Aviation Safety Consultants - Baines Simmons
+44 (0)1276 855 412

Our Team

We believe great people make great teams

Our clients tell us our professional and inspirational aviation consultants are some of the best!

We’re proud of our team and work hard to develop a culture at Baines Simmons that is motivating, satisfying and exciting. People join us because they share our vision of making a real and lasting impact on aviation safety, because they buy in to our values and ethics and above all, because they want to be able to make a difference.

We offer you access to one of the largest practices of independent aviation safety consultants in the world today – bringing to you a depth and breadth of skills, expertise, experience, knowledge and professionalism that few organisations could draw upon internally.

  • We think strategically
  • We advise managerially
  • We deliver technically

From the boardroom to the classroom, we can help you with technical, management and strategic safety expertise that spans all sectors of aviation. Working as a team, we aim to advance best practice, develop safety thinking and drive continuous improvement to safety performance across the global aviation industry.

We are obsessive about our selection procedures for new consultants and seek to only recruit the best aviation safety professionals in the business. Our consultants are all proven safety specialists with enormous experience in their fields, derived from their impressive personal career track records and achievements. Annually we invest heavily in our consulting development programmes to advance their technical knowledge, professional consulting and training competence.

We also have a fantastic support network of professionals. Through their diligence, professionalism and careful planning, our consultants are supported on their worldwide projects, our business grows and prospers and our clients receive the very best standards of customer service.

Management Team

Our Directors and Business Managers are responsible for leading and managing the expansion of Baines Simmons in line with our strategic objectives and business development activities.

Directors

Ian Holder
Managing Director

Ian Holder

Ian Holder
Managing Director

Ian is a safety management specialist, with over 25 years in the industry. He began his aviation career with the RAF in 1990, serving as both a military and civil airline pilot, before joining Flybe in 2009, where he held a number of senior positions. He has a particular interest in the power of organisational safety cultures to drive enhanced business performance and has worked with numerous global brands, including national flag-carrying airlines.

Ian joined Baines Simmons as a Principal Consultant in 2015 where his experience as a civil airline pilot and commercial aviation senior manager, combined with a prestigious career in the RAF, made him highly qualified to lead our flight operations and safety management expertise for 3 years within our Consulting Practice.

In April 2018 Ian became Managing Director, Baines Simmons with a focus on accelerating the growth of the company.

Bob Simmons
Director

Bob Simmons

Bob Simmons
Director

Bob is a co-founder of Baines Simmons. He is a creative and technical aviation safety expert who brings his passion, experience and problem-solving strengths to bear across a wide spectrum of client aviation safety-related subjects. He provides insightful strategic and technical leadership support to client regulatory and airworthiness engagements. Bob’s ambition is to design and build world-class products and services that make real positive contributions and impact on aviation safety improvement.

Expertise and capability

  • Board Safety Trusted Advisor – Bob has worked with several major international airlines and their suppliers advising on both human and airworthiness safety standards.
  • Strategic Consulting for safety improvement, regulatory policy, quality management and technical projects – Bob has managed over 100 successful client projects through his team.
  • Outsourced Managed Services Expert to Authorities in the defence and civil sectors, seeking technical competence, service and cost improvements. Recent projects include building the 7th largest business aircraft registry in the world and the establishment of a competent authority for military compliance approval audits.

Career background and experience

Bob joined the Royal Air Force in 1978 before becoming a civil licensed aircraft maintenance engineer, qualified on a range of Boeing, Airbus and Douglas aircraft. He served as a UK CAA Senior Airworthiness Surveyor with responsibility for Continuing Airworthiness policy and implementation in the UK. He is an Incorporated Engineer with the Engineering Council, sits on the Airworthiness Technical Advisory Committee of the I Mech E and is a trustee of the International Federation of Airworthiness.


Business Managers

Sandra Hill
Head of Competence Development and Standards

Sandra Hill

Sandra Hill
Head of Competence Development and Standards

Sandra ensures we have the right consultants with the correct expertise available to deliver world class solutions for our customers. Sandra is responsible for ensuring and assuring high standards of consulting and training deliveries of our extensive portfolio. As an experienced learning and development professional, Sandra is regularly involved in facilitating sessions including Human Factors and Just Culture.

Expertise and capability

  •  Training standards, assurance and accreditation
  • Training needs analysis, design and development
  • Training lifecycle management, planning and implementation
  • Human Factors and Error Management facilitation
  • Safety and Security Training for Air Cabin and Flight Crew
  • Crew Resource Management Trainer (CRMT)
  • Aircrew Security Training
  • Facilitation “train the trainer” workshops

Career background and experience

Prior to joining Baines Simmons in 2019, Sandra started her career at British Airways in 1997 where she established and perfected her skills in learning and development. Here Sandra acquired extensive expertise ranging from planning, resourcing, design, development and implementation to delivery and evaluation of L&D products including customer service, cargo operations, DCS system, management and leadership and, most recently, regulated safety and security for all air crew.

Simab Raja-Ahmad
Head of Product Portfolio

Simab Raja-Ahmad

Simab Raja-Ahmad
Head of Product Portfolio

Simab takes ownership of and executes the Product strategy, ensuring that the designing, development and release of our products is professionally planned, managed and delivered to a high standard. Through her project management expertise, Simab works closely with our subject matter experts to assure that new product ideas or revisions are effectively captured, implemented and communicated to the wider business. Supporting the Head of Product Portfolio, she is also dedicated to continuous improvement of the portfolio by ensuring all products and services are market driven, differentiated and focussed on delivering practical solutions to our clients.

Career background and experience

Simab is a qualified project manager (PRINCE2 and AgilePM) with experience of the training and qualifications industry. Prior to joining Baines Simmons, Simab was Product Owner at APMG-International, where her responsibilities included looking after certification schemes and project managing product refreshes, exam updates and new product launches. More recently, she worked as a social media consultant for another training company, making her well-placed to provide our technical and commercial teams with the relevant support to ensure our propositions, products and services meet our customers’ needs as well as deliver the high quality standards for which we are known.

Kristel Dazely
Head of Business Development and Sales

Kristel Dazely

Kristel Dazely
Head of Business Development and Sales

Kristel is a highly experienced Learning and Development Consultant, skilled in helping organisations develop the skills of their people to meet changing industry and organisational needs in order to drive performance and maintain market edge. Kristel consults with customers to gain an understanding of their business and performance needs and advises on cost-effective solutions that will empower their staff to truly perform and differentiate themselves from the competition.

Expertise and capability

  • Designing practical, customer-centric training solutions to meet specific challenges of unique environments
  • Consulting with customers to identify practical solutions that can be implemented immediately in the workplace, ensuring effective transfer of knowledge, maximising training spend and minimising downtime
  • Consulting at a strategic level to address performance issues

Career background and experience

Kristel has worked as a trusted advisor with clients in both Public and Private sectors including large corporates, SME’s and International Government Organisations including Emerson, SABIC, Samsung, RIBA and the United Nations.

Prior to joining Baines Simmons, Kristel worked in the Learning and Development Sector, leading a team of advisors.

Mike Wallace
Head of Training & Consulting Operations

Mike Wallace

Mike Wallace
Head of Training & Consulting Operations

Mike leads our team of Training Consultants in delivering our portfolio of world-class training for individuals, teams and organisations. Responsible for the continuous professional development of our highly-skilled consultants, Mike is skilled in aligning their specialist areas of expertise with our clients’ training and development needs and ensuring that our high standards of customer service and quality are upheld.

Expertise and Capability

  • Training lifecycle management, planning and implementation
  • Change leadership and programme management
  • Personal development and coaching
  • Training standards, assurance and accreditation
  • Training needs analysis, design and development

Career Background

Mike is an experienced engineer and training & development professional with a background in airlines, regulatory authorities and professional services. Mike began his career as an apprentice engineer with British Airways where he specialised as a structures engineer. After gaining valuable experience in the production environment, Mike joined the technical training department and has worked in training & development since 1998. His skills were honed through various design & development, project management and training delivery roles in high-profile organisations such as Sony, Virgin Atlantic, CASA and Qantas.

Linda Goodman
Finance Business Partner

Linda Goodman

Linda Goodman
Finance Business Partner

Principal and Senior Consultants

Principal Consultants

Steve Hough
Principal Consultant

Steve Hough

Steve Hough
Principal Consultant

Steve Hough provides highly specialist advisory services to senior management teams and technical experts across Operators, Maintenance organisations and Regulatory Authorities. He has over 25 years experience in civil and military aviation and offers clients a wealth of safety expertise in safety management and investigation. He leads training and consultancy projects aimed at supporting cultural change and effective safety management.

Expertise and capability

  • Consults and advises in the development and embedding of safety leadership and safety culture into organisations, through workshops, diagnostic tools, data analysis, benchmarking and promotion of best practices.
  • Strategic, management and technical expertise to advise and provide organisations with clear pictures of their safety systems.
  • Training and facilitation skills in Safety Management, Safety Leadership and Safety Culture, Human Factors, Just Culture, Error Management, Incident and Maintenance Error Investigation

Career background and experience

Prior to joining Baines Simmons in 2018, Steve began his career in the Royal Air Force flying as a Navigator on Chinook helicopters with operational experience in Bosnia, Northern Ireland and Sierra Leone, he was a Flight Safety officer and developed Human factor training courses. Upon leaving the RAF Steve relocated to Sweden and Scandinavian Airlines (SAS), first as Chief Investigator, responsible for incident and accident investigation and then 6 years in the position of Head of Safety Office and Safety Manager. Steve’s achievements include:

  • Chairman of the IATA Accident Classification Technical Group, industry group that classifies recent aviation accidents and produces annual IATA safety report.
  • Member of STAR Alliance safety committee.
  • Implementation of a large airline SMS.

 

 

James Hayton
Principal Consultant

James Hayton

James Hayton
Principal Consultant

James has over 17 years’ experience in military aviation and has a wealth of practical skills, spanning across engineering, psychology and management.  James has held a number of senior positions in the Royal Navy, RAF and BAE Systems, working within Fast Jet, Helicopter, UAV and ISTAR domains. During his time at Baines Simmons, James has been a lead facilitator within the UK MAA’s DAEMS programme, and has also developed maintenance LOSA programmes.  In addition to being the Baines Simmons Subject Matter Lead for Human Factors, James leads our thinking in Safety Culture and cultural change.

Expertise and capability

  • Consults and advises in the assessment, development and embedding of safety culture
  • Training and facilitation skills in Human Performance, Human Factors, Safety Culture, Error Management, Root Cause analysis/event investigation and Error Review Groups
  • Technical expertise to support organisations on Safety and Airworthiness Management systems.
  • Strategic Programme Management

Career background and experience

James has Chartered Engineer status and degrees in Mechanical Engineering, Psychology, and a Masters Degree in Human Factors in Aeronautics.  He also holds active memberships with The Institute of Engineering and Technology, The British Psychological Society and is an Associate member of the Chartered Institute of Ergonomics and Human Factors.

Kevin Hopwood
Principal Consultant

Kevin Hopwood

Kevin Hopwood
Principal Consultant

Kevin is a highly qualified safety improvement specialist who brings a wealth of knowledge and experience to his clients. He leads a team of highly qualified consultants across civil and defence client organisations. Kevin is one of our leading Maintenance Human Factors and Error Management specialists and manages our highly successful suite of UK MAOS training courses. He applies his deep understanding of aircraft and component maintenance, management of EASA Maintenance, Production and ISO 9001/AS EN 9100 approvals, UK MAOS and Human Factors implementation programmes to deliver safety improvement support.

Expertise and capability

  • Consults and facilitates training over the intent of the EASA regulatory requirements (clients include Bristows, Chobham Aviation, GKN Aerospace, Jet Aviation, Messier Dowty, NPO Saturn, Oman Royal Flight, Rolls Royce and Spirit Aerosystems and EASA.
  • Management consulting and specialist training expertise in UK MOD MAOS regulatory requirements (clients include Agusta Westland, BAE Systems, Northrop Grumman, Vector Aerospace and the UK Military Aviation Authority).
  • Consults and advises clients on safety management improvement, evaluating safety systems through our SMARRT diagnostic services (clients include Cargolux and Caverton Helicopters).

Career background and experience

Kevin has over 33 years of aviation experience of which 22 years was with the Fleet Air Arm maintaining helicopters and fixed wing aircraft, followed by 8 years with Westland Helicopters as a Senior Quality Assurance Engineer where civil knowledge and experiences supplemented the military knowledge foundation. During this period Kevin was the AgustaWestland QA representative on the SBAC/MoD MAOS working group.

Duane Kritzinger
Principal Consultant

Duane Kritzinger

Duane Kritzinger
Principal Consultant

Duane Kritzinger (CEng, PrEng, MRAeS, MBA) practices in the fields or Aircraft Certification and System Safety Engineering. His significant safety expertise lies in his ability to differentiate and integrate the military and civil aircraft safety approaches in an efficient manner to deliver value added output. His certification skills cover the military and civil aviation domains, where assists the certification of products/parts/appliance and the establishment of organisation process and structures to support certification activities.

