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About Us

Our Team

People are at the heart of our business and great people make great companies - clients tell us that our professional and inspirational consultants are some of the best!

Baines Simmons strategic, management and technical consultants diagnose, analyse, problem solve, recommend, and deliver world class consulting and training solutions across a wide spectrum of aviation safety.

We offer you access to one of the largest practices of independent safety consultants in the world today.

Our professional consultants and trainers can assist you with technical, management and strategic safety expertise that span all the sectors of aviation. They are all proven safety specialists with enormous experience in their fields.

We recruit the best aviation safety professionals in the business. All our consultants are able to demonstrate impressive personal career track records and achievements.

Safety is both our passion and our profession. It is our aim and ambition to advance best practices, evolve new safety thinking and drive continuous enhancements to safety performance across the global aviation industry.

We are obsessive about our selection procedures for new consultants. Annually we invest heavily in our consulting development programmes to advance our consultants in both technical knowledge, professional consulting and training competence. We constantly generate new professional career opportunities.

Please browse the Business Areas on the left to find out more about us and our areas of expertise.

Executive Management

Our Directors and Business Managers are responsible for leading and managing the growth and expansion of Baines Simmons's strategic and business development activities.

Andrew Parker

Andrew Parker
Chairman & Managing Director

Andrew Parker

Andrew Parker
Chairman & Managing Director

Andrew Parker is Chairman and Managing Director of Baines Simmons Ltd – he has supported the company closely since 2005 and was appointed to the Board in 2008.

He directs and guides the Board of Baines Simmons and is active in leading the growth and expansion of Baines Simmons strategic and business development service activities.

Andrew has a successful track record of growing small, medium and large sized business and been Chairman to a number of businesses.

Within FTSE 100 companies, he has held senior management responsibilities as Divisional Managing Director, Managing Director, Divisional Finance Director and Group Sales & Marketing Controller for turnovers exceeding £200m.

He has a wealth of professional consulting and training experience working with clients across a variety of sectors. He brings specific expertise in leadership, strategic development, service development, growth development, performance and change management and senior executive coaching.

Expertise and capability

Andrew specialises in building and growing professional service businesses.

  • Business growth specialist
  • Builds market leader service businesses
  • Drives organisation, culture and performance changes

Career background and experience

  • Managed businesses with turnovers ranging from £2m - £250m
  • Held more than 10 company directorships within FTSE 100 companies and VC’s
  • 25 years commercial management experience
  • Trained and qualified as a Chartered Accountant with KPMG

Keven Baines

Keven Baines
Director

Keven Baines

Keven Baines
Director

Keven is passionate about aviation safety and is a co-founder of Baines Simmons. He now leads our work in developing corporate safety management performance improvements with boards and senior management teams in large complex market leading aviation organisations around the world.

Keven's safety expertise and approach has inspired many hundreds of the world’s leading aviation organisations to advance their safety cultures and safety competence to improve overall aviation safety. He has designed and delivered consulting, training and safety implementation programmes for organisations in both civil and military sectors and has trained thousands of safety professionals. He has been a member of many industry working groups for the advancement of human factors in aviation safety management. In 2008 Keven was the proud recipient of the Royal Aeronautical Society Human Factors Practitioners Award.

Expertise and capability

  • Board Advisor - Keven focuses on organisation-wide, people centric safety programmes – 'enabling' active safety leadership from the top-down and ‘facilitating’ positive inter-departmental integration to improve risk management and business performance.
  • Strategic Consultant - He assists clients to intelligently adopt the principles of regulation and build organisational cultures that prioritise safety, reduce costs and improve operating efficiencies.
  • His specialisation is in human performance centered safety management programmes, winning and sustaining hearts and minds to the safety improvement agenda.

Career background and experience

Prior to establishing Baines Simmons, Keven was the Deputy Regional Manager of the CAA Regional Office in Hong Kong following a period as a CAA Airworthiness Surveyor at the Heathrow and Gatwick regional offices. As a British Airways Quality Assurance specialist, he was instrumental in the introduction of a Human Factors and Error Management programme into British Airways in the mid-90s. Keven has held various management positions and was a Licensed Aircraft Engineer, beginning his career as an RAF Halton trained aircraft engineer.

Bob Simmons

Bob Simmons
Regulations & Compliance Director

Bob Simmons

Bob Simmons
Regulations & Compliance Director

Bob is a co-founder of Baines Simmons. He is a creative and technical aviation safety expert who brings his passion, experience and problem-solving strengths to bear across a wide spectrum of client aviation safety-related subjects. He provides insightful strategic and technical leadership support to client regulatory and airworthiness engagements. Bob’s ambition is to design and build world-class products and services that make real positive contributions and impact on aviation safety improvement.

Expertise and capability

  • Board Safety Trusted Advisor – Bob has worked with several major international airlines and their suppliers advising on both human and airworthiness safety standards.
  • Strategic Consulting for safety improvement, regulatory policy, quality management and technical projects – Bob has managed over 100 successful client projects through his team.
  • Outsourced Managed Services Expert to Authorities in the defence and civil sectors, seeking technical competence, service and cost improvements. Recent projects include building the 7th largest business aircraft registry in the world and the establishment of a competent authority for military compliance approval audits.

Career background and experience

Bob joined the Royal Air Force in 1978 before becoming a civil licensed aircraft maintenance engineer, qualified on a range of Boeing, Airbus and Douglas aircraft. He served as a UK CAA Senior Airworthiness Surveyor with responsibility for Continuing Airworthiness policy and implementation in the UK. He is an Incorporated Engineer with the Engineering Council, sits on the Airworthiness Technical Advisory Committee of the I Mech E and is a trustee of the International Federation of Airworthiness.

Jeff Fieldhouse

Jeff Fieldhouse
Safety & Risk Director

Jeff Fieldhouse

Jeff Fieldhouse
Safety & Risk Director

Jeff is a highly proven specialist consultant in delivering and leading projects in aviation quality, safety and regulatory safety performance improvements. He uses his deep understanding of the continued airworthiness regulatory requirements and auditor and investigation expertise to effectively enhance organisational safety cultures. He leads and manages a team of highly qualified consultants across civil and defence client organisations.

Expertise and capability

  • Effectively leads, consults, and facilitates a wide range of high quality services that includes Human Factors, Error Management, Quality, SMS, Auditing and Regulations. Projects include: Development and delivery of airworthiness and safety training for regional UK airline
  • Manages and leads a consulting team to service a diverse Global client base. Projects include: Project-leading a successful Quality management Diagnostic of a large Middle Eastern MRO and delivery of a quality manager’s development programme for a leading MRO in Zurich
  • Consults and advises clients on safety improvement initiatives in both the Civil and Military environments. Projects include: Military Error Management System (DAEMS) and delivery of EASA Part M and Part 145 to the Swedish Air force

Career background and experience

Jeff has a broad spectrum of aviation experience particularly in the quality environment. He has a Chartered Management Diploma, is a Qualified Lead auditor and Quality Assurance part 7430. He previously held a Part 66 licence and is a member of the Chartered Management Institute. Jeff’s experiences include working for 16 years at British Airways, responsible for auditing and maintaining company standards including liaison / review of current/new EASA, FAA and CAA legislation and creation and delivery of an effective and sustainable MEMS programme.


Corina Canavan

Corina Canavan
Head of Products & Services

Corina Canavan

Corina Canavan
Head of Products & Services

Corina specialises in developing Baines Simmons’ customer value proposition to ensure that that the services and courses offered by the organisation are robustly built to deliver tangible benefits and are truly value-adding for our clients.

 

 

Expertise and capability

  • Designs instructional interventions that incorporate best practice and which delivers tangible outcomes for Baines Simmons’ clients
  • Develops and provides training consultancy services in response to clients who want to embed a culture of life-long learning and sustainable competence development.

Career background and experience

Corina has extensive experience in developing, managing and marketing professional training services. She is currently working on her post-graduate in Adult Education and is digital marketing specialist.

Prior to joining Baines Simmons in 2009, Corina worked at CAA International, the UK CAA’s commercial arm, as its Training Development Manager. In this role, she was responsible for developing and delivering a catalogue of public access and bespoke training courses aimed at clients from both the regulatory sector and from the wider aviation industry.

Corina has enjoyed a varied career in the corporate training sector, working across a number of industries and collaborating with multinationals on a global basis. Corina’s achievements include:

  • Achievement of ISO 9001:2000 accreditation for quality of training services at CAA International.
  • Management of the development of a competence development programme implemented simultaneously in three international locations for a global outsourcing contact-centre organisation.
  • Development of a bespoke training management information tool which enabled real time reporting for blue chip clients running multiple ongoing training programmes.

Sarah Singleton

Sarah Singleton
Head of Marketing & Communications

Sarah Singleton

Sarah Singleton
Head of Marketing & Communications

Sarah is responsible for managing Baines Simmons' internal and external marketing activities, co-ordinating a team of three to ensure the company’s corporate profile and brand reputation as 'world leaders in aviation safety' are continually upheld.

 

 

Expertise and capability

  • Development of customer-centric and competitive marketing strategies designed to increase sales, grow market share and enhance business profitability.
  • Implementation of focused marketing campaigns to support the Baines Simmons consulting and training propositions, and evaluating their ongoing success.
  • Creation of engaging internal communications programmes that support the overall vision for the business.
  • Extensive copywriting, design, print and production skills as well as event management planning, organisation and delivery.

Career background and experience

Sarah has 20+ years' experience of working as a senior consultant in marketing communications and has a proven track record in devising, managing and implementing award-winning, high profile campaigns across a range of industry sectors including travel, banking & finance and defence.

Sarah's core skills centre on the strategic development and implementation of internal and external communications campaigns and ensuring all stakeholder groups are communicated with effectively.

Prior to joining Baines Simmons, Sarah worked as Brand Manager for TUI Travel PLC’s inland waterways holiday business, where she led a major re-branding project. Operationally this involved merging two heritage brands into one market-leading brand across six countries with the visual rebranding of 1000+ boats and 40+ bases. Across the business, Sarah was also responsible for establishing the new brand identity and branding guidelines to a worldwide network of sales & marketing teams, working with the e-commerce team to develop a new website and project managing the production, redesign and re-branding of their 500,000 holiday brochures (produced in 8 languages). The entire project generated cost-savings of over £100k and led to a significant and measureable increase in customer bookings, traffic to the website and brand reputation.

Joanne Welland

Joanne Welland
Head of Business Development

Joanne Welland

Joanne Welland
Head of Business Development

Jo leads a team of expert and experienced consultants in developing our world-class training and consultancy portfolio to mirror current and anticipated industry needs. By supporting Baines Simmons in maintaining its world-leadership industry position, Jo is responsible for managing the strategic growth of the company and developing lasting relationships with our clients by ensuring we offer value-adding services that realise the true organisational benefits of regulatory compliance, safety management system performance and business improvement.

Expertise and capability

  • Strategic development and business growth of Baines Simmons
  • Market identification, analysis and development
  • Day-to-day management of sales processes
  • Strategic sales planning and account management

Career background and experience

Jo is highly experienced in sales, marketing and business coaching. She holds a PG Diploma in Strategic Sales Management awarded by the Chartered Institute of Marketing. Her career spans the management and development of client-facing training functions, specifically within professional services organisations focused on delivering enterprise risk management solutions. Jo has previously worked for a number of high profile blue chip organisations including Siemens, Deloitte and SunGard.

Warren Hillier

Warren Hillier
Head of Finance

Warren Hillier

Warren Hillier
Head of Finance

Warren supports the directors, management and staff in the commercial and financial development of the business. He represents the business in commercially partnering with our clients and suppliers. Working in close liaison with all our internal teams, Warren holds responsibility for supporting the growth of the organisation, fulfilling client commitments and providing strategic financial guidance. Warren and his team strive to deliver the very highest levels of service to clients and colleagues alike.

