Academy Training Course – Refund, replacement and cancellation terms
Please be advised that Baines Simmons terms and conditions supersede any terms and conditions contained in client or third-party documentation, including but not limited to purchase orders.
Booking a Course
Course bookings can be made online, or by completing a booking form. Receipt of your booking request will be confirmed by email. All booking requests remain provisional and joining instructions will not be issued until payment is received. We advise not booking any non-refundable flights or hotels until your joining instructions have been received. If you require any reasonable accommodations to attend a course, please advise us and we will do our best to support you.
Payment Payment must be made prior to course commencement; bookings remain provisional and joining instructions will not be issued until payment is received. We reserve the right to re-allocate or cancel the place to another delegate if fees are not paid on time. Payment can be made on-line or over the phone via credit or debit card. BACS payments are also accepted.
Cancellations
In the event of a delegate cancelling their registration for training and services the following charges will apply:
Over 4 weeks prior to commencement of training: No charge
2 - 4 weeks prior to commencement: 50% of the course fee
Less than 2 weeks prior to commencement: 100% of the course fee
In the event of a booking cancellation we reserve the right to reclaim any discounts previously awarded.
Cancellation instructions must be received in writing by Baines Simmons Limited.
Baines Simmons Limited reserves the right to cancel its courses at any time. Delegates will be notified and all monies will be refunded.
Delegate substitution You can substitute a delegate on a programme at any time free of charge.
Simply call our learning advisors on +44(0)1276 859519.
Transfers
In the event of a delegate transferring their registration for training to a later training date the following transfer charges will apply:
Over 4 weeks prior to commencement of training: No charge
2 - 4 weeks prior to commencement: 30% of the course fee
Less than 2 weeks prior to commencement: 60% of the course fee
The transfer option only applies to delegates transferring to the same Academy course on a different date within 12 months of the original course start date. All terms and conditions remain the same as for the originally booked course and date. Transfers can only be used once. If that transfer is then later cancelled and/or the delegate fails to attend, the full course fee remains payable. The choice of revised date must be specified at the time of the transfer.
Fees
All fees on our website are current at the time of publishing. However, we reserve the right to change them. In any event, Baines Simmons reserves the right to refuse admission if payment has not been received prior to attending the course. All our fees are inclusive of course materials, refreshments and lunch and exclude all other meals, accommodation and transportation unless otherwise stated.
Programme Content, Dates & Venues
Baines Simmons reserves the right to change venues and trainers and alter or cancel published dates without liability. Due to the evolving nature of our training courses and our commitment to continuous improvement initiatives, Baines Simmons reserve the right to change the course content and / or trainer, at any time in line with market demands.
Intellectual Property Rights
All rights reserved. Whilst some of the material delivered during this course is in the public domain, the majority is either directly copyright protected by Baines Simmons Limited or the method of delivery remains the Intellectual Property Right of Baines Simmons Limited. No part of these training materials shall be reproduced or utilised, in any form, or by any means, including photocopying, recording or taking screenshots by any information storage and retrieval system for the commercial benefit of the delegates or any third party.
For further information email training@bainessimmons.com or call our training advisers on +44(0)1276 859 519
Virtual Academy Training Courses – Terms & ConditionsRefund, replacement and cancellation termsPlease be advised that Baines Simmons terms and conditions supersede any terms and conditions contained in client or third-party documentation, including but not limited to purchase orders.
Booking a CourseCourse bookings can be made online, or by completing a booking form. Receipt of your booking request will be confirmed by email. All booking requests remain provisional and joining instructions will not be issued until payment is received. If you require any reasonable accommodations to attend a course, please advise us and we will do our best to support you.
PaymentPayment must be made prior to course commencement; bookings remain provisional and joining instructions will not be issued until payment is received. We reserve the right to re-allocate or cancel the place to another delegate if fees are not paid on time. Payment can be made on-line or over the phone via credit or debit card. BACS payments are also accepted.
Cancellations
In the event of a delegate cancelling their registration for training and services, the following charges will apply:
Over 4 weeks prior to commencement of training: No charge
2 - 4 weeks prior to commencement: 50% of the course fee
Less than 2 weeks prior to commencement: 100% of the course fee
In the event of a booking cancellation, we reserve the right to reclaim any discounts previously awarded.
Cancellation instructions must be received in writing by Baines Simmons Limited.
Baines Simmons Limited reserves the right to cancel its courses at any time. Delegates will be notified and all monies will be refunded.
Delegate substitutionYou can substitute a delegate on a programme at any time free of charge. Simply call our learning advisors on +44(0)1276 859519.
Transfers
In the event of a delegate transferring their registration for training to a later training date the following transfer charges will apply:
Over 4 weeks prior to commencement of training: No charge
2 - 4 weeks prior to commencement: 30% of the course fee
Less than 2 weeks prior to commencement: 60% of the course fee
The transfer option only applies to delegates transferring to the same Academy course on a different date within 12 months of the original course start date. All terms and conditions remain the same as for the originally booked course and date. Transfers can only be used once. If that transfer is then later cancelled and/or the delegate fails to attend, the full course fee remains payable. The choice of revised date must be specified at the time of the transfer.
FeesAll fees on our website are current at the time of publishing. However, we reserve the right to change them. In any event, Baines Simmons reserves the right to refuse attendance if payment has not been received prior to attending the course. All our fees are inclusive of course materials.
Programme Content, Dates & PlatformBaines Simmons reserves the right to change platform and trainers and alter or cancel published dates without liability. Due to the evolving nature of our training courses and our commitment to continuous improvement initiatives, Baines Simmons reserve the right to change the course content and / or trainer, at any time in line with market demands.
Intellectual Property RightsAll rights reserved. Whilst some of the material delivered during this course is in the public domain, the majority is either directly copyright protected by Baines Simmons Limited or the method of delivery remains the Intellectual Property Right of Baines Simmons Limited. No part of these training materials shall be reproduced or utilised, in any form, or by any means, including photocopying, recording or taking screenshots by any information storage and retrieval system for the commercial benefit of the delegates or any third party.
Delegate Technical Requirements
For further information email training@bainessimmons.com or call our training advisers on +44(0)1276 859 519