Expertise and capability

  • Consults in Initial Airworthiness, specialising in Design Certification, Design Organisation Approvals, Safety Assessments, Safety/Risk Cases, and has acted as an Independent Safety Auditor/Advisor.
  • Consults in Continued Airworthiness with significant experience in Safety Management Systems (SMS) and Post-design Product Support Management.

Career background and experience

Duane’s early career was as a commissioned Officer in the South African Air Force where he represented the Military Airworthiness Board. Duane was later the Principal Safety & Certification Engineer at Marshall Aerospace of Cambridge where he played a key role in the company obtaining Part 21J Design Organisation Approval. He has acted as Technical Support Manager for HIOS (Hercules Integrated Operation Support), responsible for a post-design support team (x60) for the provision of technical advice to the RAF C130 IPT. More recently he has operated as interim manager as Head of Safety Engineering (Air, Land and Sea) for BAE Systems (Australia), where he proposed a corporate wide Safety Management System (SMS) and redefined and integrated the engineering SMS.


Senior Consultants

Simon Nicholls
Senior Consultant

Simon Nicholls

Simon Nicholls
Senior Consultant

Simon uses his 30 years’ aviation maintenance and engineering management experience to guide and influence cultural change within organisations. Drawing on his considerable technical expertise and comprehensive knowledge of Human Factors and Error and Quality Management Systems, Simon helps senior management teams understand how to practically implement safety performance improvement programmes within their organisations. His down-to-earth, practical approach combined with his significant industry experience ensures clients gain the maximum value from his input to their programmes.

Expertise and capability

  • Consulting and training in human factors, error management and effective event investigation to evolve open culture environments that support effective error management and safety programmes
  • Designing and implementing safety culture change programmes to support SMS performance

Career background and experience

Simon has extensive industry experience predominantly as an Aviation Engineering Manager within both fixed and rotary wing disciplines and was predominately focused on aircraft maintenance and engineering support to embarked aviation operations. He client experiences have been mainly in the military sector involving aerospace organisations including: UK MOD, Royal Air Force, Royal Navy, BAE Systems, TAG, BOND and the RSAF.

Notable highlights of Simon’s Royal Navy career include acting as the UK Engineering lead for a multinational logistic programme supporting the operations of 6 participating nations and serving as Warrant Officer in charge of Engineering, 815 Naval Air Squadron, responsible for all engineering and Quality aspects of eight Maritime Lynx Aircraft and 130 engineers. Simon also served as Staff Officer Engineering Standards and Practices, Navy Command HQ, responsible for Engineering and Quality Standards across all Naval Air Squadrons and Embarked Units, and Warrant Officer in charge of Engineering, 800 Naval Air Squadron, responsible for all engineering and Quality aspects of 10 Sea Harrier aircraft and 110 engineers.

Peter Hibbert
Senior Consultant

Peter Hibbert

Peter Hibbert
Senior Consultant

With over 30 years experience in the aviation industry as a professional manager, technician and engineering instructor, Pete brings with him extensive practical understanding of how to implement safety improvements within management and staff levels of an organisation.

Expertise and capability

  • Pete delivers safety culture change programmes, consulting and training in human factors, error management and effective event investigation, to evolve open culture environments that support effective error management and safety programmes. His client experiences include a large number of aerospace organisations including the European Defence Agency, UK CAA, UK MAA, Royal Air Force, Royal Navy, BAE System, Rolls Royce, QinetiQ, Thomas Cook and Augusta Westland.
  • Pete consults at senior management and National Authority levels to develop understanding of EASA Part 145, Part M, and UK military airworthiness regulations and Safety Management Systems. His experiences include civil and military consulting, training, facilitation, advisory and instructor activities.

Career background and experience

Pete has extensive experience as a technician, supervisor, instructor and manager. He offers both fixed and rotary wing experience. He has enjoyed a varied career in aviation, working across both the military and civil domains collaborating with multinationals on a global basis. Prior to joining Baines Simmons, Peter worked for Babcock Defence Services as a Training Manager, responsible for developing and delivering a catalogue of technical training to support the organisation.

Peter’s achievements include:

  • Solely responsible for developing and implementing a Human Factors and Error Management system spanning multiple sites across 2 countries.
  • Developing a Safety Management System training package for the European Defence Agency and then delivering this to major stakeholders from most European Military regulators.
Nick Laughton
Senior Consultant

Nick Laughton

Nick Laughton
Senior Consultant

Nick is widely experienced in interpreting and implementing Mil Part 145, Part M and Part 147 regulations, offering clients in-depth knowledge and practical solutions to regulatory compliance issues.

With over 30 years’ practical aviation maintenance and audit experience gained predominantly from a military environment, and having extensive knowledge of aviation policy and regulation, Nick’s considerable technical expertise combined with his comprehensive knowledge of EASA Regulations, Human Factors and Error and Quality Management Systems ensures clients benefit from a down-to-earth, practical approach to solving airworthiness and safety-related issues.

Expertise and capability

  • Management of Baines Simmons’ outsourced auditing service to the UK Military Aviation Authority
  • Leading airworthiness compliance audits in the military environment
  • Delivery and facilitation of Quality Auditor training
  • Development and mentoring of newly appointed military regulators
  • Development of auditing strategies
  • Development of tri-service military aviation policy and regulation

Career background and experience

Nick completed a full career in military aviation maintenance, with management experience in an aircraft maintenance environment and the engineering support to embarked aviation operations. He has built extensive experience developing tri-service military aviation policy and regulation, including all aspects of the original Mil Part 145, Part M and Part 147. Nick has been heavily involved in the UK MoD Maintenance Approved Organisation Scheme (MAOS), both on the development side and in conducting compliance audits on behalf of the Military Airworthiness Authority (MAA) since its inception.

Nick’s career achievements include:

  • Management of single aircraft autonomous operations for extended deployed periods
  • Involvement in the development and implementation of the original UK MoD Mil Part 145, Part M and 147 regulations to civilian contractors
  • Conducted compliance audits for the initial introduction of the MoD Mil Part 145 approvals scheme

 

John Elkin
Senior Consultant

John Elkin

John Elkin
Senior Consultant

John is a very practised Airworthiness Manager in both the UK civil & military operations. He uses his broad technical and diagnostic skills together with his commercial understanding to help clients understand how they can best meet the intent of regulation along with improving their performance of airworthiness and maintenance.

Very experienced in the practical application of Part M and Part 145 together with the MAA RA4000 series of regulations, John’s 38 years in the aviation industry have encompassed working with large fixed wing turboprop and jet aircraft as well as military fast jets and helicopters in both maintenance and CAMO management roles.

Expertise and capability

  •  Lead consultant for all civil Continuing Airworthiness (Part-M, Part-CAMO, Part-145) training & diagnostics activities.
  • Works with clients to improve organisations performance, develop competence pathways for staff & improve maintenance practices.
  • Consults and advises in the understanding, development and embedding of Airworthiness regulations into organisations through workshops, diagnostic tools, data analysis, benchmarking and promoting good practice.
  • Provides strategic, management and technical expertise to advise and enable organisations to gain a clear understanding of the performance of their Continuing Airworthiness and Maintenance tasks and to improve them.

Career background and experience

Prior to joining Baines Simmons in 2019, John had a career in the Royal Air Force, initially as an Airframe Technician and has gained operational experience with multiple aircraft types in Northern Ireland, the broader Middle East, Iraq, the Former Yugoslav Republics and Afghanistan. More recently he has been placed in industry (Parts 21 G and J), developed policy and training for Military aircraft maintenance and managed the maintenance of a fleet of large transport aircraft. Most recently he has held a CAMO (EASA Part-M) management role.

Business Development

Led by our founding Directors, our Business Development Team works closely with you and our consultants to ensure they fully understand your situation and requirements so that we can provide the highest standards of advice and practically-focussed solutions that meet your needs. Their extensive experience and industry insight is used to guide and shape our consulting programmes and services, in turn ensuring we remain at the forefront of our industry and ahead of regulatory challenges.

Bob Simmons
Director

Bob Simmons

Bob Simmons
Director

Bob is a co-founder of Baines Simmons. He is a creative and technical aviation safety expert who brings his passion, experience and problem-solving strengths to bear across a wide spectrum of client aviation safety-related subjects. He provides insightful strategic and technical leadership support to client regulatory and airworthiness engagements. Bob’s ambition is to design and build world-class products and services that make real positive contributions and impact on aviation safety improvement.

Expertise and capability

  • Board Safety Trusted Advisor – Bob has worked with several major international airlines and their suppliers advising on both human and airworthiness safety standards.
  • Strategic Consulting for safety improvement, regulatory policy, quality management and technical projects – Bob has managed over 100 successful client projects through his team.
  • Outsourced Managed Services Expert to Authorities in the defence and civil sectors, seeking technical competence, service and cost improvements. Recent projects include building the 7th largest business aircraft registry in the world and the establishment of a competent authority for military compliance approval audits.

Career background and experience

Bob joined the Royal Air Force in 1978 before becoming a civil licensed aircraft maintenance engineer, qualified on a range of Boeing, Airbus and Douglas aircraft. He served as a UK CAA Senior Airworthiness Surveyor with responsibility for Continuing Airworthiness policy and implementation in the UK. He is an Incorporated Engineer with the Engineering Council, sits on the Airworthiness Technical Advisory Committee of the I Mech E and is a trustee of the International Federation of Airworthiness.

Kristel Dazely
Head of Business Development and Sales

Kristel Dazely

Kristel Dazely
Head of Business Development and Sales

Kristel is a highly experienced Learning and Development Consultant, skilled in helping organisations develop the skills of their people to meet changing industry and organisational needs in order to drive performance and maintain market edge. Kristel consults with customers to gain an understanding of their business and performance needs and advises on cost-effective solutions that will empower their staff to truly perform and differentiate themselves from the competition.

Expertise and capability

  • Designing practical, customer-centric training solutions to meet specific challenges of unique environments
  • Consulting with customers to identify practical solutions that can be implemented immediately in the workplace, ensuring effective transfer of knowledge, maximising training spend and minimising downtime
  • Consulting at a strategic level to address performance issues

Career background and experience

Kristel has worked as a trusted advisor with clients in both Public and Private sectors including large corporates, SME’s and International Government Organisations including Emerson, SABIC, Samsung, RIBA and the United Nations.

Prior to joining Baines Simmons, Kristel worked in the Learning and Development Sector, leading a team of advisors.


Doug Edis
Business Development Manager

Doug Edis

Doug Edis
Business Development Manager
Mark Streatfield
Business Development Manager

Mark Streatfield

Mark Streatfield
Business Development Manager

Mark focusses on Baines Simmons in-company training programmes, helping organisations develop the skills of their personnel to meet changing industry and organisational needs.

Expertise and Capability

  • Designs bespoke customer-centric training solutions to meet individual and organisational training needs.
  • Works with the customers to identify areas of improvement and need for professional development by providing training solutions that can be implemented within the workplace.

Career background and experience

Prior to joining Baines Simmons, Mark spent many years working within UK property management and financial services sector. He specialised in providing Mortgage and Protection advice to serving UK armed forces personnel both at home and abroad, as well as the UK Police. Mark also holds a Private Pilot’s Licence, with a current NR, MEP and Class 1 medical. He is also currently undertaking his ATPL examinations and IR, with the view of becoming a safer pilot.

For assistance, please call us on +44 (0)1276 855 412 or email info@bainessimmons.com

Consultant Team

We offer you access to one of the largest teams of independent, experienced aviation safety consultants in the world today. They are all proven specialists in their own fields of aviation safety and regulatory compliance, with enormous practical experience and a genuine passion for making a difference in aviation safety. Professionally trained to our exacting high standards, our consultants assist and advise on strategic, management and technical issues, improving skills, developing competence and inspiring behavioural and attitudinal change.

Cristina Ruscitto
Senior Researcher

Cristina Ruscitto

Cristina Ruscitto
Senior Researcher

Dr Cristina Ruscitto is a Senior Researcher at Clockwork Research. She specialises in the psycho-behavioural predictors of jet lag and fatigue in the aviation sector. Her role involves a wide range of tasks, including the development of fatigue surveys and survey analysis, development of fatigue investigation process, review and recommendations of procedures, scientific study of roster patterns and the use of bio-mathematical models to conduct roster analysis.

Cristina joined Clockwork Research in April 2018, having previously completed her PhD in Health Psychology exploring the psycho-behavioural predictors of jet lag amongst long-haul cabin crew at the University of Surrey, UK. Her research examined the relationship between subjective (symptom perception) and objective (shift in melatonin acrophase) jet lag in order to provide a comprehensive account of jet lag in long-haul cabin crew. The nature of subjective jet lag was further explored in terms of how long-haul crew make sense of jet lag and how this affects their adaptation to jet lag. Finally, based on recent evidence about the circadian resetting properties of food timing, Cristina also evaluated the impact of mealtimes for reducing jet lag in long-haul crew.

