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Our Team People are at the heart of our business and great people make great companies - clients tell us that our professional and inspirational consultants are some of the best! 
Baines Simmons strategic, management and technical consultants diagnose, analyse, problem solve, recommend, and deliver world class consulting and training solutions across a wide spectrum of aviation safety. We offer you access to one of the largest practices of independent safety consultants in the world today. Our professional consultants and trainers can assist you with technical, management and strategic safety expertise that span all the sectors of aviation. They are all proven safety specialists with enormous experience in their fields. We recruit the best aviation safety professionals in the business. All our consultants are able to demonstrate impressive personal career track records and achievements. Safety is both our passion and our profession. It is our aim and ambition to advance best practices, evolve new safety thinking and drive continuous enhancements to safety performance across the global aviation industry. We are obsessive about our selection procedures for new consultants. Annually we invest heavily in our consulting development programmes to advance our consultants in both technical knowledge, professional consulting and training competence. We constantly generate new professional career opportunities. Please browse the Business Areas on the left to find out more about us and our areas of expertise. Executive Management Our Directors and Business Managers are responsible for leading and managing the growth and expansion of Baines Simmons's strategic and business development activities.
Andrew Parker
Andrew Parker Andrew Parker is Chairman of Baines Simmons Ltd – he has supported the company closely since 2005 and was appointed to the Board in 2008. He directs and guides the Board of Baines Simmons and is active in leading the growth and expansion of Baines Simmons strategic and business development service activities. Andrew has a successful track record of growing small, medium and large sized business and been Chairman to a number of businesses. Within FTSE 100 companies, he has held senior management responsibilities as Divisional Managing Director, Managing Director, Divisional Finance Director and Group Sales & Marketing Controller for turnovers exceeding £200m. He has a wealth of professional consulting and training experience working with clients across a variety of sectors. He brings specific expertise in leadership, strategic development, service development, growth development, performance and change management and senior executive coaching. Expertise and capability Andrew specialises in building and growing professional service businesses.
Career background and experience
Keven Baines
Keven Baines Keven is passionate about aviation safety and is a co-founder of Baines Simmons. He now leads our work in developing corporate safety management performance improvements with boards and senior management teams in large complex market leading aviation organisations around the world. Keven's safety expertise and approach has inspired many hundreds of the world’s leading aviation organisations to advance their safety cultures and safety competence to improve overall aviation safety. He has designed and delivered consulting, training and safety implementation programmes for organisations in both civil and military sectors and has trained thousands of safety professionals. He has been a member of many industry working groups for the advancement of human factors in aviation safety management. In 2008 Keven was the proud recipient of the Royal Aeronautical Society Human Factors Practitioners Award. Expertise and capability
Career background and experience Prior to establishing Baines Simmons, Keven was the Deputy Regional Manager of the CAA Regional Office in Hong Kong following a period as a CAA Airworthiness Surveyor at the Heathrow and Gatwick regional offices. As a British Airways Quality Assurance specialist, he was instrumental in the introduction of a Human Factors and Error Management programme into British Airways in the mid-90s. Keven has held various management positions and was a Licensed Aircraft Engineer, beginning his career as an RAF Halton trained aircraft engineer.
Bob Simmons
Bob Simmons Bob is a co-founder of Baines Simmons. He is a creative and technical aviation safety expert who brings his passion, experience and problem-solving strengths to bear across a wide spectrum of client aviation safety-related subjects. He provides insightful strategic and technical leadership support to client regulatory and airworthiness engagements. Bob’s ambition is to design and build world-class products and services that make real positive contributions and impact on aviation safety improvement. Expertise and capability
Career background and experience Bob joined the Royal Air Force in 1978 before becoming a civil licensed aircraft maintenance engineer, qualified on a range of Boeing, Airbus and Douglas aircraft. He served as a UK CAA Senior Airworthiness Surveyor with responsibility for Continuing Airworthiness policy and implementation in the UK. He is an Incorporated Engineer with the Engineering Council, sits on the Airworthiness Technical Advisory Committee of the I Mech E and is a trustee of the International Federation of Airworthiness.
Phil Davies
Phil Davies Phil is a highly experienced management consulting professional who as well as being passionate about aviation, is driven to make a difference with his clients. Phil leads the Baines Simmons Safety and Risk Management Practice with a group of world-leading experienced practitioners and subject matter experts. Together they lead our work in developing corporate safety management performance improvement programmes with senior management teams of many of the world’s airlines and market-leading aviation organisations. His work with several world-class consultancies has given Phil a proven and successful track record of leading and delivering significant change for organisations in the Aviation and Defence sectors. He is skilled in translating company strategy into operational initiatives and delivering complex multi-disciplinary programmes of work. As our Safety & Risk Management Director, Phil’s aim is to inspire the world’s leading aviation organisations to advance their safety leadership, capability, compliance, culture and safety competence to improve overall aviation safety. Expertise and capability
Career background and experience Phil has held several senior management positions with world-leading consultancies including: Ascend Worldwide, Serco Consulting, IBM Business Consulting Services and PwC Consulting. Among his former clients are large blue chip private companies such as Alitalia, Garuda, Fujitsu and IBM as well as large public organisations such as the Office of the Deputy Prime Minister and the MoD. Phil has 12 years’ experience with British Airways, starting out on the graduate development programme (which involved roles in Airworthiness, aircraft maintenance and Avionics) he then specialised in the delivery of complex capital projects (from TCAS to major cabin modifications). After a three year tour to Seattle to accept aircraft on behalf of BA, he undertook a year-long secondment to Marketing to lead the team developing the next generation of cabin products. He completed his career within BA as Programme Manager delivering a number of complex programmes from fleet sales to VIP reconfigurations. Phil is a graduate BEng and maintains a private pilot’s licence.
Howard Leach
Howard Leach Howard is a career long aviation professional. As Head of Client Services he manages our large consulting and training teams to deliver successful client assignments, allocating skilled consultants, utilising effective engagement processes and deploying responsive and efficient scheduling of service to meet our clients technical and logistical needs. Through his specialist consultants and trainers he is fully committed to delivering meaningful and sustainable business impact in every client assignment they undertake. His team consistently receive above 95% good and excellent customer ratings in all training events. Expertise and capability
Career background and experience Howard has senior operational management and leadership experience in engineering and is a licensed engineer, engineering graduate and chartered engineer. Prior to Baines Simmons he was a Maintenance Manager at British Airways’ long haul maintenance repair facility responsible for the safe and timely maintenance of their wide body fleet.
Corina Canavan
Corina Canavan Corina specialises in developing Baines Simmons’ customer value proposition to ensure that that the services and courses offered by the organisation are robustly built to deliver tangible benefits and are truly value-adding for our clients.
Expertise and capability
Career background and experience Corina has extensive experience in developing, managing and marketing professional training services. She is currently working on her post-graduate in Adult Education and is digital marketing specialist. Prior to joining Baines Simmons in 2009, Corina worked at CAA International, the UK CAA’s commercial arm, as its Training Development Manager. In this role, she was responsible for developing and delivering a catalogue of public access and bespoke training courses aimed at clients from both the regulatory sector and from the wider aviation industry. Corina has enjoyed a varied career in the corporate training sector, working across a number of industries and collaborating with multinationals on a global basis. Corina’s achievements include:
Sarah Singleton
Sarah Singleton Sarah is responsible for managing Baines Simmons' internal and external marketing activities, co-ordinating a team of three to ensure the company’s corporate profile and brand reputation as 'world leaders in aviation safety' are continually upheld.
Expertise and capability
Career background and experience Sarah has 20+ years' experience of working as a senior consultant in marketing communications and has a proven track record in devising, managing and implementing award-winning, high profile campaigns across a range of industry sectors including travel, banking & finance and defence. Sarah's core skills centre on the strategic development and implementation of internal and external communications campaigns and ensuring all stakeholder groups are communicated with effectively. Prior to joining Baines Simmons, Sarah worked as Brand Manager for TUI Travel PLC’s inland waterways holiday business, where she led a major re-branding project. Operationally this involved merging two heritage brands into one market-leading brand across six countries with the visual rebranding of 1000+ boats and 40+ bases. Across the business, Sarah was also responsible for establishing the new brand identity and branding guidelines to a worldwide network of sales & marketing teams, working with the e-commerce team to develop a new website and project managing the production, redesign and re-branding of their 500,000 holiday brochures (produced in 8 languages). The entire project generated cost-savings of over £100k and led to a significant and measureable increase in customer bookings, traffic to the website and brand reputation. Sarah is currently covering a maternity leave at Baines Simmons and is enjoying the challenge of working with the company during an exciting period of growth and development.