Expertise and capability

  • Partnering to develop client and supplier solutions
  • Financial and commercial management
  • Pricing and commercial support for proposals, tenders and contracts
  • Business performance management

Expertise and capability

Warren qualified as a Chartered Management Accountant in 1998 and spent the first decade of his career in the media industry prior to transitioning into the meeting, training and events industry, in which he has worked for past ten years. Warren’s experience ranges from management of venture capital investments with Sony Music to the financial management of global flagship engagement programmes with Microsoft and SAP. Warren builds upon his experience of working with high calibre blue chip organisations in the provision of world class consulting services with his appointment as Head of Finance at Baines Simmons.

Kerry Campbell

Kerry Campbell
Head of Human Resources

Kerry Campbell

Kerry Campbell
Head of Human Resources

An experienced HR professional, Kerry heads up Baines Simmons’ world-class people development programme: ‘Great people make great teams’ which is recognised as being one of the highest aviation consultant development programmes in the industry and underpins our £50k+ commitment to individual consultant development. The programme is part of our wider efforts to ensure all members of staff receive Continual Professional Development geared towards delivering higher standards of service and professional expertise for our clients.

Kerry also supports the Directors and Management across a broad range of HR specialist areas including HR development, employee relations, recruitment and selection, staff and management training, management development, performance management, induction and appraisals.

With a talented team of some 100 Consultants, Managers and support staff to consider, Kerry’s extensive HR and management skills are used to continously improve and develop our HR management processes, enabling the company to live up to its market leader aspirations of offering ‘world-class people’ and ‘world-class services’ to our clients.

Expertise and capability

  • MCIPD qualified with extensive experience across industries in the field of Human Resources and General Management./li>

Career background and experience

Prior to joining Baines Simmons, Kerry worked as part of the Management Executive Committee as Human Resources Manager for Photo-Me International plc. Prior to this she held a variety of roles including HR & Operations Director for AA Clark and HR Site Manager for Coca-Cola MENA.

Business Development

Our Business Development team is generally our clients' first point of contact with Baines Simmons - it has a wide knowledge of aviation safety management and works very closely with you and our consultants to fully understand your situation, advise and offer practical solutions for your needs.

Chris Drew

Chris Drew
Business Development Manager

Chris Drew

Chris Drew
Business Development Manager

Chris is a highly experienced aviation safety improvement consultant with 28 years of military and civil expertise. He assists clients to better understand their current and future safety improvement priorities. He is one of our leading regulatory and safety improvement management specialists, offering clients extensive practical advice and understanding of how to implement continuing airworthiness and safety change initiatives into the Airworthiness and Safety sector. Chris has first hand experience supporting safety management and cultural development programmes across major clients such as Qantas, Rolls-Royce, MoD and other world class carriers and MROs.

Expertise and capability

  • Consults strategically and technically at senior management levels to develop effective safety management system strategies, plans and implementations.
  • Programme manages safety cultural change projects into organisations to evolve enhanced safety and learning culture environments to support effective error management and safety behaviours.
  • Builds airworthiness safety competencies to develop client understanding of EASA Continuing Airworthiness regulations, Error and Safety Management Systems.

Career background and experience

Chris is a Baines Simmons subject matter specialist for EASA Part-145 and Part-M, Human Factors, Error Management, Just Culture and SMS. Prior to joining Baines Simmons in 2003, Chris was engaged in military and civil aircraft maintenance and engineering. He has experience as a Licensed Aircraft Maintenance Engineer in supervisory and management positions within Base and Line Maintenance environments. Chris holds a first class Honours degree in Aeronautical Engineering. He is a current member of the European Human Factors Advisory Group.

 

Kristel Dazely

Kristel Dazely
Business Development Manager

Kristel Dazely

Kristel Dazely
Business Development Manager

Kristel is a highly experienced Learning and Development Consultant, skilled in helping organisations develop the skills of their people to meet changing industy and organisational needs in order to drive performance and maintain market edge. Kristel consults with customers to gain an understanding of their business and performance needs and advises on cost-effective solutions that will empower their staff to truly perform and differentiate themselves from the competition.


Expertise and capability

  • Designing practical, customer-centric training solutions to meet specific challenges of unique environments
  • Consulting with customers to identify practical solutions that can be implemented immediately in the workplace, ensuring effective transfer of knowledge, maximising training spend and minimising downtime
  • Consulting at a strategic level to address performance issues

Career background and experience

Kristel has worked as a trusted advisor with clients in both Public and Private sectors including large corporates, SME’s and International Government Organisations including Emerson, SABIC, Samsung, RIBA and the United Nations.

Prior to joining Baines Simmons, Kristel worked in the Learning and Development Sector, leading a team of advisors.

 

For assistance, please call us on +44 (0)1276 855 412 or email info@bainessimmons.com

Principal Consultants and Senior Consultants

Our Principal Consultants and Senior Consultants are responsible for leading, managing and delivering client assignments. This highly experienced team work individually and collectively to ensure clients fully benefit from the access to our world class expertise, experiences, products and services.

Grant Findlay

Grant Findlay
Principal Consultant - Safety Programmes
Subject Leader

Grant Findlay

Grant Findlay
Principal Consultant - Safety Programmes
Subject Leader

Grant is a professional safety management consultant and operates as our Key Account Manager. He works intimately with our strategic partners using his extensive aviation safety improvement expertise to lead and oversee complex projects in both civilian and military organisations. Grant focuses on assisting clients develop and deliver their safety improvement agendas. His projects and experiences include managing large, complex programmes for organisations such as BAE Systems, QinetiQ, Virgin Atlantic Airlines and EASA.

Expertise and capability

  • Delivers strategic, management and technical expertise to advise and provide organisations with clear pictures of their safety systems.
  • Consults and advises in the leadership, development and embedding of safety cultures into organisations through diagnostic tools, data analysis, benchmarking and best practice advice.
  • Trains and facilitates in Safety Management Systems, HIRAC, Human Factors, and Error Management, Advanced Human Factors, Maintenance Error Investigation and Quality Management Systems.

Career background and experience

Prior to joining Baines Simmons, Grant worked as a senior Engineer at British Airways, Cardiff as an EASA Category B1/C post holder, working on Boeing 747 and 777 aircraft. He held EASA F4 post holder status. Prior to this, he worked in the Royal Air Force on a variety of differing aircraft types at various global locations. Grant is active in many working groups within the aviation industry, including the Royal Aeronautical Society and CHIRP. Grant’s career achievements include: Registered Incorporated Engineer, Member of the Royal Aeronautical Society, Licensed Part 66 B1/C aircraft Engineer, Private Pilots Licence, Professional teaching qualification (Cert Ed FE PCET).

Tim Drinkwater

Tim Drinkwater
Principal Consultant

Tim Drinkwater

Tim Drinkwater
Principal Consultant

Tim is a highly skilled and respected airworthiness surveyor with a considerable breadth of experience in dealing with complex compliance and regulatory matters. During his 15 year career with the UK CAA, Tim was involved with a number of high profile working groups mandated to make safety recommendations to the industry’s regulatory governing bodies (EASA) and was also responsible for some of the industry’s most challenging approvals surveys.

He joins our specialist Regulations and Compliance Management Practice as a Senior Consultant where his invaluable regulatory expertise and insight, combined with his broad surveyor experience, will be of major benefit to our clients.

Expertise and capability

  • Senior project management experience engaging with regulators, industry and government on airworthiness and safety policy
  • Experienced in leading highly complex Part-145 Approvals oversight for British Airways Maintenance Cardiff, flybe, and General Electric Aircraft Engine Services (GEAES)
  • FAA and TCCA National Co-ordinator for the UK (Technical) – training surveyors and liaising with EASA/FAA on policy and implementation
  • Regulatory oversight, through flybe’s CAMO, of the introduction of the world’s first 195 Embraer models to the flybe fleet, and their merger with BA Connect
  • Airworthiness surveyor for Bond Air Services – significant UK Air Ambulance and Police AOC operator
  • Airworthiness surveyor for Part 21G manufacturers including: Airbus Single Production Organisation Approval (SPOA) team member, GKN Filton - production including A330 wing and A380 Trailing Edge Spar; GKN Western Approach production (includes advanced composite technology for Airbus A350 rear spar and A400m front and rear spars); Dowty Propellers (Type Certificate Holder, Parts 21G and 145), Composite Dash 8-Q400 and C130J propellers

Career background and experience

Tim’s long career with the UK CAA saw him work in many different fields of aviation regulations. He was a member of the specialist working group looking into difficulties arising from duplicate inspections, which resulted in the change to ‘independent’ being taken up by EASA in Part M. His involvement on the In-Flight Entertainment working group also saw the introduction of policy changes, and the publication of an Airworthiness Notice, now CAAIPS leaflet 44-10. He represented the UK CAA on the standardisation teams of the JAA and EASA and was involved with the NPA 2012-17 Part M General Aviation Task Force. Tim is Part 66 B1, light aircraft through helicopters to Boeing 747-400 and A&P licensed and has an honours degree in Aircraft Maintenance.

Steve Harriss

Steve Harriss
Principal Consultant - Safety Programmes
Subject Leader

Steve Harriss

Steve Harriss
Principal Consultant - Safety Programmes
Subject Leader

Steve Harriss offers a wealth of aviation experience to client’s seeking safety management improvement. Steve is passionate about the role safety culture plays in powering safety management performance and is an expert in building its enabling constituents. He has oversight and responsibility for Baines Simmons client aviation safety programmes.

Steve has led and managed many client safety management diagnostic and consultancy projects across civil and military organisations. He provides specialist advice, guidance and expert recommendations to directors and senior management teams.

Expertise and capability

  • Consults and advises in the development and embedding of safety cultures into organisations, through workshops, diagnostic tools, data analysis, benchmarking and promotion of best practices. Successful projects include clients such as RAF, BAE Systems and Cargolux.
  • Strategic, management and technical expertise to advise and provide organisations with clear pictures of their safety systems. Successful projects include introduction and implementation of a pan services MoD defence aviation error management system (DAEMS.)
  • Training and facilitation skills in Safety Management Systems, Human Factors, and Error Management, Advanced Human Factors, HIRAC, Maintenance Error Investigation. Successfully achieving over 98% highly satisfied delegate ratings from his courses.

Career background and experience

Steve has over 27 years experience in the aviation industry on both fixed and rotary wing aircraft. He was a Senior Trainer and Head of Quality for the Defence College of Aeronautical Engineering. He served as an Air Accident Investigator for the Royal Navy. He is a Member of the Institute of Leadership and Management, MINSTLM and a Member of the Chartered Quality Institute MCQI CQP.

David Innes

David Innes
Principal Consultant
Senior Subject Leader

David Innes

David Innes
Principal Consultant
Senior Subject Leader

David adds enormous technical value to clients through his 30 years experience in a range of airworthiness-related roles in the civil air transport industry. David is able to assist clients effectively interpret and adopt the practical application of airworthiness-related regulatory requirements and safety and quality management principles. He specialises in both commercial air transport and private operations working with manufacturers and operators clients such as Boeing, Thomson, TAG and Singapore Airlines. David is the Baines Simmons Senior Subject Matter Leader.

Expertise and capability

  • Consults on Airworthiness management reviews, diagnostic surveys and reporting to board level. His assignments include clients such as Singapore Airlines, SR Technics, and Club 328.
  • Advises on Airworthiness and organisation approval support to start-up and mature, private and commercial operators, continuous airworthiness management, and maintenance organisations. Provides interim management support services as a Form 4 post holder in approved organisations.
  • Consults and trains on EASA Part-145 and Part-M regulations and maintenance programme courses for clients such as Thomson Airways, FOCA, Swedish CAA, TAG Farnborough Engineering Limited, B/E Aerospace, and Belgian CAA.

Career background and experience

Prior to joining Baines Simmons in 2006, David held various roles working closely with the Civil Aviation Authority, the Air Investigation Branch, manufacturers, operators, and maintenance organisations. He was a previous Deputy Director (Engineering) at Confidential Human Factors Incident Reporting Programme (CHIRP).

