TERMS AND CONDITIONS - OPEN TRAINING
Open Training Course - Refund, replacement and cancellation terms
Booking a Course
Course bookings can be made by completing and returning the online booking form. Receipt of your booking request will be confirmed by email. All booking requests will remain provisional until payment is received. Joining instructions will not be issued until booking requests are confirmed.
Payment must be made prior to course commencement. All bookings remain provisional until payment is received. We reserve the right to re-allocate or cancel the place to another delegate if fees are not paid on time. Payment can be made on-line or over the phone via credit or debit card. BACS payments are also accepted.
In the event of a delegate cancelling their registration for training and services the following charges will apply:
Over 4 weeks prior to commencement: No charge
4 weeks prior to commencement: 20% of the course fee
2 - 4 weeks prior to commencement: 50% of the course fee
Less than 2 weeks prior to commencement: 100% of the course fee
In the event of a booking cancellation we reserve the right to reclaim any discounts previously awarded.
Cancellation instructions must be received in writing by Baines Simmons Limited.
Baines Simmons Limited reserves the right to cancel its courses at any time. Delegates will be notified and all monies will be refunded.
You can substitute a delegate on a programme at any time free of charge. Simply call our training advisers on +44(0) 1276 859 519
In the event of a delegate transferring their registration for training to a later training date the following transfer charges will apply:
4 weeks prior to commencement: No charge
2 - 4 weeks prior to commencement: 30% of the course fee
Less than 2 weeks prior to commencement: 60% of the course fee
The transfer option only applies to delegates transferring to a different date within the same calendar year on the same course. Transfers can only be used once. If that transfer is then later cancelled and/or the delegate fails to attend, the full course fee remains payable. The choice of revised date must be specified at the time of the transfer.
All fees on our website are current at the time of publishing. However, we reserve the right to change them. In any event, Baines Simmons reserves the right to refuse admission if payment has not been received prior to attending the course. All our fees are inclusive of course materials, refreshments and lunch and exclude all other meals, accommodation and transportation unless otherwise stated.
Programme Content, Dates & Venues
Baines Simmons reserves the right to change venues and trainers and alter or cancel published dates without liability. Due to the evolving nature of our training courses and our commitment to continuous improvement initiatives, Baines Simmons reserve the right to change the course content and / or trainer, at any time in line with market demands.
For further information email email@example.com or call our training advisers on + 44(0)1276 859 519
Baines Simmons Limited, Building A5, Fairoaks Airport, Chobham, Woking, Surrey GU24 8HX United Kingdom