Mike Wilkinson
Mike Wilkinson Mike supports the directors and management in the development of the business. He is responsible for the provision of financial and commercial management assistance to the business with the objective of financially supporting growth, servicing major client contracts and providing financial management. Mike works with our customers and supplier s and through his team, he is responsible for all financial matters and safeguarding the company’s assets. Expertise and capability
Expertise and capability Mike’s early career was with Price Waterhouse Coopers and he is a qualified Fellow Chartered Accountant. He has significant financial and commercial management experience gained in a wide variety of businesses from start-ups, venture capital, through to FTSE 100 companies such as Securicor Plc where he was Divisional Finance Director of the Communications Division – an international business with an annual turnover in excess of £400million.
Evelyn Whittington
Evelyn Whittington Evelyn manages our HR department and her role is to ensure that Baines Simmons is up to date with employment compliance, policies and procedures development including diversity, data protection, freedom of information and health and safety. She also directly supports the directors and managers with recruitment, selection, succession planning and the development of staff through performance management processes. Expertise and capability Evelyn has an impressive office support career, specialising in:
Career background and experience Prior to joining Baines Simmons in 2005, Evelyn worked for an airline trade association, where she was responsible for co-ordinating airline tactical operational issues with major Air Traffic Service providers. Business Development Our Business Development team is generally our clients' first point of contact with Baines Simmons - it has a wide knowledge of aviation safety management and works very closely with you and our consultants to fully understand your situation, advise and offer practical solutions for your needs.
Chris Drew
Chris Drew Chris is a highly experienced aviation safety improvement consultant with 28 years of military and civil expertise. He assists clients to better understand their current and future safety improvement priorities. He is one of our leading regulatory and safety improvement management specialists, offering clients extensive practical advice and understanding of how to implement continuing airworthiness and safety change initiatives into the Airworthiness and Safety sector. Chris has first hand experience supporting safety management and cultural development programmes across major clients such as Qantas, Rolls-Royce, MoD and other world class carriers and MROs. Expertise and capability
Career background and experience Chris is a Baines Simmons subject matter specialist for EASA Part-145 and Part-M, Human Factors, Error Management, Just Culture and SMS. Prior to joining Baines Simmons in 2003, Chris was engaged in military and civil aircraft maintenance and engineering. He has experience as a Licensed Aircraft Maintenance Engineer in supervisory and management positions within Base and Line Maintenance environments. Chris holds a first class Honours degree in Aeronautical Engineering. He is a current member of the European Human Factors Advisory Group.
Peter Hogston
Peter Hogston A professional fixed and rotary-wing pilot, instructor and flight operations consultant with 30 years experience, Peter advises clients with his extensive practical understanding of how to implement safety change initiatives into the Air Operations sector. Peter has first hand implementation experience supporting cultural management projects within one of the world’s largest low cost operators. Expertise and capability
Career background and experience Peter has a diverse career crossing both military and civil sectors. With extensive international experience, Peter is an experienced pilot operating both fixed-wing and rotor-wing aircraft. Peter’s career achievements include roles as: Consultant Instructor for Go Fly Limited, Captain at easyJet, Captain with Royal Flight of Oman Helicopter, First Officer and Captain at Bond Helicopters, Royal Navy Officer and Pilot. Peter has delivered type rating and Human Factors training to a wide range of external and internal clients. He also worked at Go Fly Limited on business performance and management support projects.
Joanne Welland
Joanne Welland Joanne has overall responsibility for managing and developing the Baines Simmons Aviation Safety Academy. She is focused on continuously improving the quality of our training programmes and passionately supports the company’s World Leader status by helping delegates achieve successful learning outcomes that are far beyond regulatory compliance. Joanne’s advisory role is to ensure that people attending a training course realise their full potential from both a personal career development and an organisational perspective. Expertise and capability
Career background and experience Joanne has 17 years’ experience in the management and development of client facing training functions, specifically within professional services organisations focused on delivering enterprise risk management solutions. Joanne’s career spans a number of high profile blue chip organisations including Siemens, Deloitte and SunGard. Joanne is highly experienced in sales, marketing and business coaching. She holds a PG Diploma in Strategic Sales Management awarded by the Chartered Institute of Marketing. For assistance, please call us on +44 (0)1276 855 412 or email info@bainessimmons.com Principal Consultants and Senior Consultants Our Principal Consultants and Senior Consultants are responsible for leading, managing and delivering client assignments. This highly experienced team work individually and collectively to ensure clients fully benefit from the access to our world class expertise, experiences, products and services.
Grant Findlay
Grant Findlay Grant is a professional safety management consultant and operates as our Key Account Manager. He works intimately with our strategic partners using his extensive aviation safety improvement expertise to lead and oversee complex projects in both civilian and military organisations. Grant focuses on assisting clients develop and deliver their safety improvement agendas. His projects and experiences include managing large, complex programmes for organisations such as BAE Systems, QinetiQ, Virgin Atlantic Airlines and EASA. Expertise and capability
Career background and experience Prior to joining Baines Simmons, Grant worked as a senior Engineer at British Airways, Cardiff as an EASA Category B1/C post holder, working on Boeing 747 and 777 aircraft. He held EASA F4 post holder status. Prior to this, he worked in the Royal Air Force on a variety of differing aircraft types at various global locations. Grant is active in many working groups within the aviation industry, including the Royal Aeronautical Society and CHIRP. Grant’s career achievements include: Registered Incorporated Engineer, Member of the Royal Aeronautical Society, Licensed Part 66 B1/C aircraft Engineer, Private Pilots Licence, Professional teaching qualification (Cert Ed FE PCET).
Dr Sarah Flaherty
Dr Sarah Flaherty A specialist in organisational culture and human factors, Dr Sarah Flaherty is an expert in client consulting services and best practice product development within Baines Simmons. She is highly experienced in developing and implementing sustained cultural change in the support and promotion of effective Safety Management Systems.
Expertise and capability
Career background and experience Prior to joining Baines Simmons in 2010, Sarah has had a varied career spanning aviation, rail and the petrochemical industries including posts in quality, human factors and business process reengineering. Her background is in the field of psychology and as a member of the British Psychological Society, Sarah aims to ensure that its principles are considered within our products and services. She gained her PhD in 2009 from Cranfield University where she was sponsored by Cranfield and the UK Rail, Air and Marine Accident Investigation Branches. Her career experience includes:
Steve Harriss
Steve Harriss Steve Harriss offers a wealth of aviation experience to client’s seeking safety management improvement. Steve is passionate about the role safety culture plays in powering safety management performance and is an expert in building its enabling constituents. He has oversight and responsibility for Baines Simmons client aviation safety programmes. Steve has led and managed many client safety management diagnostic and consultancy projects across civil and military organisations. He provides specialist advice, guidance and expert recommendations to directors and senior management teams. Expertise and capability
Career background and experience Steve has over 27 years experience in the aviation industry on both fixed and rotary wing aircraft. He was a Senior Trainer and Head of Quality for the Defence College of Aeronautical Engineering. He served as an Air Accident Investigator for the Royal Navy. He is a Member of the Institute of Leadership and Management, MINSTLM and a Member of the Chartered Quality Institute MCQI CQP.