David has an MSc in Air Transport Management, is a Member of the Royal Aeronautical Society, a holder of JAR-FCL Private Pilot Licence (A), and holds a Part-66 Aircraft Maintenance Licence.

Doug Webb

Doug Webb
Principal Consultant
Regulatory Services
Subject Leader

Doug Webb

Doug Webb
Principal Consultant
Regulatory Services
Subject Leader

Doug provides airworthiness, regulations and safety management consulting and training services to our broad range of global National and Military Aviation Authority clients, he offers an in depth knowledge of the aviation business gained from over 40 years experience in the industry. He is a committed and professional aviation enthusiast, with both civil and military experience, who passionately pursues the best safety focussed outcomes in his work, whilst ensuring clients’ needs are met.

Expertise and capability

  • Delivers strategic, management and technical expertise to Regulatory Authorities through consultancy programmes.
  • Consults and advises civil and military regulatory bodies regarding airworthiness standards, processes and interpretation of European and UK CAA regulations.
  • Consultancy thought-leadership and training delivery to client executive management.
  • Consults and advises in the leadership, development and embedding of safety cultures into organisations airworthiness and safety programmes.

Career background and experience

Prior to joining Baines Simmons, Doug held the position of UK CAA Regional Office Manager (Survey). He was initially Royal Air Force trained. Subsequently, Doug became a UK CAA Part 66 A/B1/C Licensed Aircraft Engineer and worked for a number of UK based airlines as well as extensively overseas, gaining management experience in maintenance production and Quality Assurance. Doug has had a very broad spectrum of aviation experience, particularly fixed/rotary wing operations, and aircraft and component maintenance. He was the CAA Survey Lead in the oversight and maintenance arrangements for the restoration, successful return to flight, and continued operation of the first UK ex-military complex Permit to Fly aircraft, G-VLCN (Vulcan).


Chaz Counter

Chaz Counter
Senior Consultant

Chaz Counter

Chaz Counter
Senior Consultant

A professional safety management aviator, instructor and flight operations consultant with 30 years experience, Chaz advises clients using extensive, practical experience of delivering high-profile and ultra-sensitive aviation capability in risk-laden environments.

 

 

Expertise and capability

  • Consults on performance improvement of aviators. Chaz has deep knowledge of how Human Factors and psychometrics combine to effect decision making in discretionary spaces. His experience includes consulting, facilitated training, mentoring, courseware development, emergency response planning and post incident management.
  • Advises on the integration of evolving manned and unmanned air vehicle flight operations. His experience includes consultancy to aircraft manufacturers and the programme management of state level airspace reorganisation, integrating military and civil flight operations.
  • Subject matter expert for Search and Rescue flight operations in the maritime environment. Consulted for various eastern European countries during development of maritime aviation capabilities.

Career background and experience

Chaz left the RAF in 2008 after achieving his ambition of commanding a Front-Line flying squadron. His extensive international experience includes authorising and supervising world-wide flight operations of both manned and unmanned aircraft.

Experienced in delicate diplomacy at senior commander, ambassador and ministerial level, Chaz has negotiated policies for integrating differing national requirements to achieve common goals, whilst delivering time critical and politically sensitive operations.

He has a KCL Masters in International Defence Studies, is a qualified CRMI, a psychometric practitioner and an RAF Central Flying School trained Air Instructor. He is a Fellow of the Institute of Leadership and Management and a member of the Institute of Ergonomics and Human Factors.

Kevin Hopwood

Kevin Hopwood
Senior Consultant
Subject Leader

Kevin Hopwood

Kevin Hopwood
Senior Consultant

Kevin is a highly qualified safety improvement specialist who brings a wealth of knowledge and experience to his clients. He leads a team of highly qualified consultants across civil and defence client organisations. Kevin is one of our leading Maintenance Human Factors and Error Management specialists and manages our highly successful suite of UK MAOS training courses. He applies his deep understanding of aircraft and component maintenance, management of EASA Maintenance, Production and ISO 9001/AS EN 9100 approvals, UK MAOS and Human Factors implementation programmes to deliver safety improvement support.

Expertise and capability

  • Consults and facilitates training over the intent of the EASA regulatory requirements (clients include Bristows, Chobham Aviation, GKN Aerospace, Jet Aviation, Messier Dowty, NPO Saturn, Oman Royal Flight, Rolls Royce and Spirit Aerosystems and EASA.
  • Management consulting and specialist training expertise in UK MOD MAOS regulatory requirements (clients include Agusta Westland, BAE Systems, Northrop Grumman, Vector Aerospace and the UK Military Aviation Authority).
  • Consults and advises clients on safety management improvement, evaluating safety systems through our SMARRT diagnostic services (clients include Cargolux and Caverton Helicopters).

Career background and experience

Kevin has over 33 years of aviation experience of which 22 years was with the Fleet Air Arm maintaining helicopters and fixed wing aircraft, followed by 8 years with Westland Helicopters as a Senior Quality Assurance Engineer where civil knowledge and experiences supplemented the military knowledge foundation. During this period Kevin was the AgustaWestland QA representative on the SBAC/MoD MAOS working group.

Duane Kritzinger

Duane Kritzinger
Senior Consultant

Duane Kritzinger

Duane Kritzinger
Senior Consultant

Duane Kritzinger (CEng, PrEng, MRAeS, MBA) practices in the fields or Aircraft Certification and System Safety Engineering. His significant safety expertise lies in his ability to differentiate and integrate the military and civil aircraft safety approaches in an efficient manner to deliver value added output. His certification skills cover the military and civil aviation domains, where assists the certification of products/parts/appliance and the establishment of organisation process and structures to support certification activities.

Expertise and capability

  • Consults in Initial Airworthiness, specialising in Design Certification, Design Organisation Approvals, Safety Assessments, Safety/Risk Cases, and has acted as an Independent Safety Auditor/Advisor.
  • Consults in Continued Airworthiness with significant experience in Safety Management Systems (SMS) and Post-design Product Support Management.

Career background and experience

Duane’s early career was as a commissioned Officer in the South African Air Force where he represented the Military Airworthiness Board. Duane was later the Principal Safety & Certification Engineer at Marshall Aerospace of Cambridge where he played a key role in the company obtaining Part 21J Design Organisation Approval. He has acted as Technical Support Manager for HIOS (Hercules Integrated Operation Support), responsible for a post-design support team (x60) for the provision of technical advice to the RAF C130 IPT. More recently he has operated as interim manager as Head of Safety Engineering (Air, Land and Sea) for BAE Systems (Australia), where he proposed a corporate wide Safety Management System (SMS) and redefined and integrated the engineering SMS.

Jeanne Paul

Jeanne Paul
Senior Consultant

Jeanne Paul

Jeanne Paul
Senior Consultant

Jeanne has had a distinguished career in the RAF. A former RAF Wing Commander and Engineer Officer, Jeanne was one of the most prominent and influential instigators of Error Management Systems (EMS) into the MOD and was awarded the Commander-in-Chief’s Adrian Ray Memorial Award for making an original, outstanding and practical contribution to Flight Safety.

Jeanne was also recognised by Haddon-Cave QC in The Nimrod Review for researching, promoting and introducing the RAF’s Human Factors (HF) Maintenance EMS, one of the most significant RAF safety initiatives to emerge in decades; this is now a Defence-wide initiative (DAEMS) being implemented with the support of Baines Simmons consultants.

Jeanne now uses her considerable skills and experience of working in the defence sector to design and implement organisation-wide strategic safety management programmes designed to achieve high levels of safety performance.

Expertise and capability

  • Specialises in Military Airworthiness Policy, Human Factors (HF) and Maintenance EMS
  • Provides expert technical and airworthiness subject matter knowledge
  • Offers influential leadership and highly effective project management with a flair for innovative thinking

Career background and experience

Jeanne’s 19-year career in the RAF covered many roles and responsibilities:

  • Nuclear Weapons Convoy Safety Officer
  • Engineer Officer on 617 Squadron (The Dambusters)
  • Executive Officer Operations in the RAF Engineering & Logistics Force HQ
  • Subject Matter Expert (SME) in RAF Flight Safety
  • Programmes Executive Officer in Strategy, Programmes & Plans (SPP) where she advised the RAF’s Command Board on resource priorities during the Strategic Defence & Security Review (SDSR)
  • Air Command’s Airworthiness & Quality Management Policy lead, advising Air Command’s Chief Engineer

As the architect behind the pioneering new Station Operations Centre for RAF Wittering, Jeanne was awarded an Air Officer Commanding’s Team Commendation for the successful delivery of the programme. Jeanne was also sponsored by the RAF to complete an MSc in Thermal Power (Gas Turbine Technology) to be the RAF/RN Engineering Authority for Rolls-Royce Pegasus and Adour engines. She was also the first military officer to be invited back to Cranfield to be an External Industrial Examiner on the MSc course.

Jeanne is now in the final year of an MSc in Human Factors and Safety Assessment in Aeronautics (Cranfield University). Jeanne is also a Chartered Engineer and a Fellow of the Institution of Mechanical Engineers.

Neil Richardson

Neil Richardson
Senior Consultant
Subject Leader

Neil Richardson

Neil Richardson
Senior Consultant

Neil Richardson provides highly specialist advisory services to senior management teams and technical experts across Operators, Maintenance organisations and Regulatory Authorities. He has over 20 years experience in civil and military aviation and offers clients a wealth of safety expertise in the maintenance and engineering world. He leads training and consultancy projects aimed at supporting cultural change and regulatory improvement programmes in the Continuing Airworthiness and Maintenance sector.

Expertise and capability

  • Consults on Safety Management Systems at senior management levels, Neil helps to develop understanding of the safety and business benefits of effective SMS; project clients include BAE, VAA and KLM.
  • Trains and leads cultural change implementation programmes into organisations to help build positive safety culture to support error management and safety behaviours; project clients include VAA, KLM, BAE, Thomas Cook Aircraft Engineering, RROWC and RAF.
  • Advises clients at all levels to help develop understanding and improvement of regulatory requirements that underpin effective SMS; project clients include Boeing, Air Tanker, RAF, EASA, RAF and HKPC.

Career background and experience

Neil began his aviation career with the Royal Air Force gaining his experience as an Airframe Technician on the wide body strategic transport fleet. Having gained his civilian Aircraft Maintenance Engineers Licences in Airframes and Engines, Neil went on to lead a team of maintenance staff whilst carrying out his duties in a civilian heavy maintenance facility and undertaking a lead role in continuous improvement projects within the organisation.

Craig Simmonds

Craig Simmonds
Senior Consultant & Airworthiness Surveyor

Craig Simmonds

Craig Simmonds
Senior Consultant & Airworthiness Surveyor

Craig is a highly experienced consulting airworthiness surveyor with over 24 years experience. He is responsible for the management of the highly successful Isle of Man Aircraft Registry that has registered over 400 aircraft. Craig consults and advises clients and aircraft owners in areas of continuing airworthiness management. He offers clients a service focussed technical support service that aims to be supportive, flexible and responsive.

Expertise and capability

  • Offers clients and aircraft owner’s extensive experience of surveying aircraft, as an EASA Part 66 B1 and C Licensed Engineer and Airworthiness Review Signatory.
  • Provides a proven track record of managing the Continuing Airworthiness of an extensive range of General Aviation aircraft.
  • Manages and continues to develop outsourced tasks for the Isle of Man Aircraft Registry which has become the world’s 7th largest register of business jets in the world since start-up in May 2007.

Career background and experience

Prior to joining Baines Simmons, Craig worked in the civil aviation industry gaining extensive experience of maintaining and managing the continued airworthiness of fixed wing and rotary wing general aviation aircraft.

  • He successfully established and managed a Technical Services Department following amalgamation of a Fixed-Wing and Rotary-Wing maintenance organisation.
  • He established and managed an Airworthiness Department gaining Part M approval for an AOC operator and Part 145 maintenance organisation, responsible for more than 50 general aviation aircraft.

