Human Factors for Leaders and Managers

TS16 | 1 day

Aviation managers and leaders are required to demonstrate competence which includes the application and understanding of Human Factors and Human Performance issues, but what does that mean to the organisation and how can that knowledge deliver improved Safety Performance and, ultimately, enhanced Operational Performance?
This course is designed to explore and expand the managers’ personal knowledge of the key Human Factors and Human Performance issues pertinent to their area of responsibility and explore how they can support improved performance of those elements.
The interactive workshop approach will seek to support your management team in the identification and mitigation of ‘Human in the System’ threats, support the development of a competency pathway for the organisation and turn your Safety Training from a ‘tick-box’ exercise to a programme that delivers a fundamental shift in your employees’ attitudes and behaviour

Upcoming Training

13 Sep - 13 Sep 2024

Virtual Classroom

£540.00 (excl. VAT)

19 Nov - 19 Nov 2024

Virtual Classroom

£540.00 (excl. VAT)

In-Company Training

Please Enquire

Delivered exclusively for your company

How will this course benefit me? 
Safety Training including Human Factors is an emergent requirement in SMS into airworthiness organisations and as such organisations will be seeking to understand what this might mean to them and how they maximise the benefit of this training.
The course will allow delegates to support the SMS effectively by exploring and expanding their own knowledge while developing a competency pathway for the organisation.
It considers the strengths and limitations of human performance, as well as the principles behind human factors and error management which can serve as a major asset in helping you to reduce human error and improve your organisation’s resilience to it. As a result: improving safety levels, reducing time spent on rework, improving systems efficiency, and ultimately improving the bottom-line performance of employees.
Attending this course will: 

  • Reassure your Regulator that you are compliant with emergent Safety
  • Training requirements for key personnel
  • Support your management team in the identification and control of human performance and human factors issues
  • Enable you to explore and support your organisations Just Culture philosophy
  • Enhance understanding and engagement with the SMS and Error
  • Management principles
  • Support the identification of key enablers to enhance Safety Performance
  • Reduce costs, rework, and waste through the generation of ideas to improve efficiency of the workforce

 Key areas of focus

  • The understanding of Human Factors, Human Performance, and its regulation
  • Human performance and limitations
  • Understanding and management of human error, rule breaking and violations
  • Potential sources of error in the working environment and how to mitigate them
  • The benefits and enhancement of reporting and support of the SMS
  • Reduction of organisational risk
  • The development and benefits of a Just Culture
  • This course can be customised to ensure it appropriately reflects your organisations' profile. 

Is this course right for me? 

The course is aimed at all airworthiness domains but equally applicable to all aviation domains with an interest in developing their management of human performance, human factors, and error management in support of their SMS.
It is suitable for all leaders and management, including:

  • Accountable managers
  • Form 4 post holders
  • Department managers
  • Compliance and quality control/assurance staff.  

There are no prerequisites for attending this course  

Course details 
Course format: This course is a balanced mix of group discussions, flipchart work and PowerPoint presentations. Managed exercises give you the opportunity to consider the application and evaluation of new processes and techniques. 
Course level: Practitioner Level Training (P) is suitable for those who have worked in the subject for
some time, are familiar with core terminologies and concepts and are looking to develop or update their level of knowledge and practical understanding. 
Assessment process: No formal assessment. Two-way dialogue and exercises within the course ensure the facilitator focuses on the greatest areas of need and optimises delegate learning. 
Course max size: 16 at our Aviation Safety Academy