Human Factors and Error Management (Initial)

TS07 | 3 days | Grade: Foundation

The EASA Part 145 requirement clearly specifies that your organisation is obliged to ensure that its staff’s competence includes an understanding of Human Factors and Error Management principles but what does this really mean to your organisation? Is your Human Factors programme just a ‘tick-box’ exercise to comply with the regulations or are you seeing the real and tangible benefits being delivered back into your organisation from fundamental shifts in your employees’ attitudes and behaviour?

Upcoming Training

03 Oct - 04 Oct 2022

Virtual Classroom

£910.00 (excl. VAT)

23 Jan - 24 Jan 2023

Virtual Classroom

£910.00 (excl. VAT)

In-Company Training

Please Enquire

Delivered exclusively for your company

Key Content

  • The origins of Human Factors and its regulation
  • Human performance and limitations
  • Understanding human error, rule breaking and violations
  • Potential sources of error in their working environments
  • The benefits of reporting their own errors as well as ‘system weaknesses’The importance and definition of professionalism and integrity


Benefits of Attending

  • Reassure your regulator that you are compliant with EASA Part 145.A.30 (e)
  • Ensure your staff understand the importance of human performance and human factors issues
  • Enhance your staff’s awareness and engagement with your Just Culture philosophyEnsure your staff take personal responsibility for organisational safety
  • Enhance your staff’s contribution to your Error Management programmme
  • Reduce costs, rework and wastage through the generation of ideas to improve efficiency by the people who actually do the job


Is this course right for me?The course is aimed at all maintenance organisation personnel, but is applicable to anybody with an interest in developing their understanding of human performance, human factors and error management. It is suitable for all trades from shop-floor to middle management, including

  • Form 4 post holders
  • Supervisors and Inspectors
  • Certifying staff, support staff and mechanics
  • Quality control/assurance staff
  • Technical support staff, e.g. planners and technical records staff
  • Store department staff


Course GradeFoundation Level Training (F)
Suitable for those with little or no prior knowledge of the subject who are looking to develop a fundamental level of understanding, competency and knowledge.

Frequently asked questions

Q. I had some Human Factors training a few years ago – do I need more training, and if so will this course be suitable?

A. If your previous training was two or more years ago, you will need to attend further training to comply with AMC 2 EU Part 145 A.30. (e). This two-day course reflects the latest thinking around Human Factors and will give you a comprehensive understanding of the subject, but if you have had more recent Human Factors training our one-day course (TS08) may be more suitable.

Q. Is the in-house refresher training my company runs likely to be enough to comply with the regulation, or do I need to attend this course to be absolutely sure?

A. Refresher training is only suitable for those who have already attended initial training in Human Factors, i.e already have a good grasp of HF issues. Your in-house refresher training is unlikely to meet the initial training requirements of the EU Part 145.A.30 (e) regulation.

Q. Does this course address all required topics as detailed in EU Part 145.A.30 (e), or are some topics missing?

A. The course covers the majority of the syllabus and can be tailored in-company to cover the remaining subjects, i.e your organisation’s HF programme, disciplinary policy, etc. However due to the diverse range of organisations that attend the Baines Simmons academy, organisation specific HF policy cannot be covered for all. Consequently, attendees of academy courses will require in-house training in these areas when they return to their companies or as part of their pre-course training.