Consultants

We offer one of the largest independent resources of experienced aviation safety consultants in the world today. Our professional consultants and trainers can assist you with technical, management and strategic safety expertise that span all the sectors of aviation. They are all proven safety specialists with enormous experience in their fields.

Roland Carr

Roland Carr
Consultant
Subject Leader

Roland Carr

Roland Carr
Consultant - Subject Leader

Roland is a professional safety management specialist consultant with over 30 years experience. He advises clients on safety improvement initiatives in both the civil and military environments. He consults and trains in his fields of specialism with a variety of companies and organisations such as EASA, Boeing, Rolls-Royce, GE, BAE, UK and Swedish CAA, QANTAS, British Airways, Thomsonfly, bmi, Virgin, AAIB, QinetiQ, RAF, MOD amongst many others.

Rolands training course delegates consistently rate his courses 95% very good or excellent.

Expertise and capability

  • Consults and trains on a wide range of high quality consulting and training services.
  • Expertise areas are in Human Factors, Error Management, Advanced Human Factors, Safety Management Systems, Part 66/147, Maintenance Error Investigation, Error Management
  • Delivers Airworthiness Management Diagnostics

Career background and experience

Roland began his career as an aircraft engineer in the RAF working on various aircraft fleets both fixed and rotory wing. At Marshall Aerospace, he was a leading member of the training department where he was instrumental in developing and delivering Human Factors and Error Management Programmes to both internal and external customers. He was also responsible for the management and supervisory development programme.

Prior to Baines Simmons Roland has instructed in various locations across Europe, USA, and the Far East, delivering numerous aircraft system courses. His early aviation career was spent in the Royal Air Force, working on a variety of aircraft in supervisory roles world-wide. He was a key member of the RAF Methods of Instruction Squadron.

Peter Hibbert

Peter Hibbert
Consultant

Peter Hibbert

Peter Hibbert
Consultant

With over 25 years experience in the aviation industry as a professional manager, technician and engineering instructor, Peter brings with him extensive practical understanding of how to implement safety improvements within management and staff levels of an organisation.

 

 

Expertise and capability

  • Peter delivers safety culture change programmes, consulting and training in human factors, error management and effective event investigation, to evolve open culture environments that support effective error management and safety programmes. His client experiences include a large number of aerospace organisations including: UK MOD, CAA, Royal Air Force, Royal Navy, BAE System, Rolls Royce, QinetiQ and Eurocopter.
  • Peter consults at senior management levels to develop understanding of EASA Part 145, Part M, and UK military airworthiness regulations. His experiences include: civil and military consulting, training, facilitation, advisory and instructor activities.

Career background and experience

Peter has extensive experience as a technician, supervisor, instructor and manager. He offers both fixed and rotary wing experience. He has enjoyed a varied career in aviation, working across both the military and civil domains collaborating with multinationals on a global basis. Prior to joining Baines Simmons, Peter worked for Babcock Defence Services as a Trainer, responsible for developing and delivering a catalogue of technical training to support the organisation.

Peter’s achievements include:

  • Design, development and delivery of all elements a training package to support technical training for an entire military fast jet aircraft fleet.
  • Solely responsible for developing and implementing organisations Human Factors and Error Management program spanning multiple sites across 2 countries.

Marcus Madden

Marcus Madden
Consultant

Marcus Madden

Marcus Madden
Consultant

Marcus is a specialist consultant in safety improvement programmes with a track record of significant interventions across complex aviation organisations. He offers a successful and impressive career track record and aviation experience spanning more than 34 years. He brings to his clients a practical hands-on understanding of safety improvement programmes, specialising in consulting and delivery of training in Human Factors and Error Management.

Marcus is passionate about developing effective safety cultures vital to the operation of effective safety management systems. His unbiased, straight-talking style allows him to highlight difficult problems, bring them into sharp focus and facilitate informed decisions.

Expertise and capability

  • Consults and facilitates training to develop and reinforce cultural change programmes. Delivered demonstrable benefits to organisations such as: Rolls Royce, Meggitt, The Royal Navy, RAF, BAE Systems, QinetiQ and Honeywell.
  • Trains and consults the UK Military Aviation Authority, as part of a multi-disciplinary team developing a cultural change programme (the Defence Aviation Error Management System) for 18,000 personnel across UK military aviation.
  • Provides specialist training facilitation skills and knowledge for positive training outcomes.

Career background and experience

Before joining Baines Simmons in 2009, Marcus enjoyed a successful and diverse career in military and civil aviation, with the Royal Air Force, British Airways, Jet2, DHL and TNT. He has operated as an EASA B1, B2 and C licensed aircraft maintenance engineer, with type ratings on Airbus, Boeing and Lockheed aircraft and engines and US FAA certificated A&P mechanic, holding required item inspection (RII) and goods receiving with several FAR part 121 operators.

Allan Price

Allan Price
Consultant

Allan Price

Allan Price
Consultant

Allan is a vastly experienced consultant in delivering aviation safety and quality programmes within large civil and military organisations. He provides experienced advice and expertise in safety management systems design, performance reviews and implementations. Allan is an educational professional with a keen interest in cultural improvement and sustainability.


Expertise and capability

  • Consults and trains as a specialist on a wide range of subjects that include human factors, error management and safety management systems.
  • Consults and advises in the development and application of event investigation processes and review board implementation.
  • Subject matter expert in design, development and implementation of training programs including HF continuation (or recurrent) and effective event investigation programs worldwide.

Career background and experience

Allan has nearly 20 years aerospace experience, prior to Baines Simmons. He worked for 12 years with GE Aviation in a variety of engineering positions, initially as an engine technician before moving into the training spectrum as the Training Leader. His early aviation career was spent with British Airways as a technician with regards to B747 heavy maintenance.

Allan holds a degree in Business and Management and a number of educational qualifications including a BEd (Hons), Adult Tutor and NVQ Assessor and Verifier awards. He is also a full member of the Royal Aeronautical Society.

Allan’s experiences include:

  • Responsibility for all quality based training at GE Aviation – Wales
  • Responsibility for the running of a large engineering apprenticeship scheme
  • Development of Academic and Vocational qualifications for Edexcel and SEMTA

Felicity Argent

Felicity Argent
Consultant

Felicity Argent

Felicity Argent
Consultant

Felicity is a specialist aviation Human Factors and Fuel Tank consulting and training expert. She is a confident and enthusiastic facilitator with 14 years experience in the aviation industry. As a qualified lean six sigma green belt and Prince2 practitioner, Felicity works with clients to improve cultures, processes and systems that achieve significant performance gains and cost savings. She offers specialist knowledge in the area of component management for civil airlines.


Expertise and capability

  • Trains in Human Factors initial and continuing programmes, Felicity has been involved in training over 800 people in the UK and overseas.
  • Consults across a wide range of Human Factors specialist areas, has operated across many projects such as Human Factors Co-ordinator for SR Technics.
  • Consults in the area of component requirements and has worked for many international airlines, liaising with engineers, workshop technicians, planning departments, technical records ,freight forwarders, quality departments and of course AOG desk personnel. Her project work has resulted in impressive cost savings and process improvements.

Career background and experience

Felicity studied at Dublin University’s Trinity College Aerospace Psychology Department. Felicity began her career working in a hangar environment at a large multinational MRO, sourcing components for aircraft on check. (FLS Aerospace which later became SR Technics). She successfully co-ordinated the Human Factors programme for SR Technics UK managing a team of 7.Felicity has gained an invaluable insight into the challenges and pressures faced by aircraft operators and all those involved, either directly or indirectly, with keeping an aircraft flying.

Ian Armstrong

Ian Armstrong
Consultant

Ian Armstrong

Ian Armstrong
Consultant

With an enormous experience in regulatory development, management, compliance and training, Ian is a highly valued member of our team.

Ian’s career spans many years in aviation regulations and policy making and has included roles as Continuing Airworthiness Policy Manager for the UK CAA’s Airworthiness Division and Senior Airworthiness Surveyor at various Regional CAA Offices with responsibility for regulatory compliance oversight of approved maintenance organisations. He offers clients invaluable regulatory expertise and insight relating to the implementation of EASA and National regulations.

Expertise and capability

  • Engages with regulators, industry and government on airworthiness and safety policy
  • Provides expert advice to international and national groups on policy preparation
  • Develops appropriate implementation standards for new and revised EASA/ICAO regulations
  • Is a current MRB and ISC member and a registered EASA expert
  • Liaises with MoD/MAA and CAA on MRCOA contracts and compliance with civil standards
  • Maintenance Programme construction & compliance (Part M & Part 145)
  • Provides training for regulators and industry on regulatory subjects

Career background and experience

Ian has a wide range of experience from a long career working in civil aviation regulations. He has served as an EASA Regulatory compliance auditor responsible for approved maintenance organisations in the Middle East, Far East and Africa. He was also an EASA MRB advisor and has been an ISC member for the A380 since 2003. He held responsibility for the introduction of the revision to BCAR requirements to align with EASA Part 145 and Part M. Ian is an EASA Part 66 (B1 & C) and BCAR Licence holder (A, B & C) as well as a Member of the RASoc.

Karl Brady

Karl Brady
Consultant

Karl Brady

Karl Brady
Consultant

Karl offers clients 30 years experience in the aviation industry as a Professional Pilot, Maintenance Manager, Engineer and Training consultant. He provides holistic perspectives and expertise to his clients by drawing on his multi-faceted view of aviation. He brings practical insights to safety, operational and organisational systems to ensure a clear understanding of the regulations and the challenges of complex operating environments. Karl assists clients to manage the transitions of evolving regulatory cultures, operating with a pragmatic approach to compliance and organisational needs.

Expertise and capability

  • Consults and trains in EASA Air Operations, specifically Part’s ARO, ORO, CAT, SPA, NCC and NCO.
  • Consults and trains in EASA Airworthiness regulations, specifically Part’s M and 145.
  • Training consultant at all organisational levels in Safety Management Systems and Human Factors.

Clients include the UK CAA Flight Operations department, Thompsonfly, Jet2, Monarch, BMI, Easyjet, Virgin Atlantic Airlines, Aer Lingus, Atlantic Airlines, TAG Aviation UK, CHC, Bristow, Air Harrods, The Royal Air Force, MAA, The Fleet Air Arm, QinetiQ, Rolls Royce, Dunlop, Dowty and Honeywell.

Career background and experience

Karl currently flies medium jets for a European operator and therefore understands well the technical context of the regulations. Karl has worked with EASA on Air Operations working groups whilst representing the European Cockpit Association.

Starting his career in maintenance, primarily fixed wing, Karl has acquired a broad span of ratings from Light singles, through Airbus types up to Boeing 747 & 777. Karl holds a UK issued license and has held approvals with a large MRO and Airline maintenance provider.

Richard Close

Richard Close
Consultant

Richard Close

Richard Close
Consultant

Richard is a highly skilled consultant with a unique career in civil and military aviation spanning more than 40 years. He offers clients extensive knowledge and experience in aviation regulations as well as maintenance. He is a highly experienced and authorised airworthiness surveyor for the issue and renewals of Certificates of Airworthiness, including export Certificates of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry.

Expertise and capability

  • Surveys aircraft and records using his significant regulatory knowledge. He possesses a working knowledge of the continuous airworthiness requirements of EASA Part M and Part 145, as well as CAA, EASA and FAA airworthiness frameworks.
  • Technically consults as a highly experienced specialist on extremely varied aircraft types, spanning general aviation, medium transport passenger aircraft, corporate, military fast jets and aircraft painting and interior refurbishments.
  • Advises and engages with aircraft maintenance providers and operators across the UK, Europe and Middle East and is both comfortable working/liaising with engineers on the hangar floor and senior management in the board room.

Career background and experience

Richard is a qualified EASA Part 66 Licence holder with many ratings from general aviation through to corporate aircraft. As well as hands-on maintenance support, he has held a number of senior engineering roles, including ten years with the RAF. His extensive aviation experience incorporates a breadth of type ratings held on his Part 66 B1/C and UK CAA Section L licences. Qualifications include an EASA Part 66 B1 and C Licence, and he is an ARC signatory.