Cristina’s interest in the field of jet lag and fatigue in aviation is not only academic but also personal having worked as long-haul cabin crew for 24 years. Cristina also works as a Visiting Researcher and Academic Tutor in Psychology for the University of Surrey. She is a Chartered member of the British Psychological Society and an Associate Fellow of the Higher Education Academy.

Sarah Booth
Research Manager

Sarah Booth

Sarah Booth
Research Manager

Sarah Booth is a Research Manager at Clockwork Research. A specialist in human performance in the aviation and aerospace environments, Sarah has worked with aviation operators to develop and implement Fatigue Risk Management Systems (FRMS) across multiple regulatory environments.

Sarah specialises in the integration of key data streams into the FRMS. A highly experienced user of biomathematical fatigue models, Sarah develops key metrics for the analysis of roster-related-fatigue levels and the determination of broader schedule quality. Sarah also works closely with operators to implement effective, data-rich fatigue reporting systems, and to identify barriers to reporting.

A regular speaker at both academic and industry conferences, Sarah is also a trainer, delivering to operators in the implementation of Fatigue Risk Management, as well as courses in the use of biomathematical modelling.

Sarah obtained an honours degree in Physiological Sciences from the University of Oxford, focusing on cardiovascular physiology and immunology and a Master’s degree in Space Physiology and Health at King’s College London. Sarah is an Affiliate Member of the Royal Aeronautical Society.

Dr Alexandra Holmes
Research Director

Dr Alexandra Holmes

Dr Alexandra Holmes
Research Director

Dr Alexandra Holmes is Research Director at Clockwork Research, specialising in scientific safety cases and the implementation of Fatigue Risk Management Systems (FRMS) in aviation. With a PhD exploring the health effects of sleep loss and shift work, Alex is a current member of the ICAO Helicopter Fatigue Management Task Force and assists the UK CAA and Irish CAA to evaluate FRMS applications and safety cases.

Alex worked closely with easyJet to assist the company to become the first European airline to implement an FRMS. She has recently completed a two-year project with Southwest Airlines to implement the first system-wide FRMS in the US.

Alex has managed multiple Line Operations Safety Audit (LOSA) programmes and large research projects to explore the causes and consequences of pilot fatigue. She has undertaken scientific studies of the sleep, fatigue and performance of pilots working for Air France, Cathay Pacific and Qatar Airways.


Tony McEune
Consultant

Tony McEune

Tony McEune
Consultant

Tony has 25 years experience in the aviation industry and is a highly experienced instructor and facilitator in the fields of Crew Resource Management/Human Factors, Aviation Safety and Security training. He also has extensive experience as a Safety and Security assessor.

Expertise and Capability 

  • Training in Crew Resource Management/Human Factors.
  • Training in Aircrew Safety and Security training for Flight and Cabin Crew.
  • Qualified to deliver Aircrew Security and RFXI
  • Airline Safety and Security assessor ensuring compliance with CAA, EASA and DfT procedures on board flights.
  • Writing compliant Aircrew Security and ‘train the trainer’ courses.

Career background and Experience

Before joining Baines Simmons, after a career in a UK Police Force as a Police Sergeant, Tony had a 25 year career with British Airways as a Cabin Crew Member, of which 22 years were as a Senior Crew member.

Tony spent 23 years as a Aircrew Safety and Security trainer and facilitator for Flight and Cabin Crew as well as a trainer and facilitator in Crew Resource Management/Human Factors for Cabin Crew at the British Airways Flight and Cabin Crew training centre at Heathrow,.

In conjunction with his flying and training roles, Tony was a British Airways on-board Safety Evaluator responsible for assessing Cabin Crews’ pre flight, in flight and post flight compliance with CAA, EASA, DfT and company Safety and Security procedures.

Tony was selected to be part of the British Airways team responsible for the airlines transition, in 2014, from EU ops to EASA operating rules.

Matt Whitehead
Consultant

Matt Whitehead

Matt Whitehead
Consultant

Matt has an extensive background in Military Aviation, serving as an engineer for 28 years in the RAF. He carried out a variety of front line and support roles, including Engineering Development and Investigation, Quality Assurance, Project Team and Safety Management positions. As well as practical experience of establishing and running an Error Management System, he was instrumental in integrating extant safety management and risk management processes into an integrated Aviation Safety Management System. Alongside his primary role he has 20+ years academic experience studying Psychology, Human Behaviour and Safety Culture.

Expertise and capability

  • Training and facilitation skills in Human Factors and Human Performance, Incident and Maintenance Error Investigation, and Occurrence Review Groups.
  • Practical Safety and Risk Management experience.
  • Knowledge and experience of driving culture change programmes.

Prior to joining Baines Simmons in 2020, Matt spent six years with the Human Factors and Complex Systems Working Group at Loughborough University, studying Safety Culture, Organisational Learning and Cultural Readjustment after Disaster in safety-critical industries. His research examined the impact of Ladbroke Grove on the Rail Industry, various major events within the NHS and the loss of Nimrod XV230 on military aviation.

As well as his experience and engineering qualifications, Matt has a PhD and MSc in Human Factors and a first degree in Psychology.

Neil May
Consultant

Neil May

Neil May
Consultant

Neil is a highly experienced leader and consultant working for over 30 years within the aviation industry.  He is well recognised within the Air Traffic Management community for leading the development of global best practice in safety and human performance management and for influencing the adoption of new approaches to safety.

Expertise and Capability

  • Measuring and improving human performance
  • Providing assurance that current operations and changes to that operation remain safe from a human performance perspective
  • Identify and mitigating human performance risk
  • Measuring and improving organisational and team safety culture
  • Measuring and improving fatigue risk at a company, team and individual level

Career Background and Experience

Neil spent 30 years with NATS working across all aspects of Air Traffic Control operations.  For the last 10 years, he was the Head, Human Factors and then Director, Human Performance leading a team of ergonomists, organisational psychologists and human factors specialists to maximise the human performance of air traffic controllers.  Prior to that, he was an Operations Manager at the Swanwick and Prestwick Air Traffic Control Centres accountable for the operational safety and performance provided by air traffic controllers.  He has also held a number of other posts including Head, Operational Resource Planning, Head, Flight Data Processing and Head, Safety Analysis.

Alongside his NATS work, Neil has been an influential contributor to the Civil Air Navigation Services Organisation (CANSO) which represents Air Navigation Service Providers globally.  He was the co-chair of the Human Performance Management Working Group which produced a ground breaking Standard of Excellence for Human Performance.  He was also the CANSO representative on the ICAO panel which produced Standards and Recommended Practices for the management of fatigue in air traffic controllers.  He has been a keynote speaker and facilitator at many CANSO safety conferences, workshops, seminars and training courses.

Nawfal Demnati
Consultant

Nawfal Demnati

Nawfal Demnati
Consultant

EUR ING. Nawfal DEMNATI BEng MSc CEng MRAeS

Aeronautical Engineering Consultant

A UK & European chartered engineer with 21 years of civil & military aviation experience, comprising Certification, Design Organisations, Safety, Flight Test and Airworthiness.

Expertise and Capability

  • Consults and advises on certification of products, parts and appliances with regards to EASA Part 21 requirements.
  • Consults and advises on Design Organisation processes and procedures in relation to EASA Part 21J regulatory requirements.
  • Consults and advises on Airworthiness EASA and Def Stan 00-970 requirements.
  • Advises on safety engineering.
  • Advises and consults on testing and evaluation.

Career background & experience

Nawfal initially studied BTEC HND in mechanical engineering where he obtained both practical and theoretical engineering experience. He then went on to study Aeronautical Systems Engineering (Degree with Honours) where he experienced theoretical and practical aspects of aviation including a flight test course at Cranfield University and as an undergraduate Systems Design Engineer at BAE Systems (Woodford). He is also a MSc postgraduate in Safety Critical Systems Engineering (University of York). Nawfal has attained chartered status both the UK and Europe in affiliation with the RAeS and FEANI respectively.

Nawfal is an engineering consultant who has worked on various civil and military projects over the last 21 years. His roles have exposed him to many very high profile projects in the UK and abroad where he had leading roles in the certification of missile systems, certification of aircraft systems, flight testing and Airworthiness & CVE roles within the Office of Airworthiness.

Edoardo Mancini
Consultant

Edoardo Mancini

Edoardo Mancini
Consultant

Edoardo offers clients extensive knowledge and experience acquired in the aerospace manufacturing, operations, and training worlds.  His expertise spans across the whole product development lifecycle with special emphasis areas such as design, verification and validation, airworthiness, and operation both as flight crew and spacecraft engineer.

Expertise and capability

  •  Consulting on airworthiness, SMS and operational policies and processes at technical and strategic levels.
  • Consulting on systems engineering technical processes with focus on design, safety and reliability, functional analysis, verification & validation.
  • Advises on regulatory compliance, quality assurance and safety matters related to the operation of corporate and large transport aircrafts.

Career background and experience

Prior to joining Baines Simmons in 2021, Edoardo was operating as Airline Pilot on a widebody large transport aircraft for a legacy airline in South East Asia. With over 10 years tenure in the aerospace industry, Edoardo has covered roles within the NAC, EMEA and APAC regions. Starting his career as flight instructor, he was later engaged as Flight Operations Manager and Pilot for a corporate aviation operator. As Systems Engineer, he led complex and innovative projects with Tier1 aircraft propulsion OEMs, spacecraft manufacturers and operators.

He has an MSc. in Aerospace Systems Engineering and a BEng. In Aerospace Engineering from the University of Southampton, and a BSc. “Cum Laude” in Aeronautics - Aviation Management & Safety from Embry-Riddle Aeronautical University.

He is a Member of the Royal Aeronautical Society and the International Council on Systems Engineering (INCOSE).

Edoardo achievements include:

  • As Experimental Systems Engineer, leading the development of the most efficient high-bypass turbofan’s intermediate pressure compressor (IPC) subsystem.
  • Definition and implementation of a Safety Management System for a corporate aviation operator in the USA.
  • Experienced Systems Engineer in charge of the operations systems’ development for a major spacecraft operator’s Internet of Things (IoT) satellite constellation.
  • As System Engineer, supporting the design of systems and preliminary studies for a constellation of 200 satellites for telecommunication services on the equatorial region of the world.
  • FAA Commercial Pilot (CPL-IR ME-SE Land & Sea), Certified Flight Instructor (CFI-I-MEI) License holder
  • EASA Commercial Pilot (CPL-IR ME-SE Land), Flight Instructor (FI) License holder
Tim Jupp
Consultant

Tim Jupp

Tim Jupp
Consultant

Tim is a vastly experienced military aviation engineering specialist practitioner and manager. His wide-ranging skill set includes maintenance practise, continuing airworthiness, quality assurance/compliance and regulatory management. Most recently Tim utilised his wealth of military aviation knowledge to develop and introduce an EASA-style Part M and Part 145 regulatory framework into a prominent military aviation organisation located in the Persian Gulf. He was awarded a personal commendation from the organisation’s Director of Aircraft Engineering for this project.

Expertise and capability

  • Experienced quality/compliance manager, lead auditor and auditor
  • Accomplished technical author, especially experienced in writing:
  • Part M and Part 145 regulations, including supporting AMC and GM
  • CAMEs, MOEs and supporting procedures/work instructions
  • Quality manuals and supporting plans
  • Trusted senior management advisor on key technical issues, including:
  • Continuing airworthiness
  • Regulatory and compliance requirements
  • Interpretation/implementation of new and revised maintenance policy
  • Accomplished in multi-cultural organisations, where English is a second language

Career background and experience

Tim started his career as a British Army aircraft apprentice and served for over 20 years as a helicopter engineer, technical planner and line and workshop maintenance manager. Building on this strong base, he started working in the Sultanate of Oman in the late 1990s. He graduated from the hangar floor to attain the highest management grade possible for a foreign civilian national working within the Royal Air Force of Oman.  Tim’s experience base now includes a wide variety of military platforms, from large transport aircraft to fast jets.

Gareth Dore
Consultant

Gareth Dore

Gareth Dore
Consultant

Gareth is an experienced pilot with a broad background within Military, Commercial and General Aviation. This encompasses both rotary and fixed-wing flying, including three tours as an RAF Search and Rescue Captain and current airline operations on the A320. Gareth is passionate about aviation safety and enjoys identifying best practice from across the defence and commercial sectors. He specialises in Human Factors and Error Management, and Safety Risk Management.

Expertise and capability

  •  Gareth has been involved in safety roles throughout his career. In the RAF, this included appointments as Unit Flight Safety Officer, Flight Authoriser, Flight Supervisor, and Human Factors Facilitator. As Investigating Officer for a number of Flight Safety Investigations and a Unit Inquiry, he made recommendations to prevent reoccurrence and promote safe and effective Search and Rescue operations.
  • As a Master Green Instrument Rating Examiner, he conducted Instrument Rating Tests to renew and upgrade colleagues’ ratings, whilst ensuring safe standards of instrument flying across the Search and Rescue Force.
  • As an instructor at the UK Defence Academy, he used a blend of instruction, coaching, mentoring and facilitation to develop officers’ Command, Leadership and Management.

