SMARRT MAP™ - Human Factors & Error Management
+44 (0)1276 855 412

SMARRT MAP™ Human Factors & Error Management


Achieving a performing Human Factors & Error Management (HF&EM) System

The Baines Simmons SMARRT MAP™ has been developed to assist organisations understand, build and power up their safety management system for performance. The HF&EM Management System enables an organisation to optimise human performance in the workplace. Based on a comprehensive understanding of human factors principles, it should manage an organisation’s ability to identify error-promoting conditions and proactively manage human error to enhance organisational safety performance.
SMARRT MAP - Human Factors & Error Management

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A proactive HF&EM System gives an organisation the ability not only to reduce and contain error, but also to manage these activities so that they continue to work effectively, providing enduring organisational learning and an appropriate level of safety protection.

Through a structured approach of progressive management system elements that include: Reporting, Investigation, Intervention, Feedback & Promotion and Continuous Improvement, performance can be evaluated and monitored. Collectively, these elements should reduce, and wherever possible, remove performance-influencing factors which can have a detrimental and undesirable effect on human safety performance. A performing HF&EM System proactively responds to identified risks and actively seeks to integrate HF&EM across Design, Manufacture, Operations and Maintenance.

Using our SMARRT MAP™, industry-wide experience and practical expertise in aviation regulations, compliance and safety management, we can work with you to evaluate, benchmark and identify areas for enhancement towards overall safety performance improvement.

To find out more about our approach to safety performance and how we can help you, please contact one of our business advisors:
Tel: +44 (0)1276 855412