David Innes
David Innes David adds enormous technical value to clients through his 30 years experience in a range of airworthiness-related roles in the civil air transport industry. David is able to assist clients effectively interpret and adopt the practical application of airworthiness-related regulatory requirements and safety and quality management principles. He specialises in both commercial air transport and private operations working with manufacturers and operators clients such as Boeing, Thomson, TAG and Singapore Airlines. David is the Baines Simmons Senior Subject Matter Leader. Expertise and capability
Career background and experience Prior to joining Baines Simmons in 2006, David held various roles working closely with the Civil Aviation Authority, the Air Investigation Branch, manufacturers, operators, and maintenance organisations. He was a previous Deputy Director (Engineering) at Confidential Human Factors Incident Reporting Programme (CHIRP). David has an MSc in Air Transport Management, is a Member of the Royal Aeronautical Society, a holder of JAR-FCL Private Pilot Licence (A), and holds a Part-66 Aircraft Maintenance Licence.
Doug Webb
Doug Webb Doug provides airworthiness, regulations and safety management consulting and training services to our broad range of global National and Military Aviation Authority clients, he offers an in depth knowledge of the aviation business gained from over 40 years experience in the industry. He is a committed and professional aviation enthusiast, with both civil and military experience, who passionately pursues the best safety focussed outcomes in his work, whilst ensuring clients’ needs are met. Expertise and capability
Career background and experience Prior to joining Baines Simmons, Doug held the position of UK CAA Regional Office Manager (Survey). He was initially Royal Air Force trained. Subsequently, Doug became a UK CAA Part 66 A/B1/C Licensed Aircraft Engineer and worked for a number of UK based airlines as well as extensively overseas, gaining management experience in maintenance production and Quality Assurance. Doug has had a very broad spectrum of aviation experience, particularly fixed/rotary wing operations, and aircraft and component maintenance. He was the CAA Survey Lead in the oversight and maintenance arrangements for the restoration, successful return to flight, and continued operation of the first UK ex-military complex Permit to Fly aircraft, G-VLCN (Vulcan).
Chaz Counter
Chaz Counter A professional safety management aviator, instructor and flight operations consultant with 30 years experience, Chaz advises clients using extensive, practical experience of delivering high-profile and ultra-sensitive aviation capability in risk-laden environments.
Expertise and capability
Career background and experience Chaz left the RAF in 2008 after achieving his ambition of commanding a Front-Line flying squadron. His extensive international experience includes authorising and supervising world-wide flight operations of both manned and unmanned aircraft. Experienced in delicate diplomacy at senior commander, ambassador and ministerial level, Chaz has negotiated policies for integrating differing national requirements to achieve common goals, whilst delivering time critical and politically sensitive operations. He has a KCL Masters in International Defence Studies, is a qualified CRMI, a psychometric practitioner and an RAF Central Flying School trained Air Instructor. He is a Fellow of the Institute of Leadership and Management and a member of the Institute of Ergonomics and Human Factors.
Tim Drinkwater
Tim Drinkwater Tim is a highly skilled and respected airworthiness surveyor with a considerable breadth of experience in dealing with complex compliance and regulatory matters. During his 15 year career with the UK CAA, Tim was involved with a number of high profile working groups mandated to make safety recommendations to the industry’s regulatory governing bodies (EASA) and was also responsible for some of the industry’s most challenging approvals surveys. He joins our specialist Regulations and Compliance Management Practice as a Senior Consultant where his invaluable regulatory expertise and insight, combined with his broad surveyor experience, will be of major benefit to our clients. Expertise and capability
Career background and experience Tim’s long career with the UK CAA saw him work in many different fields of aviation regulations. He was a member of the specialist working group looking into difficulties arising from duplicate inspections, which resulted in the change to ‘independent’ being taken up by EASA in Part M. His involvement on the In-Flight Entertainment working group also saw the introduction of policy changes, and the publication of an Airworthiness Notice, now CAAIPS leaflet 44-10. He represented the UK CAA on the standardisation teams of the JAA and EASA and was involved with the NPA 2012-17 Part M General Aviation Task Force. Tim is Part 66 B1, light aircraft through helicopters to Boeing 747-400 and A&P licensed and has an honours degree in Aircraft Maintenance.
Jeff Fieldhouse
Jeff Fieldhouse Jeff is a highly proven specialist consultant in delivering and leading projects in aviation quality, safety and regulatory safety performance improvements. He uses his deep understanding of the continued airworthiness regulatory requirements and auditor and investigation expertise to effectively enhance organisational safety cultures. He leads and manages a team of highly qualified consultants across civil and defence client organisations. Expertise and capability
Career background and experience Jeff has a broad spectrum of aviation experience particularly in the quality environment. He has a Chartered Management Diploma, is a Qualified Lead auditor and Quality Assurance part 7430. He previously held a Part 66 licence and is a member of the Chartered Management Institute. Jeff’s experiences include working for 16 years at British Airways, responsible for auditing and maintaining company standards including liaison / review of current/new EASA, FAA and CAA legislation and creation and delivery of an effective and sustainable MEMS programme.
Kevin Hopwood
Kevin Hopwood Kevin is a highly qualified safety improvement specialist who brings a wealth of knowledge and experience to his clients. He leads a team of highly qualified consultants across civil and defence client organisations. Kevin is one of our leading Maintenance Human Factors and Error Management specialists and manages our highly successful suite of UK MAOS training courses. He applies his deep understanding of aircraft and component maintenance, management of EASA Maintenance, Production and ISO 9001/AS EN 9100 approvals, UK MAOS and Human Factors implementation programmes to deliver safety improvement support. Expertise and capability
Career background and experience Kevin has over 33 years of aviation experience of which 22 years was with the Fleet Air Arm maintaining helicopters and fixed wing aircraft, followed by 8 years with Westland Helicopters as a Senior Quality Assurance Engineer where civil knowledge and experiences supplemented the military knowledge foundation. During this period Kevin was the AgustaWestland QA representative on the SBAC/MoD MAOS working group.
Jeanne Paul
Jeanne Paul Jeanne has had a distinguished career in the RAF. A former RAF Wing Commander and Engineer Officer, Jeanne was one of the most prominent and influential instigators of Error Management Systems (EMS) into the MOD and was awarded the Commander-in-Chief’s Adrian Ray Memorial Award for making an original, outstanding and practical contribution to Flight Safety. Jeanne was also recognised by Haddon-Cave QC in The Nimrod Review for researching, promoting and introducing the RAF’s Human Factors (HF) Maintenance EMS, one of the most significant RAF safety initiatives to emerge in decades; this is now a Defence-wide initiative (DAEMS) being implemented with the support of Baines Simmons consultants. Jeanne now uses her considerable skills and experience of working in the defence sector to design and implement organisation-wide strategic safety management programmes designed to achieve high levels of safety performance. Expertise and capability
Career background and experience Jeanne’s 19-year career in the RAF covered many roles and responsibilities:
As the architect behind the pioneering new Station Operations Centre for RAF Wittering, Jeanne was awarded an Air Officer Commanding’s Team Commendation for the successful delivery of the programme. Jeanne was also sponsored by the RAF to complete an MSc in Thermal Power (Gas Turbine Technology) to be the RAF/RN Engineering Authority for Rolls-Royce Pegasus and Adour engines. She was also the first military officer to be invited back to Cranfield to be an External Industrial Examiner on the MSc course. Jeanne is now in the final year of an MSc in Human Factors and Safety Assessment in Aeronautics (Cranfield University). Jeanne is also a Chartered Engineer and a Fellow of the Institution of Mechanical Engineers.
Neil Richardson
Neil Richardson Neil Richardson provides highly specialist advisory services to senior management teams and technical experts across Operators, Maintenance organisations and Regulatory Authorities. He has over 20 years experience in civil and military aviation and offers clients a wealth of safety expertise in the maintenance and engineering world. He leads training and consultancy projects aimed at supporting cultural change and regulatory improvement programmes in the Continuing Airworthiness and Maintenance sector. Expertise and capability
Career background and experience Neil began his aviation career with the Royal Air Force gaining his experience as an Airframe Technician on the wide body strategic transport fleet. Having gained his civilian Aircraft Maintenance Engineers Licences in Airframes and Engines, Neil went on to lead a team of maintenance staff whilst carrying out his duties in a civilian heavy maintenance facility and undertaking a lead role in continuous improvement projects within the organisation.