Jackie Counter

Jackie Counter
Consultant

Jackie Counter

Jackie Counter
Consultant

A professional safety management consultant, aviator and instructor with over 20 years’ experience, Jackie combines her deep understanding of differing cultural and operational aviation environments with a structured analytical approach to managing change. Highly articulate and with an engaging management style, Jackie is particularly adept at leading high impact safety cultural change programmes.

Expertise and capability

  • Consults on a wide variety of safety management issues, specialising in Human Factors, Performance Improvement Strategies, Cultural Change Programmes and Error Management - clients have included Bristow Helicopters, UK MoD and US Navy.
  • Training delivery of Human Factors and Error Management to military and civilian clients, advising UK MAA in delivering cultural change programme across UK Military Aviation.
  • Subject Matter Expert for Maritime Patrol and Search and Rescue flight operations in a Maritime environment; flying operationally, instructing and examining.

Career background and experience

Prior to joining Baines Simmons in 2012, Jackie enjoyed a successful flying career in the RAF. A Nimrod navigator by training, Jackie was the first female Captain on 201 Squadron and Flight Commander on the Nimrod Fleet. Her extensive international and operational experience includes:

  • RAF Flight Safety Wing Commander, maximising the RAF’s operational capability by identifying hazards and managing the risks inherent in military
  • Expeditionary Air Wing Commander under Operation Enduring Freedom, commanding Nimrod MR2 crews in Middle East Operations, requiring delicate diplomacy in testing conditions.
  • Exchange tour with US Navy, flying P3 Orion, leading R&D trials and providing governance of Joint UK/US Information Exchange agreements to deliver the MoD’s strategic intent.
  • Chief Rearcrew Instructor on 42(R) Squadron, setting and maintaining highest standards of flying discipline to deliver operationally focussed flying training.

Jackie holds a first class Honours degree in Physics and was an RAF Central Flying School trained instructor.

Henry Dabrowski

Henry Dabrowski
Consultant

Henry Dabrowski

Henry Dabrowski
Consultant

Henry has immense expertise, experience and knowledge following his long career with the CAA and offers clients expert advice and guidance based on 23 years of managing all aspects of aircraft certification and performing regulatory oversight of approved organisations. An accomplished manager and team leader, Henry has partnered many of the UK’s leading aviation organisations in their drive to achieve the highest possible safety and airworthiness standards of compliance as demanded by the UK regulations.

Expertise and capability

  • Consults as an airworthiness surveyor. Henry is authorised to recommend the initial issue, renewal and export Certificate of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry
  • Continuing Airworthiness Management Organisation (CAMO), Maintenance Approved Organisation Scheme (MAOS) and Design Approved Organisation Scheme (DAOS) audit skills and approval of Maintenance Programmes
  • Advises organisations seeking to introduce Safety Management Systems and improve their Airworthiness standards. Henry’s broad regulatory aviation experience means he is ideally placed to assist clients seeking to implement and improve safety and airworthiness solutions
  • Advises on approvals acquisition or amendment. Henry advises organisations seeking the necessary Approvals to maintain and/or operate aircraft
  • Advises Regulatory Authorities on matters relating to oversight competence and capability.

Career background and experience

With a BEA Heathrow engineering background, which included Airbus 380 production and acting as the EASA representative on the A320 MRB for seven years, Henry’s successful career in aviation culminated in his role as Manchester Regional Airworthiness Manager for the UK CAA.

Career highlights include working for more than a decade in Line Maintenance and Field Support with Saudi Arabian Airlines. Henry was also instrumental in negotiating with the FAA during the transfer of production and regulatory oversight of the HS/BAe 125 Hawker 800 aircraft types from the UK to the USA.

Jim Done

Jim Done
Consultant

Jim Done

Jim Done
Consultant

Jim offers his clients immense expertise, experience and knowledge following his career as ex-Chief Surveyor at the UK CAA and Head of the Aircraft Maintenance Standards Department. He brings 21 years regulatory experience working for the UK CAA Safety Regulation Group, coupled with 12 years working for an operator of large public transport aircraft. Jim has extensive experience to assist countries around the world to develop their regulatory and oversight capabilities and develop and implement aviation approved maintenance organisations regulations.

Expertise and capability

  • Consults as an airworthiness surveyor. Jim is authorised for the issue and renewals of Certificates of Airworthiness, including export Certificates of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry
  • Advises organisations seeking approval to maintain and/or operate aircraft
  • Advises National Aviation Authorities on regulatory and oversight efficiency, capability and effectiveness, conducting investigations and reporting to clients against specified requests and needs

Career background and experience

In 1998 Jim became Deputy Chief Surveyor and Head of the Maintenance Policy & Requirements Section at the UK CAA and in 2001was promoted to Chief Surveyor at the UK CAA and Head of the Aircraft Maintenance Standards Department within the Safety Regulation Group.

He had close involvement with the development and conversion of JAA maintenance requirements into European Air Safety Agency requirements and led the development and delivery of a suite of initiatives designed to bring the UK into compliance with ICAO Annex 6 in respect of human factors in maintenance.

Jim has been industry recognised and awarded for his contribution to the advancement of human factors in aviation maintenance, and his work in the field of safety management.

Stuart Downer

Stuart Downer
Consultant

Stuart Downer

Stuart Downer
Consultant

Stuart is a highly experienced consulting professional in civil aviation maintenance. He offers clients over 39 years aviation experience, as a B1 Licensed Engineer on large transport aircraft, a Form 4 holder as a Quality Manager and is widely experienced delivering best practice advice, training and solutions. Stuart has trained more than 1,000 Baines Simmons delegates, successfully achieving an overall 96% highly satisfied delegate rating.

Expertise and capability

Stuart offers clients and delegates, valuable, insightful advice, guidance, recommendations and solutions across his areas of expertise.

  • Consults and advises as an expert on the implementation and ongoing compliance with EASA Part M, EASA Part 145 and FAR 145 / 43 in approved component and aircraft maintenance organisations. Clients include BE Aerospace in Northern Ireland, Smart-Lynx in Latvia and Rolls Royce in the UK.
  • Consults to senior management on corporate, regulatory and personal responsibilities within the EASA and FAR aviation maintenance environments.
  • Consultant trainer of quality auditors and managers in Auditing Skills and the implementation of effective Quality Management Systems. Clients include the Regulator of the UK Overseas Territories in the Cayman Islands and SR Technics in Zurich.

Career background and experience

Stuart is a Holder of EASA Part 66 B1Licence, has a HND in Mechanical Engineering and trained as a lead auditor in Aerospace. He had many years with a large Heathrow based airline operating across various management roles in aircraft maintenance, quality assurance and fleet and component maintenance. He has also been a Quality Manager with a Business Jet Maintenance organisation at Farnborough.

John Fisher

John Fisher
Consultant

John Fisher

John Fisher
Consultant

John has worked in aviation for 30 years, split equally between a career with the RAF and in commercial aviation. During this time he has held senior management roles specialising in Continuing Airworthiness and Safety Management Systems and worked for the CAA as a Senior Airworthiness Surveyor where he deepened his knowledge of Part 145 and Part M organisations including associated AOCs and Part 21 manufacturing organisations.

 

Expertise and capability

  • Quality Manager and EASA Form 4 Post holder for 2 UK-based operators
  • Worldwide in-depth auditing experience of Part M, Part 145 and Part 21 organisations
  • Held positions as Nominated Post holder Maintenance with associated EASA Form 4 for 2 UK-based AOCs
  • Experienced in airline Line Maintenance as both a line engineer and as a Line Maintenance Manager
  • Former CAA Stansted Regional Office focal point for Safety Management Systems
  • Qualified Senior SAFA (Safety Assessment Foreign Aircraft) inspector for the CAA
  • Qualified Auditor of Part 145, Part M, Part 21 and BCAR’s with worldwide experience
  • A current A, B2 and C EASA Maintenance Licence holder covering both large and group 3 aircraft

Career background and experience

Following a successful career with the RAF, John has since gained extensive civilian and regulatory aviation experience in Line Maintenance, Continuing Airworthiness Management, Quality Systems and Safety Management. John is an authorised airworthiness surveyor for the Isle of Man Aircraft Registry which is managed by Baines Simmons on behalf of the Isle of Man Government and consults on a broad range of Safety Management programmes.

Chris Hart

Chris Hart
Consultant

Chris Hart

Chris Hart
Consultant

Chris is an aviation specialist and aircraft engineer with over 40 years experience in aircraft maintenance, safety, quality, airworthiness and aviation regulation. He offers clients extensive practical experience on large and medium size transport aircraft in base / line maintenance from operational environments in the UK and overseas. Chris has conducted assessments, audits and recommendations for initial approval and continued surveillance of regional and overseas maintenance organisations, manufacturers and operators for compliance with EASA Part 145, EASA Part M, EASA Part 21, JAR OPS 1/3 sub-part M, UK CAP360 and BCAR requirements.

Expertise and capability

  • Consults as an Airworthiness Surveyor, Chris is authorised to perform Certificate of Airworthiness issues, renewals and Export Certificate of Airworthiness technical surveys on behalf of the Isle of Man Aircraft Registry.
  • Consults in the process of technical acceptance of purchased/leased aircraft and lease returns for client airlines.
  • Advises clients on regulatory compliance, quality assurance and safety matters related to the operation of large transport and corporate aircraft. Deputises for post holders during staff shortages and organisational change.

Career background and experience

Chris held the position of Airworthiness Surveyor for 8 years at the UK CAA based at Heathrow. He is a holder of an EASA Part 66 Aircraft Maintenance Licence in categories A, B1, C and has a FAA Airframe and Powerplant Certificate.

Chris's career has included Maintenance management of various overseas line stations and extensive flying engineer duties. He has conducted investigations of numerous accident/incidents and subsequent compilation of reports and recommendations.

Karen Holness

Karen Holness
Consultant

Karen Holness

Karen Holness
Consultant

Karen offers clients over 22 years' extensive aviation experience as a professional manager, technician and engineering instructor. She is a confident and enthusiastic facilitator and training consultant, specialising in aviation Human Factors and Error Management.

Karen is passionate about developing effective safety cultures vital to the operation of effective safety management systems.

Expertise and capability

  • Delivers safety culture change programmes, consulting and training in human factors, error management and effective event investigation, to evolve open culture environments that support effective error management and safety programmes for UK military aviation personnel.
  • Offers delivery expertise in Initial and Continuation training courses to Military and Civil audiences with ability to adapt to audiences and challenge behavioural patterns.
  • Provides specialist training facilitation skills and knowledge for positive training outcomes.

Career background and experience

Karen has extensive experience as a technician, supervisor, instructor and manager. As a qualified Project Manager, Karen offers fixed wing engineering experience and Human Factors and Error Management experience. She has enjoyed a varied career in aviation, working with military, civil and multinational personnel.

Prior to joining Baines Simmons in 2012, Karen worked for the Royal Air Force as an engineer and progressed into a Human Factors Training Manager role. She was responsible for developing and delivering a catalogue of training courses to military and multinational engineering and civilian delegates. She managed the design of a new Station Human Factors and Error Management System training delivery plan by Strategic Consulting, including business plan & training strategy development. She developed a business strategy and statistics systems to deliver HF training to over 600 staff and completed Human Factors Continuous Improvement to meet Civil Aviation and Military Aviation Authority standards and policy.

  • A qualified teacher, she has a Certificate in Education, Qualified Teacher Learning Skills and is a Member of the Institute for Learning
  • She has an Engineering Technician Licentiateship
  • A qualified Neuro-Linguistic Programmer

Pavan Johal

Pavan Johal
Consultant

Pavan Johal

Pavan Johal
Consultant

Pavan Johal is studying for her PhD in Aviation Risk Management and offers a wealth of aviation experience to clients seeking safety management improvement.

