Recurrent Safety Training - Improving Human Performance and Understanding Human Factors

TS08 | 1 day | Grade: Practitioner

Aviation managers and leaders are required to demonstrate competence which includes the application and understanding of Human Factors and Human Performance issues, but what does that mean to the organisation and how can that knowledge deliver improved Safety Performance and, ultimately, enhanced Operational Performance?
 
This course is designed to explore and expand the managers’ personal knowledge of the key Human Factors and Human Performance issues pertinent to their area of responsibility and explore how they can support the improved performance of those elements.
 
The interactive workshop approach will seek to support your management team in the identification and mitigation of ‘Human in the System’ threats, support the development of a competency pathway for the organisation and turn your Safety Training from a ‘tick-box’ exercise into a programme that delivers a fundamental shift in your employees’ attitudes and behaviour.

Upcoming Training

15 May - 15 May 2023

Virtual Classroom

£520.00 (excl. VAT)

16 Nov - 16 Nov 2023

Virtual Classroom

£520.00 (excl. VAT)

In-Company Training

Please Enquire

Delivered exclusively for your company

How will this course benefit me? Safety Training including Human Factors is an emergent requirement in SMS into airworthiness organisations and as such organisations will be seeking to understand what this might mean to them and how they maximise the benefit of this training.
 
The course will allow delegates to support the SMS effectively by exploring and expanding their own knowledge while developing a competency pathway for the organisation.
 
It considers the strengths and limitations of human performance, as well as the principles behind human factors and error management which can serve as a major asset in helping you to reduce human error and improve your organisation’s resilience to it. As a result: improving safety levels, reducing time spent on rework, improving systems efficiency, and ultimately improving the bottom-line performance of employees.
 
Attending this course will: 

  • Reassure your Regulator that you are compliant with emergent Safety Training requirements for key personnel
  • Support your management team in the identification and control of human performance and human factors issues
  • Enable you to explore and support your organisation's Just Culture philosophy
  • Enhance understanding and engagement with the SMS and Error Management principles
  • Support the identification of key enablers to enhance Safety Performance
  • Reduce costs, rework, and waste through the generation of ideas to improve the efficiency of the workforce

 

Key areas of focus

  • The understanding of Human Factors, Human Performance, and their regulation
  • Human performance and limitations
  • Understanding and management of human error, rule-breaking and violations
  • Potential sources of error in the working environment and how to mitigate them
  • The benefits and enhancement of reporting and support of the SMS
  • Reduction of organisational risk
  • The development and benefits of a Just Culture
  • This course can be customised to ensure it appropriately reflects your organisation's profile. 

 

Is this course right for me? The course is aimed at all airworthiness domains but equally applicable to all aviation domains with an interest in developing their management of human performance, human factors, and error management in support of their SMS.
It is suitable for all leaders and management, including:

  • Accountable managers
  • Form 4 postholders
  • Department managers
  • Compliance and quality control/assurance staff.  


Prerequisites 

There are no prerequisites for attending this course  


Course details Course format: This course is a balanced mix of group discussions, flipchart work and PowerPoint presentations. Managed exercises give you the opportunity to consider the application and evaluation of new processes and techniques.
 
Course level: Practitioner Level Training (P) is suitable for those who have worked in the subject for
some time, are familiar with core terminologies and concepts and are looking to develop or update their level of knowledge and practical understanding.
 
Assessment process: No formal assessment. Two-way dialogue and exercises within the course ensure the facilitator focuses on the greatest areas of need and optimises delegate learning.
 
Course max size: 16 at our Aviation Safety Academy

Frequently asked questions

Q. I had some Human Factors training a few years ago – do I need more training, and if so will this course be suitable?

A. If your previous training was more than two years ago, you will need to attend further training to comply with AMC 2 EU Part 145 A.30. (e). For this we would recommend our two-day Human Factors and Error Management Course (TS07). If your previous training was less than two years ago, we would recommend this one-day course which reflects the latest thinking and will give you a comprehensive understanding of the subject.

Q. Does this course address all required topics as detailed in EU Part 145.A.30 (e), or are some topics missing?

A. The course can be tailored in-company to ensure that it meets all regulatory requirements, including the required topics. However due to the diverse range of organisations that attend the Baines Simmons academy, organisation specific HF issues and quality audit findings cannot be covered, nor can feedback be passed back to quality departments. Consequently, attendees of academy courses will require in-house training in these areas when they return to their companies or as part of their pre-course training