Craig Simmonds
Craig Simmonds Craig is a highly experienced consulting airworthiness surveyor with over 24 years experience. He is responsible for the management of the highly successful Isle of Man Aircraft Registry that has registered over 400 aircraft. Craig consults and advises clients and aircraft owners in areas of continuing airworthiness management. He offers clients a service focussed technical support service that aims to be supportive, flexible and responsive. Expertise and capability
Career background and experience Prior to joining Baines Simmons, Craig worked in the civil aviation industry gaining extensive experience of maintaining and managing the continued airworthiness of fixed wing and rotary wing general aviation aircraft.
Consultants We offer one of the largest independent resources of experienced aviation safety consultants in the world today. Our professional consultants and trainers can assist you with technical, management and strategic safety expertise that span all the sectors of aviation. They are all proven safety specialists with enormous experience in their fields.
Roland Carr
Roland Carr Roland is a professional safety management specialist consultant with over 30 years experience. He advises clients on safety improvement initiatives in both the civil and military environments. He consults and trains in his fields of specialism with a variety of companies and organisations such as EASA, Boeing, Rolls-Royce, GE, BAE, UK and Swedish CAA, QANTAS, British Airways, Thomsonfly, bmi, Virgin, AAIB, QinetiQ, RAF, MOD amongst many others. Rolands training course delegates consistently rate his courses 95% very good or excellent. Expertise and capability
Career background and experience Roland began his career as an aircraft engineer in the RAF working on various aircraft fleets both fixed and rotory wing. At Marshall Aerospace, he was a leading member of the training department where he was instrumental in developing and delivering Human Factors and Error Management Programmes to both internal and external customers. He was also responsible for the management and supervisory development programme. Prior to Baines Simmons Roland has instructed in various locations across Europe, USA, and the Far East, delivering numerous aircraft system courses. His early aviation career was spent in the Royal Air Force, working on a variety of aircraft in supervisory roles world-wide. He was a key member of the RAF Methods of Instruction Squadron.
Ivan Christiansen
Ivan Christiansen Ivan is a specialist consultant in delivering and project managing aviation quality, safety and regulatory safety performance improvements. He is the Baines Simmons subject matter leader in Quality and uses his deep understanding of quality, regulatory requirements, auditor and investigation expertise to effectively enhance organisational safety cultures.
Expertise and capability
Career background and experience Ivan holds an MSc in Total Quality and Organisation Excellence and is an IRCA Accredited lead auditor and a trained risk practitioner. He holds a Part 66 licence and is a member of the Chartered Quality Institute. He previously was Head of Quality at Rolls Royce Aero Engines, in both Part 21 and Part 145, where he was responsible for auditing and maintaining all company standards in EASA, FAA and CAA legislation. He has also been:
Peter Hibbert
Peter Hibbert With over 25 years experience in the aviation industry as a professional manager, technician and engineering instructor, Peter brings with him extensive practical understanding of how to implement safety improvements within management and staff levels of an organisation.
Expertise and capability
Career background and experience Peter has extensive experience as a technician, supervisor, instructor and manager. He offers both fixed and rotary wing experience. He has enjoyed a varied career in aviation, working across both the military and civil domains collaborating with multinationals on a global basis. Prior to joining Baines Simmons, Peter worked for Babcock Defence Services as a Trainer, responsible for developing and delivering a catalogue of technical training to support the organisation. Peter’s achievements include:
Marcus Madden
Marcus Madden Marcus is a specialist consultant in safety improvement programmes with a track record of significant interventions across complex aviation organisations. He offers a successful and impressive career track record and aviation experience spanning more than 34 years. He brings to his clients a practical hands-on understanding of safety improvement programmes, specialising in consulting and delivery of training in Human Factors and Error Management. Marcus is passionate about developing effective safety cultures vital to the operation of effective safety management systems. His unbiased, straight-talking style allows him to highlight difficult problems, bring them into sharp focus and facilitate informed decisions. Expertise and capability
Career background and experience Before joining Baines Simmons in 2009, Marcus enjoyed a successful and diverse career in military and civil aviation, with the Royal Air Force, British Airways, Jet2, DHL and TNT. He has operated as an EASA B1, B2 and C licensed aircraft maintenance engineer, with type ratings on Airbus, Boeing and Lockheed aircraft and engines and US FAA certificated A&P mechanic, holding required item inspection (RII) and goods receiving with several FAR part 121 operators.
Allan Price
Allan Price Allan is a vastly experienced consultant in delivering aviation safety and quality programmes within large civil and military organisations. He provides experienced advice and expertise in safety management systems design, performance reviews and implementations. Allan is an educational professional with a keen interest in cultural improvement and sustainability. Expertise and capability
Career background and experience Allan has nearly 20 years aerospace experience, prior to Baines Simmons. He worked for 12 years with GE Aviation in a variety of engineering positions, initially as an engine technician before moving into the training spectrum as the Training Leader. His early aviation career was spent with British Airways as a technician with regards to B747 heavy maintenance. Allan holds a degree in Business and Management and a number of educational qualifications including a BEd (Hons), Adult Tutor and NVQ Assessor and Verifier awards. He is also a full member of the Royal Aeronautical Society. Allan’s experiences include:
Felicity Argent
Felicity Argent Felicity is a specialist aviation Human Factors and Fuel Tank consulting and training expert. She is a confident and enthusiastic facilitator with 14 years experience in the aviation industry. As a qualified lean six sigma green belt and Prince2 practitioner, Felicity works with clients to improve cultures, processes and systems that achieve significant performance gains and cost savings. She offers specialist knowledge in the area of component management for civil airlines. Expertise and capability
Career background and experience Felicity studied at Dublin University’s Trinity College Aerospace Psychology Department. Felicity began her career working in a hangar environment at a large multinational MRO, sourcing components for aircraft on check. (FLS Aerospace which later became SR Technics). She successfully co-ordinated the Human Factors programme for SR Technics UK managing a team of 7.Felicity has gained an invaluable insight into the challenges and pressures faced by aircraft operators and all those involved, either directly or indirectly, with keeping an aircraft flying.
Ian Armstrong
Ian Armstrong With an enormous experience in regulatory development, management, compliance and training, Ian is a highly valued member of our team. Ian’s career spans many years in aviation regulations and policy making and has included roles as Continuing Airworthiness Policy Manager for the UK CAA’s Airworthiness Division and Senior Airworthiness Surveyor at various Regional CAA Offices with responsibility for regulatory compliance oversight of approved maintenance organisations. He offers clients invaluable regulatory expertise and insight relating to the implementation of EASA and National regulations. Expertise and capability
Career background and experience Ian has a wide range of experience from a long career working in civil aviation regulations. He has served as an EASA Regulatory compliance auditor responsible for approved maintenance organisations in the Middle East, Far East and Africa. He was also an EASA MRB advisor and has been an ISC member for the A380 since 2003. He held responsibility for the introduction of the revision to BCAR requirements to align with EASA Part 145 and Part M. Ian is an EASA Part 66 (B1 & C) and BCAR Licence holder (A, B & C) as well as a Member of the RASoc.
Frank Bauer
Frank Bauer Frank is a highly experienced consulting airworthiness surveyor. He is an authorised airworthiness surveyor for the issue and renewals of Certificates of Airworthiness, including export Certificates of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry.
