There is a demand for Safety Management to continuously develop.
Baines Simmons can now support the development of our clients SMS within Flight Operations through our unique knowledge and expertise in the field of Error Management.

The on-going regulatory demand, the need to manage costs and the constant delivery of Safety, is a difficult balancing act in the modern operating environment. By gaining a full understanding of our Clients operational needs Baines Simmons can deliver the necessary support to develop a cost effective, safe, error Conscious Culture within our client’s organisation through systems developed by our World Class people.

Our Expertise

Baines Simmons is a proven world leader in analysis, design, build and implementation of SMS systems through Human Factors programmes, focussed on error management to the Aviation industry.

We combine world class consulting services and training courses to deliver realisable business benefits far beyond compliance that builds error awareness and inspires organisational and individual responsibility through effective leadership and responsive focused training our expert consultants don’t just talk it! - they have years of "hands-on" experience, influencing, implementing and researching best practices. They have seen it; they have heard it and they have delivered.

We are Change Managers.

Flight Ops Consulting Services

• SMS culture diagnostic (Where are we now)
• Safety Management System Development (Where are we going)
• Culture development SMARRT
• Crew Resource Management and Human Factors
• Event Investigation (FDM: CAP 739 Annex 13)
• Just Culture (FAIR Tool)
• Error Reporting (LOSA ASR MOR FDM and FRMS)
• Error Systems and Processes development
• Error Classifications
• Line Orientated Safety Audits (LOSA)
• Scheduling and Management
• Fatigue Management (FRMS)

Flight Ops Training

• Crew Resource Management (Flight Deck and Cabin Crew)
  • Initial
  • Recurrent
  • Change of Operator or Type
  • Core
• LOSA Training for Auditors
• SMS for Senior Management
• FRMS Training
• Investigation Training including Just Culture
• EU-Ops The Changes
• EU-Ops Managing the Changes
• Compliant Training: Safety Equipment Procedures
  • First Aid
  • Aviation Security
  • Dangerous Goods
  • Cabin Safety including Practical training (wet drills & Fire fighting)
  • Cabin Service training
  • Conflict management

Baines Simmons Safety Management Systems expertise is well proven in Civil and Defence Aviation environments to improve:

• Financial improvements
• Operational performance improvements
• Safety Management improvements
• Asset management improvements
• Safety culture improvements
• Partner & supply chain management improvements
• Regulatory compliance improvements
• Low level (latent) Risk Management
• Employee Engagement
• Proactive risk Management

How we will work with you

Our SMS programmes win senior management buy-in.

We can provide you access to the essential knowledge, tools and framework, to understand what type of Flight Operations errors are occurring and enable your SMS to develop in a Focused approach to reduce risk and costs.

We provide a common language to communicate the risks associated with the ‘human element’ around the organisation.

We can enable you to not just acquire but also expertly APPLY the HF knowledge learnt in the classroom in practical ways on the Flight Deck. All our consultants are experts, who are passionate and focussed on offering practicable solution, to help people make our profession safer.

Why us? Our track record

We have worked around the world with some of the world’s leading Civil and Defence aviation organisations to implement Error and Safety Management Systems - such organisations as Qantas, BAE Systems, Rolls Royce, QinetiQ, Gulfstream and Singapore Airlines to name a few.

Discover how we can assist you and your organisation
- call us for an informal discussion on +44 (0)1276 855412