hangar floor and the board room.

Career background and experience

As well as hands-on maintenance support, Ian has held various senior engineering roles. He has held various training positions and delivered training to both engineers and flight crews.

Ian offers extensive aviation experience as reflected in the breadth of type ratings held by Ian on his Part 66 B1/C, UK CAA Section L and FAA A&P licences. In qualifications terms he has an Honours degree (Beng) in Aircraft Engineering, Part 66 B1 and C Licensed engineer, and is an ARC signatory with 2 EASA Authorities.

Dave Lewis
Consultant

Dave Lewis

Dave Lewis
Consultant

Dave has an extensive background in the development and application of civil aviation safety regulations relating to aircraft certification and continuing airworthiness within the UK. He has provided advice and assistance to overseas Governments and operators on the implementation of Regulations and procedures to meet current ICAO standards and recommended practices.

Expertise and capability

  • Advises organisations seeking approval to maintain and/or operate aircraft. His experience includes approvals relating to the EASA continuing airworthiness Regulations and the UK MoD Maintenance Organisation Approval Scheme (MAOS).
  • Assessment of aircraft and recommendations for the issue or renewal of their Certificates of Airworthiness. His experience includes supporting the successful expansion of the Isle of Man aircraft register.
  • Consults in the application EASA Part 145, Part M, Part 66 and Part 147 Regulations. His experience includes conducting investigations and the provision of reports to clients to meet their specified requests and needs.

Career background and experience

Dave spent 40 years in the civil aircraft sector including 29 years with the UK Civil Aviation Authority (CAA). Dave spent his last six years at CAA as Deputy Chief Surveyor with the overall responsibility for maintenance standards and policy.

Dave’s achievements include:

  • Provision of continuing airworthiness expert advice to DGCA India and CAA Seychelles
  • CAA Senior manager responsible for implementing EASA Part 145 and Part M Regulations in the UK.
  • CAA Senior manager responsible for issue and renewal of Certificates of Airworthiness for all UK registered aircraft.
  • CAA Regional Manager – Hong Kong responsible for continuing airworthiness matters
Marcus Madden
Consultant

Marcus Madden

Marcus Madden
Consultant

Marcus is a specialist consultant in safety improvement programmes with a track record of significant interventions across complex aviation organisations. He offers a successful and impressive career track record and aviation experience spanning more than 34 years. He brings to his clients a practical hands-on understanding of safety improvement programmes, specialising in consulting and delivery of training in Human Factors and Error Management.

Marcus is passionate about developing effective safety cultures vital to the operation of effective safety management systems. His unbiased, straight-talking style allows him to highlight difficult problems, bring them into sharp focus and facilitate informed decisions.

Expertise and capability

  • Consults and facilitates training to develop and reinforce cultural change programmes. Delivered demonstrable benefits to organisations such as: Rolls Royce, Meggitt, The Royal Navy, RAF, BAE Systems, QinetiQ and Honeywell.
  • Trains and consults the UK Military Aviation Authority, as part of a multi-disciplinary team developing a cultural change programme (the Defence Aviation Error Management System) for 18,000 personnel across UK military aviation.
  • Provides specialist training facilitation skills and knowledge for positive training outcomes.

Career background and experience

Before joining Baines Simmons in 2009, Marcus enjoyed a successful and diverse career in military and civil aviation, with the Royal Air Force, British Airways, Jet2, DHL and TNT. He has operated as an EASA B1, B2 and C licensed aircraft maintenance engineer, with type ratings on Airbus, Boeing and Lockheed aircraft and engines and US FAA certificated A&P mechanic, holding required item inspection (RII) and goods receiving with several FAR part 121 operators.

Simon Mahon
Consultant

Simon Mahon

Simon Mahon
Consultant

Simon is a highly experienced Human Factors expert with extensive knowledge and experience in examining cognitive behaviours and understanding human error as a result of 23 years’ service in high reliability roles and organisations. Skilled in designing, developing and delivering HF&EM training and with certified Quality Lead Auditor experience, Simon brings enormous value, experience and expertise to our Academy and In-company training programmes.

Expertise and capability

  • Organisational, cultural and safety change project management for civil and military organisations
  • Military trained Human Factors Instructor
  • CRMI and Crew Resource Management instructor and facilitator
  • IRCA registered Lead Auditor and expert in ISO 9001 compliance requirements
  • Design and development of HF training programmes for safety critical industries
  • Skilled in dynamic risk assessment and mission-critical decision-making whilst operating in hazardous environments

Career background and experience

Prior to joining Baines Simmons, Simon was Head of Training for an independent HF consultancy where he was responsible for the development and delivery of bespoke training solutions to address risk, efficiency, culture and compliance challenges for safety-critical industries.

He has also held the challenging position of Chief of Air Operations for SkyLink Aviation which delivers assistance and support services to disaster zones and war-torn countries. Operating in hostile and remote locations in Afghanistan, Simon was responsible for the safe deployment and recovery of a large fleet of rotary aircraft and the associated safety and security of some 200 personnel who were supporting NATO missions.

His early career included nine years with the RAF as Air Load Master, where latterly he was a Senior Non-Commissioned Officer Crewman, experienced in the operation of UK rotary and multi-engine assets in austere environments worldwide.

Paul Merrick
Consultant

Paul Merrick

Paul Merrick
Consultant

Paul is a highly skilled and respected airworthiness surveyor and former Head of Quality and Risk Group Safety Services at the UK CAA. He uses his considerable breadth of management experience in dealing with complex compliance, safety and regulatory matters to help clients improve airworthiness and safety performance at the highest levels. His deep knowledge and understanding of the EASA regulatory regime helps to inform and shape Baines Simmons’ strategic approach to our product development and consulting assignments.

Expertise and capability

  • Experienced team leader and senior project manager engaging with regulators, industry and government on airworthiness and safety policy
  • Experienced in leading highly complex approvals programmes (Part 21, Part 145, Part M, Aircaft Certification)
  • Airworthiness, SMS and Safety & Risk Management training and assessments
  • Aircraft surveys, inspections and certification
  • Airworthiness coaching and mentoring

Career background and experience

Paul has enjoyed a long and successful aviation career in some challenging locations and has extensive experience of working in many different fields of aviation regulations. He is an Incorporated Engineer and Licenced Aircraft Engineer Part 66 Cat B1/B2 and C.

As a senior figure within the UK CAA, Paul was responsible for the management and coordination of EASA Standardisation and Accreditation activities and also developed, implemented and managemed its oversight programme of ASSI (Air Safety Support International) which included the development and drafting of OTARs (Overseas Territoties Aviation Requirements. His valuable regulatory expertise, industry insight and surveyor experience will be of major benefit to our clients.

Steve Myall
Consultant

Steve Myall

Steve Myall
Consultant

Steve has over 40 years experience across a wide spectrum of the aviation industry. He has been involved in Maintenance, Technical Services, Sales and Marketing, Customer Support, Continuing Airworthiness Management and Regulating. He is able to offers his clients both broad and deep insights from his significant experience working for two aircraft operators, a manufacturer and a regulator. He has held many management positions and has worked all around the world.

Expertise and capability

  • Consults and manages complex projects on continuing airworthiness with organisations including, maintenance programmes, human factors, safety enhancements and safety management systems.
  • Consults and trains using his excellent knowledge of ICAO, EASA and UK CAA regulations used in assisting start-up operations, the development of existing organisations or assisting NAA’s on application of requirements.
  • Consults and advises on compliance, performance audits, regulatory approvals and quality system effectiveness.

Career background and experience

Prior to joining Baines Simmons in 2011, Steve was Manager of the North East & Midlands regional Office of the CAA. His career achievements include:

  • Writing the Maintenance Management exposition and associated procedures for a UK operator to achieve JAR OPS accreditation.
  • Managing the continuing airworthiness of a fleet of Boeing 737’s for a UK Operator, before swapping for a fleet of Fokker 100’s with a major European airline.
  • Setting up a regional Support team for BAe 146/RJ.

Stephen has a MSc in Air Transport Engineering, Diploma in Management Studies, and is an Incorporated Engineer and Member of the Royal Aeronautical Society.

Simon Nicholls
Consultant

Simon Nicholls

Simon Nicholls
Consultant

Simon uses his 30 years’ aviation maintenance and engineering management experience to guide and influence cultural change within organisations. Drawing on his considerable technical expertise and comprehensive knowledge of Human Factors and Error and Quality Management Systems, Simon helps senior management teams understand how to practically implement safety performance improvement programmes within their organisations. His down-to-earth, practical approach combined with his significant industry experience ensures clients gain the maximum value from his input to their programmes.