Expertise and capability
Career background and experience Frank passed an assessment for the position as a Postholder Maintenance by the Swiss FOCA in 2005 and followed this in 2008 by the acceptance as a Designated Airworthiness Review Staff within EASA. He has held Deputy Continuous Airworthiness Manager roles with a range of diverse commercial operators in Europe. Frank has also had a career in military and business aviation. His career includes
Pete Botchett
Pete Botchett Pete offers clients over 25 years of aviation maintenance and regulation experience, he has an extensive knowledge in aviation policy and regulation, especially within the military aviation environment. Pete offers clients technical expertise as a lead auditor, and brings clients a wide knowledge of EASA Regulations, Human Factors and Error Management Systems. He has been an ex- Ministry of Defence Airworthiness regulator and assists to formulate new or develop existing engineering policies within multi service aviation environments. Expertise and capability
Career background and experience Pete completed a full career in military aviation maintenance, with management experience in an aircraft depth maintenance environment. He has built an extensive experience developing military aviation policy and regulation; including all aspects of the original Mil Part 145, Part M and Part 147. Pete has been heavily involved in the MoD MAOS program, both on the development side and conducting compliance audits on behalf of the Military Airworthiness Authority. Pete’s career achievements include:
Karl Brady
Karl Brady Karl offers clients 30 years experience in the aviation industry as a Professional Pilot, Maintenance Manager, Engineer and Training consultant. He provides holistic perspectives and expertise to his clients by drawing on his multi-faceted view of aviation. He brings practical insights to safety, operational and organisational systems to ensure a clear understanding of the regulations and the challenges of complex operating environments. Karl assists clients to manage the transitions of evolving regulatory cultures, operating with a pragmatic approach to compliance and organisational needs. Expertise and capability
Clients include the UK CAA Flight Operations department, Thompsonfly, Jet2, Monarch, BMI, Easyjet, Virgin Atlantic Airlines, Aer Lingus, Atlantic Airlines, TAG Aviation UK, CHC, Bristow, Air Harrods, The Royal Air Force, MAA, The Fleet Air Arm, QinetiQ, Rolls Royce, Dunlop, Dowty and Honeywell. Career background and experience Karl currently flies medium jets for a European operator and therefore understands well the technical context of the regulations. Karl has worked with EASA on Air Operations working groups whilst representing the European Cockpit Association. Starting his career in maintenance, primarily fixed wing, Karl has acquired a broad span of ratings from Light singles, through Airbus types up to Boeing 747 & 777. Karl holds a UK issued license and has held approvals with a large MRO and Airline maintenance provider.
Richard Close
Richard Close Richard is a highly skilled consultant with a unique career in civil and military aviation spanning more than 40 years. He offers clients extensive knowledge and experience in aviation regulations as well as maintenance. He is a highly experienced and authorised airworthiness surveyor for the issue and renewals of Certificates of Airworthiness, including export Certificates of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry. Expertise and capability
Career background and experience Richard is a qualified EASA Part 66 Licence holder with many ratings from general aviation through to corporate aircraft. As well as hands-on maintenance support, he has held a number of senior engineering roles, including ten years with the RAF. His extensive aviation experience incorporates a breadth of type ratings held on his Part 66 B1/C and UK CAA Section L licences. Qualifications include an EASA Part 66 B1 and C Licence, and he is an ARC signatory.
Paul Coulton
Paul Coulton Paul offers clients extensive experience of many areas of aviation spanning 30 years. He is a proven training consultant that has earned high credibility and track record as an effective facilitator and engineer. Paul is able to communicate effectively at all levels and across all areas of any organisation and has a strong ability to communicate in foreign languages. Expertise and capability
Career background and experience An EASA Part 66 B1 + C Licensed Engineer with wide-body aircraft type ratings. Early career in the Royal Air Force followed by experience gained in Base and Line Maintenance with several Airlines and MRO’s worldwide. Held positions as certifying Engineer, Supervisor and Technical Representative.
George Crowe
George Crowe George is a specialist consultant in safety improvement programmes with a track record of significant interventions across complex aviation organisations. He brings a diverse and impressive career track record and aviation career experience spanning flight operations and maintenance extending more than 50 years. He brings to his clients an open and practical hands-on understanding of safety improvement programmes, specialising in advisory and delivery of training in Human Factors and Error Management. Expertise and capability
Career background and experience Before joining Baines Simmons, George enjoyed a successful and diverse career in military and civil aviation. He served in the Royal Air Force for 24 years. His maintenance scope was as equally varied as the aircraft types, ranging from fast jets, medium & large transports. Immediately prior to joining Baines Simmons, George was a manager at Cathay Pacific Airways working as part of the Flight Operations and Technical Training Department. He was part of the team that initially developed and implemented Human Factors Training for Cathay. Prior to this he was a technical instructor for both Gulf Air, and Monarch Airlines.
Phil Cullen
Phil Cullen As an experienced Airbus A320 pilot, instructor and air safety consultant, Phil draws on his wide range of practical experience to advocate safe practice in operational management across the airline industry. With a career spanning roles in maintenance, duty operations, tactical operations and pilot training, Phil’s unique background enables him to offer clients an holistic perspective on safety issues as they might manifest in various parts of an organisation. Expertise and capability
Career background and experience As a young Avionics Engineer with British Airways, Phil was responsible for front line maintenance on fleet aircraft and flight training simulators. As Duty Operations Manager at KLM he was responsible for daily tactical operations management at Heathrow and then Schiphol airport. After training himself as a commercial pilot, he re-joined British Airways with their Go-Fly start-up on Boeing 737 aircraft where he developed their technical training. He transferred to easyJet on the merger of the two organisations and completed his type rating on A319/320/321 aircraft. Phil is completing an MSc in Air Safety Management as well as his type rating and avionic engineering qualifications. He is a passionate member of the Flight Safety Foundation, BALPA Flight Safety Group and The Royal Aeronautical Society.
Jim Done
Jim Done Jim offers his clients immense expertise, experience and knowledge following his career as ex-Chief Surveyor at the UK CAA and Head of the Aircraft Maintenance Standards Department. He brings 21 years regulatory experience working for the UK CAA Safety Regulation Group, coupled with 12 years working for an operator of large public transport aircraft. Jim has extensive experience to assist countries around the world to develop their regulatory and oversight capabilities and develop and implement aviation approved maintenance organisations regulations. Expertise and capability
Career background and experience In 1998 Jim became Deputy Chief Surveyor and Head of the Maintenance Policy & Requirements Section at the UK CAA and in 2001was promoted to Chief Surveyor at the UK CAA and Head of the Aircraft Maintenance Standards Department within the Safety Regulation Group. He had close involvement with the development and conversion of JAA maintenance requirements into European Air Safety Agency requirements and led the development and delivery of a suite of initiatives designed to bring the UK into compliance with ICAO Annex 6 in respect of human factors in maintenance. Jim has been industry recognised and awarded for his contribution to the advancement of human factors in aviation maintenance, and his work in the field of safety management.
Stuart Downer
Stuart Downer Stuart is a highly experienced consulting professional in civil aviation maintenance. He offers clients over 39 years aviation experience, as a B1 Licensed Engineer on large transport aircraft, a Form 4 holder as a Quality Manager and is widely experienced delivering best practice advice, training and solutions. Stuart has trained more than 1,000 Baines Simmons delegates, successfully achieving an overall 96% highly satisfied delegate rating. Expertise and capability Stuart offers clients and delegates, valuable, insightful advice, guidance, recommendations and solutions across his areas of expertise.
Career background and experience Stuart is a Holder of EASA Part 66 B1Licence, has a HND in Mechanical Engineering and trained as a lead auditor in Aerospace. He had many years with a large Heathrow based airline operating across various management roles in aircraft maintenance, quality assurance and fleet and component maintenance. He has also been a Quality Manager with a Business Jet Maintenance organisation at Farnborough.
Ed Ferris
Edward J. (Ed.) Ferris Ed is a highly experienced consulting airworthiness surveyor. He is an authorised airworthiness surveyor for the issue and renewals of Certificates of Airworthiness, including export Certificates of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry. With 40 years in aviation spanning 3rd level, charter and major scheduled international airlines, plus major Asian fixed wing and rotary wing MROs, Ed brings maturity and a vast depth of experience to his clients.
Expertise and capability
Career background and experience
Prior to joining Baines Simmons in 2008, Ed held the following positions, QA Manager (Rotary Wing MRO), QA Surveyor/Acting QA Manager (Fixed Wing MRO), Airworthiness Surveyor (UKCAA), QA Engineer/Acting QA Manager (UK Airline), Avionics Manager (Quasi-Military Operator/MRO - UK), Licensed Aircraft Engineer (Middle East Operator). Ed’s achievements include:
David Gliddon
David Gliddon David has had a career of 40 years in the aviation industry including a variety of roles ranging from base and line maintenance on both large and small aircraft and later progressing into technical and quality management. He spent 20 years with the UK CAA initially as an Airworthiness Surveyor, followed by a rewarding period in an overseas office and finally as manager of a UK SRG Regional Office.