Pavan has an MSc in Air Safety Management; a BSc (Hons) Air Transport Operations and Management from City University London and is a visiting lecturer at London City University for MSc Air Safety Management.   

Pavan has the key ability to listen and understand client needs; she has strong theoretical and practical experience of SMS and good overall knowledge of aviation operations from grass roots to the board room. She is an excellent communicator who brings strong business acumen to her advice, thinking and perspectives.

Pavan is an accredited ICAO Accident and Incident Investigator and was a finalist in the first Innovation in Aviation Safety Management Awards made at the European Safety Symposium hosted by Baines Simmons in 2012.  She is a safety professional with passion around the areas of effective safety interventions - how to intervene effectively and sustain change in aviation risk management.

Expertise and capability

  • Consults and advises in the development and embedding of safety risk management into organisations, through workshops, diagnostic tools, data analysis and promotion of best practices.
  • Strategic, management and technical expertise to advise and provide organisations with clear pictures of effective safety interventions in their safety management systems.
  • Training and facilitation skills in Safety Management Systems, Safety leadership and Safety Culture, Human Factors, Just Culture, Error Management and Investigations.  

Career background and experience

Pavan held a senior management position as Safety Manager for Titan Airways responsible for leading and managing the implementation of an effective Safety Management System, developing in-house tools for safety management, undertaking risk assessments, conducting investigations, safety training, safety auditing, safety data analysis and liaising with the CAA.

Prior to Titan, Pavan had brief periods with easyJet- Luton, Airbus -Toulouse and bmi – Heathrow.  Pavan is an executive board member for the UK Flight Safety Committee and member of the Royal Aeronautical Society. 

In her personal time Pavan is keen to explore new cultures and travel – she is a keen charity volunteer and has participated in skydives, walks and global projects for fundraising. 

Steve Knight

Steve Knight
Consultant

Steve Knight

Steve Knight
Consultant

With over 28 years in aviation, Steve has career experience in military and civil aircraft maintenance and operational environments. He is a professional enthusiastic consultant, and brings extensive practical understanding of airworthiness, quality and safety from an engineering perspective.

Expertise and capability

  • Consulting and training in practical application of Part M continuing airworthiness requirements including oversight activities, AMP guidance, and ARC Review.
  • Consults, advises and delivers training in areas of aircraft line and base maintenance activities, technical records and Part 145 compliance.

Career background and experience

Steve’s aviation career started in the Royal Navy’s Fleet Air Arm, maintaining rotary wing aircraft. Moving into the commercial domain, Steve worked within maintenance departments of large air operators, leading base, line and AOG support teams. As an EASA Form 4 holder, he has extensive CAMO airworthiness and quality experience, and has performed airworthiness reviews as an ARC Signatory. Steve holds an EASA Part 66 Aircraft Maintenance Licence (Category A, B1, B2 & C) and a BEng (Hons) degree in Aircraft Engineering. He is also qualified as an ISO 9001 Lead Auditor and is a Member of the Royal Aeronautical Society.

Prior to joining Baines Simmons in 2012, Steve’s achievements include:

  • Design and compilation of MOE and CAME policy and procedures
  • Quality and airworthiness tasks to enable successful transition of new aircraft onto UK register and rapid entry into service for the operator
  • Oversight of continuing airworthiness tasks in Part M and Part 145 business areas

Melissa Lagemann

Melissa Lagemann
Consultant

Melissa Lagemann

Melissa Lagemann
Consultant

As an experienced pilot – captain, instructor and air safety consultant, Mellissa draws on her wide range of practical experience to advocate safe practice in operational management across the airline industry. With a career spanning roles in the Netherlands and USA in airline transport and flight instruction, Melissa’s unique background enables her to offer clients a holistic perspective on safety issues in multi cultural environments.

Expertise and capability

  • Consults at a senior level with commercial and passenger airlines on SMS
  • Advises on safety culture and human performance
  • Flight and ground instructor
  • Provides CRM training

Career background and experience

Mellissa is a Dutch national, who started her flight training in the Netherlands and completed in Oakland’s California. She became a certified flight and ground instructor winning flight instructor awards and gaining professional recognition with an FAA Gold Seal flight instructor 2004-2008. Melissa obtained licenses in JAR – FCL, an airline transport pilot license, type rating BAe ATP, Instrument rating, FAA Commercial pilot license and instrument rating.

Jez Last

Jez Last
Consultant

Jez Last

Jez Last
Consultant

Jez Last offers a wealth of aviation experience to client’s seeking safety management improvement. He provides specialist advice, guidance and expert recommendations to directors and senior management teams as well as working with safety action group and review board teams. Jez is passionate about the role that safety culture plays in empowering safety management performance and is an expert in building its enabling constituents.

Expertise and capability

  • Consults and trains on Safety Management Systems, supporting clients in design, development, integration and compliance.
  • Consults on management and establishment of LOSA (Line Operations Safety Auditing) to proactively monitor operational drift to establish mitigation initiatives.
  • Consults on accident prevention and flight safety programmes through implementation of cross divisional incident management systems

Career background and experience

Jez has over 40 years experience within the aviation industry starting his career as a BOAC aeronautical engineering apprentice. His roles included Head of Airline Safety and Quality Manager for Britannia Airways/Thomsonfly. He operated as a Flight Engineer for Laker Airways, British Caledonian charter and Malaysian Airline System (MAS), conducting schedule and charter world-wide commercial flight operations and was Licensed Avionic Shift Supervisor for Laker Airways Ltd.

Jez is a guest speaker for Cranfield University on incident investigation from an airline perspective. He has been a member of the following industry bodies: UK Flight Safety Committee (Treasurer in 2005), Flight Safety Foundation, UK CAA SMS working Group (2006), ECAST Safety Methodology working group, NATS/CAA class G risk assessment methodology working group.

Ian Learmonth

Ian Learmonth
Consultant

Jez Last

Ian Learmonth
Consultant

Ian offers clients an extensive knowledge and training experience in aviation regulations. He has a strong working knowledge of the continuous airworthiness requirements of EASA Part M and Part 145, as well as CAA, EASA and FAA airworthiness frameworks. Ian brings years of training consultant facilitation skills and experience working with both engineers and flight crews.

Expertise and capability

  • A skilled training consultant with a unique career in aviation spanning over 27 years, Ian has worked on an extremely varied number of aircraft types which include general aviation, large transport aircraft, corporate and ex-military fast jets.
  • A technical consultant, Ian has a proven track record of successfully working for various aircraft maintenance providers and operators across the UK, Europe and USA and is both comfortable on the hangar floor and the board room.

Career background and experience

As well as hands-on maintenance support, Ian has held various senior engineering roles. He has held various training positions and delivered training to both engineers and flight crews.

Ian offers extensive aviation experience as reflected in the breadth of type ratings held by Ian on his Part 66 B1/C, UK CAA Section L and FAA A&P licences. In qualifications terms he has an Honours degree (Beng) in Aircraft Engineering, Part 66 B1 and C Licensed engineer, and is an ARC signatory with 2 EASA Authorities.

Dave Lewis

Dave Lewis
Consultant

Dave Lewis

Dave Lewis
Consultant

Dave has an extensive background in the development and application of civil aviation safety regulations relating to aircraft certification and continuing airworthiness within the UK. He has provided advice and assistance to overseas Governments and operators on the implementation of Regulations and procedures to meet current ICAO standards and recommended practices.

Expertise and capability

  • Advises organisations seeking approval to maintain and/or operate aircraft. His experience includes approvals relating to the EASA continuing airworthiness Regulations and the UK MoD Maintenance Organisation Approval Scheme (MAOS).
  • Assessment of aircraft and recommendations for the issue or renewal of their Certificates of Airworthiness. His experience includes supporting the successful expansion of the Isle of Man aircraft register.
  • Consults in the application EASA Part 145, Part M, Part 66 and Part 147 Regulations. His experience includes conducting investigations and the provision of reports to clients to meet their specified requests and needs.

Career background and experience

Dave spent 40 years in the civil aircraft sector including 29 years with the UK Civil Aviation Authority (CAA). Dave spent his last six years at CAA as Deputy Chief Surveyor with the overall responsibility for maintenance standards and policy.

Dave’s achievements include:

  • Provision of continuing airworthiness expert advice to DGCA India and CAA Seychelles
  • CAA Senior manager responsible for implementing EASA Part 145 and Part M Regulations in the UK.
  • CAA Senior manager responsible for issue and renewal of Certificates of Airworthiness for all UK registered aircraft.
  • CAA Regional Manager – Hong Kong responsible for continuing airworthiness matters

Steve Myall

Steve Myall
Consultant

Steve Myall

Steve Myall
Consultant

Steve has over 40 years experience across a wide spectrum of the aviation industry. He has been involved in Maintenance, Technical Services, Sales and Marketing, Customer Support, Continuing Airworthiness Management and Regulating. He is able to offers his clients both broad and deep insights from his significant experience working for two aircraft operators, a manufacturer and a regulator. He has held many management positions and has worked all around the world.

Expertise and capability

  • Consults and manages complex projects on continuing airworthiness with organisations including, maintenance programmes, human factors, safety enhancements and safety management systems.
  • Consults and trains using his excellent knowledge of ICAO, EASA and UK CAA regulations used in assisting start-up operations, the development of existing organisations or assisting NAA’s on application of requirements.
  • Consults and advises on compliance, performance audits, regulatory approvals and quality system effectiveness.

Career background and experience

Prior to joining Baines Simmons in 2011, Steve was Manager of the North East & Midlands regional Office of the CAA. His career achievements include:

  • Writing the Maintenance Management exposition and associated procedures for a UK operator to achieve JAR OPS accreditation.
  • Managing the continuing airworthiness of a fleet of Boeing 737’s for a UK Operator, before swapping for a fleet of Fokker 100’s with a major European airline.
  • Setting up a regional Support team for BAe 146/RJ.

Stephen has a MSc in Air Transport Engineering, Diploma in Management Studies, and is an Incorporated Engineer and Member of the Royal Aeronautical Society.

Jenny O'Donnell

Jenny O'Donnell
Consultant

Jenny O'Donnell

Jenny O'Donnell
Consultant

Jenny is a professional consultant specialising in safety management, investigation and human factors training and consultancy. As an investigator she has in-depth experience of incident, accident and event management. Jenny’s enormous expertise, experiences and high energy are invaluable in the facilitation and consultancy services she provides clients and delegates.

Expertise and capability

  • Training consultant facilation expertise to deliver to clients from a wide variety of backgrounds, levels and cultures. Delivers our MSc courses for City University, London.
  • Consults in areas many areas of safety management including human factors and human performance management. Clients include BAE SYSTEMS and the Royal Air Force.
  • Subject Matter Expert to our world-leading safety programmes from error management diagnostics to safety course development. Developed a human factors training programme that is consistently rated as excellent by clients.

Career background and experience

Jenny is a Member of the Royal Aeronautical Society and the International Society of Air Safety Investigators. She is a Chartered Engineer with a BEng (Hons) in Aeronautical Engineering and an MSc in Human Factors and Safety Assessment in Aviation. Jenny was awarded the MSc Director’s prize for her MSc in 2007.

Jenny has worked as a flight safety officer, ground school instructor and human factors consultant. Her achievements include:

  • Nomination for the ‘Female Engineer of the Year’ award.
  • Providing comprehensive flight safety support of 1100+ aircraft worldwide from flight operations, human factors and technical perspectives.
  • Successfully instructing BAe 146/RJ ground type rating courses to flight crews from a variety of operators.

Jan Peeters

Jan Peeters
Consultant

Jan Peeters

Jan Peeters
Consultant

Jan is a specialist safety management practitioner and skilled in running Safety departments at small and medium airlines. He offers clients comprehensive expertise across most areas of aviation safety management, with a focus on the development of innovative risk management solutions.