Expertise and capability

  • Consulting and training in human factors, error management and effective event investigation to evolve open culture environments that support effective error management and safety programmes
  • Designing and implementing safety culture change programmes to support SMS performance

Career background and experience

Simon has extensive industry experience predominantly as an Aviation Engineering Manager within both fixed and rotary wing disciplines and was predominately focused on aircraft maintenance and engineering support to embarked aviation operations. He client experiences have been mainly in the military sector involving aerospace organisations including: UK MOD, Royal Air Force, Royal Navy, BAE Systems, TAG, BOND and the RSAF.

Notable highlights of Simon’s Royal Navy career include acting as the UK Engineering lead for a multinational logistic programme supporting the operations of 6 participating nations and serving as Warrant Officer in charge of Engineering, 815 Naval Air Squadron, responsible for all engineering and Quality aspects of eight Maritime Lynx Aircraft and 130 engineers. Simon also served as Staff Officer Engineering Standards and Practices, Navy Command HQ, responsible for Engineering and Quality Standards across all Naval Air Squadrons and Embarked Units, and Warrant Officer in charge of Engineering, 800 Naval Air Squadron, responsible for all engineering and Quality aspects of 10 Sea Harrier aircraft and 110 engineers.

Jenny O'Donnell
Consultant

Jenny O'Donnell

Jenny O'Donnell
Consultant

Jenny is a professional consultant specialising in safety management, investigation and human factors training and consultancy. As an investigator she has in-depth experience of incident, accident and event management. Jenny’s enormous expertise, experiences and high energy are invaluable in the facilitation and consultancy services she provides clients and delegates.

Expertise and capability

  • Training consultant facilation expertise to deliver to clients from a wide variety of backgrounds, levels and cultures. Delivers our MSc courses for City University, London.
  • Consults in areas many areas of safety management including human factors and human performance management. Clients include BAE SYSTEMS and the Royal Air Force.
  • Subject Matter Expert to our world-leading safety programmes from error management diagnostics to safety course development. Developed a human factors training programme that is consistently rated as excellent by clients.

Career background and experience

Jenny is a Member of the Royal Aeronautical Society and the International Society of Air Safety Investigators. She is a Chartered Engineer with a BEng (Hons) in Aeronautical Engineering and an MSc in Human Factors and Safety Assessment in Aviation. Jenny was awarded the MSc Director’s prize for her MSc in 2007.

Jenny has worked as a flight safety officer, ground school instructor and human factors consultant. Her achievements include:

  • Nomination for the ‘Female Engineer of the Year’ award.
  • Providing comprehensive flight safety support of 1100+ aircraft worldwide from flight operations, human factors and technical perspectives.
  • Successfully instructing BAe 146/RJ ground type rating courses to flight crews from a variety of operators.
Jan Peeters
Consultant

Jan Peeters

Jan Peeters
Consultant

Jan is a specialist safety management practitioner and skilled in running Safety departments at small and medium airlines. He offers clients comprehensive expertise across most areas of aviation safety management, with a focus on the development of innovative risk management solutions.

With over 10 years’ experience in aviation, Jan has implemented a wide range of projects in areas such as Just Culture, Safety communication, Risk Management, Air Safety Reporting, Flight Data Monitoring and Emergency Response planning. He has been responsible for training staff and management on topics such as SMS concepts and Emergency Response. Jan’s approach to SMS is very pragmatic; he specialises in improving safety performance by building bridges between safety practitioners and their management, helping them to convert safety information into practical safety enhancing actions.

Expertise and capability

  • Design and implementation of SMS programmes
  • Risk management
  • Facilitating cooperation between safety departments and company management in order to obtain practical results
  • Safety communication to all levels of the organisation
  • Emergency Response planning
  • Trainer in safety management concepts, risk management, just culture

Career background and experience

Jan has mostly worked with airlines; he started his career in 2000 as a performance engineer with CityBird in Brussels. In 2003 he joined SN Brussels Airlines as Assistant Flight Safety Officer and in 2005 went to PrivatAir in Geneva as Flight Safety Officer and Emergency Response Manager where he was responsible for the design and implementation of their SMS and Emergency Response programmes.

He has also been an active contributor to the Airline Risk Management Solutions group, an aviation industry working group that developed the ARMS risk assessment methodology.

Jan has a BSc in Aeronautical Engineering and as an avid world traveller, is fluent in Dutch, French, English, Spanish, German and Brazilian Portuguese.

Duncan Pope
Consultant

Duncan Pope

Duncan Pope
Consultant

An engaging and energising training and development professional, facilitator and coach who thrives on helping individuals and teams to improve their performance. Excellent interpersonal skills enable Duncan to facilitate, listen, coach, influence and consult at all levels. Motivated and enthusiastic, Duncan has a real passion and drive for training that is fit-for-purpose and focussed on industry-wide improvement of aviation safety.

Expertise and capability

  • Delivery of Initial and Refresher Human Factors and Error Management training: facilitating discussion in topics such as Error, Mistakes and Violations; Memory; Communication; Situational Awareness; Just Culture and how to encourage a Reporting Culture
  • Engaging, facilitated training that focuses on human performance and limitations
  • Challenging thought and generating discussion and ideas to reduce rework and organisational costs while improving efficiency
  • Reinforcement of HF principles, practices and concepts such as the Error Zone, the Error Iceberg, the Error Chain, System of Support and the utilisation of Error Management Reporting Systems for effective interventions

Career background and experience

Prior to joining Baines Simmons in 2015, Duncan spent 12 years in the Royal Air Force as a Training and Development Officer where he specialised in the design, development, delivery and evaluation of a variety of training solutions across Defence. Duncan served at the Defence College of Aeronautical Engineering, RAF Personnel Training Command, the RAF Regiment Force Protection HQ, the RAF Central Air Traffic Control School and the Human Factors Training Squadron delivering defence-wide HF training on behalf of the Military Aviation Authority.

Duncan’s career achievements include:

  • Managing Human Factors training across Defence: deriving achieveable training objectives and training solutions and producing comprehensive training documentation to deliver courses to the required standard
  • Delivering some 20 professionally facilitated courses per year for the military with over 1000 personnel trained as HF facilitators and instructors
  • Recognised for leading the design, development and delivery of a Defence-wide Human Factors Examiners course
  • Facilitating and championing Human Factors training across Defence, concentrating on improving the performance of individuals and teams, reducing errors and increasing safety
  • Providing HF subject matter expertise and training to the Military Aviation Authority at Abbeywood and to the Royal Navy Flight Safety Centre at Yeovilton
Ross Priday
Consultant

Ross Priday

Ross Priday
Consultant

A highly experienced leader, engineering manager, Type Airworthiness and Continuing Airworthiness Management specialist, Ross draws on his 26 years’ experience as a senior military officer and his familiarity with Military Regulations to advise clients on how to safely and effectively exploit their aviation assets and resources to achieve performance.

Working at an executive level, Ross helps clients to understand the challenges and developmental needs within their own organisations and is skilled in identifying and delivering the practical solutions required to improve operational, financial and performance benefits. He specialises in the analysis of complex, organisational problems, focusing on people as the most valuable asset and helping to create simple plans that deliver tangible results.

Expertise and Capability

  • A proven track record of re-structuring and enhancing sub-optimal and inefficient organisations and turning them into highly output-focused, successful teams.
  • Highly accomplished in both the Type and Continuing Airworthiness Management arenas, with considerable experience of risk-based decision making in an operational environment.
  • Expert in Human Factors, incident analysis and reconstruction and Maintenance Error Management, specialising in the application of effective interventions to prevent recurrence of an error event.
  • Skilled in the application of good Continuing Airworthiness Management principles and experienced in helping clients to develop performance in their CAMOs through better utilisation of existing assets and resources.

Career Background and Experience

Ross left the RAF in 2015 having amassed extensive experience around the world as an Engineer Officer on a variety of platform types including C130, Tristar, Nimrod, Typhoon, Tornado and Hawk. He has experience as an Engineering Authority and was the Executive Officer at RAF Lossiemouth for the initial deployment of Tornado to Op HERRICK. After this successful tour, he was selected to be the Senior Engineer for the Royal Air Force Aerobatic Team (The Red Arrows) and spent nearly 3 years in this prestigious role. He is an accomplished public speaker and has presented widely on a variety of engineering, Human Factors and general interest topics and is a regular speaker on the RAeS lecture circuit.

