Understanding behaviour is essential to occurrence investigations.
When there has been a safety-related event that indicates a potential safety risk, an occurrence investigation is conducted, not to assign blame but to understand what has happened and why, so corrective actions can be put in place.
In our latest video, our Consultant Sam Hudson, alongside Marketing Manager Bethan Flynn, discuss how occurrence investigations need to identify the types of behaviours that contributed to an event, including human error and violations, and learning from them.
Our ‘Practical Skills for Investigators’ course equips you with the tools to dig deeper, identify what’s really going on, and drive meaningful changes that improve operational performance.
At the heart of this discussion is our FAiR 3 System, a structured, credible approach to embedding Just Culture principles and enabling consistent, fair decision-making. Whether you're starting your journey or refining an existing framework, FAiR 3 helps teams align what happened, why it happened, and what should happen next.