With over 10 years’ experience in aviation, Jan has implemented a wide range of projects in areas such as Just Culture, Safety communication, Risk Management, Air Safety Reporting, Flight Data Monitoring and Emergency Response planning. He has been responsible for training staff and management on topics such as SMS concepts and Emergency Response. Jan’s approach to SMS is very pragmatic; he specialises in improving safety performance by building bridges between safety practitioners and their management, helping them to convert safety information into practical safety enhancing actions.

Expertise and capability

  • Design and implementation of SMS programmes
  • Risk management
  • Facilitating cooperation between safety departments and company management in order to obtain practical results
  • Safety communication to all levels of the organisation
  • Emergency Response planning
  • Trainer in safety management concepts, risk management, just culture

Career background and experience

Jan has mostly worked with airlines; he started his career in 2000 as a performance engineer with CityBird in Brussels. In 2003 he joined SN Brussels Airlines as Assistant Flight Safety Officer and in 2005 went to PrivatAir in Geneva as Flight Safety Officer and Emergency Response Manager where he was responsible for the design and implementation of their SMS and Emergency Response programmes.

He has also been an active contributor to the Airline Risk Management Solutions group, an aviation industry working group that developed the ARMS risk assessment methodology.

Jan has a BSc in Aeronautical Engineering and as an avid world traveller, is fluent in Dutch, French, English, Spanish, German and Brazilian Portuguese.

Niven Phoenix

Niven Phoenix
Consultant

Niven Phoenix

Niven Phoenix
Consultant

With over 20 years’ experience as a pilot, instructor, and facilitator, Niven offers our clients a wealth of practical experience in flight operations. His pragmatic viewpoint on how airworthiness issues impact at both the operator and organisational levels are particularly relevant in today’s strict regulatory environment.

 

Expertise and capability

  • Specialises in Human Factors training for air operators
  • Skilled in designing innovative facilitated training and ongoing mentoring systems that effect behavioural change
  • Subject matter expert on Just Culture, Safety Management Systems (SMS) and Error Management Systems (EMS)
  • Delivers enhanced reporting on risk and error management

Career background and experience

Niven left the RAF in 2011 after achieving command on the two most modern flight decks in the inventory, the C130J and Boeing C17 Globemaster. He is an RAF Central Flying School trained flight and instrument rating instructor, holds a CRMI qualification and ran the RAF C17 Human Factors training programme. He currently flies the Boeing 747 on worldwide long haul operations.

  • Awarded RAF commendation in conjunction with 2011 Queens Birthday Honours List for exceptional performance in post for Human Factors and initiating Trauma and Risk Management programme for the RAF C17 Fleet.
  • Represented the C17 Fleet on nationwide TV documentary concerning aero medical role of C17 in operational environments.
  • Introduced and utilised safety management systems to effect change in operational practices in both the UK and abroad.

Colin Russell

Colin Russell
Consultant

Colin Russell

Colin Russell
Consultant

Colin Russell offers a wealth of aviation experience to clients seeking safety management improvement.  Colin is a Chartered Engineer and Fellow of the Institute of Leadership and Management and is passionate about the role that safety leadership and culture plays in powering safety management performance. With responsibility for Baines Simmons’ client aviation safety programmes, Colin is adept at assisting clients understand how to move their Safety Management Systems beyond compliance to performance.

Colin is an effective and inclusive leader who brings exceptional drive and ability to develop innovative ideas and deliver logical solutions.  He is a dynamic yet diplomatic individual who adds strength of character, energy and intellectual rigour to his consulting skills.  He offers clients broad engineering, leadership and management experience and has a proven track record from the Fleet Air Arm and within the wider Royal Navy.

Colin has participated in client safety management diagnostic and consultancy projects across civil and military organisations. He provides specialist advice, guidance and expert recommendations to directors, senior military personnel and senior management teams.

Expertise and capability

  • Consults and advises in the development and embedding of safety leadership and safety culture into organisations, through workshops, diagnostic tools, data analysis, benchmarking and promotion of best practices.
  • Strategic, management and technical expertise to advise and provide organisations with clear pictures of their safety and airworthiness systems. 
  • Training and facilitation skills in Safety Management, Safety Leadership and Safety Culture, Human Factors, Just Culture, Error Management and Maintenance Error Investigation.  

Career background and experience

Colin has over 14 years’ experience in the aviation industry, holding senior positions including:

  • Executive Assistant to Assistant Chief of Naval Staff (Capability)
  • Air Engineer Officer, 814 Naval Air Squadron
  • Staff Officer Engineering Policy and Plans, Navy Command HQ
  • Aviation Services Transformation Manager, Forward Support (Air), developing, directing and sustaining drive and momentum of £26M transformation project.
In his personal time Colin is a keen yacht racer (national representational honours) and enjoys cycling and travelling.

Al Sarjeant

Peter Schneider
Consultant

Peter Schneider

Peter Schneider
Consultant

A highly knowledgeable and practical, consultant engineer with many years experience in Technical Services and Human Factors. Peter is a skilled instructional facilitator, competent to train and consult at multiple client levels - directors, management, mechanics and direct entrants to technician level.

Expertise and capability

  • Trains as a professional training instructor delivering customised Human Factors training programs to clients across the UK. Peter regularly achieves delegate satisfaction levels above 95%.
  • Advises as a proven practitioner of human factors with qualifications in Advanced Human Factors in Aircraft Maintenance from Cranfield University.
  • Consults with significant safety line management experience and responsibility for setting up and delivering Human Factors Initial and Continuation Training in a major UK operator.

Career background and experience

Prior to joining Baines Simmons in 2009, Peter, for 12 years, was a Technical Instructor at Monarch Aircraft Engineering, teaching Airbus Mechanical systems to all levels of students. Peter is an experienced technical instructor, specialising in systems training on Hawker 125, Airbus A318,319,20 & 321, A330 & 340 aircraft. Prior to this, Peter was a Royal Air Force Senior N.C.O., rising to Chief Technician, running structures repair, battle damage and aircraft servicing teams. Peter was an engineer for 25 years working on C130, F4 Phantom, Puma helicopter and Tornado.

Al Sarjeant

David Sturgess
Consultant

David Sturgess

David Sturgess
Consultant

David is a consummate professional with over 40 years extensive aeronautical experience spread across a wide mix of organisational cultures, operational environments, financial situations and aircraft types. He has held senior engineering and quality practitioner positions in commercial airlines around the world including a number of prestigious start-ups where he was directly responsible for creating the obligatory technical, quality and safety systems.

Expertise and capability

  • Consults to create new departmental structures, processes and systems from scratch – projects include - easyJet Quality System and Emirates Technical Services.
  • Consults and advises in aircraft inspections, lease returns, new aircraft acceptance and purchases - delivered over two hundred new aircraft for airlines & leasing companies and has performed many C of A inspections for the Isle of Man Government
  • Consults as a Certified Lead Auditor - skilled in auditing manufacturers, maintenance organisations and airlines. - projects include easyJet audit programme performing audits to the satisfaction of the UK CAA

Career background and experience

David has held senior positions within brand new start ups such as Group Quality Manager - easyJet, Technical Director - Regal Bahamas Airways and Head of Technical Services – Emirates. He has also held positions with Gulf Air, Guinness Peat Aviation and BOAC/BA. He has spent many years in the Middle East, Africa and The Bahamas. He holds an EASA Part 66 B1 and C Licence covering piston, prop jet and pure jet aircraft and has an MSc in Air Safety Management (with Distinction).

Ian Thompson

Ian Thompson
Consultant

Ian Thompson

Ian Thompson
Consultant

A professional safety management aviator, instructor and flight operations consultant with 25 years’ experience, Ian advises clients drawing on his extensive, practical experience of delivering high-profile aviation capability in risk-laden environments.




Expertise and capability

  • Analysis of complex aviation issues associated with performance improvement and Human Factors. Ian has a broad knowledge of the disciplines associated with generating improvement in flight operations.
  • Advises on flying training management, seeking to increase collective effectiveness and pipeline efficiency. Proven consultant across UK Defence, troubleshooting in all areas from elementary to operational training.
  • Subject matter expert for multi-crew aircraft operations and air operations in the joint environment.

Career background and experience

Prior to joining Baines Simmons in 2012, Ian was a recognised expert in flying training analysis in the Central Flying School, where he delivered major project solutions against a wide range of capabilities. His expertise is underpinned by experience of instruction on ab-initio and frontline types.

Experienced in joint operations, with expertise in complex battlespace management and the air land interface, Ian has led the development of air skills training in the British Army. With proven international experience, he has advised and consulted in a variety of roles from tactical air transport to air power development.

Currently working towards a Masters in Air Power at the University of Birmingham, he has a degree in Computing and Information Technology, and is an RAF Central Flying School assessed above average Air Instructor. He is a Member of both the Aeronautical Society and the City and Guilds Institute.

Mal Trigwell

Malcolm Trigwell
Consultant

Mal Trigwell

Malcolm Trigwell
Consultant

Mal is a professional engineer and an experienced Part M and 145 Auditor with worldwide audit experience. He has amassed more than 30 years’ engineering experience in both the military and civilian sectors, working on commercial passenger and freight jets, light aircraft and vintage aircraft. Mal’s particular expertise is in the fields of line and base maintenance, engine overhaul and test. He has a positive  solution-oriented attitude together with a strong customer focus.

Expertise and capability

  • Experienced Part M and 145 Auditor with worldwide audit experience, additionally covering ISO9001 and 9120.
  • Experienced ARC review on aircraft up to 747-8 Sub Part G and I trained. Form 4 post holder.
  • Quality manager for Part 145 company. Form 4 post holder.
  • A current B1-1, B1-3, B2, and C EASA licence holder together with FAA A&P, with a wide band of type ratings.
  • Authorised Airworthiness Surveyor for the Isle of Man and for the MAA.
  • Project management, covering passenger to freight conversions, interior reconfigurations and aircraft introduction.
  • Extensive experience with lease acceptance and return.

Career background and experience

Mal began his career in 1978 in the RAF, ending 13 years later with the Queen’s Flight in 1991. He has 19 years’ civil experience covering line and base maintenance as well as engine overhaul on a wide variety of aircraft types including fixed wing and helicopters. Building on his management roles within Titan Airways and extensive engineering expertise, Mal has worked as a Consultant since 2008, covering Airworthiness and Part M/145 auditing.

  • A current B1-1, B1-3, B2 and C licence holder together with FAA A&P
  • Qualified Auditor Part 145, Part M, Sub part G with worldwide experience
  • Qualified ISO/AS 9100 auditor
  • Extensive experience with lease acceptance and handback

Scott Vaughan

Scott Vaughan
Consultant

Scott Vaughan

Scott Vaughan
Consultant

Scott’s expert initial and continuing airworthiness advice and guidance is highly praised by clients for its clarity, objectivity and technical accuracy. As an experienced aerospace engineering consultant, Scott is highly skilled in effectively interpreting, managing, consulting on and addressing airworthiness and related regulatory compliance issues based on his deep knowledge of regulations. Specialising in both civil and military aircraft airworthiness and maintenance management with a particular interest in training, Scott works with clients to deliver organisation and system safety beyond regulatory compliance by imparting a genuine understanding of regulatory requirements and airworthiness implications in organisations.

Additionally, drawing on his practical experience in aircraft certification, maintenance and test flying in both civil and military domains, Scott is skilled in integrating safety management approaches efficiently and effectively and is highly experienced in establishing organisational processes, procedures and structures to support a wide range of certification activities.

Expertise and capability

  • Provides expert technical and airworthiness subject matter knowledge
  • Initial Airworthiness (Military & Civil):
    • Certification
    • Organisation Approvals
  • Continuing Airworthiness (Military & Civil):
    • Maintenance Programmes
    • Reliability Analysis
    • Part M and Part 145
  • Military Aircraft Flight Testing (Specialising in Rotorcraft)
  • Explanation of concepts and complex theory in practical terms

Career background and experience

Scott was formerly with a large rotorcraft manufacturer where, as an airworthiness consultant, he was responsible for ensuring major modifications were compliant as well as conducting several RCM analysis studies. Scott has a particular interest in rotorcraft airworthiness and the certification of novel architectures; he has acted as a Rotorcraft Flight Test Engineer, Initial Airworthiness Engineer (Rotorcraft) and Maintenance Senior Supervisor (Rotorcraft). Scott was also Head of Technical Training for Vector Aerospace where he was responsible for the development and delivery of all technical and regulatory training across the business. He is currently studying for an MSc in Airworthiness at Cranfield University.