Career background and experience

Prior to joining Baines Simmons, Gareth completed a commission in the Royal Air Force as a senior officer. He is an active commercial pilot and has flown the Firefly T67, Grob Tutor, Grob 109 TMG, PA-28, DA-42, A320, Twin Squirrel, Bell 412, and Sea King MK3/3A. He holds a First Class degree in Information Management and is a qualified Spanish speaker (B2 CEFR).

Mike Newman
Consultant

Mike Newman

Mike Newman
Consultant

Mike Newman has over 17 years of experience in aviation and provides Human Factors and Error Management expertise in civil, military and recreational aviation domains, specialising in maintenance.

Expertise and capability

  • Training and facilitation skills in Human Factors, Error Management, Incident and Maintenance Error Investigation in professional and academic domains.
  • Analysis of maintenance error taxonomy data and maintenance personnel to identify error trends and performance influencing factors.

Career background and experience

Prior to joining Baines Simmons in 2019, Mike began his career in aircraft maintenance. Mike then undertook project management and operational management roles in the construction industry. Mike returned to aviation in 2011 and has assisted on numerous fixed and rotary wing flight deck human performance research projects, advised on human factors training and has extensively researched maintenance error. Mike’s achievements include:

  • MSc Human Factors in Aviation
  • BSc Psychology (Applied)
Paul McCartney
Consultant

Paul McCartney

Paul McCartney
Consultant

Paul offers clients extensive knowledge, training and mentoring experience in aviation regulations
following his 26 years with the CAA. He uses his considerable range of management experience
in advising clients on all aspects of safety and regulatory requirements to assist clients on
enhancing airworthiness and safety performance based on the level of safety risk.

His knowledge, guidance and application of the EASA regulatory requirements influences Baines Simmons’
strategic approach to our product development and consulting assignments. He has provided
advice and assistance to overseas Governments and operators on the implementation of
regulations and procedures to meet the latest ICAO standards and recommended practices.

Expertise and capability

  •  Consults as an airworthiness surveyor.
  • Advises on regulatory compliance with Part 21/M/145/66/BCAR/SMS and supplementary FAA/
    TCCA approvals.
  • Airworthiness coaching and mentoring to NAAs
  • Advises on regulatory compliance with EASA Part 145 for organisations located outside the EU.
  • Advises Regulatory Authorities on matters relating to oversight competence and capability.
  • Advises clients on regulatory compliance, quality assurance and safety matters related to the
    operation of large transport, corporate aircraft. Deputises for post holders during staff shortages
    and organisational change.
  • Advises on aircraft restoration projects for Annex II aircraft types.
  • Advises on SAFA (Safety Assessment Foreign Aircraft) standards.

Career background and experience

Prior to joining Baines Simmons, Paul has over 40 years in the civil aircraft/military sector including
26 years with the UK Civil Aviation Authority (CAA) in various UK regional offices and
internationally in Fiji & Singapore office.

Paul's achievements include:

  • CAA Regional Manager for the Pacific Islands and advisor to Fiji, Solomon and Kiribati Islands
    Civil Aviation Authorities for continuing airworthiness matters.
  • Seconded to CAAi Singapore Office in order to provide regulatory oversight of EASA 145
    approved organisations in the region.
  • Military/Civil background on Helicopters & Fixed Wing Aircraft.
  • Major airline aircraft engineering experience both domestically and internationally.

Paul is an FAA A & P, EASA Part 66 (B1, B3, C) and BCAR (A, B & C) Licence holder,
Incorporated Engineer and Member of the Royal Aeronautical Society. CMS in Management.

Steve Dosman
Consultant

Steve Dosman

Steve Dosman
Consultant

Steve is an experienced structural engineering with over 23 years at a large DOA/DAOS Design Organisation – much of that time as a Group Lead, CVE and Approval Signatory.  He has an extensive background in civil and military Initial and Continuing Airworthiness, Compliance Verification, Failure assessment, Structures Analysis and Certification, and Full Scale Ground/Flight Test development and support.  This skill set covers  a wide array of transport, air-to-air refuelling, cargo, business jet, special missions, and AEW fixed wing aircraft types.

Expertise and capability

  • Initial Airworthiness expertise, from design concept through to full certification. This covers design of repairs, small modifications, through to significant major Supplemental Type Certificates
  • Broad experience in Continuing Airworthiness across many civil and military platforms. This through many years direct Subject Matter Expert support to a number of RAF project teams, and post-design services for many mods and aerostructures

Career background and experience

Prior to joining Baines Simmons in 2019, Steve was Structural Integrity Group lead for many years for a large DOA/DAOS organisation.  Steve’s achievements include

  • Chief Engineer for two multi-year, full-scale aircraft fatigue tests
  • Committee member of the MAA’s Military Aircraft Structural Airworthiness Advisory Group (MASAAG)
  • Functionally responsible for all Fatigue, Damage Tolerance and Structural Dynamics work carried out at his organisation
  • EASA and MAA CVE in Structures and ICA panels

Steve is a Fellow of the Royal Aeronautical Society, Chartered Engineer, and holds a first class degree in Mechanical Engineering.

Michael Da Silva
Consultant

Michael Da Silva

Michael Da Silva
Consultant

A practioner and manager in Initial Airworthiness, Certification, Test and Evaluation and Safety Management Systems covering both Military and Civil environments. Having successfully achieved Design and Flight Test approvals and implemented a Safety Management System I have practical experience in understanding the requirements and expectations of the Regulators and can advise on best course of actions to achieve success in gaining approvals.

Expertise and capability

  • Initial Airworthiness, specialising in Design Certification, Design Organisation Approvals for Civil and Military Aircraft. Experience includes holding a Form 4 position as Head of Airworthiness for Civil (EASA & CAA) and UK MAA Design Approvals. Supporting a Trade Organisation liaising with Government, Regulatory and Industry on Airworthiness Policy and Regulation.
  • Test & Evaluation management and delivery covering Flight Test and Ground Test for Civil and Military fixed wing aircraft. Experience includes management and execution of Flight Trials for military Radar & Weapons sytems and Aircraft Certification Ground and Flight Trials for large and small transport aircraft under both Military and Civil Regulations.
  • Safety Management System implementation. Experience includes implementing the SMS and as Safety Manager ensuring that the organisation’s SMS met the appropriate regulatory requirements.

Career background and experience

Prior to joining Baines Simmons in 2019, Michael started his career in aviation in the RAF as an avionics technician before moving into the Test & Evaluation environment as a Flight Test Engineer supporting Flight Trials on Tornado Radar & Weapons Systems at BAE and DERA Boscombe Down.

As the Head of Test & Evaluation for Marshall Aerospace Michael was responsible for the management of the Test and Evaluation department which included Ground Test, Flight Test and Avionics and Systems Ground Test Rigs with the primary function to ensure that the delivery and assurance of all ground and flight tests met regulatory and customer operational requirements, with emphasis on Flight Safety.

Using his experience in Regulation and Certifcation became Head of Airworthiness for Raytheon where as an EASA Form 4, CAA AD458, DAOS signatory and CFAOS Post Holder had responsibility for the management of governance issues within Airworthiness across the organisation advising all departments in matters of Airworthiness. He established the SMS fro the organisation and fulfilled the role of Safety Manager during the implementation period.

 

Ludo Forrer
Consultant

Ludo Forrer

Ludo Forrer
Consultant

Ludo brings a very broad experience across the aircraft lifecycle with experience covering initial design, airworthiness, engineering management, to operation as flight crew. This perspective enables him to provide a ‘big picture’ viewpoint, understanding the reality of interrelationships between aviation business units and the impact of regulation.

Ludo is enthusiastic about sharing positive learning experiences, encourages process improvement and is passionate about promoting aviation safety.

Expertise and capability

  • Consultation in airworthiness (Part-M and Part-145), SMS, data management and strategy – calling upon skills developed in CAMO, MRO and engineering environments.
  • Enthusiastic training and facilitation on subjects including continuing airworthiness, maintenance and safety with experience delivering at a technical and strategic level.
  • Analysis of organisational systems and process development dedicated to improving business performance through optimising procedures and communication.

Career background and experience

Prior to joining Baines Simmons in 2018, Ludo started his aviation career as a Design Engineer for a landing gear OEM, later taking a role between design and operation, as an Integrated Logistics Support engineer and project manager for a multinational Avionics systems provider.

Ludo is a former EASA Form-4 holder, as the Continuing Airworthiness Manager for a growing UK airline, responsible for a variety of types including helicopters, piston aircraft and large jets. He has worked closely with the regulator at various levels in relation to continued airworthiness and unconventional design changes.

Ludo was also Engineering and General Manager of a large 3rd-party Maintenance and Repair Organisation, leading a successful programme of change.

He has a first-class degree in aerospace engineering, is a member of the Royal Aeronautical Society and an active commercial pilot.

 

 

Felicity Argent
Consultant

Felicity Argent

Felicity Argent
Consultant

Felicity is a specialist aviation Human Factors and Fuel Tank consulting and training expert. She is a confident and enthusiastic facilitator with 14 years experience in the aviation industry. As a qualified lean six sigma green belt and Prince2 practitioner, Felicity works with clients to improve cultures, processes and systems that achieve significant performance gains and cost savings. She offers specialist knowledge in the area of component management for civil airlines.

Expertise and capability

  • Trains in Human Factors initial and continuing programmes, Felicity has been involved in training over 800 people in the UK and overseas.
  • Consults across a wide range of Human Factors specialist areas, has operated across many projects such as Human Factors Co-ordinator for SR Technics.
  • Consults in the area of component requirements and has worked for many international airlines, liaising with engineers, workshop technicians, planning departments, technical records ,freight forwarders, quality departments and of course AOG desk personnel. Her project work has resulted in impressive cost savings and process improvements.

Career background and experience

Felicity studied at Dublin University’s Trinity College Aerospace Psychology Department. Felicity began her career working in a hangar environment at a large multinational MRO, sourcing components for aircraft on check. (FLS Aerospace which later became SR Technics). She successfully co-ordinated the Human Factors programme for SR Technics UK managing a team of 7.Felicity has gained an invaluable insight into the challenges and pressures faced by aircraft operators and all those involved, either directly or indirectly, with keeping an aircraft flying.

Ian Armstrong
Aircraft Surveyor/ Consultant

Ian Armstrong

Ian Armstrong
Aircraft Surveyor/ Consultant

With an enormous experience in regulatory development, management, compliance and training, Ian is a highly valued member of our team.

Ian’s career spans many years in aviation regulations and policy making and has included roles as Continuing Airworthiness Policy Manager for the UK CAA’s Airworthiness Division and Senior Airworthiness Surveyor at various Regional CAA Offices with responsibility for regulatory compliance oversight of approved maintenance organisations. He offers clients invaluable regulatory expertise and insight relating to the implementation of EASA and National regulations.

Expertise and capability

  • Engages with regulators, industry and government on airworthiness and safety policy
  • Provides expert advice to international and national groups on policy preparation
  • Develops appropriate implementation standards for new and revised EASA/ICAO regulations
  • Is a current MRB and ISC member and a registered EASA expert
  • Liaises with MoD/MAA and CAA on MRCOA contracts and compliance with civil standards
  • Maintenance Programme construction & compliance (Part M & Part 145)
  • Provides training for regulators and industry on regulatory subjects

Career background and experience

Ian has a wide range of experience from a long career working in civil aviation regulations. He has served as an EASA Regulatory compliance auditor responsible for approved maintenance organisations in the Middle East, Far East and Africa. He was also an EASA MRB advisor and has been an ISC member for the A380 since 2003. He held responsibility for the introduction of the revision to BCAR requirements to align with EASA Part 145 and Part M. Ian is an EASA Part 66 (B1 & C) and BCAR Licence holder (A, B & C) as well as a Member of the RASoc.

Roy Burden
Consultant

Roy Burden

Roy Burden
Consultant

Roy offers his clients a broad range of experience in airworthiness and airline operations, to assist organisations in their pursuit of excellence.  Having spent 27 years working for the UK CAA, Roy has developed an in-depth knowledge of safety performance and threat analysis with a ‘total system’ approach to safety.

Expertise and capability

  • Developing strategies for improving organisation safety performance
  • Conducting in-depth safety assurance reviews to identify risk
  • Interpretation of and implementation of aviation regulations
  • Analysis of accident and incident reports to determine safety governance and human factors issues

Career background and experience

Roy gained an MSc in Air Transport Management from City University London.  He holds an EASA Part 66 licence covering transport aircraft, helicopters and general aviation types. He is a registered engineer (IEng) with the Engineering Council and is a Fellow of the RAeS.

Prior to joining Baines Simmons in 2017, Roy has been working as a consultant providing developmental support to an overseas aviation regulator.  This followed an extensive career in the UK CAA, starting as an airworthiness surveyor and then as a manager, including Head of Flight Crew and Engineer Training, Head of Quality and Standardisation and latterly, Head of Strategy for Organisations.  Before joining the CAA Roy worked as a licensed engineer in the airlines both in the UK and overseas.

