The link between Managed Competence & Safety Performance
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The link between Managed Competence and Safety Performance – Keven Baines invited to present the importance of Managed Competence at SMICG Industry Day

Keven Baines, Director of Baines Simmons, was invited by the Safety Management International Collaboration Group (SMICG) to present his thoughts and views on the importance of Managed Competence – a key enabler for Safety Performance at their recent 6th SMICG Industry day, which took place in Cologne, Germany. You can see his presentation here. His presentation focused on two key themes:

  • The difference between competence development and training
  • What exactly is meant by ‘managed competence’ and how important this is for overall safety performance.

SMARRT MAPThe event brought together experts from Authorities worldwide and key representatives from European industry with the objective of sharing experience and best practice on SMS. It also provided a rare opportunity for aviation industry to engage directly with authorities that are working together on SMS.

The main theme of the Industry day was SMS training. ICAO Standards (Annex 19; Appendix 2) require service providers to develop and maintain a safety training programme that ensures personnel are trained and competent to perform their SMS duties. Likewise, EASA Organisation Requirements (e.g. ORO.GEN.200 Management system point (a)(4) and related AMC) require that all personnel receive safety training as appropriate for their safety responsibilities.

In addition to sharing his views on Managed Competence, Keven offered insights into issues such as:

  • How organisations determine SMS related training needs and the scope of SMS training
  • Categorisation of personnel for the definition of tailored training needs and programmes (managers, operational personnel, partners and subcontractors)
  • Training and competencies of a Safety Manager
  • Whether and how SMS training is integrated with other training programmes and courses (e.g. HF training)
  • How an organisation’s safety risk management and internal audit results feed into SMS training
  • What other inputs are considered to define training content and frequency
  • Experience with using external training providers and training material
  • How to measure SMS training effectiveness
  • Experience with oversight authority expectations and demands on SMS training