Career background and experience
Chris Hart
Chris Hart Chris is an aviation specialist and aircraft engineer with over 40 years experience in aircraft maintenance, safety, quality, airworthiness and aviation regulation. He offers clients extensive practical experience on large and medium size transport aircraft in base / line maintenance from operational environments in the UK and overseas. Chris has conducted assessments, audits and recommendations for initial approval and continued surveillance of regional and overseas maintenance organisations, manufacturers and operators for compliance with EASA Part 145, EASA Part M, EASA Part 21, JAR OPS 1/3 sub-part M, UK CAP360 and BCAR requirements. Expertise and capability
Career background and experience Chris held the position of Airworthiness Surveyor for 8 years at the UK CAA based at Heathrow. He is a holder of an EASA Part 66 Aircraft Maintenance Licence in categories A, B1, C and has a FAA Airframe and Powerplant Certificate. Chris's career has included Maintenance management of various overseas line stations and extensive flying engineer duties. He has conducted investigations of numerous accident/incidents and subsequent compilation of reports and recommendations.
Mandy Hickson
Mandy Hickson Mandy Hickson, a former Royal Air Force fast jet pilot, was one of the first female pilots on her frontline Tornado GR4 squadron. She offers a unique insight into this elite world and demonstrates only too well the importance of remaining calm under pressure and leading, quite literally, from the front in order to get the best from herself and her team. Drawing on more than 20 years’ experience in the aviation industry, Mandy specialises in SMS, Human Factors and Error Management and uses her wide range of practical experience within flight operations to enable her to advise clients and deliver training programmes with her trademark enthusiastic, creative and confident approach. Expertise and capability
Career background and experience Mandy enjoyed a successful career, serving for 17 years as a pilot in the RAF. She primarily flew the Tornado GR4, where she was involved extensively in operations and exercises around the world. After leaving the front line she moved into a role as a SME on Tornado, playing a critical role in aircraft safety cases and airworthiness. Since leaving the RAF in 2011, Mandy has developed and delivered a range of air operator training programmes to clients on a global basis. Mandy holds a BSc joint Honors degree from Birmingham University, a JAR ATPL and is a trained CRMI.
Karen Holness
Karen Holness Karen offers clients over 22 years' extensive aviation experience as a professional manager, technician and engineering instructor. She is a confident and enthusiastic facilitator and training consultant, specialising in aviation Human Factors and Error Management. Karen is passionate about developing effective safety cultures vital to the operation of effective safety management systems. Expertise and capability
Career background and experience Karen has extensive experience as a technician, supervisor, instructor and manager. As a qualified Project Manager, Karen offers fixed wing engineering experience and Human Factors and Error Management experience. She has enjoyed a varied career in aviation, working with military, civil and multinational personnel. Prior to joining Baines Simmons in 2012, Karen worked for the Royal Air Force as an engineer and progressed into a Human Factors Training Manager role. She was responsible for developing and delivering a catalogue of training courses to military and multinational engineering and civilian delegates. She managed the design of a new Station Human Factors and Error Management System training delivery plan by Strategic Consulting, including business plan & training strategy development. She developed a business strategy and statistics systems to deliver HF training to over 600 staff and completed Human Factors Continuous Improvement to meet Civil Aviation and Military Aviation Authority standards and policy.
Steve Knight
Steve Knight With over 28 years in aviation, Steve has career experience in military and civil aircraft maintenance and operational environments. He is a professional enthusiastic consultant, and brings extensive practical understanding of airworthiness, quality and safety from an engineering perspective. Expertise and capability
Career background and experience Steve’s aviation career started in the Royal Navy’s Fleet Air Arm, maintaining rotary wing aircraft. Moving into the commercial domain, Steve worked within maintenance departments of large air operators, leading base, line and AOG support teams. As an EASA Form 4 holder, he has extensive CAMO airworthiness and quality experience, and has performed airworthiness reviews as an ARC Signatory. Steve holds an EASA Part 66 Aircraft Maintenance Licence (Category A, B1, B2 & C) and a BEng (Hons) degree in Aircraft Engineering. He is also qualified as an ISO 9001 Lead Auditor and is a Member of the Royal Aeronautical Society. Prior to joining Baines Simmons in 2012, Steve’s achievements include:
Duane Kritzinger
Duane Kritzinger Duane Kritzinger (CEng, PrEng, MRAeS, MBA) practices in the fields or Aircraft Certification and System Safety Engineering. His significant safety expertise lies in his ability to differentiate and integrate the military and civil aircraft safety approaches in an efficient manner to deliver value added output. His certification skills cover the military and civil aviation domains, where assists the certification of products/parts/appliance and the establishment of organisation process and structures to support certification activities. Expertise and capability
Career background and experience Duane’s early career was as a commissioned Officer in the South African Air Force where he represented the Military Airworthiness Board. Duane was later the Principal Safety & Certification Engineer at Marshall Aerospace of Cambridge where he played a key role in the company obtaining Part 21J Design Organisation Approval. He has acted as Technical Support Manager for HIOS (Hercules Integrated Operation Support), responsible for a post-design support team (x60) for the provision of technical advice to the RAF C130 IPT. More recently he has operated as interim manager as Head of Safety Engineering (Air, Land and Sea) for BAE Systems (Australia), where he proposed a corporate wide Safety Management System (SMS) and redefined and integrated the engineering SMS.
Jez Last
Jez Last Jez Last offers a wealth of aviation experience to client’s seeking safety management improvement. He provides specialist advice, guidance and expert recommendations to directors and senior management teams as well as working with safety action group and review board teams. Jez is passionate about the role that safety culture plays in empowering safety management performance and is an expert in building its enabling constituents. Expertise and capability
Career background and experience Jez has over 40 years experience within the aviation industry starting his career as a BOAC aeronautical engineering apprentice. His roles included Head of Airline Safety and Quality Manager for Britannia Airways/Thomsonfly. He operated as a Flight Engineer for Laker Airways, British Caledonian charter and Malaysian Airline System (MAS), conducting schedule and charter world-wide commercial flight operations and was Licensed Avionic Shift Supervisor for Laker Airways Ltd. Jez is a guest speaker for Cranfield University on incident investigation from an airline perspective. He has been a member of the following industry bodies: UK Flight Safety Committee (Treasurer in 2005), Flight Safety Foundation, UK CAA SMS working Group (2006), ECAST Safety Methodology working group, NATS/CAA class G risk assessment methodology working group.
Ian Learmonth
Ian Learmonth Ian offers clients an extensive knowledge and training experience in aviation regulations. He has a strong working knowledge of the continuous airworthiness requirements of EASA Part M and Part 145, as well as CAA, EASA and FAA airworthiness frameworks. Ian brings years of training consultant facilitation skills and experience working with both engineers and flight crews. Expertise and capability
Career background and experience As well as hands-on maintenance support, Ian has held various senior engineering roles. He has held various training positions and delivered training to both engineers and flight crews. Ian offers extensive aviation experience as reflected in the breadth of type ratings held by Ian on his Part 66 B1/C, UK CAA Section L and FAA A&P licences. In qualifications terms he has an Honours degree (Beng) in Aircraft Engineering, Part 66 B1 and C Licensed engineer, and is an ARC signatory with 2 EASA Authorities.
Dave Lewis
Dave Lewis Dave has an extensive background in the development and application of civil aviation safety regulations relating to aircraft certification and continuing airworthiness within the UK. He has provided advice and assistance to overseas Governments and operators on the implementation of Regulations and procedures to meet current ICAO standards and recommended practices. Expertise and capability
Career background and experience Dave spent 40 years in the civil aircraft sector including 29 years with the UK Civil Aviation Authority (CAA). Dave spent his last six years at CAA as Deputy Chief Surveyor with the overall responsibility for maintenance standards and policy. Dave’s achievements include:
Steve Myall
Steve Myall Steve has over 40 years experience across a wide spectrum of the aviation industry. He has been involved in Maintenance, Technical Services, Sales and Marketing, Customer Support, Continuing Airworthiness Management and Regulating. He is able to offers his clients both broad and deep insights from his significant experience working for two aircraft operators, a manufacturer and a regulator. He has held many management positions and has worked all around the world. Expertise and capability
Career background and experience Prior to joining Baines Simmons in 2011, Steve was Manager of the North East & Midlands regional Office of the CAA. His career achievements include:
Stephen has a MSc in Air Transport Engineering, Diploma in Management Studies, and is an Incorporated Engineer and Member of the Royal Aeronautical Society.