  • Conducted an internal review of safety performance for the UK CAA
  • Participated in the Air Display review following a fatal crash
  • Development of new strategies for regulated organisations
Richard Close
Consultant

Richard Close

Richard Close
Consultant

Richard is a highly skilled consultant with a unique career in civil and military aviation spanning more than 40 years. He offers clients extensive knowledge and experience in aviation regulations as well as maintenance. He is a highly experienced and authorised airworthiness surveyor for the issue and renewals of Certificates of Airworthiness, including export Certificates of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry.

Expertise and capability

  • Surveys aircraft and records using his significant regulatory knowledge. He possesses a working knowledge of the continuous airworthiness requirements of EASA Part M and Part 145, as well as CAA, EASA and FAA airworthiness frameworks.
  • Technically consults as a highly experienced specialist on extremely varied aircraft types, spanning general aviation, medium transport passenger aircraft, corporate, military fast jets and aircraft painting and interior refurbishments.
  • Advises and engages with aircraft maintenance providers and operators across the UK, Europe and Middle East and is both comfortable working/liaising with engineers on the hangar floor and senior management in the board room.

Career background and experience

Richard is a qualified EASA Part 66 Licence holder with many ratings from general aviation through to corporate aircraft. As well as hands-on maintenance support, he has held a number of senior engineering roles, including ten years with the RAF. His extensive aviation experience incorporates a breadth of type ratings held on his Part 66 B1/C and UK CAA Section L licences. Qualifications include an EASA Part 66 B1 and C Licence, and he is an ARC signatory.

Henry Dabrowski
Consultant

Henry Dabrowski

Henry Dabrowski
Consultant

Henry has immense expertise, experience and knowledge following his long career with the CAA and offers clients expert advice and guidance based on 23 years of managing all aspects of aircraft certification and performing regulatory oversight of approved organisations. An accomplished manager and team leader, Henry has partnered many of the UK’s leading aviation organisations in their drive to achieve the highest possible safety and airworthiness standards of compliance as demanded by the UK regulations.

Expertise and capability

  • Consults as an airworthiness surveyor. Henry is authorised to recommend the initial issue, renewal and export Certificate of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry
  • Continuing Airworthiness Management Organisation (CAMO), Maintenance Approved Organisation Scheme (MAOS) and Design Approved Organisation Scheme (DAOS) audit skills and approval of Maintenance Programmes
  • Advises organisations seeking to introduce Safety Management Systems and improve their Airworthiness standards. Henry’s broad regulatory aviation experience means he is ideally placed to assist clients seeking to implement and improve safety and airworthiness solutions
  • Advises on approvals acquisition or amendment. Henry advises organisations seeking the necessary Approvals to maintain and/or operate aircraft
  • Advises Regulatory Authorities on matters relating to oversight competence and capability.

Career background and experience

With a BEA Heathrow engineering background, which included Airbus 380 production and acting as the EASA representative on the A320 MRB for seven years, Henry’s successful career in aviation culminated in his role as Manchester Regional Airworthiness Manager for the UK CAA.

Career highlights include working for more than a decade in Line Maintenance and Field Support with Saudi Arabian Airlines. Henry was also instrumental in negotiating with the FAA during the transfer of production and regulatory oversight of the HS/BAe 125 Hawker 800 aircraft types from the UK to the USA.

Stuart Downer
Consultant

Stuart Downer

Stuart Downer
Consultant

Stuart is a highly experienced consulting professional in civil aviation maintenance. He offers clients over 39 years aviation experience, as a B1 Licensed Engineer on large transport aircraft, a Form 4 holder as a Quality Manager and is widely experienced delivering best practice advice, training and solutions. Stuart has trained more than 1,000 Baines Simmons delegates, successfully achieving an overall 96% highly satisfied delegate rating.

Expertise and capability

Stuart offers clients and delegates, valuable, insightful advice, guidance, recommendations and solutions across his areas of expertise.

  • Consults and advises as an expert on the implementation and ongoing compliance with EASA Part M, EASA Part 145 and FAR 145 / 43 in approved component and aircraft maintenance organisations. Clients include BE Aerospace in Northern Ireland, Smart-Lynx in Latvia and Rolls Royce in the UK.
  • Consults to senior management on corporate, regulatory and personal responsibilities within the EASA and FAR aviation maintenance environments.
  • Consultant trainer of quality auditors and managers in Auditing Skills and the implementation of effective Quality Management Systems. Clients include the Regulator of the UK Overseas Territories in the Cayman Islands and SR Technics in Zurich.

Career background and experience

Stuart is a Holder of EASA Part 66 B1Licence, has a HND in Mechanical Engineering and trained as a lead auditor in Aerospace. He had many years with a large Heathrow based airline operating across various management roles in aircraft maintenance, quality assurance and fleet and component maintenance. He has also been a Quality Manager with a Business Jet Maintenance organisation at Farnborough.

John Fisher
Consultant

John Fisher

John Fisher
Consultant

John has worked in aviation for 30 years, split equally between a career with the RAF and in commercial aviation. During this time he has held senior management roles specialising in Continuing Airworthiness and Safety Management Systems and worked for the CAA as a Senior Airworthiness Surveyor where he deepened his knowledge of Part 145 and Part M organisations including associated AOCs and Part 21 manufacturing organisations.

 

Expertise and capability

  • Quality Manager and EASA Form 4 Post holder for 2 UK-based operators
  • Worldwide in-depth auditing experience of Part M, Part 145 and Part 21 organisations
  • Held positions as Nominated Post holder Maintenance with associated EASA Form 4 for 2 UK-based AOCs
  • Experienced in airline Line Maintenance as both a line engineer and as a Line Maintenance Manager
  • Former CAA Stansted Regional Office focal point for Safety Management Systems
  • Qualified Senior SAFA (Safety Assessment Foreign Aircraft) inspector for the CAA
  • Qualified Auditor of Part 145, Part M, Part 21 and BCAR’s with worldwide experience
  • A current A, B2 and C EASA Maintenance Licence holder covering both large and group 3 aircraft

Career background and experience

Following a successful career with the RAF, John has since gained extensive civilian and regulatory aviation experience in Line Maintenance, Continuing Airworthiness Management, Quality Systems and Safety Management. John is an authorised airworthiness surveyor for the Isle of Man Aircraft Registry which is managed by Baines Simmons on behalf of the Isle of Man Government and consults on a broad range of Safety Management programmes.

Martin Gibbons
Consultant

Martin Gibbons

Martin Gibbons
Consultant

With over 35 years’ experience in aviation, covering all aspects of continuing airworthiness, quality assurance and maintenance in both large and small organisations, Martin is a highly experienced and competent professional with practical experience on a wide range of fixed and rotary winged aircraft in Commercial Air Transport, Corporate/Private fleets, Special Missions and Military categories. He has previously held security clearance at the highest levels when selected for duties within the Royal Households and Government Offices. His professionalism, experience and technical skills ensure he provides clients with the highest levels of confidence and assurance.

Expertise and capability

  • Consults as an airworthiness surveyor. Martin is authorised to recommend the initial issue, renewal and export Certificate of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry
  • Advises on the implementation and ongoing compliance with EASA Part 145, Part M, Part 21G and Part 21J regulations in approved MRO, CAMO, POA and DOA organisations
  • Advises on QA roles and accountabilities to improve work systems, productivity and regulatory compliance
  • Advises on QA continuation training and personnel recruitment of approved engineers for type-training
  • Audits ARC and non-EASA CofA renewals
  • Holds a current Part 66 CAT A, B1 & C Aircraft Maintenance Licence

Career background and experience

Martin’s early career with the RAF saw him working as an aircraft engineering supervisor on the Queen’s Flight and post-discharge as a Shift Chargehand with responsibilities for the maintenance of the 32 (The Royal) Squadron fleet. Subsequently, Martin held various Nominated Postholder / Form 4 and Accountable Manager roles for leading UK Charter Airlines and Maintenance organisations before joining Baines Simmons as a surveyor for the Isle of Man Aircraft Registry.

Rowan Greenwood
Consultant

Rowan Greenwood

Rowan Greenwood
Consultant

Rowan has over three decades experience in commercial helicopter operations as a pilot, instructor, examiner, inspector, manager, flight safety officer and UK CAA regulator. He specialises in civil search and rescue where he was a SAR commander, TRI/TRE, training and standards manager and director, global SAR operations for Bristow Group Inc.

Expertise and capability

  • As a CAA flight operations inspector Rowan exercised legal and safety oversight of the UK helicopter industry conducting audits and inspections on offshore, SAR, HEMS, police and charter operators.
  • As a CAA training inspector he conducted initial and revalidation tests on TRIs and TREs on all helicopter types in the UK and overseas, initial instrument rating tests and TRI/TRE/IRI courses. As an EASA approved simulator inspector he conducted initial and recurrent simulator evaluations across the world on many civil and military helicopter types.
  • Rowan chaired the internal CAA working group that developed the civil regulations for helicopter search and rescue in the UK (CAP 999) and chaired the external steering committee to transition the civilianisation of military SAR under the civil UK SAR contract.
  • As the director of global SAR operations for Bristow Group Inc. in Texas Rowan was the business process owner for all SAR operations, training and standards across the UK, US, Nigeria, Australia, Norway, Trinidad and all new business.

Career background and experience

Rowan holds an EASA ATPL(H) and has flown the SK92, A139, SK61, AS332, B212, AS355, B206, EC120 and R22 in Europe, Africa, North and South America.

 

AJ Jacobs
Consultant

AJ Jacobs

AJ Jacobs
Consultant
Chris Hart
Consultant

Chris Hart

Chris Hart
Consultant

Chris is an aviation specialist and aircraft engineer with over 40 years experience in aircraft maintenance, safety, quality, airworthiness and aviation regulation. He offers clients extensive practical experience on large and medium size transport aircraft in base / line maintenance from operational environments in the UK and overseas. Chris has conducted assessments, audits and recommendations for initial approval and continued surveillance of regional and overseas maintenance organisations, manufacturers and operators for compliance with EASA Part 145, EASA Part M, EASA Part 21, JAR OPS 1/3 sub-part M, UK CAP360 and BCAR requirements.

Expertise and capability

  • Consults as an Airworthiness Surveyor, Chris is authorised to perform Certificate of Airworthiness issues, renewals and Export Certificate of Airworthiness technical surveys on behalf of the Isle of Man Aircraft Registry.
  • Consults in the process of technical acceptance of purchased/leased aircraft and lease returns for client airlines.
  • Advises clients on regulatory compliance, quality assurance and safety matters related to the operation of large transport and corporate aircraft. Deputises for post holders during staff shortages and organisational change.

Career background and experience

Chris held the position of Airworthiness Surveyor for 8 years at the UK CAA based at Heathrow. He is a holder of an EASA Part 66 Aircraft Maintenance Licence in categories A, B1, C and has a FAA Airframe and Powerplant Certificate.

Chris's career has included Maintenance management of various overseas line stations and extensive flying engineer duties. He has conducted investigations of numerous accident/incidents and subsequent compilation of reports and recommendations.

Nick Landauer
Consultant

Nick Landauer

Nick Landauer
Consultant

With experience as a senior manager within the Flight Operations division of the UK CAA, Nick Landauer brings clients a wealth of expertise in Air Operations regulations and auditing. During his long career with the CAA, Nick also devised and delivered Quality and Risk Management training.

 

Expertise and capability

  • Training: A skilled developer of and trainer in aviation regulations, Quality, and Risk Management courses
  • Audit and Audit Management: A qualified Lead Auditor, Nick has a wealth of experience in assisting clients with their audit capabilities
  • Inspection and Oversight: Nick’s standardisation background means he is well placed to help Regulator clients develop and hone their inspection and oversight capabilities

Career background and experience
Nick was with the CAA for 35 years, during which time he participated in and led a number of significant projects including, the implementation of EU-OPS in the UK CAA and in UK fixed-wing AOC holders in 2007/8, and in 2013/14, the implementation of a further revised set of regulations - EASA-OPS - across the whole operating industry, including specific responsibility for Flight Operations' compliance with the new Authority Requirements.

Nick also represented the UK CAA in various international forums, including at the IATA IOSA and ISAGO Oversight Committees and, as UK National Standardisation Co-ordinator, at European Aviation Safety Agency (EASA) Standardisation meetings.

Marcus Madden
Consultant

Marcus Madden

Marcus Madden
Consultant
Ian Learmonth
Consultant

Ian Learmonth

Ian Learmonth
Consultant

Ian offers clients an extensive knowledge and training experience in aviation regulations. He has a strong working knowledge of the continuous airworthiness requirements of EASA Part M and Part 145, as well as CAA, EASA and FAA airworthiness frameworks. Ian brings years of training consultant facilitation skills and experience working with both engineers and flight crews.