David Sturgess
Consultant

David Sturgess

David Sturgess
Consultant

David is a consummate professional with over 40 years extensive aeronautical experience spread across a wide mix of organisational cultures, operational environments, financial situations and aircraft types. He has held senior engineering and quality practitioner positions in commercial airlines around the world including a number of prestigious start-ups where he was directly responsible for creating the obligatory technical, quality and safety systems.

Expertise and capability

  • Consults to create new departmental structures, processes and systems from scratch – projects include - easyJet Quality System and Emirates Technical Services.
  • Consults and advises in aircraft inspections, lease returns, new aircraft acceptance and purchases - delivered over two hundred new aircraft for airlines & leasing companies and has performed many C of A inspections for the Isle of Man Government
  • Consults as a Certified Lead Auditor - skilled in auditing manufacturers, maintenance organisations and airlines. - projects include easyJet audit programme performing audits to the satisfaction of the UK CAA

Career background and experience

David has held senior positions within brand new start ups such as Group Quality Manager - easyJet, Technical Director - Regal Bahamas Airways and Head of Technical Services – Emirates. He has also held positions with Gulf Air, Guinness Peat Aviation and BOAC/BA. He has spent many years in the Middle East, Africa and The Bahamas. He holds an EASA Part 66 B1 and C Licence covering piston, prop jet and pure jet aircraft and has an MSc in Air Safety Management (with Distinction).

Malcolm Trigwell
Consultant

Malcolm Trigwell

Malcolm Trigwell
Consultant

Mal is a professional engineer and an experienced Part M and 145 Auditor with worldwide audit experience. He has amassed more than 30 years’ engineering experience in both the military and civilian sectors, working on commercial passenger and freight jets, light aircraft and vintage aircraft. Mal’s particular expertise is in the fields of line and base maintenance, engine overhaul and test. He has a positive  solution-oriented attitude together with a strong customer focus.

Expertise and capability

  • Experienced Part M and 145 Auditor with worldwide audit experience, additionally covering ISO9001 and 9120.
  • Experienced ARC review on aircraft up to 747-8 Sub Part G and I trained. Form 4 post holder.
  • Quality manager for Part 145 company. Form 4 post holder.
  • A current B1-1, B1-3, B2, and C EASA licence holder together with FAA A&P, with a wide band of type ratings.
  • Authorised Airworthiness Surveyor for the Isle of Man and for the MAA.
  • Project management, covering passenger to freight conversions, interior reconfigurations and aircraft introduction.
  • Extensive experience with lease acceptance and return.

Career background and experience

Mal began his career in 1978 in the RAF, ending 13 years later with the Queen’s Flight in 1991. He has 19 years’ civil experience covering line and base maintenance as well as engine overhaul on a wide variety of aircraft types including fixed wing and helicopters. Building on his management roles within Titan Airways and extensive engineering expertise, Mal has worked as a Consultant since 2008, covering Airworthiness and Part M/145 auditing.

  • A current B1-1, B1-3, B2 and C licence holder together with FAA A&P
  • Qualified Auditor Part 145, Part M, Sub part G with worldwide experience
  • Qualified ISO/AS 9100 auditor
  • Extensive experience with lease acceptance and handback
Lionel Wallace
Consultant

Lionel Wallace

Lionel Wallace
Consultant

Lionel is an accomplished Airworthiness, Safety and Certification Consultant who assists clients operating in the Initial and Continuing Airworthiness sectors with performance enhancing programmes. With a career background spanning more than 30 years, Lionel is skilled in delivering highly effective training programmes and provides bespoke advisory services to civil and defence organisations looking to achieve, maintain and improve compliance with part 21 design approvals.

Expertise and capability

  • Change management consultancy to improve safety and regulatory compliance performance
  • Training and lecturing in Airworthiness, Certification and Safety to civil and defence organisations worldwide
  • Development of Certification strategies and provision of specialist support to assist organisations seeking Part 21 and related approvals
  • Project and business management skills applied within the aircraft engineering industry for leading defence contractors
  • Understanding of how to establish effective and productive relationships with National Aviation Authorities, specifically in the fields of Safety and Certification

Career background and experience

Lionel’s most recent career experience has focussed on the delivery of bespoke training, research, lecturing and consultancy services to the aviation industry. Prior to this, Lionel built a distinguished career at Raytheon Systems, where he held significant posts as Head of Design and Chief Designer (Aircraft) and Head of Safety and Certification.

As an Airworthiness Management Consultant, Lionel was instrumental in helping to increase the effectiveness of the Indonesian Aircraft Industry, developing processes and procedures to improve compliance with international Certification Standards and establishing strategy and requirements for the implementation of a Design Organisation Approval System in accordance with JAR21.

Doug Webb
Consultant

Doug Webb

Doug Webb
Consultant

Doug provides airworthiness, regulations and safety management consulting and training services to our broad range of global National and Military Aviation Authority clients, he offers an in depth knowledge of the aviation business gained from over 40 years experience in the industry. He is a committed and professional aviation enthusiast, with both civil and military experience, who passionately pursues the best safety focussed outcomes in his work, whilst ensuring clients’ needs are met.

Expertise and capability

  • Delivers strategic, management and technical expertise to Regulatory Authorities through consultancy programmes.
  • Consults and advises civil and military regulatory bodies regarding airworthiness standards, processes and interpretation of European and UK CAA regulations.
  • Consultancy thought-leadership and training delivery to client executive management.
  • Consults and advises in the leadership, development and embedding of safety cultures into organisations airworthiness and safety programmes.

Career background and experience

Prior to joining Baines Simmons, Doug held the position of UK CAA Regional Office Manager (Survey). He was initially Royal Air Force trained. Subsequently, Doug became a UK CAA Part 66 A/B1/C Licensed Aircraft Engineer and worked for a number of UK based airlines as well as extensively overseas, gaining management experience in maintenance production and Quality Assurance. Doug has had a very broad spectrum of aviation experience, particularly fixed/rotary wing operations, and aircraft and component maintenance. He was the CAA Survey Lead in the oversight and maintenance arrangements for the restoration, successful return to flight, and continued operation of the first UK ex-military complex Permit to Fly aircraft, G-VLCN (Vulcan).

Barry West
Consultant

Barry West

Barry West
Consultant

Barry West is a highly experienced technical planning expert who develops and delivers our industry leading Planning Services. He is passionate about the role Planning can proactively play in enhancing safety and reducing costs through the adoption of 'best practice' philosophies and techniques. Barry works with the technical staff of major airlines to improve the efficiency and effectiveness of maintenance activity.

Expertise and capability

  • Technical training consultant for the provision of skills training and development for company personnel in planning matters.
  • Consults and provides specialist advice, guidance and expert recommendations to management teams for organisational in-house audits. Develops and authors company Technical Procedures.
  • Consults to evaluate and 're-engineer' maintenance data to generate economic benefit.

Career background and experience

Barry started his career as a Licensed Aircraft Engineer, before moving into the Planning role. He has accumulated 38 years of experience in the Planning arena, several being overseas and mostly at a senior level. He has developed several initiatives to plan new 'green field' projects across the maintenance spectrum in the Middle East and UK.

Barry is an Associate Member of the Royal Aeronautical Society and Chairman of a local Society branch. He is registered with the Engineering Council since 1971and is an Incorporated Engineer (I.Eng) for over 25 years.

Paul White
Consultant

Paul White

Paul White
Consultant

Paul is an experienced Airworthiness Management consultant and uses his wide-ranging technical, diagnostic and commercial skills to assist clients with airworthiness performance improvement. With an aviation career spanning 27 years, with the last ten in managerial roles in Airworthiness, Quality and Safety, Paul draws on his practical experience gained from working with world-leading airlines to small independent private aviation companies encompassing fixed wing jets and piston engine aircraft as well as piston and turbine powered rotorcraft.

Expertise and capability

  • Technical airworthiness consulting skills gained from experience across a wide variety of types ranging from general aviation, private/business aviation for both fixed and rotary wing to large commercial airliners at world leading airlines.
  • Managerial consulting skills, demonstrated through his enourmous wealth of knowledge gained from holding management positions in disciplines such as Planning, Inventory, Quality Assurance and Continuing Airworthiness.