Simon Oakes
Simon Oakes Simon provides Safety Management Systems (SMS) training and expertise aimed at enhancing business performance. As a devoted safety improvement specialist, he is passionate about engaging organisations to achieve standards of safety excellence and unlock their potential through the application and integration of core SMS principles - active leadership, intelligent regulatory adoption and a positive people-based safety culture. Expertise and capability
Career background and experience Simon began his aviation career as an Operations Controller for Gama Aviation, before project managing the implementation and operation of an integrated SMS for PremiAir Aviation Group. Simon holds a BSc in Air Transport Management from Loughborough University, a JAR-FCL Private Pilot Licence and NEBOSH National General Certificate in Occupational Health & Safety.
Jenny O'Donnell
Jenny O'Donnell Jenny is a professional consultant specialising in safety management, investigation and human factors training and consultancy. As an investigator she has in-depth experience of incident, accident and event management. Jenny’s enormous expertise, experiences and high energy are invaluable in the facilitation and consultancy services she provides clients and delegates. Expertise and capability
Career background and experience Jenny is a Member of the Royal Aeronautical Society and the International Society of Air Safety Investigators. She is a Chartered Engineer with a BEng (Hons) in Aeronautical Engineering and an MSc in Human Factors and Safety Assessment in Aviation. Jenny was awarded the MSc Director’s prize for her MSc in 2007. Jenny has worked as a flight safety officer, ground school instructor and human factors consultant. Her achievements include:
Jan Peeters
Jan Peeters Jan is a specialist safety management practitioner and skilled in running Safety departments at small and medium airlines. He offers clients comprehensive expertise across most areas of aviation safety management, with a focus on the development of innovative risk management solutions. With over 10 years’ experience in aviation, Jan has implemented a wide range of projects in areas such as Just Culture, Safety communication, Risk Management, Air Safety Reporting, Flight Data Monitoring and Emergency Response planning. He has been responsible for training staff and management on topics such as SMS concepts and Emergency Response. Jan’s approach to SMS is very pragmatic; he specialises in improving safety performance by building bridges between safety practitioners and their management, helping them to convert safety information into practical safety enhancing actions. Expertise and capability
Career background and experience Jan has mostly worked with airlines; he started his career in 2000 as a performance engineer with CityBird in Brussels. In 2003 he joined SN Brussels Airlines as Assistant Flight Safety Officer and in 2005 went to PrivatAir in Geneva as Flight Safety Officer and Emergency Response Manager where he was responsible for the design and implementation of their SMS and Emergency Response programmes. He has also been an active contributor to the Airline Risk Management Solutions group, an aviation industry working group that developed the ARMS risk assessment methodology. Jan has a BSc in Aeronautical Engineering and as an avid world traveller, is fluent in Dutch, French, English, Spanish, German and Brazilian Portuguese.
Niven Phoenix
Niven Phoenix With over 20 years’ experience as a pilot, instructor, and facilitator, Niven offers our clients a wealth of practical experience in flight operations. His pragmatic viewpoint on how airworthiness issues impact at both the operator and organisational levels are particularly relevant in today’s strict regulatory environment.
Expertise and capability
Career background and experience Niven left the RAF in 2011 after achieving command on the two most modern flight decks in the inventory, the C130J and Boeing C17 Globemaster. He is an RAF Central Flying School trained flight and instrument rating instructor, holds a CRMI qualification and ran the RAF C17 Human Factors training programme. He currently flies the Boeing 747 on worldwide long haul operations.
Al Sarjeant
Al Sarjeant Al is a specialist aviation consultant with extensive experience in maintenance policy, training development, aero engineering projects. Al is an ex-Royal Air Force Wing Commander and Head of Maintenance Policy at BAE Systems. Al has been heavily involved in the development and delivery of the Maintenance Approved Organisation Scheme (MAOS) to the UK Military Aviation Authority (MAA) for the issuance of Defence Standards regulations for Mil. Parts 145, M, 66 and 147 (EASA equivalence). Expertise and capability
Career background and experience Al spent 33 years in the RAF, with the last 5 years as a Wing Commander. He went on to become Divisional Head of Maintenance Policy at BAE Systems. He has had experiences that include:
Peter Schneider
Peter Schneider A highly knowledgeable and practical, consultant engineer with many years experience in Technical Services and Human Factors. Peter is a skilled instructional facilitator, competent to train and consult at multiple client levels - directors, management, mechanics and direct entrants to technician level. Expertise and capability
Career background and experience Prior to joining Baines Simmons in 2009, Peter, for 12 years, was a Technical Instructor at Monarch Aircraft Engineering, teaching Airbus Mechanical systems to all levels of students. Peter is an experienced technical instructor, specialising in systems training on Hawker 125, Airbus A318,319,20 & 321, A330 & 340 aircraft. Prior to this, Peter was a Royal Air Force Senior N.C.O., rising to Chief Technician, running structures repair, battle damage and aircraft servicing teams. Peter was an engineer for 25 years working on C130, F4 Phantom, Puma helicopter and Tornado.
David Sturgess
David Sturgess David is a consummate professional with over 40 years extensive aeronautical experience spread across a wide mix of organisational cultures, operational environments, financial situations and aircraft types. He has held senior engineering and quality practitioner positions in commercial airlines around the world including a number of prestigious start-ups where he was directly responsible for creating the obligatory technical, quality and safety systems. Expertise and capability
Career background and experience David has held senior positions within brand new start ups such as Group Quality Manager - easyJet, Technical Director - Regal Bahamas Airways and Head of Technical Services – Emirates. He has also held positions with Gulf Air, Guinness Peat Aviation and BOAC/BA. He has spent many years in the Middle East, Africa and The Bahamas. He holds an EASA Part 66 B1 and C Licence covering piston, prop jet and pure jet aircraft and has an MSc in Air Safety Management (with Distinction).
Ian Thompson
Ian Thompson A professional safety management aviator, instructor and flight operations consultant with 25 years’ experience, Ian advises clients drawing on his extensive, practical experience of delivering high-profile aviation capability in risk-laden environments. Expertise and capability
Career background and experience Prior to joining Baines Simmons in 2012, Ian was a recognised expert in flying training analysis in the Central Flying School, where he delivered major project solutions against a wide range of capabilities. His expertise is underpinned by experience of instruction on ab-initio and frontline types. Experienced in joint operations, with expertise in complex battlespace management and the air land interface, Ian has led the development of air skills training in the British Army. With proven international experience, he has advised and consulted in a variety of roles from tactical air transport to air power development. Currently working towards a Masters in Air Power at the University of Birmingham, he has a degree in Computing and Information Technology, and is an RAF Central Flying School assessed above average Air Instructor. He is a Member of both the Aeronautical Society and the City and Guilds Institute.
Malcolm Trigwell
Malcolm Trigwell Mal is a professional engineer and an experienced Part M and 145 Auditor with worldwide audit experience. He has amassed more than 30 years’ engineering experience in both the military and civilian sectors, working on commercial passenger and freight jets, light aircraft and vintage aircraft. Mal’s particular expertise is in the fields of line and base maintenance, engine overhaul and test. He has a positive solution-oriented attitude together with a strong customer focus. Expertise and capability
Career background and experience Mal began his career in 1978 in the RAF, ending 13 years later with the Queen’s Flight in 1991. He has 19 years’ civil experience covering line and base maintenance as well as engine overhaul on a wide variety of aircraft types including fixed wing and helicopters. Building on his management roles within Titan Airways and extensive engineering expertise, Mal has worked as a Consultant since 2008, covering Airworthiness and Part M/145 auditing.
