TT23 | 2 days | Grade: Foundation
Effective root cause analysis and corrective action is a regulatory requirement for good reason. A problem will simply return without a full understanding of why it occurred in the first place, leaving you exposed to the same risks and inefficiencies.
However, the quality of responses detailing root cause and corrective and preventive actions varies considerably, with much confusion over what constitutes a root cause and how best to identify it. With multiple methodologies available, how do you choose which one is the right one for you, and how can you be sure that your proposed solution will be effective?
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How will this course benefit me?
Compliant with the standards outlined in the CAA guidance document CAP 1760, this course will show you how to investigate all aspects of an event to identify the underlying problem (root cause), separate it from the contributing factors, and enable you to effect changes that prevent re-occurrence and result in demonstrable continuous improvement.
It will equip you with:
Key areas of focus
There are no prerequisites required to attend this course. It is, however, expected that attendees have a basic understanding of the EASA regulations.
Frequently asked questions
Q. I see you offer both an investigation skills course and this root cause analysis course. What’s the difference between them?
A. Our investigations courses concentrate on investigations as one of the methods of establishing the root cause of an event, but don’t go into any detail about other possible methodologies. This course gives an overview of the root cause analysis process and explores alternative methods to investigations in greater depth.
Q. Will I leave the course feeling confident in how to use root cause analysis methodologies?
A. Yes, techniques covered (but not restricted to) include the 5 whys and Ishikawa Fish Bone, with practical exercises leaving you fully competent in their application.
Course: Root Cause Analysis - Practical Application
Reference code: TT23
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