Barry West

Barry West
Consultant

Barry West

Barry West
Consultant

Barry West is a highly experienced technical planning expert who develops and delivers our industry leading Planning Services. He is passionate about the role Planning can proactively play in enhancing safety and reducing costs through the adoption of 'best practice' philosophies and techniques. Barry works with the technical staff of major airlines to improve the efficiency and effectiveness of maintenance activity.


Expertise and capability

  • Technical training consultant for the provision of skills training and development for company personnel in planning matters.
  • Consults and provides specialist advice, guidance and expert recommendations to management teams for organisational in-house audits. Develops and authors company Technical Procedures.
  • Consults to evaluate and 're-engineer' maintenance data to generate economic benefit.

Career background and experience

Barry started his career as a Licensed Aircraft Engineer, before moving into the Planning role. He has accumulated 38 years of experience in the Planning arena, several being overseas and mostly at a senior level. He has developed several initiatives to plan new 'green field' projects across the maintenance spectrum in the Middle East and UK.

Barry is an Associate Member of the Royal Aeronautical Society and Chairman of a local Society branch. He is registered with the Engineering Council since 1971and is an Incorporated Engineer (I.Eng) for over 25 years.

Ralf Zink

Ralf Zink
Consultant

Ralf Zink

Ralf Zink
Consultant

Ralf is a highly experienced consulting airworthiness surveyor. He is a specialist in Certificate of Airworthiness initial issues/renewals, airworthiness reviews and physical aircraft surveys on any type of aircraft. He is an authorised airworthiness surveyor for the issue and renewals of Certificates of Airworthiness, including export Certificates of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry. Ralf brings enormous international experience to clients of Baines Simmons.


Expertise and capability

  • A specialist assessor, Ralf has 5 years experience working for the German Aviation Authority (LBA) acting as assessor for EASA licence candidates.
  • Consults using his experience includes vast regulatory knowledge in various national authority requirements that enables him to operate and provide pragmatic solutions
  • Advises regulatory authorities using his international experiences, connection and understanding into to all major aviation authorities, including EASA, FAA, FOCA, Bermuda, Cayman, Aruba, Isle of Man, Libyan CAA, Nigerian CAA.

Career background and experience

Ralf has worked within the civil aviation industry for 24 years, with over 10 years in a Quality organisation. He started his career at the German aircraft manufacturer Dornier. He gained enormous experience in new airworthiness certification development and flight tests as well as line and base maintenance setups. Ralf is an EASA Part 66 B1, C, CNP Licence holder covering various types of airliner & business jets, turboprop and jet A/C. He has held a wide variety of airworthiness review staff authorisations.

Service Support

Our friendly Service Support team are responsible for the delivery of excellence in our customer service. We aim to be ‘easy to do business with’ and so we endeavour to deliver great service and be fully responsive to your needs at all times.

Kim Austin

Kim Austin
Service Delivery Manager

Kim Austin

Kim Austin
Service Delivery Manager

Kim is the key focus point for all Baines Simmons client service delivery. She has a passion to ensure that all client needs are fully met, from the initial service enquiry right through to the final project delivery closure. With her team she ensures that the most appropriate consultant / facilitator is allocated to the assignment, goes to the right location with the right materials and briefing and is ready and capable of delivering the Baines Simmons professional service standard at all times. Kim and her team manage all the logistics associated with consulting and training service assignments.

Expertise and capability

Kim is an experienced business services management professional with expertise in service delivery provision across a wide portfolio of clients. Her expertise includes:

  • Pre and post sales and marketing customer support
  • Customer relationship management
  • Professional client service programme and project delivery

Career background and experience

Prior to joining Baines Simmons Kim gained extensive experiences in major blue chip organisations such as Sun Microsystems and StorageTek, responsible for global remits delivering client training engagements in multiple countries around the world.

Andrea Gorton

Andrea Gorton
Financial Controller

Andrea Gorton

Andrea Gorton
Financial Controller

Andrea aims to make it easy for our customers and suppliers to work with Baines Simmons. She manages the day-to-day aspects of the Baines Simmons financial department, incorporating system and process improvements to cater for the growing demands on an already busy team. Combining this with her ethos of continuous improvement, Andrea endeavours to provide the company and its clients with a highly efficient, professional financial service.

Career background and experience

Prior to joining Baines Simmons in July 2011, Andrea managed the finances of an Occupational Psychology business for 9 years.

Zoe Martin

Zoe Martin
Aviation Safety Academy Manager

Zoe Martin

Zoe Martin
Aviation Safety Academy Manager

Zoe runs our open training service and is responsible for ensuring the highest levels of client satisfaction are met at our purpose built training academy and remote sites around the globe. She plans the schedule of training to meet our customer requests, co-ordinates the delivery of the training and routinely canvasses delegates so that we may understand our clients’ needs better.

Zoe’s aim is to provide high value, world class training to all our client delegates to make a contribution to improving aviation safety.

Career background and experience

Prior to joining Baines Simmons in 2011, Zoe was project manager for an international software solutions company. Before this, Zoe held a number of management and supervisory roles in professional training companies where she developed and refined her ability to translate client needs into real solutions.

 


Charlotte Aitken

Charlotte Aitken
Project Support
Co-ordinator

Charlotte Aitken

Charlotte Aitken
Project Support Co-ordinator

With a career background in aeronautical information analysis and customer services, Charlotte is ideally placed to use her friendly, efficient skills to best support our worldwide network of clients by ensuring the standards of our service are world-class. Similarly, our Consultants benefit from having first class back-up when out in the field.

Working as part of our busy Service Delivery Team, Charlotte is responsible for co-ordinating the logistical arrangements for our team of Consultants including travel, visas and accommodation on a worldwide basis. She also ensures all supporting training course information for delegates is produced to a high standard. As an example, this will involve co-ordinating the production of over 18,000 delegate training materials, course handouts and Consultants’ presentations delivered to UK military aviation personnel involved in the DAEMS (Defence Aviation Error Management System) programme, which Baines Simmons is delivering on behalf of the MAA over a three year period. Her fine attention to detail ensures everything from issuing delegate certificates to responding to enquiries are handled and processed efficiently by the team.

Career background and experience

Prior to joining Baines Simmons, Charlotte worked as an Aeronautical Information Management Analyst for an international provider of flight operations software for the commercial aviation industry. She has always worked in a customer-focused role and has a passion for aviation.

Francesca Balgobind

Francesca Balgobind
Accounts Assistant

Francesca Balgobind

Francesca Balgobind
Accounts Assistant

Francesca is responsible for our general accounting, with special focus on our customers invoicing and credit control. She provides assistance to our Financial Controller and Head of Finance in the financial support of the business.

Francesca joined Baines Simmons in 2008 and has over 15 years of accounting experience gained from working with various companies in Zimbabwe and the UK.

Katie Brooke

Katie Brooke
Business Support
Co-ordinator

Katie Brooke

Katie Brooke
Business Support Co-ordinator

Katie is the first voice you will hear at Baines Simmons and manages our busy Front of House and Reception day-to-day. Katie receives all our telephone general enquiries and is a useful first point of contact into the business.

She is a key member of the business, supporting incoming client calls and enquiries and supporting our consultants to ensure clients receive all their training material and certificates.

Additionally she supports the general office administration and logistics activity.

Career background and experience

Katie has over 20 years of local government experience in secretarial and administration roles.

Sophie Krause

Sophie Krause
Airworthiness
Co-ordination Administrator

Sophie Krause

Sophie Krause
Airworthiness Co-ordination Administrator

Sophie is an Airworthiness Co-ordination Administrator supporting our managed service contract operations on behalf of the Isle of Man government.

She is responsible for the efficient processing of applications for the issue/renewal/export of Certificate of Airworthiness surveys, this involves liaising with Isle of Man government representatives, applicants and technicians together with our large pool of authorised surveyors to organise surveys on a worldwide basis.


Career background and experience

Prior to joining Baines Simmons, Sophie spent six years working in areas of aviation including passenger service and airworthiness. She has always worked in a customer-focused industry and has a passion for all things aviation!

Judith Lucas

Judith Lucas
Project Support
Co-ordinator

Judith Lucas

Judith Lucas
Project Support Co-ordinator

Judith is responsible for arranging our professional client training services. She ensures client training events run smoothly by arranging trainers travel and accommodation on a worldwide basis, contract sheets and course notes and general support.

In her administrative role, she has gained an invaluable wealth of customer knowledge that enormously helps clients training activities and logistics run efficiently.

Career background and experience

Judith joined Baines Simmons after 16 years within various passenger operational areas at British Airways.

Elaine Matthews

Elaine Matthews
Airworthiness
Co-ordination Administrator

Elaine Matthews

Elaine Matthews
Airworthiness Co-ordination Administrator

Elaine is an Airworthiness Co-ordination Administrator supporting our managed service contract operations on behalf of the Isle of Man government.

She is responsible for the efficient processing of applications for the issue/renewal/export of Certificate of Airworthiness surveys, this involves liaising with Isle of Man government representatives, applicants and technicians together with our large pool of authorised surveyors to organise surveys on a worldwide basis.

Career background and experience

Prior to joining Baines Simmons Elaine came from a background of solid administrative experience gained from working in the legal profession, SMEs and public service organisations.

Gail Sadauskiene

Gailute (Gail) Sadauskiene
Accounts Administrator

Gail Sadauskiene

Gailute (Gail) Sadauskiene
Accounts Administrator

Gail is responsible for operating all day-to-day accounting functions, with special focus on purchase ledger related activities. She also provides valuable support to our Financial Controller and Head of Finance in all aspects of the financial services provided for the business.

Career background and experience

Prior to joining Baines Simmons in 2012, Gail gained over 4 years of accounting experience working with companies such as Overfinch Bespoke Vehicles and McClaren, whilst also studying for her AAT qualification.

Ursula Tucker

Ursula Tucker
Aviation Safety Academy Support
Co-ordinator

Ursula Tucker

Ursula Tucker
Aviation Safety Academy Support Co-ordinator

Ursula is responsible for assisting clients with our open training events at our purpose-built Aviation Training Academy. She enjoys working in a busy, customer focused environment and is the central point of contact for all open training administrative and logistical needs, ensuring that courses run smoothly. Ursula’s aim is to ensure that a high level of support is always provided to visiting delegates and training consultants.

Career background and experience

Prior to joining Baines Simmons, Ursula co-owned and operated a successful landscaping supply business which she eventually sold. She was heavily involved in all aspects of the business and had the opportunity to develop a wide variety of business and administrative knowledge as well as hone her customer and supplier relationships management skills.

Lisa Wright

Lisa Wright
Receptionist & Project Support Co-ordinator

Lisa Wright

Lisa Wright
Receptionist & Project Support Co-ordinator

Delivering excellent customer service starts with our own reception and front of house colleague, Lisa. She is responsible for welcoming clients and visitors to our head office at Fairoaks and handling all general telephone enquiries, making her a useful first point of contact into the business. She also takes care of stationery, post and general orders and generally keeps everything running smoothly.

In addition, she is a key member of the service delivery team, supporting our Consultants by helping to organise their hotel and accommodation requirements and ensuring delegate notes and materials are prepared and delivered on time. But perhaps from a client perspective, her most important role is making sure that all delegates’ Training Course certificates are processed and sent out swiftly, providing the final recognition of their attendance on one of our world-class training programmes.

Career background and experience

Before joining Baines Simmons, Lisa worked as a multi-media telesales executive and has travelled extensively in South East Asia.



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