Career background and experience

Prior to joining Baines Simmons, Paul started his career as an Airframe/Engine apprentice gaining valuable line experience before moving into the maintenance planning department where he developed his skills in Airworthiness. Maintenance Programme Optimisation was a key skill honed in managing ageing aircraft and was instrumental in delivering efficiencies to the scheduled checks on the 747-400 type. Paul has also held the role of ARC signatory and understands the specific obligations this role entails for operators.

 

 

Ralf Zink
Consultant

Ralf Zink

Ralf Zink
Consultant

Ralf is a highly experienced consulting airworthiness surveyor. He is a specialist in Certificate of Airworthiness initial issues/renewals, airworthiness reviews and physical aircraft surveys on any type of aircraft. He is an authorised airworthiness surveyor for the issue and renewals of Certificates of Airworthiness, including export Certificates of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry. Ralf brings enormous international experience to clients of Baines Simmons.

 

Expertise and capability

  • A specialist assessor, Ralf has 5 years experience working for the German Aviation Authority (LBA) acting as assessor for EASA licence candidates.
  • Consults using his experience includes vast regulatory knowledge in various national authority requirements that enables him to operate and provide pragmatic solutions
  • Advises regulatory authorities using his international experiences, connection and understanding into to all major aviation authorities, including EASA, FAA, FOCA, Bermuda, Cayman, Aruba, Isle of Man, Libyan CAA, Nigerian CAA.

Career background and experience

Ralf has worked within the civil aviation industry for 24 years, with over 10 years in a Quality organisation. He started his career at the German aircraft manufacturer Dornier. He gained enormous experience in new airworthiness certification development and flight tests as well as line and base maintenance setups. Ralf is an EASA Part 66 B1, C, CNP Licence holder covering various types of airliner & business jets, turboprop and jet A/C. He has held a wide variety of airworthiness review staff authorisations.

Aviation Safety Academy

Our Aviation Safety Academy team welcomes over 1000 delegates every year and pulls out all the stops to ensure that from start to finish, your training experience with us is the best it can be. They are there to help you with all your enquiries, from verifying that the course you want is the right one for you, through to helping with any booking, travel and accommodation needs.

Zoe Martin
Aviation Safety Academy Manager

Zoe Martin

Zoe Martin
Aviation Safety Academy Manager

Zoe runs our open training service and is responsible for ensuring the highest levels of client satisfaction are met at our purpose built training academy and remote sites around the globe. She plans the schedule of training to meet our customer requests, co-ordinates the delivery of the training and routinely canvasses delegates so that we may understand our clients’ needs better.

Zoe’s aim is to provide high value, world class training to all our client delegates to make a contribution to improving aviation safety.

Career background and experience

Prior to joining Baines Simmons in 2011, Zoe was project manager for an international software solutions company. Before this, Zoe held a number of management and supervisory roles in professional training companies where she developed and refined her ability to translate client needs into real solutions.

Ursula Tucker
Aviation Safety Academy Support
Co-ordinator

Ursula Tucker

Ursula Tucker
Aviation Safety Academy Support
Co-ordinator

Ursula is responsible for assisting clients with our open training events at our purpose-built Aviation Training Academy. She enjoys working in a busy, customer focused environment and is the central point of contact for all open training administrative and logistical needs, ensuring that courses run smoothly. Ursula’s aim is to ensure that a high level of support is always provided to visiting delegates and training consultants.

Career background and experience

Prior to joining Baines Simmons, Ursula co-owned and operated a successful landscaping supply business which she eventually sold. She was heavily involved in all aspects of the business and had the opportunity to develop a wide variety of business and administrative knowledge as well as hone her customer and supplier relationships management skills.

Louise Graham
Aviation Safety Academy Learning Advisor

Louise Graham

Louise Graham
Aviation Safety Academy Learning Advisor

As an experienced learning advisor, Louise uses the considerable knowledge of the aviation courses we offer to help our clients understand which training courses best meet their needs. By working closely with our training consultants to understand the specific benefits of each of our courses, Louise is able to offer a friendly and efficient advisory service for delegates looking to come to the Aviation Safety Academy to further advance their skills, knowledge and competence through aviation safety, compliance and regulations-related training.

Career background and experience
Louise has many years’ experience as a sales consultant and previously specialised in business risk training and consultancy services.

Martin Lowe
Aviation Safety Academy Learning Advisor

Martin Lowe

Martin Lowe
Aviation Safety Academy Learning Advisor

Martin’s excellent customer service skills come to the fore in his role as a learning advisor for our Aviation Safety Academy. He works diligently to ensure your enquiries about our training courses are fully understood and acted upon promptly, and will always do his best to find the course dates and availability you are looking for. Martin is able to combine his personal interest in civil aviation with his knowledge about our training portfolio to ensure the best results for all our delegates.

Career background and experience
Martin has a 1st BA Honours degree in Business Studies and is an experienced sales consultant.

Priya Periasami
Feedback Administrator

Priya Periasami

Priya Periasami
Feedback Administrator

Priya is responsible for collating and monitoring delegate feedback from our Aviation Safety Academy and In-Company training programmes. We are 100% committed to providing excellent levels of client service and we monitor all feedback to ensure we continually maintain our own high standards and comply with our ISO 9001 Quality accreditation. Through Priya’s careful monitoring, we ensure that our standards of training delivery by our Consultants, the content of our training and delegate materials and our supporting administrative processes are befitting of our world-leading brand and reputation.

Career background and experience
Priya’s excellent administrative skills stem from her experience working as an administrative professional and PA for a number of years in the public and private sectors.

Outsourcing Practice

Our outsourcing practice is led by two highly experienced and respected aviation experts who work with the wider team to ensure your organisation’s strategic and operational objectives are more than satisfied.

Management Team

Bob Simmons
Director

Bob Simmons

Bob Simmons
Director

Bob is a co-founder of Baines Simmons. He is a creative and technical aviation safety expert who brings his passion, experience and problem-solving strengths to bear across a wide spectrum of client aviation safety-related subjects. He provides insightful strategic and technical leadership support to client regulatory and airworthiness engagements. Bob’s ambition is to design and build world-class products and services that make real positive contributions and impact on aviation safety improvement.

Expertise and capability

  • Board Safety Trusted Advisor – Bob has worked with several major international airlines and their suppliers advising on both human and airworthiness safety standards.
  • Strategic Consulting for safety improvement, regulatory policy, quality management and technical projects – Bob has managed over 100 successful client projects through his team.
  • Outsourced Managed Services Expert to Authorities in the defence and civil sectors, seeking technical competence, service and cost improvements. Recent projects include building the 7th largest business aircraft registry in the world and the establishment of a competent authority for military compliance approval audits.

Career background and experience

Bob joined the Royal Air Force in 1978 before becoming a civil licensed aircraft maintenance engineer, qualified on a range of Boeing, Airbus and Douglas aircraft. He served as a UK CAA Senior Airworthiness Surveyor with responsibility for Continuing Airworthiness policy and implementation in the UK. He is an Incorporated Engineer with the Engineering Council, sits on the Airworthiness Technical Advisory Committee of the I Mech E and is a trustee of the International Federation of Airworthiness.

Craig Simmonds
Programme Manager and Senior Surveyor

Craig Simmonds

Craig Simmonds
Programme Manager and Senior Surveyor

Craig is a highly experienced consulting airworthiness surveyor with over 24 years experience. He is responsible for the management of the highly successful Isle of Man Aircraft Registry that has registered over 400 aircraft. Craig consults and advises clients and aircraft owners in areas of continuing airworthiness management. He offers clients a service focussed technical support service that aims to be supportive, flexible and responsive.

Expertise and capability

  • Offers clients and aircraft owner’s extensive experience of surveying aircraft, as an EASA Part 66 B1 and C Licensed Engineer and Airworthiness Review Signatory.
  • Provides a proven track record of managing the Continuing Airworthiness of an extensive range of General Aviation aircraft.
  • Manages and continues to develop outsourced tasks for the Isle of Man Aircraft Registry which has become the world’s 7th largest register of business jets in the world since start-up in May 2007.

Career background and experience

Prior to joining Baines Simmons, Craig worked in the civil aviation industry gaining extensive experience of maintaining and managing the continued airworthiness of fixed wing and rotary wing general aviation aircraft.

  • He successfully established and managed a Technical Services Department following amalgamation of a Fixed-Wing and Rotary-Wing maintenance organisation.
  • He established and managed an Airworthiness Department gaining Part M approval for an AOC operator and Part 145 maintenance organisation, responsible for more than 50 general aviation aircraft.

