Civil AviationMilitary Aviation
Aviation Authorities


Subject Leader

Steve Harriss

Steve Harriss
As our Error Management Systems subject leader, Steve has been instrumental in leading several major Error Management programmes around the world.
Steve is a ICAO trained Military Air Accident Investigator and has led programmes for:

  • Royal Air Force
  • Royal Navy
  • DE&S

Our Error
Management Leadership

About Us

Error Management Systems (EMS) Expertise

"Expertise that can assist you to build the safest possible Error Management Systems and build a generation of professional people, capable of making the safest possible choices within your system"

Our Expertise

We have implemented Error Management Systems (EMS) across some of the world’s leading Civil and Defence aviation organisations.

Baines Simmons programmes manage clients through their entire EMS development from conception to realisation - progressing through 4 primary stages of an evolutionary journey:

1. Understand 2. Enable 3. Report 4. Learn

We operate as Change Managers; we change "hearts and minds".

Our programmes are market leading. We provide consulting services, EMS programme leadership and in-company training services. We offer expertise in human and organisational psychology to understand and better manage their implications and effect in the aviation world.

Our large group of expert consultants don’t just talk it! - they have years of "hands-on" experience, influencing, implementing and researching best practices. They have seen it; they have heard it and they have done it!

Our market leading expertise can support you across:

  • Error Management Diagnostics
  • Management Development
  • Human Factors
  • Event Investigation
  • Error Classifications
  • Maintenance Error Decision Aid (MEDA)
  • Culture development (SHoMe & SHOps)
  • Just Cultures (FAIR)
  • Error Reporting
  • Error Systems and Processes development

Baines Simmons Error Management Systems expertise is well proven in Civil and Defence Aviation environments to improve:

  • Operational performance improvements
  • Safety Management improvements
  • Financial improvements
  • Asset management improvements
  • Safety culture improvements
  • Partner & supply chain management improvements
  • Regulatory compliance improvements
  • Low level (latent) Risk Management
  • Employee satisfaction
  • Proactive risk reduction

How we will work with you

Our Human Factors EMS programmes win senior management buy-in.

We can provide you access to the essential knowledge, tools and framework, to understand what type of maintenance errors are occurring and enable your EMS practitioners to manage the risk accordingly.

We provide a common language to communicate the risks associated with the ‘human element’ around the organisation.

We can enable you to not just acquire but also expertly APPLY the HF knowledge learnt in the classroom in practical ways on the hangar floor. All our consultants are experts, who are passionate and focussed on offering practicable solution, to help people make our profession safer.

Why us? Our track record

We have worked around the world with some of the world’s leading Civil and Defence aviation organisations to implement Error Management Systems - such organisations as Qantas, BAE Systems, Rolls Royce, QinetiQ, Gulfstream and Singapore Airlines to name a few.

Discover how we can assist you and your organisation
- call us for an informal discussion on +44 (0)1276 855412

Error Management Systems Training

Error Management Systems Support

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