2015 Performance in Aviation Safety Awards – 4 Specialist Category Winners announced
Baines Simmons, sponsor of the 2015 Performance in Aviation Safety Awards, is delighted to recognise four specialist category winners for their excellent performance in key aspects of aviation safety.
In addition to the overall Performance in Aviation Performance Awards winner, four specialist category winners were announced by Sir Timo Anderson KCB DSO, non-Executive Director and Chairman of the Safety and Security Committee at Flybe Group at a gala dinner on the first evening of the Fourth European Aviation Safety Awards which took place on Nov 3-4 at the London Heathrow Marriott Hotel.
PROACTIVE CULTURE: London City Airport
Nominated by: Harry Harrad, Airside Safety & Compliance Manager
“Dashboards provide evidence that trend monitoring is very good – this is an excellent example of a well-managed organisation.”
“They have identified their weaknesses… fixing the small things is contributing to reducing the larger problems.”
“There is evidence of a visible shift in culture – their Just Culture reflected in helping to drive down “They have an innovative way of encouraging airport users to be part of airport management system.”
“They are extending their oversight to all airport users, bringing in wider reports from all areas.”
“This is a leading example of Airport SMS.”
Award entry summary:
Establishing and maintaining a positive safety culture
London City Airport actively encourages its’ staff to report even the smallest of occurrences so that any potential failures or weaknesses can be identified before a more significant event takes place. In 2012 the airport created a new role – Airside Safety and Compliance Manager to strengthen its focus on SMS, HIRAC, Accident and Safety Investigations, Airport Community Engagement and Human Factors.
In 2013, London City Airport was the first pilot airport in the UK to roll out a ‘Just Culture’ campaign, working in partnership with the Civil Aviation Authority and the Airport Community at London City Airport. The campaign has gradually led to the Airside Safety Team seeing a significant increase in the number of safety reports being raised by airside workers after they witness, or they themselves undertake, an unsafe act.
SUPPORTIVE CAPABILITY: Qantas Engineering, Australia
Nominated by: David Mangan, Deputy Manager, Quality & Safety
“85% of the workforce are engaged in either reporting or are a recipient of action resulting from post-report analysis. This is an example of excellent progress; Qantas is well on track.”
“Data is relevant and well used to show positive improvements – the impact is clearly linked to evidence.”
“They recognise next steps – how will they harvest and use their data? They are yet to ‘train their corporate brain’ to identify good from bad.”
“Clear evidence of sustained volume of benefit over a long period of time – powerful stats.”
“Qantas is driving towards being proactive – weighted risk and trends.”
“The results are significant – this is a huge volume of reports from a huge organisation. The results are therefore not only significant but very encouraging.”
Award entry summary:
Introducing and Using Electronic Reporting of Maintenance Occurrences
Qantas Engineering has been reporting maintenance occurrences electronically for the past eight years, during which time more than 138,000 reports have been received, of which 43,000 have been Engineering Operational Safety, Quality and Compliance related. Having a good reporting system has improved organisational eyesight and awareness, which in turn has allowed the management team to resolve the issues reported. Qantas has also worked hard to change the mindset of the team, creating a just culture where people are able to be open and honest in sharing issues as they occur.
The challenge now is in improving the analysis of the large pool of data and training their ‘corporate brain’ to identify which trends are good and which are bad. Qantas is now working towards the second generation of electronic reporting, improving its data analysis capabilities and understanding how to use their experience to improve the whole airline’s safety performance visibility and treatment of issues.
ACTIVE LEADERSHIP: RAF Gibraltar
Nominated by: Station Commander Wing Commander Greg Smith and Flight Lieutenant Avril Webb
“This is a Permanent Joint Operating Base – managed by Joint Forces Command. They are often regarded as ‘out of sight, out of mind’. There is a very small team of permanent staff and they operate in an international and very challenging airport.”
“They are clearly passionate and desperate to change the culture – this is a very committed small team with scant resource.”
“They are doing lots of excellent work – instilling a sense of ownership and changing the culture, and importantly, having a positive impact – all at no additional cost to the MOD.”
“This is a very impressive submission – lots of energy, enthusiasm and clear passion from a small team.”
“They have gone fro very poor to very good in just one year.”
“This is all the more powerful because of the way they have engaged with so many different communities – integrating with the local community, civil, military, maritime etc.”
“Innovative approaches in a challenging environment – fantastic job. Let’s hope it can be sustained. They deal with controlled runway incursion of 1200 people every day! This is a very complex operating environment – even a power station on the final approach to the runway!”
Award entry summary:
Building a Safety Culture: transforming an airfield’s safety performance
RAF Gibraltar has transformed the safety performance of its airfield – which is crossed on foot or by vehicle by everyone entering or leaving the country – from zero to an emerging positive safety culture, in just one year.
RAF Gibraltar recognises that Safety Performance goes beyond the measurement of pure compliance and needs to include broader psychological factors such as awareness and understanding of risk and the culture of the organisation. Performance at this station has been regularly measured by the RAF Safety Centre through a series of assurance visits and through trend analysis of both reporting levels and types of safety reports. They have also successfully monitored the uptake and engagement of different organisations and sections at the airfield in both educational opportunities and safety meetings.
HUMAN FACTORS & ERROR MANAGEMENT: RAF Marham
Nominated by: Squadron Leader Tim Casey and Wing Commander Andrew Fell
“This is a complex operation… HF training is good and resolution time is very good…”
“3rd age reporting is very good – positive example of performance.”
“The Air Safety Cell provides an excellent examples of leadership…”
“This is a real step change in the military –there is a massive improvement in stats; Marham is generally at least twice as good as other stations…”
Award entry summary:
A revolutionary improvement to its Total Safety culture has generated best practice across the Service
The Air Safety Cell (ASC) has provided a revolutionary improvement to the Total Safety culture at RAF Marham and generated best practice that has been adopted across the Service and into commercial enterprise. Whilst difficult to quantify culture, the campaign has delivered improved reporting, both in terms of numbers of reports and their maturity, leading to increased understanding and the ability to learn from incidents, which will in the future lead increasingly to proactive safety management.
Their attainment has gained plaudits from across the Service with the ASC being singled out for particular praise during its Occurrence Review Group (ORG) and Error Management Training. Increasing the quality and maturity of safety reports has enabled the station to respond with more effective and intelligent recommendations, which has encouraged further reporting. This ‘virtuous circle’ aims to deliver proactive, and hence preventative, intervention in the future.
The awards were judged by a prestigious panel of judges who were selected for their experience, insight and practical experience of safety management at the highest levels.
- Air Vice-Marshal Paul Atherton OBE RAF, Director, Military Aviation Authority (MAA)
- Simon Roberts, UK Representative, Safety Management International Collaboration Group (SMICG) and SMS Programme Lead, UK CAA
- Simon McNamara, Director General, European Regional Airlines Association
- Dai Whittingham, Chair of UK Flight Safety Committee (FSC)
- Bob Simmons, Director, Baines Simmons
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