Consultant Team

Nick Laughton
Senior Consultant

Nick Laughton

Nick Laughton
Senior Consultant

Nick is widely experienced in interpreting and implementing Mil Part 145, Part M and Part 147 regulations, offering clients in-depth knowledge and practical solutions to regulatory compliance issues.

With over 30 years’ practical aviation maintenance and audit experience gained predominantly from a military environment, and having extensive knowledge of aviation policy and regulation, Nick’s considerable technical expertise combined with his comprehensive knowledge of EASA Regulations, Human Factors and Error and Quality Management Systems ensures clients benefit from a down-to-earth, practical approach to solving airworthiness and safety-related issues.

Expertise and capability

  • Management of Baines Simmons’ outsourced auditing service to the UK Military Aviation Authority
  • Leading airworthiness compliance audits in the military environment
  • Delivery and facilitation of Quality Auditor training
  • Development and mentoring of newly appointed military regulators
  • Development of auditing strategies
  • Development of tri-service military aviation policy and regulation

Career background and experience

Nick completed a full career in military aviation maintenance, with management experience in an aircraft maintenance environment and the engineering support to embarked aviation operations. He has built extensive experience developing tri-service military aviation policy and regulation, including all aspects of the original Mil Part 145, Part M and Part 147. Nick has been heavily involved in the UK MoD Maintenance Approved Organisation Scheme (MAOS), both on the development side and in conducting compliance audits on behalf of the Military Airworthiness Authority (MAA) since its inception.

Nick’s career achievements include:

  • Management of single aircraft autonomous operations for extended deployed periods
  • Involvement in the development and implementation of the original UK MoD Mil Part 145, Part M and 147 regulations to civilian contractors
  • Conducted compliance audits for the initial introduction of the MoD Mil Part 145 approvals scheme

 

 

Robert Sykes
Consultant

Robert Sykes

Robert Sykes
Consultant

Robert has a broad engineering background and draws on his experience from a variety of civil and military senior engineering roles, including Licensed aircraft engineer, Maintenance Control engineer, Quality Assurance Manager and Accountable Manager. He offers clients considerable practical expertise from working in Continued Airworthiness Organisations and Maintenance Organisations and uses his strong business acumen to advise strategically as a result of having successfully built and managed his own Aircraft Component Maintenance Organisation. He uses his first-hand experience and smart insights across a wide spectrum of the aviation indistry to advise our clients on airworthiness, regulatory, quality and safety management issues.

Expertise and capability

  • Efficient and expert application of regulations to Continued Airworthiness Organisations and Maintenance Organisations
  • Maintenance Error Investigation in rotary and fixed wing environments
  • Trained MEDA investigator with occurrence report investigation and management experience in Air Operations and Maintenance
  • Maintenance of rotary and fixed wing military aircraft
  • SMS development and integration
  • Quality Assurance in Part 145, Part M and IOSA environments
  • Approval application management including exposition and procedure compilation for EASA, FAA and TCCA authorisations
  • Manufacture of engineering tooling and equipment
  • Production runs of components, including CNC programming and setting
  • Commercial Aircraft base and line maintenance
  • Fleet management as a Maintenance Control Engineer

Career background and experience

Robert served an engineering apprenticeship in mechanical and production engineering before joining the RAF as an aircraft maintenance technician where he studied aeronautical engineering competencies and completed an HNC in mechanical and production engineering. On leaving the RAF, Robert became a Licenced aircraft engineer and worked in a range of commercial aviation environments, including setting up and managing his own Aircraft Component Maintenance Organisation.


Airworthiness Surveyors

Dave Lewis
Senior Surveyor – Assurance & Training

Dave Lewis

Dave Lewis
Senior Surveyor – Assurance & Training

Dave has an extensive background in the development and application of civil aviation safety regulations relating to aircraft certification and continuing airworthiness within the UK. He has provided advice and assistance to overseas Governments and operators on the implementation of Regulations and procedures to meet current ICAO standards and recommended practices.

Expertise and capability

  • Advises organisations seeking approval to maintain and/or operate aircraft. His experience includes approvals relating to the EASA continuing airworthiness Regulations and the UK MoD Maintenance Organisation Approval Scheme (MAOS).
  • Assessment of aircraft and recommendations for the issue or renewal of their Certificates of Airworthiness. His experience includes supporting the successful expansion of the Isle of Man aircraft register.
  • Consults in the application EASA Part 145, Part M, Part 66 and Part 147 Regulations. His experience includes conducting investigations and the provision of reports to clients to meet their specified requests and needs.

Career background and experience

Dave spent 40 years in the civil aircraft sector including 29 years with the UK Civil Aviation Authority (CAA). Dave spent his last six years at CAA as Deputy Chief Surveyor with the overall responsibility for maintenance standards and policy.

Dave’s achievements include:

  • Provision of continuing airworthiness expert advice to DGCA India and CAA Seychelles
  • CAA Senior manager responsible for implementing EASA Part 145 and Part M Regulations in the UK.
  • CAA Senior manager responsible for issue and renewal of Certificates of Airworthiness for all UK registered aircraft.
  • CAA Regional Manager – Hong Kong responsible for continuing airworthiness matters
Jim Done
Senior Surveyor – Assurance & Training

Jim Done

Jim Done
Senior Surveyor – Assurance & Training

Jim offers his clients immense expertise, experience and knowledge following his career as ex-Chief Surveyor at the UK CAA and Head of the Aircraft Maintenance Standards Department. He brings 21 years regulatory experience working for the UK CAA Safety Regulation Group, coupled with 12 years working for an operator of large public transport aircraft. Jim has extensive experience to assist countries around the world to develop their regulatory and oversight capabilities and develop and implement aviation approved maintenance organisations regulations.

Expertise and capability

  • Consults as an airworthiness surveyor. Jim is authorised for the issue and renewals of Certificates of Airworthiness, including export Certificates of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry
  • Advises organisations seeking approval to maintain and/or operate aircraft
  • Advises National Aviation Authorities on regulatory and oversight efficiency, capability and effectiveness, conducting investigations and reporting to clients against specified requests and needs

Career background and experience

In 1998 Jim became Deputy Chief Surveyor and Head of the Maintenance Policy & Requirements Section at the UK CAA and in 2001was promoted to Chief Surveyor at the UK CAA and Head of the Aircraft Maintenance Standards Department within the Safety Regulation Group.

He had close involvement with the development and conversion of JAA maintenance requirements into European Air Safety Agency requirements and led the development and delivery of a suite of initiatives designed to bring the UK into compliance with ICAO Annex 6 in respect of human factors in maintenance.

Jim has been industry recognised and awarded for his contribution to the advancement of human factors in aviation maintenance, and his work in the field of safety management.

David Sturgess
Senior Surveyor – Assurance & Training

David Sturgess

David Sturgess
Senior Surveyor – Assurance & Training

David is a consummate professional with over 40 years extensive aeronautical experience spread across a wide mix of organisational cultures, operational environments, financial situations and aircraft types. He has held senior engineering and quality practitioner positions in commercial airlines around the world including a number of prestigious start-ups where he was directly responsible for creating the obligatory technical, quality and safety systems.

Expertise and capability

  • Consults to create new departmental structures, processes and systems from scratch – projects include - easyJet Quality System and Emirates Technical Services.
  • Consults and advises in aircraft inspections, lease returns, new aircraft acceptance and purchases - delivered over two hundred new aircraft for airlines & leasing companies and has performed many C of A inspections for the Isle of Man Government
  • Consults as a Certified Lead Auditor - skilled in auditing manufacturers, maintenance organisations and airlines. - projects include easyJet audit programme performing audits to the satisfaction of the UK CAA

Career background and experience

David has held senior positions within brand new start ups such as Group Quality Manager - easyJet, Technical Director - Regal Bahamas Airways and Head of Technical Services – Emirates. He has also held positions with Gulf Air, Guinness Peat Aviation and BOAC/BA. He has spent many years in the Middle East, Africa and The Bahamas. He holds an EASA Part 66 B1 and C Licence covering piston, prop jet and pure jet aircraft and has an MSc in Air Safety Management (with Distinction).

Ian Armstrong
Surveyor

Ian Armstrong

Ian Armstrong
Surveyor

With an enormous experience in regulatory development, management, compliance and training, Ian is a highly valued member of our team.

Ian’s career spans many years in aviation regulations and policy making and has included roles as Continuing Airworthiness Policy Manager for the UK CAA’s Airworthiness Division and Senior Airworthiness Surveyor at various Regional CAA Offices with responsibility for regulatory compliance oversight of approved maintenance organisations. He offers clients invaluable regulatory expertise and insight relating to the implementation of EASA and National regulations.

