Baines Simmons gives SCORE to Rotor & Wing's 2010 Summit - Baines Simmons
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Baines Simmons gives SCORE to Rotor & Wing’s 2010 Summit

Excerpts from: “Accidents and Incidents: It’s All Human Factors”

A panel of speakers at the Rotor & Wing 2010 Safety & Training Summit on June 8 reiterated the importance of an “active safety culture” within an organization and argued that everything in aviation boils down to human factors. The Summit in Denver drew experts together from various sectors of the industry.

“The important thing to remember about the accidents and incidents that do happen, that we can learn from, is that it really is all human factors,” said Immanuel Barshi, senior principal investigator of human-systems integration for NASA.

Tim Rolfe, Bristow European Operations chief training captain for the Sikorsky S-92, is involved in the company’s safety management systems (SMS) program. He says that organizations must first define an acceptable risk level.

Baines Simmons gives SCORE to Rotor & Wing's 2010 Summit

L-R: Jerry Allen of Baines Simmons, Bristow’s Tim Rolfe, Immanuel Barshi from NASA and Chris Baur, Rotor & Wing columnist. Photo by Andrew D. Parker

Jerry Allen managing director of Baines Simmons-Americas, quantified this acceptable level of risk concept, through briefing the results of the Baines Simmons Safety Culture Organization Review and Evaluation (SCORE®) assessments involving more than 2,000 maintenance personnel. “The effect of human factors programs is not necessarily the one that we hoped that it would be,” Allen explained.

He pointed to figures that show 53 percent of respondents disagreed (44 percent) or strongly disagreed (9 percent) with the statement, “Before I start a job, I’m always given the necessary information.” A total of 41 percent agreed or strongly agreed, and 6 percent did not agree or disagree. When asked, “We often have to rush jobs due to unrealistic deadlines,” 84 percent agreed/strongly agreed, 8 percent disagreed and 7 percent answered neither.

Other trends in the Baines Simmons numbers indicate that 81 percent agreed/strongly agreed with the statement, “We usually manage to complete a job despite the non-availability of the specified equipment/tools,” while 12 percent disagreed and 8 percent said neither.