Expertise and capability

  • A skilled training consultant with a unique career in aviation spanning over 27 years, Ian has worked on an extremely varied number of aircraft types which include general aviation, large transport aircraft, corporate and ex-military fast jets.
  • A technical consultant, Ian has a proven track record of successfully working for various aircraft maintenance providers and operators across the UK, Europe and USA and is both comfortable on the hangar floor and the board room.

Career background and experience

As well as hands-on maintenance support, Ian has held various senior engineering roles. He has held various training positions and delivered training to both engineers and flight crews.

Ian offers extensive aviation experience as reflected in the breadth of type ratings held by Ian on his Part 66 B1/C, UK CAA Section L and FAA A&P licences. In qualifications terms he has an Honours degree (Beng) in Aircraft Engineering, Part 66 B1 and C Licensed engineer, and is an ARC signatory with 2 EASA Authorities.

Jenny O'Donnell
Consultant

Jenny O'Donnell

Jenny O'Donnell
Consultant

Jenny is a professional consultant specialising in safety management, investigation and human factors training and consultancy. As an investigator she has in-depth experience of incident, accident and event management. Jenny’s enormous expertise, experiences and high energy are invaluable in the facilitation and consultancy services she provides clients and delegates.

Expertise and capability

  • Training consultant facilation expertise to deliver to clients from a wide variety of backgrounds, levels and cultures. Delivers our MSc courses for City University, London.
  • Consults in areas many areas of safety management including human factors and human performance management. Clients include BAE SYSTEMS and the Royal Air Force.
  • Subject Matter Expert to our world-leading safety programmes from error management diagnostics to safety course development. Developed a human factors training programme that is consistently rated as excellent by clients.

Career background and experience

Jenny is a Member of the Royal Aeronautical Society and the International Society of Air Safety Investigators. She is a Chartered Engineer with a BEng (Hons) in Aeronautical Engineering and an MSc in Human Factors and Safety Assessment in Aviation. Jenny was awarded the MSc Director’s prize for her MSc in 2007.

Jenny has worked as a flight safety officer, ground school instructor and human factors consultant. Her achievements include:

  • Nomination for the ‘Female Engineer of the Year’ award.
  • Providing comprehensive flight safety support of 1100+ aircraft worldwide from flight operations, human factors and technical perspectives.
  • Successfully instructing BAe 146/RJ ground type rating courses to flight crews from a variety of operators.
Ian Robinson
Consultant

Ian Robinson

Ian Robinson
Consultant

A highly experienced leader, engineer and aviation safety improvement specialist with substantial project and change management credentials. An acknowledged expert in both continuing and type airworthiness regulations and their associated safety management systems gained from 35 years experience as a senior military engineer officer.

Expertise and capability

  • Ian’s expertise lies in the ability to not just understand the airworthiness regulations, but more importantly, their actual intent. He then advises on the most efficient and effective manner to implement this intent, specifically tailored to suit each clients’ unique requirements.
  • A demonstrable capability to deliver against challenging objectives in a multi-stakeholder and dynamic environment. Ian has delivered significant airworthiness and maintenance management enhancements that have been recognised by the award of several CEO level commendations. He was truly honoured to be awarded an OBE in the Queens Birthday Honours List 2015 for completely overhauling the way in which the MOD Tornado Project Team conducted safety management which significantly underpinned the airworthiness of the Type.

Career background and experience

Ian has an MSc in supportability engineering and is a Chartered Engineer.

Prior to joining Baines Simmons in May 2017, Ian was the senior airworthiness advisor, policy and assurance lead for the RAF’s Chief Air Engineer. Working with and influencing the Military Regulator he developed RAF policy for the way in which continuing airworthiness and quality management were conducted pan RAF. He has been the deputy Type Airworthiness Authority for the Tornado fleet and was the first Tornado Continuing Airworthiness Manager. He has amassed significant knowledge and experience in maintenance, risk-based decision making and airworthiness management during his 35 years as an aviation safety professional.

David Sturgess
Consultant

David Sturgess

David Sturgess
Consultant

David is a consummate professional with over 40 years extensive aeronautical experience spread across a wide mix of organisational cultures, operational environments, financial situations and aircraft types. He has held senior engineering and quality practitioner positions in commercial airlines around the world including a number of prestigious start-ups where he was directly responsible for creating the obligatory technical, quality and safety systems.

Expertise and capability

  • Consults to create new departmental structures, processes and systems from scratch – projects include - easyJet Quality System and Emirates Technical Services.
  • Consults and advises in aircraft inspections, lease returns, new aircraft acceptance and purchases - delivered over two hundred new aircraft for airlines & leasing companies and has performed many C of A inspections for the Isle of Man Government
  • Consults as a Certified Lead Auditor - skilled in auditing manufacturers, maintenance organisations and airlines. - projects include easyJet audit programme performing audits to the satisfaction of the UK CAA

Career background and experience

David has held senior positions within brand new start ups such as Group Quality Manager - easyJet, Technical Director - Regal Bahamas Airways and Head of Technical Services – Emirates. He has also held positions with Gulf Air, Guinness Peat Aviation and BOAC/BA. He has spent many years in the Middle East, Africa and The Bahamas. He holds an EASA Part 66 B1 and C Licence covering piston, prop jet and pure jet aircraft and has an MSc in Air Safety Management (with Distinction).

Malcolm Trigwell
Consultant

Malcolm Trigwell

Malcolm Trigwell
Consultant

Mal is a professional engineer and an experienced Part M and 145 Auditor with worldwide audit experience. He has amassed more than 30 years’ engineering experience in both the military and civilian sectors, working on commercial passenger and freight jets, light aircraft and vintage aircraft. Mal’s particular expertise is in the fields of line and base maintenance, engine overhaul and test. He has a positive  solution-oriented attitude together with a strong customer focus.

Expertise and capability

  • Experienced Part M and 145 Auditor with worldwide audit experience, additionally covering ISO9001 and 9120.
  • Experienced ARC review on aircraft up to 747-8 Sub Part G and I trained. Form 4 post holder.
  • Quality manager for Part 145 company. Form 4 post holder.
  • A current B1-1, B1-3, B2, and C EASA licence holder together with FAA A&P, with a wide band of type ratings.
  • Authorised Airworthiness Surveyor for the Isle of Man and for the MAA.
  • Project management, covering passenger to freight conversions, interior reconfigurations and aircraft introduction.
  • Extensive experience with lease acceptance and return.

Career background and experience

Mal began his career in 1978 in the RAF, ending 13 years later with the Queen’s Flight in 1991. He has 19 years’ civil experience covering line and base maintenance as well as engine overhaul on a wide variety of aircraft types including fixed wing and helicopters. Building on his management roles within Titan Airways and extensive engineering expertise, Mal has worked as a Consultant since 2008, covering Airworthiness and Part M/145 auditing.

  • A current B1-1, B1-3, B2 and C licence holder together with FAA A&P
  • Qualified Auditor Part 145, Part M, Sub part G with worldwide experience
  • Qualified ISO/AS 9100 auditor
  • Extensive experience with lease acceptance and handback
Gareth Watkins
Consultant

Gareth Watkins

Gareth Watkins
Consultant

Over 30 years of airline Maintenance and operational experience, both in the UK and overseas, covering areas including Maintenance control, Planning, Line and Base Maintenance.

Expertise and capability

  • Line Maintenance Management skills, providing operational efficiency and safety to the airline.
  • Nominated person for airline 145 organisations.
  • Engineering operations centre Manager, ensuring technical support and rapid recovery of AOG aircraft.
  • Experience in Planning and Maintenance liaison.

Career background and experience

Airline apprentice, and Engineer, prior to moving into Maintenance control, and then overseas, where experience has included:

  • Maintenance Control
  • Planning
  • Base Maintenance liaison
  • Line Maintenance Management
  • Maintenance Control Management

Throughout his time focus has been on operational efficiency safety.

Achievements:

  • Increased maintenance activity away from main base using aircraft natural ground time, to increase aircraft utilisation.
  • Managing Line Maintenance as a business by carrying out third party work on other operators’ aircraft, worldwide.
Paul White
Consultant

Paul White

Paul White
Consultant

Paul is an experienced Airworthiness Management consultant and uses his wide-ranging technical, diagnostic and commercial skills to assist clients with airworthiness performance improvement. With an aviation career spanning 27 years, with the last ten in managerial roles in Airworthiness, Quality and Safety, Paul draws on his practical experience gained from working with world-leading airlines to small independent private aviation companies encompassing fixed wing jets and piston engine aircraft as well as piston and turbine-powered rotorcraft. Paul is delighted to have recently become a Member of the Royal Aeronautical Society.

Expertise and capability

  • Technical airworthiness consulting skills gained from experience across a wide variety of types ranging from general aviation, private/business aviation for both fixed and rotary wing to large commercial airliners at world leading airlines.
  • Managerial consulting skills, demonstrated through his enormous wealth of knowledge gained from holding management positions in disciplines such as Planning, Inventory, Quality Assurance and Continuing Airworthiness.

Career background and experience

Prior to joining Baines Simmons, Paul started his career as an Airframe/Engine apprentice gaining valuable line experience before moving into the maintenance planning department where he developed his skills in Airworthiness. Maintenance Programme Optimisation was a key skill honed in managing ageing aircraft and was instrumental in delivering efficiencies to the scheduled checks on the 747-400 type. Paul has also held the role of ARC signatory and understands the specific obligations this role entails for operators.

 

 

Ralf Zink
Consultant

Ralf Zink

Ralf Zink
Consultant

Ralf is a highly experienced consulting airworthiness surveyor. He is a specialist in Certificate of Airworthiness initial issues/renewals, airworthiness reviews and physical aircraft surveys on any type of aircraft. He is an authorised airworthiness surveyor for the issue and renewals of Certificates of Airworthiness, including export Certificates of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry. Ralf brings enormous international experience to clients of Baines Simmons.

 

Expertise and capability

  • A specialist assessor, Ralf has 5 years experience working for the German Aviation Authority (LBA) acting as assessor for EASA licence candidates.
  • Consults using his experience includes vast regulatory knowledge in various national authority requirements that enables him to operate and provide pragmatic solutions
  • Advises regulatory authorities using his international experiences, connection and understanding into to all major aviation authorities, including EASA, FAA, FOCA, Bermuda, Cayman, Aruba, Isle of Man, Libyan CAA, Nigerian CAA.

Career background and experience

Ralf has worked within the civil aviation industry for 24 years, with over 10 years in a Quality organisation. He started his career at the German aircraft manufacturer Dornier. He gained enormous experience in new airworthiness certification development and flight tests as well as line and base maintenance setups. Ralf is an EASA Part 66 B1, C, CNP Licence holder covering various types of airliner & business jets, turboprop and jet A/C. He has held a wide variety of airworthiness review staff authorisations.

Aviation Safety Academy

Our Aviation Safety Academy team welcomes over 1000 delegates every year and pulls out all the stops to ensure that from start to finish, your training experience with us is the best it can be. They are there to help you with all your enquiries, from verifying that the course you want is the right one for you, through to helping with any booking, travel and accommodation needs.

Katy McGrath
Learning Advisor

Katy McGrath

Katy McGrath
Learning Advisor
Wayne Butcher
Aviation Safety Academy Learning Advisor

Wayne Butcher

Wayne Butcher
Aviation Safety Academy Learning Advisor
Ursula Tucker
Aviation Safety Academy Support
Co-ordinator

Ursula Tucker

Ursula Tucker
Aviation Safety Academy Support
Co-ordinator

Ursula is responsible for assisting clients with our open training events at our purpose-built Aviation Training Academy. She enjoys working in a busy, customer focused environment and is the central point of contact for all open training administrative and logistical needs, ensuring that courses run smoothly. Ursula’s aim is to ensure that a high level of support is always provided to visiting delegates and training consultants.

Career background and experience

Prior to joining Baines Simmons, Ursula co-owned and operated a successful landscaping supply business which she eventually sold. She was heavily involved in all aspects of the business and had the opportunity to develop a wide variety of business and administrative knowledge as well as hone her customer and supplier relationships management skills.

Outsourcing Practice

Our outsourcing practice is led by two highly experienced and respected aviation experts who work with the wider team to ensure your organisation’s strategic and operational objectives are more than satisfied.

Management Team

Bob Simmons
Director

Bob Simmons

Bob Simmons
Director

Bob is a co-founder of Baines Simmons. He is a creative and technical aviation safety expert who brings his passion, experience and problem-solving strengths to bear across a wide spectrum of client aviation safety-related subjects. He provides insightful strategic and technical leadership support to client regulatory and airworthiness engagements. Bob’s ambition is to design and build world-class products and services that make real positive contributions and impact on aviation safety improvement.

Expertise and capability

  • Board Safety Trusted Advisor – Bob has worked with several major international airlines and their suppliers advising on both human and airworthiness safety standards.
  • Strategic Consulting for safety improvement, regulatory policy, quality management and technical projects – Bob has managed over 100 successful client projects through his team.
  • Outsourced Managed Services Expert to Authorities in the defence and civil sectors, seeking technical competence, service and cost improvements. Recent projects include building the 7th largest business aircraft registry in the world and the establishment of a competent authority for military compliance approval audits.