Expertise and capability

  • Engages with regulators, industry and government on airworthiness and safety policy
  • Provides expert advice to international and national groups on policy preparation
  • Develops appropriate implementation standards for new and revised EASA/ICAO regulations
  • Is a current MRB and ISC member and a registered EASA expert
  • Liaises with MoD/MAA and CAA on MRCOA contracts and compliance with civil standards
  • Maintenance Programme construction & compliance (Part M & Part 145)
  • Provides training for regulators and industry on regulatory subjects

Career background and experience

Ian has a wide range of experience from a long career working in civil aviation regulations. He has served as an EASA Regulatory compliance auditor responsible for approved maintenance organisations in the Middle East, Far East and Africa. He was also an EASA MRB advisor and has been an ISC member for the A380 since 2003. He held responsibility for the introduction of the revision to BCAR requirements to align with EASA Part 145 and Part M. Ian is an EASA Part 66 (B1 & C) and BCAR Licence holder (A, B & C) as well as a Member of the RASoc.

Richard Close
Surveyor

Richard Close

Richard Close
Surveyor

Richard is a highly skilled consultant with a unique career in civil and military aviation spanning more than 40 years. He offers clients extensive knowledge and experience in aviation regulations as well as maintenance. He is a highly experienced and authorised airworthiness surveyor for the issue and renewals of Certificates of Airworthiness, including export Certificates of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry.

Expertise and capability

  • Surveys aircraft and records using his significant regulatory knowledge. He possesses a working knowledge of the continuous airworthiness requirements of EASA Part M and Part 145, as well as CAA, EASA and FAA airworthiness frameworks.
  • Technically consults as a highly experienced specialist on extremely varied aircraft types, spanning general aviation, medium transport passenger aircraft, corporate, military fast jets and aircraft painting and interior refurbishments.
  • Advises and engages with aircraft maintenance providers and operators across the UK, Europe and Middle East and is both comfortable working/liaising with engineers on the hangar floor and senior management in the board room.

Career background and experience

Richard is a qualified EASA Part 66 Licence holder with many ratings from general aviation through to corporate aircraft. As well as hands-on maintenance support, he has held a number of senior engineering roles, including ten years with the RAF. His extensive aviation experience incorporates a breadth of type ratings held on his Part 66 B1/C and UK CAA Section L licences. Qualifications include an EASA Part 66 B1 and C Licence, and he is an ARC signatory.

Henry Dabrowski
Surveyor

Henry Dabrowski

Henry Dabrowski
Surveyor

Henry has immense expertise, experience and knowledge following his long career with the CAA and offers clients expert advice and guidance based on 23 years of managing all aspects of aircraft certification and performing regulatory oversight of approved organisations. An accomplished manager and team leader, Henry has partnered many of the UK’s leading aviation organisations in their drive to achieve the highest possible safety and airworthiness standards of compliance as demanded by the UK regulations.

Expertise and capability

  • Consults as an airworthiness surveyor. Henry is authorised to recommend the initial issue, renewal and export Certificate of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry
  • Continuing Airworthiness Management Organisation (CAMO), Maintenance Approved Organisation Scheme (MAOS) and Design Approved Organisation Scheme (DAOS) audit skills and approval of Maintenance Programmes
  • Advises organisations seeking to introduce Safety Management Systems and improve their Airworthiness standards. Henry’s broad regulatory aviation experience means he is ideally placed to assist clients seeking to implement and improve safety and airworthiness solutions
  • Advises on approvals acquisition or amendment. Henry advises organisations seeking the necessary Approvals to maintain and/or operate aircraft
  • Advises Regulatory Authorities on matters relating to oversight competence and capability.

Career background and experience

With a BEA Heathrow engineering background, which included Airbus 380 production and acting as the EASA representative on the A320 MRB for seven years, Henry’s successful career in aviation culminated in his role as Manchester Regional Airworthiness Manager for the UK CAA.

Career highlights include working for more than a decade in Line Maintenance and Field Support with Saudi Arabian Airlines. Henry was also instrumental in negotiating with the FAA during the transfer of production and regulatory oversight of the HS/BAe 125 Hawker 800 aircraft types from the UK to the USA.

John Fisher
Surveyor

John Fisher

John Fisher
Surveyor

John has worked in aviation for 30 years, split equally between a career with the RAF and in commercial aviation. During this time he has held senior management roles specialising in Continuing Airworthiness and Safety Management Systems and worked for the CAA as a Senior Airworthiness Surveyor where he deepened his knowledge of Part 145 and Part M organisations including associated AOCs and Part 21 manufacturing organisations.

 

Expertise and capability

  • Quality Manager and EASA Form 4 Post holder for 2 UK-based operators
  • Worldwide in-depth auditing experience of Part M, Part 145 and Part 21 organisations
  • Held positions as Nominated Post holder Maintenance with associated EASA Form 4 for 2 UK-based AOCs
  • Experienced in airline Line Maintenance as both a line engineer and as a Line Maintenance Manager
  • Former CAA Stansted Regional Office focal point for Safety Management Systems
  • Qualified Senior SAFA (Safety Assessment Foreign Aircraft) inspector for the CAA
  • Qualified Auditor of Part 145, Part M, Part 21 and BCAR’s with worldwide experience
  • A current A, B2 and C EASA Maintenance Licence holder covering both large and group 3 aircraft

Career background and experience

Following a successful career with the RAF, John has since gained extensive civilian and regulatory aviation experience in Line Maintenance, Continuing Airworthiness Management, Quality Systems and Safety Management. John is an authorised airworthiness surveyor for the Isle of Man Aircraft Registry which is managed by Baines Simmons on behalf of the Isle of Man Government and consults on a broad range of Safety Management programmes.

Martin Gibbons
Surveyor

Martin Gibbons

Martin Gibbons
Surveyor

With over 35 years’ experience in aviation, covering all aspects of continuing airworthiness, quality assurance and maintenance in both large and small organisations, Martin is a highly experienced and competent professional with practical experience on a wide range of fixed and rotary winged aircraft in Commercial Air Transport, Corporate/Private fleets, Special Missions and Military categories. He has previously held security clearance at the highest levels when selected for duties within the Royal Households and Government Offices. His professionalism, experience and technical skills ensure he provides clients with the highest levels of confidence and assurance.

Expertise and capability

  • Consults as an airworthiness surveyor. Martin is authorised to recommend the initial issue, renewal and export Certificate of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry
  • Advises on the implementation and ongoing compliance with EASA Part 145, Part M, Part 21G and Part 21J regulations in approved MRO, CAMO, POA and DOA organisations
  • Advises on QA roles and accountabilities to improve work systems, productivity and regulatory compliance
  • Advises on QA continuation training and personnel recruitment of approved engineers for type-training
  • Audits ARC and non-EASA CofA renewals
  • Holds a current Part 66 CAT A, B1 & C Aircraft Maintenance Licence

Career background and experience

Martin’s early career with the RAF saw him working as an aircraft engineering supervisor on the Queen’s Flight and post-discharge as a Shift Chargehand with responsibilities for the maintenance of the 32 (The Royal) Squadron fleet. Subsequently, Martin held various Nominated Postholder / Form 4 and Accountable Manager roles for leading UK Charter Airlines and Maintenance organisations before joining Baines Simmons as a surveyor for the Isle of Man Aircraft Registry.

Chris Hart
Surveyor

Chris Hart

Chris Hart
Surveyor

Chris is an aviation specialist and aircraft engineer with over 40 years experience in aircraft maintenance, safety, quality, airworthiness and aviation regulation. He offers clients extensive practical experience on large and medium size transport aircraft in base / line maintenance from operational environments in the UK and overseas. Chris has conducted assessments, audits and recommendations for initial approval and continued surveillance of regional and overseas maintenance organisations, manufacturers and operators for compliance with EASA Part 145, EASA Part M, EASA Part 21, JAR OPS 1/3 sub-part M, UK CAP360 and BCAR requirements.

Expertise and capability

  • Consults as an Airworthiness Surveyor, Chris is authorised to perform Certificate of Airworthiness issues, renewals and Export Certificate of Airworthiness technical surveys on behalf of the Isle of Man Aircraft Registry.
  • Consults in the process of technical acceptance of purchased/leased aircraft and lease returns for client airlines.
  • Advises clients on regulatory compliance, quality assurance and safety matters related to the operation of large transport and corporate aircraft. Deputises for post holders during staff shortages and organisational change.

