Singapore Airlines and SilkAir learn from Baines Simmons SMARRT™ diagnostics
Technical Director Bob Simmons and Principal Consultant, David Innes, recently completed independent safety audits for Singapore Airlines and SilkAir.
Baines Simmons Director Bob Simmons and Principal Consultant David Innes with Singapore Airlines Mr Kess Chiang, Senior Manager Quality (left) and Mr Andy Ng (right).
The audits were completed over three weeks using three modules of our SMARRT™ diagnostic tool set, culminating in comprehensive reports on a range of safety issues. Bob Simmons said “The tools worked well – enabling us to quickly analyse complex management processes and organisational arrangements, whilst equally assessing the human influences on system performance. Completion of the Error, Quality and Airworthiness Management modules provided a cohesive review of the two airlines and their maintenance organisation SIAEC’s processes”.