Career background and experience

Bob joined the Royal Air Force in 1978 before becoming a civil licensed aircraft maintenance engineer, qualified on a range of Boeing, Airbus and Douglas aircraft. He served as a UK CAA Senior Airworthiness Surveyor with responsibility for Continuing Airworthiness policy and implementation in the UK. He is an Incorporated Engineer with the Engineering Council, sits on the Airworthiness Technical Advisory Committee of the I Mech E and is a trustee of the International Federation of Airworthiness.


Consultant Team

Nick Laughton
Senior Consultant

Nick Laughton

Nick Laughton
Senior Consultant

Nick is widely experienced in interpreting and implementing Mil Part 145, Part M and Part 147 regulations, offering clients in-depth knowledge and practical solutions to regulatory compliance issues.

With over 30 years’ practical aviation maintenance and audit experience gained predominantly from a military environment, and having extensive knowledge of aviation policy and regulation, Nick’s considerable technical expertise combined with his comprehensive knowledge of EASA Regulations, Human Factors and Error and Quality Management Systems ensures clients benefit from a down-to-earth, practical approach to solving airworthiness and safety-related issues.

Expertise and capability

  • Management of Baines Simmons’ outsourced auditing service to the UK Military Aviation Authority
  • Leading airworthiness compliance audits in the military environment
  • Delivery and facilitation of Quality Auditor training
  • Development and mentoring of newly appointed military regulators
  • Development of auditing strategies
  • Development of tri-service military aviation policy and regulation

Career background and experience

Nick completed a full career in military aviation maintenance, with management experience in an aircraft maintenance environment and the engineering support to embarked aviation operations. He has built extensive experience developing tri-service military aviation policy and regulation, including all aspects of the original Mil Part 145, Part M and Part 147. Nick has been heavily involved in the UK MoD Maintenance Approved Organisation Scheme (MAOS), both on the development side and in conducting compliance audits on behalf of the Military Airworthiness Authority (MAA) since its inception.

Nick’s career achievements include:

  • Management of single aircraft autonomous operations for extended deployed periods
  • Involvement in the development and implementation of the original UK MoD Mil Part 145, Part M and 147 regulations to civilian contractors
  • Conducted compliance audits for the initial introduction of the MoD Mil Part 145 approvals scheme

 

 


Airworthiness Surveyors

David Sturgess
Senior Surveyor – Assurance & Training

David Sturgess

David Sturgess
Senior Surveyor – Assurance & Training

David is a consummate professional with over 40 years extensive aeronautical experience spread across a wide mix of organisational cultures, operational environments, financial situations and aircraft types. He has held senior engineering and quality practitioner positions in commercial airlines around the world including a number of prestigious start-ups where he was directly responsible for creating the obligatory technical, quality and safety systems.

Expertise and capability

  • Consults to create new departmental structures, processes and systems from scratch – projects include - easyJet Quality System and Emirates Technical Services.
  • Consults and advises in aircraft inspections, lease returns, new aircraft acceptance and purchases - delivered over two hundred new aircraft for airlines & leasing companies and has performed many C of A inspections for the Isle of Man Government
  • Consults as a Certified Lead Auditor - skilled in auditing manufacturers, maintenance organisations and airlines. - projects include easyJet audit programme performing audits to the satisfaction of the UK CAA

Career background and experience

David has held senior positions within brand new start ups such as Group Quality Manager - easyJet, Technical Director - Regal Bahamas Airways and Head of Technical Services – Emirates. He has also held positions with Gulf Air, Guinness Peat Aviation and BOAC/BA. He has spent many years in the Middle East, Africa and The Bahamas. He holds an EASA Part 66 B1 and C Licence covering piston, prop jet and pure jet aircraft and has an MSc in Air Safety Management (with Distinction).

Ian Armstrong
Surveyor

Ian Armstrong

Ian Armstrong
Surveyor

With an enormous experience in regulatory development, management, compliance and training, Ian is a highly valued member of our team.

Ian’s career spans many years in aviation regulations and policy making and has included roles as Continuing Airworthiness Policy Manager for the UK CAA’s Airworthiness Division and Senior Airworthiness Surveyor at various Regional CAA Offices with responsibility for regulatory compliance oversight of approved maintenance organisations. He offers clients invaluable regulatory expertise and insight relating to the implementation of EASA and National regulations.

Expertise and capability

  • Engages with regulators, industry and government on airworthiness and safety policy
  • Provides expert advice to international and national groups on policy preparation
  • Develops appropriate implementation standards for new and revised EASA/ICAO regulations
  • Is a current MRB and ISC member and a registered EASA expert
  • Liaises with MoD/MAA and CAA on MRCOA contracts and compliance with civil standards
  • Maintenance Programme construction & compliance (Part M & Part 145)
  • Provides training for regulators and industry on regulatory subjects

Career background and experience

Ian has a wide range of experience from a long career working in civil aviation regulations. He has served as an EASA Regulatory compliance auditor responsible for approved maintenance organisations in the Middle East, Far East and Africa. He was also an EASA MRB advisor and has been an ISC member for the A380 since 2003. He held responsibility for the introduction of the revision to BCAR requirements to align with EASA Part 145 and Part M. Ian is an EASA Part 66 (B1 & C) and BCAR Licence holder (A, B & C) as well as a Member of the RASoc.

Richard Close
Surveyor

Richard Close

Richard Close
Surveyor

Richard is a highly skilled consultant with a unique career in civil and military aviation spanning more than 40 years. He offers clients extensive knowledge and experience in aviation regulations as well as maintenance. He is a highly experienced and authorised airworthiness surveyor for the issue and renewals of Certificates of Airworthiness, including export Certificates of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry.

Expertise and capability

  • Surveys aircraft and records using his significant regulatory knowledge. He possesses a working knowledge of the continuous airworthiness requirements of EASA Part M and Part 145, as well as CAA, EASA and FAA airworthiness frameworks.
  • Technically consults as a highly experienced specialist on extremely varied aircraft types, spanning general aviation, medium transport passenger aircraft, corporate, military fast jets and aircraft painting and interior refurbishments.
  • Advises and engages with aircraft maintenance providers and operators across the UK, Europe and Middle East and is both comfortable working/liaising with engineers on the hangar floor and senior management in the board room.

Career background and experience

Richard is a qualified EASA Part 66 Licence holder with many ratings from general aviation through to corporate aircraft. As well as hands-on maintenance support, he has held a number of senior engineering roles, including ten years with the RAF. His extensive aviation experience incorporates a breadth of type ratings held on his Part 66 B1/C and UK CAA Section L licences. Qualifications include an EASA Part 66 B1 and C Licence, and he is an ARC signatory.

Henry Dabrowski
Surveyor

Henry Dabrowski

Henry Dabrowski
Surveyor

Henry has immense expertise, experience and knowledge following his long career with the CAA and offers clients expert advice and guidance based on 23 years of managing all aspects of aircraft certification and performing regulatory oversight of approved organisations. An accomplished manager and team leader, Henry has partnered many of the UK’s leading aviation organisations in their drive to achieve the highest possible safety and airworthiness standards of compliance as demanded by the UK regulations.

Expertise and capability

  • Consults as an airworthiness surveyor. Henry is authorised to recommend the initial issue, renewal and export Certificate of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry
  • Continuing Airworthiness Management Organisation (CAMO), Maintenance Approved Organisation Scheme (MAOS) and Design Approved Organisation Scheme (DAOS) audit skills and approval of Maintenance Programmes
  • Advises organisations seeking to introduce Safety Management Systems and improve their Airworthiness standards. Henry’s broad regulatory aviation experience means he is ideally placed to assist clients seeking to implement and improve safety and airworthiness solutions
  • Advises on approvals acquisition or amendment. Henry advises organisations seeking the necessary Approvals to maintain and/or operate aircraft
  • Advises Regulatory Authorities on matters relating to oversight competence and capability.

Career background and experience

With a BEA Heathrow engineering background, which included Airbus 380 production and acting as the EASA representative on the A320 MRB for seven years, Henry’s successful career in aviation culminated in his role as Manchester Regional Airworthiness Manager for the UK CAA.

Career highlights include working for more than a decade in Line Maintenance and Field Support with Saudi Arabian Airlines. Henry was also instrumental in negotiating with the FAA during the transfer of production and regulatory oversight of the HS/BAe 125 Hawker 800 aircraft types from the UK to the USA.

John Fisher
Surveyor

John Fisher

John Fisher
Surveyor

John has worked in aviation for 30 years, split equally between a career with the RAF and in commercial aviation. During this time he has held senior management roles specialising in Continuing Airworthiness and Safety Management Systems and worked for the CAA as a Senior Airworthiness Surveyor where he deepened his knowledge of Part 145 and Part M organisations including associated AOCs and Part 21 manufacturing organisations.

 

Expertise and capability

  • Quality Manager and EASA Form 4 Post holder for 2 UK-based operators
  • Worldwide in-depth auditing experience of Part M, Part 145 and Part 21 organisations
  • Held positions as Nominated Post holder Maintenance with associated EASA Form 4 for 2 UK-based AOCs
  • Experienced in airline Line Maintenance as both a line engineer and as a Line Maintenance Manager
  • Former CAA Stansted Regional Office focal point for Safety Management Systems
  • Qualified Senior SAFA (Safety Assessment Foreign Aircraft) inspector for the CAA
  • Qualified Auditor of Part 145, Part M, Part 21 and BCAR’s with worldwide experience
  • A current A, B2 and C EASA Maintenance Licence holder covering both large and group 3 aircraft

Career background and experience

Following a successful career with the RAF, John has since gained extensive civilian and regulatory aviation experience in Line Maintenance, Continuing Airworthiness Management, Quality Systems and Safety Management. John is an authorised airworthiness surveyor for the Isle of Man Aircraft Registry which is managed by Baines Simmons on behalf of the Isle of Man Government and consults on a broad range of Safety Management programmes.

Martin Gibbons
Surveyor

Martin Gibbons

Martin Gibbons
Surveyor

With over 35 years’ experience in aviation, covering all aspects of continuing airworthiness, quality assurance and maintenance in both large and small organisations, Martin is a highly experienced and competent professional with practical experience on a wide range of fixed and rotary winged aircraft in Commercial Air Transport, Corporate/Private fleets, Special Missions and Military categories. He has previously held security clearance at the highest levels when selected for duties within the Royal Households and Government Offices. His professionalism, experience and technical skills ensure he provides clients with the highest levels of confidence and assurance.

Expertise and capability

  • Consults as an airworthiness surveyor. Martin is authorised to recommend the initial issue, renewal and export Certificate of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry
  • Advises on the implementation and ongoing compliance with EASA Part 145, Part M, Part 21G and Part 21J regulations in approved MRO, CAMO, POA and DOA organisations
  • Advises on QA roles and accountabilities to improve work systems, productivity and regulatory compliance
  • Advises on QA continuation training and personnel recruitment of approved engineers for type-training
  • Audits ARC and non-EASA CofA renewals
  • Holds a current Part 66 CAT A, B1 & C Aircraft Maintenance Licence

Career background and experience

Martin’s early career with the RAF saw him working as an aircraft engineering supervisor on the Queen’s Flight and post-discharge as a Shift Chargehand with responsibilities for the maintenance of the 32 (The Royal) Squadron fleet. Subsequently, Martin held various Nominated Postholder / Form 4 and Accountable Manager roles for leading UK Charter Airlines and Maintenance organisations before joining Baines Simmons as a surveyor for the Isle of Man Aircraft Registry.

Chris Hart
Surveyor

Chris Hart

Chris Hart
Surveyor

Chris is an aviation specialist and aircraft engineer with over 40 years experience in aircraft maintenance, safety, quality, airworthiness and aviation regulation. He offers clients extensive practical experience on large and medium size transport aircraft in base / line maintenance from operational environments in the UK and overseas. Chris has conducted assessments, audits and recommendations for initial approval and continued surveillance of regional and overseas maintenance organisations, manufacturers and operators for compliance with EASA Part 145, EASA Part M, EASA Part 21, JAR OPS 1/3 sub-part M, UK CAP360 and BCAR requirements.

Expertise and capability

  • Consults as an Airworthiness Surveyor, Chris is authorised to perform Certificate of Airworthiness issues, renewals and Export Certificate of Airworthiness technical surveys on behalf of the Isle of Man Aircraft Registry.
  • Consults in the process of technical acceptance of purchased/leased aircraft and lease returns for client airlines.
  • Advises clients on regulatory compliance, quality assurance and safety matters related to the operation of large transport and corporate aircraft. Deputises for post holders during staff shortages and organisational change.

Career background and experience

Chris held the position of Airworthiness Surveyor for 8 years at the UK CAA based at Heathrow. He is a holder of an EASA Part 66 Aircraft Maintenance Licence in categories A, B1, C and has a FAA Airframe and Powerplant Certificate.