Career background and experience

Chris held the position of Airworthiness Surveyor for 8 years at the UK CAA based at Heathrow. He is a holder of an EASA Part 66 Aircraft Maintenance Licence in categories A, B1, C and has a FAA Airframe and Powerplant Certificate.

Chris's career has included Maintenance management of various overseas line stations and extensive flying engineer duties. He has conducted investigations of numerous accident/incidents and subsequent compilation of reports and recommendations.

Ian Learmonth
Surveyor

Ian Learmonth

Ian Learmonth
Surveyor

Ian offers clients an extensive knowledge and training experience in aviation regulations. He has a strong working knowledge of the continuous airworthiness requirements of EASA Part M and Part 145, as well as CAA, EASA and FAA airworthiness frameworks. Ian brings years of training consultant facilitation skills and experience working with both engineers and flight crews.

Expertise and capability

  • A skilled training consultant with a unique career in aviation spanning over 27 years, Ian has worked on an extremely varied number of aircraft types which include general aviation, large transport aircraft, corporate and ex-military fast jets.
  • A technical consultant, Ian has a proven track record of successfully working for various aircraft maintenance providers and operators across the UK, Europe and USA and is both comfortable on the hangar floor and the board room.

Career background and experience

As well as hands-on maintenance support, Ian has held various senior engineering roles. He has held various training positions and delivered training to both engineers and flight crews.

Ian offers extensive aviation experience as reflected in the breadth of type ratings held by Ian on his Part 66 B1/C, UK CAA Section L and FAA A&P licences. In qualifications terms he has an Honours degree (Beng) in Aircraft Engineering, Part 66 B1 and C Licensed engineer, and is an ARC signatory with 2 EASA Authorities.

Steve Myall
Surveyor

Steve Myall

Steve Myall
Surveyor

Steve has over 40 years experience across a wide spectrum of the aviation industry. He has been involved in Maintenance, Technical Services, Sales and Marketing, Customer Support, Continuing Airworthiness Management and Regulating. He is able to offers his clients both broad and deep insights from his significant experience working for two aircraft operators, a manufacturer and a regulator. He has held many management positions and has worked all around the world.

Expertise and capability

  • Consults and manages complex projects on continuing airworthiness with organisations including, maintenance programmes, human factors, safety enhancements and safety management systems.
  • Consults and trains using his excellent knowledge of ICAO, EASA and UK CAA regulations used in assisting start-up operations, the development of existing organisations or assisting NAA’s on application of requirements.
  • Consults and advises on compliance, performance audits, regulatory approvals and quality system effectiveness.

Career background and experience

Prior to joining Baines Simmons in 2011, Steve was Manager of the North East & Midlands regional Office of the CAA. His career achievements include:

  • Writing the Maintenance Management exposition and associated procedures for a UK operator to achieve JAR OPS accreditation.
  • Managing the continuing airworthiness of a fleet of Boeing 737’s for a UK Operator, before swapping for a fleet of Fokker 100’s with a major European airline.
  • Setting up a regional Support team for BAe 146/RJ.

Stephen has a MSc in Air Transport Engineering, Diploma in Management Studies, and is an Incorporated Engineer and Member of the Royal Aeronautical Society.

Malcolm Trigwell
Surveyor

Malcolm Trigwell

Malcolm Trigwell
Surveyor

Mal is a professional engineer and an experienced Part M and 145 Auditor with worldwide audit experience. He has amassed more than 30 years’ engineering experience in both the military and civilian sectors, working on commercial passenger and freight jets, light aircraft and vintage aircraft. Mal’s particular expertise is in the fields of line and base maintenance, engine overhaul and test. He has a positive  solution-oriented attitude together with a strong customer focus.

Expertise and capability

  • Experienced Part M and 145 Auditor with worldwide audit experience, additionally covering ISO9001 and 9120.
  • Experienced ARC review on aircraft up to 747-8 Sub Part G and I trained. Form 4 post holder.
  • Quality manager for Part 145 company. Form 4 post holder.
  • A current B1-1, B1-3, B2, and C EASA licence holder together with FAA A&P, with a wide band of type ratings.
  • Authorised Airworthiness Surveyor for the Isle of Man and for the MAA.
  • Project management, covering passenger to freight conversions, interior reconfigurations and aircraft introduction.
  • Extensive experience with lease acceptance and return.

Career background and experience

Mal began his career in 1978 in the RAF, ending 13 years later with the Queen’s Flight in 1991. He has 19 years’ civil experience covering line and base maintenance as well as engine overhaul on a wide variety of aircraft types including fixed wing and helicopters. Building on his management roles within Titan Airways and extensive engineering expertise, Mal has worked as a Consultant since 2008, covering Airworthiness and Part M/145 auditing.

  • A current B1-1, B1-3, B2 and C licence holder together with FAA A&P
  • Qualified Auditor Part 145, Part M, Sub part G with worldwide experience
  • Qualified ISO/AS 9100 auditor
  • Extensive experience with lease acceptance and handback
Doug Webb
Surveyor

Doug Webb

Doug Webb
Surveyor

Doug provides airworthiness, regulations and safety management consulting and training services to our broad range of global National and Military Aviation Authority clients, he offers an in depth knowledge of the aviation business gained from over 40 years experience in the industry. He is a committed and professional aviation enthusiast, with both civil and military experience, who passionately pursues the best safety focussed outcomes in his work, whilst ensuring clients’ needs are met.

Expertise and capability

  • Delivers strategic, management and technical expertise to Regulatory Authorities through consultancy programmes.
  • Consults and advises civil and military regulatory bodies regarding airworthiness standards, processes and interpretation of European and UK CAA regulations.
  • Consultancy thought-leadership and training delivery to client executive management.
  • Consults and advises in the leadership, development and embedding of safety cultures into organisations airworthiness and safety programmes.

Career background and experience

Prior to joining Baines Simmons, Doug held the position of UK CAA Regional Office Manager (Survey). He was initially Royal Air Force trained. Subsequently, Doug became a UK CAA Part 66 A/B1/C Licensed Aircraft Engineer and worked for a number of UK based airlines as well as extensively overseas, gaining management experience in maintenance production and Quality Assurance. Doug has had a very broad spectrum of aviation experience, particularly fixed/rotary wing operations, and aircraft and component maintenance. He was the CAA Survey Lead in the oversight and maintenance arrangements for the restoration, successful return to flight, and continued operation of the first UK ex-military complex Permit to Fly aircraft, G-VLCN (Vulcan).

Ralf Zink
Surveyor

Ralf Zink

Ralf Zink
Surveyor

Ralf is a highly experienced consulting airworthiness surveyor. He is a specialist in Certificate of Airworthiness initial issues/renewals, airworthiness reviews and physical aircraft surveys on any type of aircraft. He is an authorised airworthiness surveyor for the issue and renewals of Certificates of Airworthiness, including export Certificates of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry. Ralf brings enormous international experience to clients of Baines Simmons.

Expertise and capability

  • A specialist assessor, Ralf has 5 years experience working for the German Aviation Authority (LBA) acting as assessor for EASA licence candidates.
  • Consults using his experience includes vast regulatory knowledge in various national authority requirements that enables him to operate and provide pragmatic solutions
  • Advises regulatory authorities using his international experiences, connection and understanding into to all major aviation authorities, including EASA, FAA, FOCA, Bermuda, Cayman, Aruba, Isle of Man, Libyan CAA, Nigerian CAA.

Career background and experience

Ralf has worked within the civil aviation industry for 24 years, with over 10 years in a Quality organisation. He started his career at the German aircraft manufacturer Dornier. He gained enormous experience in new airworthiness certification development and flight tests as well as line and base maintenance setups. Ralf is an EASA Part 66 B1, C, CNP Licence holder covering various types of airliner & business jets, turboprop and jet A/C. He has held a wide variety of airworthiness review staff authorisations.

Support

Our business would not run so smoothly without our fantastic team of administrators and service support teams who work tirelessly to ensure our Consultants are fully supported wherever they are around the world, and our clients and suppliers received excellent standards of service and attention.

Service Delivery Team

Maria Maguire
Service Delivery Team Leader

Maria Maguire

Maria Maguire
Service Delivery Team Leader

As part of our busy Service Delivery Team, Maria is responsible for co-ordinating our Consultants and providing them with logistical and administrative support to ensure they in turn are able to provide seamless, professional training and consulting services to our clients. Maria’s great customer service and organisational skills, combined with her ability to keep calm under pressure means she provides an all round valuable and supportive service to our Consultant team and clients alike.