Barry West
Barry West Barry West is a highly experienced technical planning expert who develops and delivers our industry leading Planning Services. He is passionate about the role Planning can proactively play in enhancing safety and reducing costs through the adoption of 'best practice' philosophies and techniques. Barry works with the technical staff of major airlines to improve the efficiency and effectiveness of maintenance activity. Expertise and capability
Career background and experience Barry started his career as a Licensed Aircraft Engineer, before moving into the Planning role. He has accumulated 38 years of experience in the Planning arena, several being overseas and mostly at a senior level. He has developed several initiatives to plan new 'green field' projects across the maintenance spectrum in the Middle East and UK. Barry is an Associate Member of the Royal Aeronautical Society and Chairman of a local Society branch. He is registered with the Engineering Council since 1971and is an Incorporated Engineer (I.Eng) for over 25 years.
Ralf Zink
Ralf Zink Ralf is a highly experienced consulting airworthiness surveyor. He is a specialist in Certificate of Airworthiness initial issues/renewals, airworthiness reviews and physical aircraft surveys on any type of aircraft. He is an authorised airworthiness surveyor for the issue and renewals of Certificates of Airworthiness, including export Certificates of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry. Ralf brings enormous international experience to clients of Baines Simmons. Expertise and capability
Career background and experience Ralf has worked within the civil aviation industry for 24 years, with over 10 years in a Quality organisation. He started his career at the German aircraft manufacturer Dornier. He gained enormous experience in new airworthiness certification development and flight tests as well as line and base maintenance setups. Ralf is an EASA Part 66 B1, C, CNP Licence holder covering various types of airliner & business jets, turboprop and jet A/C. He has held a wide variety of airworthiness review staff authorisations. Service Support Our friendly Service Support team are responsible for the delivery of excellence in our customer service. We aim to be ‘easy to do business with’ and so we endeavour to deliver great service and be fully responsive to your needs at all times.
Kim Austin
Kim Austin Kim is the key focus point for all Baines Simmons client service delivery. She has a passion to ensure that all client needs are fully met, from the initial service enquiry right through to the final project delivery closure. With her team she ensures that the most appropriate consultant / facilitator is allocated to the assignment, goes to the right location with the right materials and briefing and is ready and capable of delivering the Baines Simmons professional service standard at all times. Kim and her team manage all the logistics associated with consulting and training service assignments. Expertise and capability Kim is an experienced business services management professional with expertise in service delivery provision across a wide portfolio of clients. Her expertise includes:
Career background and experience Prior to joining Baines Simmons Kim gained extensive experiences in major blue chip organisations such as Sun Microsystems and StorageTek, responsible for global remits delivering client training engagements in multiple countries around the world.
Andrea Gorton
Andrea Gorton Andrea aims to make it easy for our customers and suppliers to work with Baines Simmons. She manages the day-to-day aspects of the Baines Simmons financial department, incorporating system and process improvements to cater for the growing demands on an already busy team. Combining this with her ethos of continuous improvement, Andrea endeavours to provide the company and its clients with a highly efficient, professional financial service. Career background and experience Prior to joining Baines Simmons in July 2011, Andrea managed the finances of an Occupational Psychology business for 9 years.
Zoe Martin
Zoe Martin Zoe runs our open training service and is responsible for ensuring the highest levels of client satisfaction are met at our purpose built training academy and remote sites around the globe. She plans the schedule of training to meet our customer requests, co-ordinates the delivery of the training and routinely canvasses delegates so that we may understand our clients’ needs better. Zoe’s aim is to provide high value, world class training to all our client delegates to make a contribution to improving aviation safety. Career background and experience Prior to joining Baines Simmons in 2011, Zoe was project manager for an international software solutions company. Before this, Zoe held a number of management and supervisory roles in professional training companies where she developed and refined her ability to translate client needs into real solutions.
Charlotte Aitken
Charlotte Aitken With a career background in aeronautical information analysis and customer services, Charlotte is ideally placed to use her friendly, efficient skills to best support our worldwide network of clients by ensuring the standards of our service are world-class. Similarly, our Consultants benefit from having first class back-up when out in the field. Working as part of our busy Service Delivery Team, Charlotte is responsible for co-ordinating the logistical arrangements for our team of Consultants including travel, visas and accommodation on a worldwide basis. She also ensures all supporting training course information for delegates is produced to a high standard. As an example, this will involve co-ordinating the production of over 18,000 delegate training materials, course handouts and Consultants’ presentations delivered to UK military aviation personnel involved in the DAEMS (Defence Aviation Error Management System) programme, which Baines Simmons is delivering on behalf of the MAA over a three year period. Her fine attention to detail ensures everything from issuing delegate certificates to responding to enquiries are handled and processed efficiently by the team. Career background and experience Prior to joining Baines Simmons, Charlotte worked as an Aeronautical Information Management Analyst for an international provider of flight operations software for the commercial aviation industry. She has always worked in a customer-focused role and has a passion for aviation.
Francesca Balgobind
Francesca Balgobind Francesca is responsible for our general accounting, with special focus on our customers invoicing and credit control. She provides assistance to our Financial Controller and Head of Finance in the financial support of the business. Francesca joined Baines Simmons in 2008 and has over 15 years of accounting experience gained from working with various companies in Zimbabwe and the UK.
Katie Brooke
Katie Brooke Katie is the first voice you will hear at Baines Simmons and manages our busy Front of House and Reception day-to-day. Katie receives all our telephone general enquiries and is a useful first point of contact into the business. She is a key member of the business, supporting incoming client calls and enquiries and supporting our consultants to ensure clients receive all their training material and certificates. Additionally she supports the general office administration and logistics activity. Career background and experience Katie has over 20 years of local government experience in secretarial and administration roles.
Sophie Krause
Sophie Krause Sophie is an Airworthiness Co-ordination Administrator supporting our managed service contract operations on behalf of the Isle of Man government. She is responsible for the efficient processing of applications for the issue/renewal/export of Certificate of Airworthiness surveys, this involves liaising with Isle of Man government representatives, applicants and technicians together with our large pool of authorised surveyors to organise surveys on a worldwide basis. Career background and experience Prior to joining Baines Simmons, Sophie spent six years working in areas of aviation including passenger service and airworthiness. She has always worked in a customer-focused industry and has a passion for all things aviation!
Judith Lucas
Judith Lucas Judith is responsible for arranging our professional client training services. She ensures client training events run smoothly by arranging trainers travel and accommodation on a worldwide basis, contract sheets and course notes and general support. In her administrative role, she has gained an invaluable wealth of customer knowledge that enormously helps clients training activities and logistics run efficiently. Career background and experience Judith joined Baines Simmons after 16 years within various passenger operational areas at British Airways.
Elaine Matthews
Elaine Matthews Elaine is an Airworthiness Co-ordination Administrator supporting our managed service contract operations on behalf of the Isle of Man government. She is responsible for the efficient processing of applications for the issue/renewal/export of Certificate of Airworthiness surveys, this involves liaising with Isle of Man government representatives, applicants and technicians together with our large pool of authorised surveyors to organise surveys on a worldwide basis. Career background and experience Prior to joining Baines Simmons Elaine came from a background of solid administrative experience gained from working in the legal profession, SMEs and public service organisations.
Gailute (Gail) Sadauskiene
Gailute (Gail) Sadauskiene Gail is responsible for operating all day-to-day accounting functions, with special focus on purchase ledger related activities. She also provides valuable support to our Financial Controller and Head of Finance in all aspects of the financial services provided for the business. Career background and experience Prior to joining Baines Simmons in 2012, Gail gained over 4 years of accounting experience working with companies such as Overfinch Bespoke Vehicles and McClaren, whilst also studying for her AAT qualification.
Ursula Tucker
Ursula Tucker Ursula is responsible for assisting clients with our open training events at our purpose-built Aviation Training Academy. She enjoys working in a busy, customer focused environment and is the central point of contact for all open training administrative and logistical needs, ensuring that courses run smoothly. Ursula’s aim is to ensure that a high level of support is always provided to visiting delegates and training consultants. Career background and experience Prior to joining Baines Simmons, Ursula co-owned and operated a successful landscaping supply business which she eventually sold. She was heavily involved in all aspects of the business and had the opportunity to develop a wide variety of business and administrative knowledge as well as hone her customer and supplier relationships management skills. |
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