Chris's career has included Maintenance management of various overseas line stations and extensive flying engineer duties. He has conducted investigations of numerous accident/incidents and subsequent compilation of reports and recommendations.

Ian Learmonth
Surveyor

Ian Learmonth

Ian Learmonth
Surveyor

Ian offers clients an extensive knowledge and training experience in aviation regulations. He has a strong working knowledge of the continuous airworthiness requirements of EASA Part M and Part 145, as well as CAA, EASA and FAA airworthiness frameworks. Ian brings years of training consultant facilitation skills and experience working with both engineers and flight crews.

Expertise and capability

  • A skilled training consultant with a unique career in aviation spanning over 27 years, Ian has worked on an extremely varied number of aircraft types which include general aviation, large transport aircraft, corporate and ex-military fast jets.
  • A technical consultant, Ian has a proven track record of successfully working for various aircraft maintenance providers and operators across the UK, Europe and USA and is both comfortable on the hangar floor and the board room.

Career background and experience

As well as hands-on maintenance support, Ian has held various senior engineering roles. He has held various training positions and delivered training to both engineers and flight crews.

Ian offers extensive aviation experience as reflected in the breadth of type ratings held by Ian on his Part 66 B1/C, UK CAA Section L and FAA A&P licences. In qualifications terms he has an Honours degree (Beng) in Aircraft Engineering, Part 66 B1 and C Licensed engineer, and is an ARC signatory with 2 EASA Authorities.

Steve Myall
Surveyor

Steve Myall

Steve Myall
Surveyor

Steve has over 40 years experience across a wide spectrum of the aviation industry. He has been involved in Maintenance, Technical Services, Sales and Marketing, Customer Support, Continuing Airworthiness Management and Regulating. He is able to offers his clients both broad and deep insights from his significant experience working for two aircraft operators, a manufacturer and a regulator. He has held many management positions and has worked all around the world.

Expertise and capability

  • Consults and manages complex projects on continuing airworthiness with organisations including, maintenance programmes, human factors, safety enhancements and safety management systems.
  • Consults and trains using his excellent knowledge of ICAO, EASA and UK CAA regulations used in assisting start-up operations, the development of existing organisations or assisting NAA’s on application of requirements.
  • Consults and advises on compliance, performance audits, regulatory approvals and quality system effectiveness.

Career background and experience

Prior to joining Baines Simmons in 2011, Steve was Manager of the North East & Midlands regional Office of the CAA. His career achievements include:

  • Writing the Maintenance Management exposition and associated procedures for a UK operator to achieve JAR OPS accreditation.
  • Managing the continuing airworthiness of a fleet of Boeing 737’s for a UK Operator, before swapping for a fleet of Fokker 100’s with a major European airline.
  • Setting up a regional Support team for BAe 146/RJ.

Stephen has a MSc in Air Transport Engineering, Diploma in Management Studies, and is an Incorporated Engineer and Member of the Royal Aeronautical Society.

Malcolm Trigwell
Surveyor

Malcolm Trigwell

Malcolm Trigwell
Surveyor

Mal is a professional engineer and an experienced Part M and 145 Auditor with worldwide audit experience. He has amassed more than 30 years’ engineering experience in both the military and civilian sectors, working on commercial passenger and freight jets, light aircraft and vintage aircraft. Mal’s particular expertise is in the fields of line and base maintenance, engine overhaul and test. He has a positive  solution-oriented attitude together with a strong customer focus.

Expertise and capability

  • Experienced Part M and 145 Auditor with worldwide audit experience, additionally covering ISO9001 and 9120.
  • Experienced ARC review on aircraft up to 747-8 Sub Part G and I trained. Form 4 post holder.
  • Quality manager for Part 145 company. Form 4 post holder.
  • A current B1-1, B1-3, B2, and C EASA licence holder together with FAA A&P, with a wide band of type ratings.
  • Authorised Airworthiness Surveyor for the Isle of Man and for the MAA.
  • Project management, covering passenger to freight conversions, interior reconfigurations and aircraft introduction.
  • Extensive experience with lease acceptance and return.

Career background and experience

Mal began his career in 1978 in the RAF, ending 13 years later with the Queen’s Flight in 1991. He has 19 years’ civil experience covering line and base maintenance as well as engine overhaul on a wide variety of aircraft types including fixed wing and helicopters. Building on his management roles within Titan Airways and extensive engineering expertise, Mal has worked as a Consultant since 2008, covering Airworthiness and Part M/145 auditing.

  • A current B1-1, B1-3, B2 and C licence holder together with FAA A&P
  • Qualified Auditor Part 145, Part M, Sub part G with worldwide experience
  • Qualified ISO/AS 9100 auditor
  • Extensive experience with lease acceptance and handback
Ralf Zink
Surveyor

Ralf Zink

Ralf Zink
Surveyor

Ralf is a highly experienced consulting airworthiness surveyor. He is a specialist in Certificate of Airworthiness initial issues/renewals, airworthiness reviews and physical aircraft surveys on any type of aircraft. He is an authorised airworthiness surveyor for the issue and renewals of Certificates of Airworthiness, including export Certificates of Airworthiness for aircraft registered with the Isle of Man Aircraft Registry. Ralf brings enormous international experience to clients of Baines Simmons.

Expertise and capability

  • A specialist assessor, Ralf has 5 years experience working for the German Aviation Authority (LBA) acting as assessor for EASA licence candidates.
  • Consults using his experience includes vast regulatory knowledge in various national authority requirements that enables him to operate and provide pragmatic solutions
  • Advises regulatory authorities using his international experiences, connection and understanding into to all major aviation authorities, including EASA, FAA, FOCA, Bermuda, Cayman, Aruba, Isle of Man, Libyan CAA, Nigerian CAA.

Career background and experience

Ralf has worked within the civil aviation industry for 24 years, with over 10 years in a Quality organisation. He started his career at the German aircraft manufacturer Dornier. He gained enormous experience in new airworthiness certification development and flight tests as well as line and base maintenance setups. Ralf is an EASA Part 66 B1, C, CNP Licence holder covering various types of airliner & business jets, turboprop and jet A/C. He has held a wide variety of airworthiness review staff authorisations.

Support

Our business would not run so smoothly without our fantastic team of administrators and service support teams who work tirelessly to ensure our Consultants are fully supported wherever they are around the world, and our clients and suppliers received excellent standards of service and attention.

Service Delivery Team

Maria Maguire
Service Delivery Manager

Maria Maguire

Maria Maguire
Service Delivery Manager

Career background and experience

Maria’s administrative and customer service skills were developed during her time with Lufthansa German Airlines in her roles as check-in agent and PA/clerk to the Treasury. She is a graduate in International Business Management and has studied Air Travel Services and Air Traffic Management at Business School in Germany.

Oliver Huntley-Robertson
Project Support Co-ordinator

Oliver Huntley-Robertson

Oliver Huntley-Robertson
Project Support Co-ordinator
Priya Periasami
Project Support Coordinator

Priya Periasami

Priya Periasami
Project Support Coordinator

Priya is responsible for collating and monitoring delegate feedback from our Aviation Safety Academy and In-Company training programmes. We are 100% committed to providing excellent levels of client service and we monitor all feedback to ensure we continually maintain our own high standards and comply with our ISO 9001 Quality accreditation. Through Priya’s careful monitoring, we ensure that our standards of training delivery by our Consultants, the content of our training and delegate materials and our supporting administrative processes are befitting of our world-leading brand and reputation.

Career background and experience
Priya’s excellent administrative skills stem from her experience working as an administrative professional and PA for a number of years in the public and private sectors.


Airworthiness Co-ordination Team

Elaine Matthews
Airworthiness
Co-ordination Administrator

Elaine Matthews

Elaine Matthews
Airworthiness
Co-ordination Administrator

Elaine is an Airworthiness Co-ordination Administrator supporting our managed service contract operations on behalf of the Isle of Man government.

She is responsible for the efficient processing of applications for the issue/renewal/export of Certificate of Airworthiness surveys, this involves liaising with Isle of Man government representatives, applicants and technicians together with our large pool of authorised surveyors to organise surveys on a worldwide basis.

Career background and experience

Prior to joining Baines Simmons Elaine came from a background of solid administrative experience gained from working in the legal profession, SMEs and public service organisations.

Sophie Calvert
Airworthiness
Co-ordination Administrator

Sophie Calvert

Sophie Calvert
Airworthiness
Co-ordination Administrator

Sophie is an Airworthiness Co-ordination Administrator supporting our managed service contract operations on behalf of the Isle of Man government.

She is responsible for the efficient processing of applications for the issue/renewal/export of Certificate of Airworthiness surveys, this involves liaising with Isle of Man government representatives, applicants and technicians together with our large pool of authorised surveyors to organise surveys on a worldwide basis.

 

Career background and experience

Prior to joining Baines Simmons, Sophie spent six years working in areas of aviation including passenger service and airworthiness. She has always worked in a customer-focused industry and has a passion for all things aviation!

Jemma Gaskin
Airworthiness Co-ordination Team Leader

Jemma Gaskin

Jemma Gaskin
Airworthiness Co-ordination Team Leader

Jemma is a Technical Administrator supporting our managed service contract operations on behalf of the Isle of Man government.

Expertise and capability

She is responsible for the efficient processing of applications for the issue/renewal/export of Certificate of Airworthiness surveys, this involves liaising with Isle of Man government representatives, applicants and technicians together with our large pool of authorised surveyors to organise surveys on a worldwide basis. Jemma also assists the programme manager with other technical aspects of the account.

Career background and experience

Prior to joining Baines Simmons, Jemma worked in the civil aviation industry gaining extensive experience of maintaining and managing the continued airworthiness of fixed wing, general aviation aircraft including business jets. She successfully managed a Technical Services Department for a large maintenance organisation.


Support Team

Bryony Pearce-Lang
Product Management Administrator

Bryony Pearce-Lang

Bryony Pearce-Lang
Product Management Administrator

Bryony’s attention to detail, along with her administrative and organisational skills ensure that our extensive portfolio of Academy and In-company Training Courses and Consultancy Services are maintained to the highest professional standards.  By liaising regularly with our subject matter experts, Bryony helps to keep the content of our courses current and relevant, ensuring strict quality control procedures are in place in order to keep our product library well maintained at all times.

Prior to joining Baines Simmons in 2021, Bryony worked as a Product Executive and Product Manager over a period of 5 years, maintaining and managing the hotel product portfolios for an airline and holiday company.  Bryony gained outstanding administrative, product management and analytical skills in these roles and has brought this skill set to Baines Simmons, along with her great organisation skills and attention to detail.

Kirsty Wishart
Sales Administration Manager

Kirsty Wishart

Kirsty Wishart
Sales Administration Manager

Kirsty’s excellent administrative skills are put to good use in supporting all the necessary systems and processes of our busy Business Development Team. Through efficient management of our sales data, Kirsty helps to ensure reports and proposals are managed in a timely way and her cheerful disposition helps with the smooth running of the team’s day-to-day tasks.

Her keen eye for detail and technical competence have led to the introduction of new and improved internal processes and procedures which have helped the overall efficiency of the team.

Career background and experience
Prior to joining Baines Simmons, Kirsty worked for the European Regions Airline Association (ERA) in regulatory support, playing a key role in researching and producing statistical aviation reports and helping to organise ERA’s annual AGM, conference and exhibition.

Kirsty has a BSc in Electrical and Electronic Engineering and is a keen skier.

Philippa Greggor
HR Advisor

Philippa Greggor

Philippa Greggor
HR Advisor

Philippa supports our HR and Service Delivery Teams, contributing to the smooth running of both departments. She is also responsible for running the busy reception, ensuring visitors always receive a warm welcome. Her fantastic ability to multi-task allows her to deliver great levels of service and assistance to all her colleagues as well as provide administrative support in a timely fashion.

Philippa’s interest in aviation and travel stems from her degree in Geography and Tourism. Before joining Baines Simmons she spent eight years working as a food manager for a large retailer, where she perfected her customer service and multi-tasking skills.

Max Kablean
Receivables Assistant

Max Kablean

Max Kablean
Receivables Assistant
Gailute (Gail) Sadauskiene
Assistant Accountant

Gailute (Gail) Sadauskiene

Gailute (Gail) Sadauskiene
Assistant Accountant

Gail is responsible for operating the day-to-day accounting functions, with special focus on the account payable related activities. She also provides valuable support to our Financial Controller and Head of Finance in all aspects of the financial services provided for the business.

Career background and experience

Prior to joining Baines Simmons in 2012, Gail gained over 4 years of accounting experience working with companies such as Overfinch Bespoke Vehicles and McClaren, and is working towards completing her Level 4 AAT qualification.


Marketing

Sam Hansen
Digital Marketing Executive

Sam Hansen

Sam Hansen
Digital Marketing Executive
Isobel Hollands
Head of Marketing - Safety & Security

Isobel Hollands

Isobel Hollands
Head of Marketing - Safety & Security
Tertia Montgomery
Marketing Campaign Manager

Tertia Montgomery

Tertia Montgomery
Marketing Campaign Manager