Career background and experience
Maria’s administrative and customer service skills were developed during her time with Lufthansa German Airlines in her roles as check-in agent and PA/clerk to the Treasury. She is a graduate in International Business Management and has studied Air Travel Services and Air Traffic Management at Business School in Germany.

Charlotte Lewis
Project Support Co-ordinator

Charlotte Lewis

Charlotte Lewis
Project Support Co-ordinator

Working as part of our busy Service Delivery Team, Charlotte is responsible for the co-ordination and logistics of our two largest military programmes: BAE Systems and DAEMS (Defence Aviation Error Management System). Her professional and friendly nature and fantastic ability to multi-task ensures the timely organisation of our consultants’ travel arrangements, visas and accommodation and the production and distribution of all supporting training course information for delegates – which in the course of a year will run into many thousands of documents.

Background and experience

Charlotte has two degrees in performance and theatre company management, which have enabled her to work all over the world as a professional actor. Although she has chosen to move away from this world, she has a keen passion for all things creative which she channels into helping organise social activities for the head office team at Fairoaks.

Philippa Paige-Hagg
Support Assistant

Philippa Paige-Hagg

Philippa Paige-Hagg
Support Assistant

Philippa supports our HR and Service Delivery Teams, contributing to the smooth running of both departments. She is also responsible for running the busy reception, ensuring visitors always receive a warm welcome. Her fantastic ability to multi-task allows her to deliver great levels of service and assistance to all her colleagues as well as provide administrative support in a timely fashion.

Philippa’s interest in aviation and travel stems from her degree in Geography and Tourism. Before joining Baines Simmons she spent eight years working as a food manager for a large retailer, where she perfected her customer service and multi-tasking skills.


Airworthiness Co-ordination Team

Elaine Matthews
Airworthiness
Co-ordination Administrator

Elaine Matthews

Elaine Matthews
Airworthiness
Co-ordination Administrator

Elaine is an Airworthiness Co-ordination Administrator supporting our managed service contract operations on behalf of the Isle of Man government.

She is responsible for the efficient processing of applications for the issue/renewal/export of Certificate of Airworthiness surveys, this involves liaising with Isle of Man government representatives, applicants and technicians together with our large pool of authorised surveyors to organise surveys on a worldwide basis.

Career background and experience

Prior to joining Baines Simmons Elaine came from a background of solid administrative experience gained from working in the legal profession, SMEs and public service organisations.

Sophie Calvert
Airworthiness
Co-ordination Administrator

Sophie Calvert

Sophie Calvert
Airworthiness
Co-ordination Administrator

Sophie is an Airworthiness Co-ordination Administrator supporting our managed service contract operations on behalf of the Isle of Man government.

She is responsible for the efficient processing of applications for the issue/renewal/export of Certificate of Airworthiness surveys, this involves liaising with Isle of Man government representatives, applicants and technicians together with our large pool of authorised surveyors to organise surveys on a worldwide basis.

 

Career background and experience

Prior to joining Baines Simmons, Sophie spent six years working in areas of aviation including passenger service and airworthiness. She has always worked in a customer-focused industry and has a passion for all things aviation!

Ben Fox
Airworthiness Co-ordination Administrator

Ben Fox

Ben Fox
Airworthiness Co-ordination Administrator

Ben is an Airworthiness Co-ordination Administrator supporting our managed service contract operations on behalf of the Isle of Man government.

He is responsible for the efficient processing of applications for the issue/renewal/export of Certificate of Airworthiness surveys, this involves liaising with Isle of Man government representatives, applicants and technicians together with our large pool of authorised surveyors to organise surveys on a worldwide basis.

Career background and experience
Prior to joining Baines Simmons, Ben worked for GE Aviation, as the Scheduling and Logistics Intern. He was heavily involved in working alongside Airbus in the successful distribution of the innovative A350 composite wing panels.


Finance Support Team

Andrea Gorton
Financial Controller

Andrea Gorton

Andrea Gorton
Financial Controller

Andrea aims to make it easy for our customers and suppliers to work with Baines Simmons. She manages the day-to-day aspects of the Baines Simmons financial department, incorporating system and process improvements to cater for the growing demands on an already busy team. Combining this with her ethos of continuous improvement, Andrea endeavours to provide the company and its clients with a highly efficient, professional financial service.

Career background and experience

Prior to joining Baines Simmons in July 2011, Andrea managed the finances of an Occupational Psychology business for 9 years.

Gailute (Gail) Sadauskiene
Assistant Accountant

Gailute (Gail) Sadauskiene

Gailute (Gail) Sadauskiene
Assistant Accountant

Gail is responsible for operating the day-to-day accounting functions, with special focus on the account payable related activities. She also provides valuable support to our Financial Controller and Head of Finance in all aspects of the financial services provided for the business.

Career background and experience

Prior to joining Baines Simmons in 2012, Gail gained over 4 years of accounting experience working with companies such as Overfinch Bespoke Vehicles and McClaren, and is working towards completing her Level 4 AAT qualification.

Francesca Balgobind
Accounts Assistant

Francesca Balgobind

Francesca Balgobind
Accounts Assistant

Francesca is responsible for our general accounting, with special focus on our customers invoicing and credit control. She provides assistance to our Financial Controller and Head of Finance in the financial support of the business.

Francesca joined Baines Simmons in 2008 and has over 15 years of accounting experience gained from working with various companies in Zimbabwe and the UK.


Administrative Support Team

Katie Brooke
Office & Project Administrator

Katie Brooke

Katie Brooke
Office & Project Administrator

Katie is a valuable member of the team, ensuring the office infrastructure and managers are fully supported. With calm efficiency and professionalism, Katie provides administrative support to the Directors, Service Delivery and Head of HR and coordinates the day-to-day operations of our busy head office, liaising between internal departments, suppliers and clients.

Career background and experience
Prior to joining Baines Simmons, Katie worked in various secretarial and administration roles. within local government, building a career that has spanned more than 20 years.

Kirsty Wishart
Sales Administration Manager

Kirsty Wishart

Kirsty Wishart
Sales Administration Manager

Kirsty’s excellent administrative skills are put to good use in supporting all the necessary systems and processes of our busy Business Development Team. Through efficient management of our sales data, Kirsty helps to ensure reports and proposals are managed in a timely way and her cheerful disposition helps with the smooth running of the team’s day-to-day tasks.

Her keen eye for detail and technical competence have led to the introduction of new and improved internal processes and procedures which have helped the overall efficiency of the team.

Career background and experience
Prior to joining Baines Simmons, Kirsty worked for the European Regions Airline Association (ERA) in regulatory support, playing a key role in researching and producing statistical aviation reports and helping to organise ERA’s annual AGM, conference and exhibition.

Kirsty has a BSc in Electrical and Electronic Engineering and is a keen skier.

Tina Stead
Product Management Administrator

Tina Stead

Tina Stead
Product Management Administrator

Tina’s administrative skills and attention to detail ensure that our extensive portfolio of Academy and In-company training courses and consultancy services is maintained to the highest professional standards. By liaising regularly with our subject matter experts, Tina helps to keep the content of our courses current and relevant, while her strict quality control procedures ensure our product library is well maintained at all times.

With Baines Simmons’ watchful eye always on ‘what’s coming over the horizon’, Tina is also kept busy supporting new product development projects, assisting with market research, proof-reading, formatting and applying brand guidelines.

Career background and experience
Prior to joining Baines Simmons, Tina worked in the pharmaceutical and agricultural industries, in both South Africa and the UK, where she developed a strong skill set in her roles as a Regulatory and Intellectual Property Administrator.

Priya Periasami
Feedback Administrator

Priya Periasami

Priya Periasami
Feedback Administrator

Priya is responsible for collating and monitoring delegate feedback from our Aviation Safety Academy and In-Company training programmes. We are 100% committed to providing excellent levels of client service and we monitor all feedback to ensure we continually maintain our own high standards and comply with our ISO 9001 Quality accreditation. Through Priya’s careful monitoring, we ensure that our standards of training delivery by our Consultants, the content of our training and delegate materials and our supporting administrative processes are befitting of our world-leading brand and reputation.

Career background and experience
Priya’s excellent administrative skills stem from her experience working as an administrative professional and PA for a number of years in the public and private sectors.