The rich data collected online operations by LOSA enables proactive hazard identification and can be a powerful asset in your Safety Management System. When designing operations, standards and training, operators make assumptions about how work is done on the line i.e. ‘work-as-imagined’. LOSA provides a unique insight into ‘work-as done’ during real operations and provides valuable insights into what is actually working well, or not so well, on the line. Based on the data, and following a risk assessment, risk mitigation actions can be prioritised and implemented.
LOSA data is collected by crew from your airline, trained to be LOSA observers while sitting on the jumpseat. The observers collect de-identified information on the effectiveness of threat and error management, and behavioural indicators of pilot core competencies.
As well as facilitating evidence-based safety, LOSA enables an Operator to develop and maintain an Evidence Based Training (EBT) programme (GM1 ORO.FC.230 (a); (b); (f) Recurrent training and checking GM2 ORO.FC.A.245, ATQP)
Each LOSA we design is bespoke, created to answer our customer's key operational question(s).
Our service includes:
We can help you ensure your LOSA programme is fit for purpose and helps you to: